Build Relationships. Build Futures. Build Your Career.
Mandarin Fluency Preferred
At Orange County’s Federal Credit Union (OCFCU), banking is personal—always has been. For more than 85 years, we’ve helped our members reach life’s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we’re proud of where we’ve come from—and excited about where we’re going next.
Our people-first philosophy isn’t just a tagline. It’s why we’ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We’re also honored with workplace satisfaction—driven directly by employee voices. When you join OCFCU, you’re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.
As a Personal Banker/Member Service Representative (MSR), you’re more than the face of the branch—you’re a trusted financial partner. You’ll blend service, sales, and problem‑solving to help members confidently navigate their financial journeys.
What you’ll do:
Deliver exceptional experiences by handling teller transactions with accuracy and careOpen new accounts and guide members through consumer loan applicationsProactively recommend products and services that truly fit member needsResolve questions and concerns with a consultative, relationship‑focused approachCreate trust that lasts beyond the transaction—and keeps members coming backYou’ll bring:
Banking Experience:2+ years of recent experience in a bank or credit unionHands‑on experience with teller transactions, new account openings, and consumer lendingCompensation & Career Path
We believe great talent deserves fair, transparent pay—and room to grow. Hourly pay is based on experience, internal equity, and role level: Personal Banker/Member Service Rep IV – $23.00–$25.00 per hour.
Why OCFCU?
Award‑winning workplace cultureClear growth paths and internal mobilityPeople before profits—alwaysA team that supports each other and celebrates winsHealth Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.Recognition & Growth: Annual merit increases, annual discretionary bonus and quarterly incentive bonuses, as well as educational grants up to $1,000 per year.Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.
Build Relationships. Build Futures. Build Your Career.
Mandarin Fluency Preferred
At Orange County’s Federal Credit Union (OCFCU), banking is personal—always has been. For more than 85 years, we’ve helped our members reach life’s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we’re proud of where we’ve come from—and excited about where we’re going next.
Our people-first philosophy isn’t just a tagline. It’s why we’ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We’re also honored with workplace satisfaction—driven directly by employee voices. When you join OCFCU, you’re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.
As a Personal Banker/Member Service Representative (MSR), you’re more than the face of the branch—you’re a trusted financial partner. You’ll blend service, sales, and problem‑solving to help members confidently navigate their financial journeys.
What you’ll do:
Deliver exceptional experiences by handling teller transactions with accuracy and careOpen new accounts and guide members through consumer loan applicationsProactively recommend products and services that truly fit member needsResolve questions and concerns with a consultative, relationship‑focused approachCreate trust that lasts beyond the transaction—and keeps members coming backYou’ll bring:
Banking Experience:2+ years of recent experience in a bank or credit unionHands‑on experience with teller transactions, new account openings, and consumer lendingCompensation & Career Path
We believe great talent deserves fair, transparent pay—and room to grow. Hourly pay is based on experience, internal equity, and role level: Personal Banker/Member Service Rep IV – $23.00–$25.00 per hour.
Why OCFCU?
Award‑winning workplace cultureClear growth paths and internal mobilityPeople before profits—alwaysA team that supports each other and celebrates winsHealth Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.Recognition & Growth: Annual merit increases, annual discretionary bonus and quarterly incentive bonuses, as well as educational grants up to $1,000 per year.Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.
Exciting Opportunity at Orange County's Federal Credit Union
Enterprise Architect
The targeted annual salary range is $146,340.00 to $182,920.00. Final offer will be determined based on experience, education, training/certifications and specialized skills.
OCFCU will consider H1-B VISA transfer eligibility.
CREDIT UNION’S PURPOSE: Simple Banking. For People, Not Profit.
CREDIT UNION’S CORE VALUES: Integrity, Service Excellence, Growth & Development, High Performance, Mutual Respect, Community, and Fun
Workplace Excellence. Through our associates' opinions and voices, Orange County's Federal Credit Union is a proud recipient of the Peter Barron Stark Best of the Best Award for highest associate satisfaction in the workplace! As a leading financial service provider with over 80 years of experience serving 123,000+ members, Orange County's Credit Union is currently $2+ billion in assets & growing.
Generous benefits include:
Anthem HMO/PPO, Delta Dental, Unum options - from day oneLife insurance at no cost to employees.401(k) – We match up to 6% of the employee’s contribution (dollar for dollar)Vacation hours – 13 days per year and rolls over year to year, and increases with tenure Sick hours – 7 days per year and paid holidaysAnnual performance merit increases Professional and personal development programs, including educational grants up to $1k per year, and step progression opportunities Annual discretionary bonus Professional, friendly work environment focused on achieving goals, recognizing successes, and excelling at member service.
POSITION SUMMARY:
Under minimal direction, the Enterprise Architect is responsible for designing cloud-native solutions, deconstructing our legacy architecture, and defining clear, executable roadmaps to modernize OCFCU’s technology platforms.
This role will work across core banking (Symitar/Episys), digital banking (e.g., Lumin), lending & payments, data & analytics, and integration platforms to move OCFCU from tightly coupled legacy systems to modern, scalable, secure, and observable architectures. This includes leveraging cloud services, APIs, event-driven patterns, and AI/LLM capabilities where they make sense, and ensuring everything is properly documented and ready for handoff to Operations.
This role will spend a significant portion of time embedded with teams reviewing designs, building reference implementations, prototyping, and helping teams ship better systems that can be operated reliably by OCFCU’s Infrastructure and Operations teams.
ESSENTIAL FUNCTIONS:
1. Enterprise & Solution Architecture (Hands-On)
Designs target-state architecture for key OCFCU domains including:Core banking & surrounding ecosystem (Symitar, Jack Henry integrations, payments, statements, ancillary services).Digital banking channels (online, mobile, APIs, third-party fintech integrations).Lending, onboarding, and back-office platforms.Creates end-to-end solution designs: context diagrams, sequence/flow diagrams, APIs, data models, non-functional requirements (NFRs), and security patterns.Develop reference architecture for:Cloud-native services (e.g., Azure/AWS), APIs, and integration layers.Event-driven workflows (e.g., member activity, transactions, alerts, service).Builds and maintains a living architecture blueprint and application portfolio for OCFCU, including current state, target state, and interim milestones that align with the technology roadmap.2. Legacy Decomposition & Modernization
Deep-dives into OCFCU’s existing legacy and vendor platforms: Symitar customizations, batch jobs, flat-file/EDI interfaces, on-prem services, and custom applications.Documents current-state architectures, dependencies, data flows, and technical debt in a form usable by engineers, operations, and leadership.Defines pragmatic modernization strategies, such as:Encapsulating legacy systems via APIs.Strangler patterns to incrementally replace monolithic functionality.Re-platforming or re-architecting high-risk/high-value components.Prioritizes modernization efforts in partnership with the CIO, VP-level leaders, and business/product owners based on member impact, operational risk, and business value.Works closely with delivery teams to execute modernization iteratively, favoring measurable wins over “big bang” cutovers.3. Cloud-Native & AI/LLM Patterns for Financial Services
Designs solutions that leverage cloud platforms (e.g., Azure/AWS) with a focus on:Security and regulatory compliance (NCUA, FFIEC, GLBA).Resiliency, performance, and cost optimization.Observability (logging, metrics, tracing, dashboards).Defines patterns for:Containerization and/or serverless workloads.API gateways, integration hubs, and secure connectivity to Symitar and other vendors.Messaging/event-driven architectures (e.g., for real-time alerts, fraud signals, member interactions).Establishes reference patterns for integrating AI/LLM capabilities into OCFCU workflows and member experiences, such as:Intelligent document processing (KYC, loan docs, servicing).AI-powered member support, agent assist, and knowledge retrieval.Analytics and decisioning enhancements (working with Data & Analytics teams).Partners with InfoSec and Risk to ensure AI use follows appropriate governance, privacy, and model/data protection practices.4. Technical Leadership, Delivery Support & Handoff to Operations
Embeds with OCFCU project teams and squads on critical initiatives as the lead architect, participating in design sessions, code/design reviews, and troubleshooting.Builds prototypes and reference implementations that:Demonstrate new patterns (e.g., new API gateway patterns, event bus usage, AI integration).De-risk complex integrations between core, digital banking, and external fintech partners.Provides hands-on guidance on API design, domain modeling (including domain-driven design where appropriate), data flows, and integration strategies around Symitar and other key platforms.Helps teams make thoughtful tradeoffs between the “ideal” architecture and practical delivery constraints, always ensuring a clear path toward the target state.Ensure solutions are fully prepared for handoff to Operations, including:Up-to-date architecture diagrams and system overviews.Runbooks, support models, and escalation paths.Defined SLOs/SLAs and capacity/performance expectations.Clear ownership boundaries between Application, Infrastructure, Security, and vendor teams.Collaborates closely with Infrastructure, Operations, and Service Desk teams to confirm monitoring, alerting, backup, and recovery procedures are in place before go-live.5. Architecture Standards, Governance & Documentation
Defines lightweight architecture principles and standards tailored to a credit union environment, focusing on member experience, security, resilience, and simplicity.Participates in or leads architecture/design reviews for major OCFCU initiatives, evaluating risk, reusability, and alignment with OCFCU’s target architecture.Maintains clear, concise architectural documentation (diagrams, architecture decision records, standards) that engineers, operations, and auditors can rely on.Partners with InfoSec, Risk, and Compliance to ensure that architecture support OCFCU’s obligations around data protection, business continuity, vendor management, and incident response.6. Stakeholder Collaboration & Communication
Translates complex technical topics into clear, non-technical language for OCFCU leadership, risk committees, and business partners—highlighting options, tradeoffs, and risks.Partners with leaders in Digital Banking, Core & Operations, Lending, Member Experience, and Data & Analytics to ensure architectures support their strategies and roadmaps.Contributes to OCFCU’s multi-year technology roadmap, including:Core & digital modernization.Data & analytics platform evolution.Integration and automation capabilities.Mentors’ senior engineers and technical leads in good architecture practices and patterns, helping to raise the architectural maturity across the organization.
OTHER DUTIES:
The preceding functions have been provided as examples of the types of work performed by associates assigned to this job classification. Credit Union Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified associates can perform the essential functions of the job.
QUALIFICATIONS:
Experience / Training / Education:
8+ years of experience in software engineering and architecture roles, with substantial hands-on design and implementation work.Education: Computer Science degree preferred.Demonstrated experience designing and delivering cloud-native solutions on a major cloud platform (Azure and/or AWS), including:APIs and microservices.Containerization and/or serverless.Messaging/event-driven architectures.Observability and reliability patterns.Proven experience decomposing legacy or vendor-centric environments and delivering stepwise modernization in production (e.g., core banking, digital banking, or similar transactional systems).Practical exposure to AI/ML/LLM-enabled solutions, such as integrating cloud AI services, building AI-backed features, or partnering with data science/analytics teams.Experience producing operational documentation (runbooks, support models, monitoring/alerting requirements) that enables effective, stable handoffs to Operations.Experience in financial services preferred, particularly banking or credit unions, with familiarity around NCUA, FFIEC, GLBA, and vendor risk considerations.Experience with CI/CD and DevOps practices (Infrastructure as Code, automated testing, deployment pipelines), data platforms (data warehouse/lake, analytics, BI), and API management platforms and/or service meshes preferred.Prior participation in or ownership of enterprise architecture practices preferred (road mapping, standards, reference architecture) even without direct people management.Knowledge / Skills / Abilities:
Solid understanding of modern integration patterns: REST/GraphQL APIs, batch/EDI, messaging/streaming, and iPaaS/integration platforms.Strong grasp of security-by-design and compliance expectations for financial institutions, including:Authentication/authorization, secrets management, encryption, and secure connectivity.Auditability and logging practices are suitable for regulatory examinations.Comfortable reading and reviewing code in at least one modern language (e.g., C#, Java, Python, or TypeScript/Node.js).Excellent communication and collaboration skills with the ability to work across technology, risk, and business teams.Familiarity with core banking and digital banking platforms preferred (e.g., Symitar, Jack Henry ecosystem, digital banking providers, lending platforms).Ability to speak and hear to give and receive instructions and information to others in person and over the telephone. Other language skills are helpful.Ability to accurately perform mathematical calculations.Ability to create and maintain accurate reliable records.Requires good memory, knowledge retention skills and ability to multi-task, prioritize projects and duties effectively.Requires excellent follow-through skills, member relations skills, and sound business judgment.Ability to interface with others in a positive and professional manner.Goal-oriented with a desire to work in a fast-paced and results-driven environment.Demonstrates ability to work independently and be self-directed when necessary as well as the ability to work and accomplish goals in a team environment.
This position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance. This role requires California residency and living within a 50-mile commute of our headquarters in Santa Ana.
We perform thorough background checks and credit checks. EOE
Read LessCloud Systems Engineer opportunity at Orange County’s Federal Credit Union - Why Join Us?
At Orange County’s Federal Credit Union, we don’t just offer banking services, we create meaningful relationships that empower our members and enrich our community. With over 86 years of trust, $3 billion in assets, and 145,000+ members, we’ve built a reputation for excellence—and we’re just getting started.
Our commitment to people, performance, and purpose has earned us the #1 spot in the Orange County Register’s 2024 & 2025 Best Credit Union list, and the voices of our employees have earned us the Peter Barron Stark Award for Workplace Satisfaction. When you join us, you’re not just taking the next step in your career; you’re joining a team that loves where they work.
The targeted annual salary range is $123,000.00 to $135,000.00. Final offer will be determined based on experience, education, training/certifications and specialized skills.
Perks & Benefits:
Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.Recognition & Growth: Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.Position Summary:
Under general direction, builds and operates secure, reliable, and scalable cloud and on-premises server infrastructure. Administers Microsoft Windows Server environments (2012, 2016, and 2019) alongside Linux-based systems and manages endpoint and device compliance via Microsoft Intune. Implements cloud platform capabilities (compute, storage, networking, identity, security, observability, and automation) to support application teams and meet availability, performance, and compliance requirements. Develops and maintains Infrastructure as Code (IaC) and deployment pipelines; troubleshoots complex issues and participates in incident response and continuous improvement efforts across hybrid cloud and on-premises environments.
Essential Duties and Responsibilities:
Windows Server Administration:
Administer and maintain Microsoft Windows Server 2012, 2016, and 2019 environments, including installation, configuration, patching, and lifecycle management.Manage Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and related Windows Server roles and features.Monitor server health, performance, and capacity; identify and resolve hardware, OS, and application-layer issues.Perform server hardening and apply security baselines in alignment with CIS benchmarks and organizational compliance requirements.Support backup, restore, and disaster recovery operations for Windows-based workloads, including periodic testing and documentation of recovery procedures.Plan and execute Windows Server upgrades, migrations, and decommissioning in coordination with application and security teams.Linux OS Administration:
Administer Linux-based servers (RHEL, CentOS, Ubuntu, or equivalent distributions) including installation, configuration, patching, and troubleshooting.Manage Linux services, processes, file systems, user accounts, and permissions in accordance with least privilege standards.Write and maintain shell scripts (Bash) to automate routine Linux administration tasks and reduce operational toil; develop and maintain Ansible playbooks as part of Infrastructure as Code (IaC) practices to automate configuration management and system provisioning.Support integration between Linux workloads and cloud services (AWS and/or Azure), ensuring consistent security and operational standards across hybrid environments.Microsoft Intune & Endpoint Management:
Manage and administer Microsoft Intune for device enrollment, compliance policy enforcement, and configuration profile deployment across Windows, iOS, and Android endpoints.Develop and maintain Intune-based application deployment packages and update rings to ensure consistent, secure software delivery.Monitor device compliance posture and remediate non-compliant endpoints in collaboration with security and helpdesk teams.Integrate Intune with Azure Active Directory (Entra ID) for conditional access, identity-based policies, and Zero Trust endpoint controls.Maintain documentation for endpoint management standards, Intune configurations, and change procedures.Cloud Infrastructure & Platform Services:
Implement, configure, and operate cloud infrastructure and shared services (AWS and/or Azure) following approved standards to meet availability, performance, security, and compliance requirements.Build and update Infrastructure as Code (e.g., Terraform, Bicep/ARM, CloudFormation) using version control, testing/validation, and peer review.Implement identity and access patterns (IAM/RBAC, least privilege, MFA/conditional access) and integrate secrets/key management into solutions.Configure cloud networking components (VPC/VNet, routing, DNS, load balancers, private endpoints) and support connectivity (VPN/ExpressRoute/Direct Connect) in partnership with network teams.Configure and use observability tools (logging, metrics, tracing) to support monitoring, alerting, and troubleshooting; contribute to SLO/SLI reporting.Support container and platform services (e.g., AKS/EKS, container registries, API gateways, managed databases, messaging) by implementing configurations, upgrades, and routine operational tasks.Apply cloud security controls (policies/guardrails, baseline hardening, encryption) and assist with remediation of findings and audit evidence collection.Use and improve CI/CD pipelines for infrastructure and platform changes; help standardize release and rollback practices.Contribute to cloud cost and performance optimization (tagging compliance, basic rightsizing recommendations, and usage reporting) and follow established FinOps practices.Operations & Continuous Improvement:
Operate and continuously improve cloud and on-premises environments through incident response, problem management, root-cause analysis, and reliability engineering practices.Implement and maintain cloud landing zone components (accounts/subscriptions, networking, security guardrails, identity, logging, and baseline configurations) under established standards and guidance.Collaborate with application, data, and security teams to evaluate solution designs, select managed services, and implement resilient architectures (multi-AZ/region patterns, backup/restore, and failover).Identify and implement automation opportunities using scripting and tooling (e.g., Python, PowerShell, Bash, CI/CD) to reduce toil and improve consistency.Provide escalation support for cloud and infrastructure platform issues, partnering with vendors and internal stakeholders to resolve complex service-impacting incidents.Create and maintain technical documentation and runbooks; share knowledge with peers and partner teams and follow established operational standards.Develop, test, and tune disaster recovery and business continuity capabilities for cloud workloads, including backup strategies, recovery automation, and periodic exercises.Manage cloud resource lifecycle and governance (policies/guardrails, tagging, identity reviews, deprecation planning), ensuring environments remain secure, supported, and auditable.Qualifications and Experience:
Bachelor's degree in Engineering/Computer Science or Information Technology (or commensurate on-the-job experience) desired.3+ years of experience administering Microsoft Windows Server (2012, 2016, and/or 2019) in an enterprise environment, including Active Directory, Group Policy, DNS, and DHCP.Working knowledge of Linux OS administration (RHEL, CentOS, Ubuntu, or equivalent), including shell scripting and system troubleshooting.Hands-on experience with Microsoft Intune for device enrollment, compliance policy configuration, and endpoint management; familiarity with Azure Active Directory (Entra ID) and conditional access.2+ years of experience implementing and operating cloud infrastructure and services (AWS and/or Azure).Strong experience with Infrastructure as Code and configuration management (e.g., Terraform, Bicep/ARM, CloudFormation, Ansible) and modern Git-based workflows.Experience working in multi-environment cloud estates (multiple accounts/subscriptions) and supporting shared services patterns under established governance.Hands-on experience with cloud security and identity (IAM/RBAC, secrets and key management, encryption, policy/guardrails) and working effectively with security/compliance partners.Working knowledge of cloud networking concepts (VPC/VNet, routing, DNS, load balancing, private connectivity) and troubleshooting in distributed systems.Working knowledge of containers and orchestration platforms (e.g., Kubernetes/AKS/EKS) and/or managed platform services used by application teams.Excellent documentation skills.Experience with scripting and automation tools (Python, PowerShell, Bash/Shell).This position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance. This role requires California residency and living within a 50-mile commute of our headquarters in Santa Ana.
Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.
Read LessSenior Information Security Engineer Opportunity at Orange County’s Federal Credit Union
Are you a security leader ready to drive strategy, architect modern defenses, and elevate an enterprise‑wide security program? Join Orange County’s Federal Credit Union as our Senior Information Security Engineer—a key, high‑impact role responsible for strengthening the confidentiality, integrity, and availability of our critical systems across on‑prem and cloud environments.
Why Join Us?
Be part of a mission‑driven organization where your expertise directly shapes security strategy and protects our members. You’ll lead meaningful initiatives, collaborate with talented teams, and help advance a modern, resilient security program.
At Orange County’s Federal Credit Union, we don’t just offer banking services, we create meaningful relationships that empower our members and enrich our community. With over 85 years of trust, $3 billion in assets, and 145,000+ members, we’ve built a reputation for excellence—and we’re just getting started.
Our commitment to people, performance, and purpose has earned us the #1 spot in the Orange County Register’s 2024 Best Credit Union list, and the voices of our employees have earned us the Peter Barron Stark Award for Workplace Satisfaction. When you join us, you’re not just taking the next step in your career; you’re joining a team that loves where they work.
Perks & Benefits:
Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.Recognition & Growth: Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.What You’ll Do
As a Senior Information Security Engineer, you will:
Lead complex risk, vulnerability, and purple‑team assessments to identify, validate, and remediate threats.Architect secure network, application, data, and cloud environments—covering AWS, Azure, DevSecOps pipelines, and enterprise platforms.Drive implementation of security tooling, automation frameworks, EDR/XDR, SIEM, SOAR, and secure configuration baselines.Partner with Engineering, Infrastructure, and external vendors to design and validate secure solutions.Serve on the Cybersecurity Incident Response Team, leading investigations and post‑incident improvements.Create and maintain security policies, training, and best practices, mentoring teams on zero‑trust and security‑by‑design principles.Designs, develops, and documents: (1) network security architecture and baseline configuration standards for firewalls, routers, switches, load balancers, and related network appliances; (2) device security architecture and baseline configuration standards for servers, workstations and mobile devices; (3) application and data security architecture and baseline configuration standards for databases and enterprise applications; and (4) cloud platform security architecture and baseline configuration standards for AWS and Microsoft Azure services.Provide expert guidance in areas such as vendor risk, cloud security, secure coding, and application security.Conducts and leads purple team risk and vulnerability assessments against systems and processes to ensure appropriate controls are in place, and recommends and implements controls to remediate risk findings.What You Bring
Bachelor’s Degree in Computer Science, Information Security, Information Assurance, or related technology field.7+ years of hands‑on experience in enterprise information / cyber security and IT risk management.3+ years of deep expertise in AWS and Azure security, cloud‑native tools, and modern security architectures.Strong background in threat modeling, network security, vulnerability management, automation, and secure engineering practices.Experience with industry frameworks such as NIST, CIS, PCI DSS, FFIEC.Proven experience with regulations, policies, standards and framework pertaining to information and cyber security including PCI DSS standards, FFIEC guidelines on cybersecurity, CIS / NIST framework.Proven experience with secure coding standards and best practices; SAST/DAST/IAST tooling; API security; and integration of security controls into CI/CD pipelines (DevSecOps).Proven experience with virtualization and container technologies, such as VMware, Citrix Xen, Docker, or Kubernetes.At least one relevant certification (CISSP, GIAC, Security+, AWS Security – Specialty, Azure Security Engineer, etc.).Ability to influence, partner cross‑functionally, and operate under urgency with sound judgment.This position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance. This role requires California residency and living within a 50-mile commute of our headquarters in Santa Ana.
The targeted annual salary range is $108,895 to $136,000. Final offer will be determined based on experience, education, training/certifications and specialized skills.
Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.
Read LessBuild Relationships. Build Futures. Build Your Career.
Remote work schedule maybe considered after training and thirty days of successful performance.
Must be available to work shifts ranging between 7:45am – 7:15pm, Monday – Friday, and two Saturdays per month 8:30am – 2:30pm.
At Orange County’s Federal Credit Union (OCFCU), banking is personal—always has been. For more than 85 years, we’ve helped our members reach life’s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we’re proud of where we’ve come from—and excited about where we’re going next.
Our people-first philosophy isn’t just a tagline. It’s why we’ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We’re also honored with workplace satisfaction—driven directly by employee voices.
When you join OCFCU, you’re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.
The successful Call Center Representative has an exuberant demeanor and provides members with general information regarding their accounts, credit union policies, and services through extraordinary Member experiences. By comprehending Member preferences and providing 'trusted advisor' service, you'll match products and services that meet members' financial needs, while building and deepening relationships.
ESSENTIAL FUNCTIONS:
Relates favorably with members and colleagues in all encounters, conveying information and communicating with mutual respect, resulting in new account relationships and referrals. Cross-sells additional products and services that meet the member's needs and resolve escalated member issues.Assists in areas of Credit Cards, fiduciary accounts such as trust accounts, and more intricate products and services. Meets/exceeds your goals, including enhanced Member Survey Scores, Productivity, and Quality Assurance Scores on randomly selected and monitored calls. Assists and contributes to achieving individual, branch, and credit union goals and the organization's strategic plan. Availability for opening and closing shifts Monday – Friday ranging between 7:30am – 7:15pm, and two Saturdays per month 8:30am – 2:30pm.QUALIFICATIONS:
Call center or banking experience to include knowledge of sales and service etiquette.Possess the aptitude to exercise self-awareness, self-regulation, motivation, inspiration, empathy, and be service-oriented, utilizing influence in a positive mannerMust be effective in written and oral communication, including the ability to speak and hear to give and receive instructions and information to others in person and over the telephone Computer knowledge and experience normally expected in professional environments, including Microsoft programs, Outlook scheduling, and the knowledge of how to navigate effectively on the internet Accurately performs mathematical calculations.Must live within 50-miles of our headquarters office in Santa Ana, CA and be willing and able to commute into the office, five days per week, during the training and initial 30 days.Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCFCU's Call Center job levels with their corresponding hourly pay ranges:
Level I-II requires call center service in any industry or bank teller experience: $20.00 - $22.50Level III requires call center service experience within the financial industry: $23.00 - $27.00Generous benefits include:
Anthem & Delta Care USA Dental – From day one of employment! Life insurance at no cost to associates.401(k) – OCCU contributes up to 6% of gross earnings (dollar for dollar).Vacation hours – 13 days per year, rolls over year-to-year and increases with tenure.Sick hours – 7 days per yearPaid Holidays Annual performance merit increases Professional and personal development programs, including educational grants up to $1k per year and step progression opportunities. Annual discretionary bonus Professional, welcoming, and collaborative work environment focused on achieving goals, recognizing successes, and excelling at member service.Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.
Join Our Member Operations Team – Make a Difference Every Day!
This hybrid opportunity requires working from our Santa Ana, CA corporate office three days per week.
Must be available for shifts as early as 6AM and as late as 6PM. The team rotates early and late shifts approximately every two-weeks.
Orange County’s Federal Credit Union isn’t your average financial institution – we’re a people-first, purpose-driven organization that believes banking should feel personal, not transactional. We help our members thrive through smarter financial solutions, genuine relationships, and a deep commitment to our community.
With over 85 years of trust, $3+ billion in assets, and 145,000+ members, we’ve built a reputation for excellence—and we’re just getting started.
Our commitment to people, performance, and purpose has earned us the #1 spot in the Orange County Register’s 2025 and 2024 Best Credit Union list, and the voices of our employees have earned us the Peter Barron Stark Award for Workplace Satisfaction.
From digital innovation to local impact, we’re shaping what modern banking look like – one meaningful connection at a time. If you thrive in a collaborative environment and love solving complex challenges, this opportunity is for you!
As a Electronic Payment Specialist, you’ll play a vital role in supporting essential processes that keep our Credit Union running seamlessly. Your responsibilities will include:
Managing electronic payment processes such as transaction posting, ATM deposits, wires, ACH operations, mobile and ATM deposits, Shared Branching adjustments, NSF items, returned deposited items, ONUS, foreign items, P2P, Zelle, and New Member Enrollment. All within the designated processing timelines, to ensure full compliance and efficient processing.Providing professional, efficient assistance to employees and members while contributing to special projects that drive innovation.Investigating and resolving account discrepancies, processing adjustments, and ensuring compliance with all regulatory requirements.Monitoring and troubleshooting P2P and Zelle transactions, fraud reviews, and dispute resolutions to protect our members.Collaborating across teams to ensure timely resolution of technical issues and deliver outstanding member experience.What We’re Looking For
Minimum education is high school or equivalentMinimum two (2) years of experience in banking back-office operations or mastery of all the essential functions of a Branch Banker (MSR III and above), Phone Banker (CCR III and above). Ability to learn new software and systems quickly and proficientlyAbility to read and decipher technical briefs and regulatory updatesWorking knowledge of basic federal and state regulations that impact financial institutions and account/loan maintenance and activity.Ability to complete and certify in Forrester’s CX Methodologies.Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.Solid understanding of electronic payment processing, ACH procedures, and compliance regulations (Regulation E, NACHA, BSA, US Patriot Act, and more).Excellent communication and interpersonal skills to foster positive relationships and ensure clear, concise information sharing.What We Offer:
The targeted hourly rate range is $20.00 – 25.00. Final offer will be determined based on experience, education, training/certifications and specialized skills.
Anthem HMO/PPO, Delta Dental, and Unum options – from day one!401(k) with up to 6% employer matching dollar for dollar!Annual discretionary bonus & performance merit increasesEducational grants up to $1,00013 vacation days per year (increases with tenure) 7 sick days per year Paid holidaysOrange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.
Read LessBuild Relationships. Build Futures.
At Orange County’s Federal Credit Union (OCFCU), banking is personal—always has been. For more than 85 years, we’ve helped our members reach life’s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we’re proud of where we’ve come from—and excited about where we’re going next.
Our people-first philosophy isn’t just a tagline. It’s why we’ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We’re also honored with workplace satisfaction—driven directly by employee voices.
When you join OCFCU, you’re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.
As a Personal Banker/Member Service Representative (MSR), you’re more than the face of the branch—you’re a trusted financial partner.
You’ll blend service, sales, and problem‑solving to help members confidently navigate their financial journeys.
What you’ll do:
Deliver exceptional experiences by handling teller transactions with accuracy and careOpen new accounts and guide members through consumer loan applicationsProactively recommend products and services that truly fit member needsResolve questions and concerns with a consultative, relationship‑focused approachCreate trust that lasts beyond the transaction—and keeps members coming backYou’ll bring:
Banking Experience:2+ years of recent experience in a bank or credit unionHands‑on experience with teller transactions, new account openings, and consumer lendingSales & Communication Skills:2+ years cross‑selling and referring financial productsClear, friendly communication—professional but approachableTech Savvy:Comfortable learning and using multiple systems and platformsSchedule Flexibility:Monday–Saturday availabilityWeekdays between 8:30 AM–6:30 PM and Saturdays 8:30 AM–2:30 PMCompensation & Career Path
We believe great talent deserves fair, transparent pay—and room to grow. Hourly pay is based on experience, internal equity, and role level:
Member Service Rep IV – $23.00–$25.00 per hour. Requires a minimum one-year recent universal or personal banker experience which includes teller, new accounts, AND consumer lending expertise
Why OCFCU?
Award‑winning workplace cultureClear growth paths and internal mobilityPeople before profits—alwaysA team that supports each other and celebrates winsHealth Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.Recognition & Growth: Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.
Build Relationships. Build Futures. Build Your Career.
Must be willing and able to commute throughout our branch-network with milage reimbursement
At Orange County’s Federal Credit Union (OCFCU), banking is personal—always has been. For more than 85 years, we’ve helped our members reach life’s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we’re proud of where we’ve come from—and excited about where we’re going next.
Our people-first philosophy isn’t just a tagline. It’s why we’ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We’re also honored with workplace satisfaction—driven directly by employee voices.
When you join OCFCU, you’re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.
The Floating Personal Banker works across multiple branches, moving as needed to cover vacations or leave. The position comes with a personalized schedule (in 2–3-week periods), assigning work locations based on business operations. You'll have an assigned home branch and be reimbursed for mileage traveled beyond your standard route. For this role, the home branch is currently Downtown Santa Ana. A key benefit is exposure and mentorships from many leaders and colleagues from each branch!
As a Personal Banker / Member Service Representative (MSR), you’re more than the face of the branch—you’re a trusted financial partner. You’ll blend service, sales, and problem‑solving to help members confidently navigate their financial journeys.
What you’ll do:
Deliver exceptional experiences by handling teller transactions with accuracy and careOpen new accounts and guide members through consumer loan applicationsProactively recommend products and services that truly fit member needsResolve questions and concerns with a consultative, relationship‑focused approachCreate trust that lasts beyond the transaction—and keeps members coming backYou’ll bring:
Banking Experience:2+ years of recent experience in a bank or credit unionHands‑on experience with teller transactions, new accounts, and consumer lendingSales & Communication Skills:2+ years cross‑selling and referring financial productsClear, friendly communication—professional but approachableTech Savvy:Comfortable learning and using multiple systems and platformsSchedule Flexibility:Monday–Saturday availabilityWeekdays between 8:30 AM–6:30 PM and Saturdays 8:30 AM–2:30 PMAbility to commute throughout our branch network. We have 11 branches, majority in Orange County, one in Chino, and one in Long BeachCompensation & Career Path
We believe great talent deserves fair, transparent pay—and room to grow. Hourly pay is based on experience, internal equity, and role level:
Member Service Rep IV or Senior Branch Rep (based on experience) $23.00–$27.00 per hour. Requires a minimum one-year recent universal or personal banker experience which includes teller, new accounts, AND consumer lending expertise.
Why OCFCU?
Award‑winning workplace cultureClear growth paths and internal mobilityPeople before profits—alwaysA team that supports each other and celebrates winsHealth Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.Recognition & Growth: Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.
Build Relationships. Build Futures.
At Orange County’s Federal Credit Union (OCFCU), banking is personal—always has been. For more than 85 years, we’ve helped our members reach life’s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we’re proud of where we’ve come from—and excited about where we’re going next.
Our people-first philosophy isn’t just a tagline. It’s why we’ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We’re also honored with workplace satisfaction—driven directly by employee voices.
When you join OCFCU, you’re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.
As a Personal Banker/Member Service Representative (MSR), you’re more than the face of the branch—you’re a trusted financial partner.
You’ll blend service, sales, and problem‑solving to help members confidently navigate their financial journeys.
What you’ll do:
Deliver exceptional experiences by handling teller transactions with accuracy and careOpen new accounts and guide members through consumer loan applicationsProactively recommend products and services that truly fit member needsResolve questions and concerns with a consultative, relationship‑focused approachCreate trust that lasts beyond the transaction—and keeps members coming backYou’ll bring:
Banking Experience:2+ years of recent experience in a bank or credit unionHands‑on experience with teller transactions, new account openings, and consumer lendingSales & Communication Skills:2+ years cross‑selling and referring financial productsClear, friendly communication—professional but approachableTech Savvy:Comfortable learning and using multiple systems and platformsSchedule Flexibility:Monday–Saturday availabilityWeekdays between 8:30 AM–6:30 PM and Saturdays 8:30 AM–2:30 PMCompensation & Career Path
We believe great talent deserves fair, transparent pay—and room to grow. Hourly pay is based on experience, internal equity, and role level:
Member Service Rep IV – $23.00–$25.00 per hour. Requires a minimum one-year recent universal or personal banker experience which includes teller, new accounts, AND consumer lending expertise
Why OCFCU?
Award‑winning workplace cultureClear growth paths and internal mobilityPeople before profits—alwaysA team that supports each other and celebrates winsHealth Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.Recognition & Growth: Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.
