The Women's Health Clinical Account Specialist supports customers by providing clinical information on our company's products, as well as education, and supporting clinical training programs. They do this to support customer needs, to help the provider or system meet the goals of their patients. The Clinical Account Specialist is a key member of our customer-facing team and is responsible for partnering with customers to address identified needs, educating stakeholders, and driving results that are consistent with the company's mission and goals. The Women's Health Clinical Account Specialist is the primary point of contact for a variety of customers within their assigned geography. These customers may include Health Care Providers such as Physicians across multiple specialties, Nurse Practitioners, Physician Assistants, Midwives, Nurses and Pharmacist in addition to quality Directors, Service Line Leaders, Family Planning Counselors, Office and Pharmacy Managers and other Support Staff. Within their geography, there are a diverse set of health care locations that they will call upon in to execute their role including: Clinics, Health Departments, Integrated Delivery Networks, Hospitals and Residency programs, Federally Qualified Health Centers, Universities, Independent Physician Associations, Management Service Organizations, Planned Parenthood and Family Planning Clinics, Military Treatment Facilities, and Indian Health Services. The Women's Health Clinical Account Specialist is a key member of the local Customer Team that works collaboratively with other company field-based employees such as Women's Health Account Executives, Payer Account Executives, National Account Executives, Government Affairs Executives, as well as other members of the extended team.
Responsibilities include engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and company products in accordance with product labeling and professional society recommendations. Serving as a product expert and conveying technical and clinical information in an accurate and clear manner to encourage proper product utilization while meeting the needs of customers. Understanding of the local managed care and reimbursement environment relevant to various customer segments and communicating proficiently regarding such matters. Building and maintaining strong customer partnerships. Providing our company management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals. Effectively managing complex account interdependencies to develop both short and long-term account plans in collaboration with the extended account team. Conducting routine product in-services with accounts to ensure proper education and utilization of product in accordance with labeling. Regularly monitoring and assessing business performance against objectives, including competitive activity and identification of market trends using company-provided tools. Developing and executing a territory and account level business plan in accordance with company policies, standards, and ethics. Conducting routine account business reviews with key customers to support the needs of customers. Maintaining ongoing product and ecosystem knowledge and certification on the company portfolio for which they are responsible. Completing administrative requirements on time and accurately. Embracing Organon's culture: Be real, We all belong, Bring your fire, Own it, Rise together and Keep moving.
Specifically within select customer accounts, acts as the primary point of contact for the customer, meets with key customers/personnel to maintain an understanding of their current practice structure, business model, and key influencers (ex: Managed Care Organization/payers, Management Service Organizations (MSOs), employers, state policy, advocacy groups, coalitions), and their patients' needs. Identifies business opportunities and makes information available to relevant stakeholders to support the identified customer and organizational needs. Understanding and appropriate support of complex procurement environment that includes multiple channels: Buy and Bill, Assignment of Benefits (AOB) and 340B. Knowledge of Managed Care, State Medicaid, Managed Medicaid, Kaiser, Management Service Organizations, Group Purchasing Organizations, Independent Physician Associations, and procurement pathway in Public Segments. Also requires awareness of complexities of the Affordable Care Act (ACA), Family Planning waivers and grants, Federal and National policies, as well as religious exemptions.
Required Education, Experience and Skills include BA/BS degree plus two to six years of sales experience OR six plus years of the following equivalent experience. Equivalent experience can be: professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience. Demonstrated excellence in current or previous professional roles. Excellent interpersonal and communication skills. Ability to analyze metrics to assess progress against objectives. Ability to work both independently and within a team environment. Flexibility, willingness, and desire to work in a dynamic, fast-paced environment. Strong organizational and time management skills. Valid driver's license. Willing and able to travel, as needed (varying % depending on territory). Willingness to complete credentialing requirements to ensure in-person access with accounts.
Preferred Education, Experience and Skills include BA/BS degree plus six to eight years of sales experience OR 10+ years of the following equivalent experience, with at least 4 years in pharmaceutical, biotech, or healthcare industries. Equivalent experience can be professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience. Previous sales, account management, consultative, or customer service experience. Buy and Bill Experience. Experience in women's health industry.
This territory covers Athens, Savannah, Macon, Augusta, GA and surrounding areas. The selected candidate must reside within the territory ideally in the Augusta or Milledgeville area. Overnight Travel (%) depends on the selected candidate's location within the territory. This position reports to the Regional Manager.
Read LessThe Territory Business Manager will report to the District Business Manager and be responsible for driving product awareness and utilization. The Territory Business Manager will work towards achieving and exceeding overall sales initiatives by developing effective relationships and partnering with physicians, working with staff, internal colleagues, and other pertinent parties within a defined territory.
Responsibilities
Employ business planning and local market knowledge to develop sales and customer networks.Develop outstanding disease and product knowledge to compliantly promote our company's dermatological products to healthcare professionals.Engage physicians and targeted healthcare professionals within an assigned geography to deliver clinically relevant information and exceed product goals ensuring all legal and compliance regulations.Utilize knowledge of the marketplace and reimbursement landscape to prioritize opportunities.Utilize effective direct selling techniques and market strategies to expand product demand.Sell in a changing health care environment, utilize critical thinking and a strategic mindset to understand the environment and to gain access to the customer.Coordinate and collaborate with field-based personnel to proactively address customer needs.Utilize patient-focused clinical dialogue to engage with every member of a healthcare office and to deliver outstanding customer service through total account management.Develop relationships and maintain an active presence in the Dermatology community and associated organizations.Represent our company in a professional, ethical and compliant manner at all times.Required Education, Experience and Skills
Minimum of two years of proven sales experience in quota-driven role with preference given to experience in dermatological, medical device, or specialty pharmaceutical sales.Bachelor's degree from four-year college or university required.Valid driver's license and acceptable driving record.Demonstration of sustained, high performance in current position and strong aptitude for learning.High sense of urgency in particular with regards to customer service orientation.Ability to travel as required by the specific territory.Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented.This territory covers the state of Michigan. The selected candidate must reside within Michigan.
Don't let the listed salary range hold you back! Our compensation package is flexible and includes a lucrative Sales Incentive Plan and a company car.
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women's Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
Organon is an Equal Opportunity Employer. We are committed to fostering a culture of inclusion, innovation, and belonging for all employees and job applicants. We ensure all employment practices are conducted without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, veteran status, or any other characteristic protected by state or federal law.
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