DME Specialist We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day. Position Responsibilities: We are seeking a detail-oriented and patient-focused DME Specialist to provide excellent patient care and support in the clinical setting. In this role, you will be responsible for measuring and applying durable medical equipment (DME) to patients as directed by providers, ensuring proper fit. This role involves educating patients and caregivers on equipment use and care instructions, resolving patient concerns related to equipment use, conducting pre-authorizations/pre-certifications, and referrals when applicable, ensuring all documentation guidelines are met as required by each insurance carrier, and informing patients of their potential financial responsibility for the equipment. Other responsibilities include ordering products, maintaining functional inventory, and assisting clinical and casting staff with direct and indirect patient care activities. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a DME Specialist, you will play a vital role in providing excellent patient care and supporting medical professionals in various aspects of patient management, procedure assistance, and administrative tasks. Requirements: This position requires a high school diploma or equivalent. Previous DME, medical assisting, or other related healthcare experience is strongly preferred. A successful candidate will have knowledge of the musculoskeletal system, anatomy and physiology, medical terminology, and electronic medical record (EMR) systems. Excellent interpersonal, oral, and written communication skills and the ability to work well within a team and collaborate with medical professionals is a requirement of this position. This position requires travel to various ORA clinic locations as scheduled.
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