Front Desk Administrator- will perform clerical and administrative functions to drive company success. First point of contact for our Patients and is the first impression for our medical office. Must be expert in customer service , and patient services over the phone and in person .You will report to the executive assistants of each Physician as well as be a team player to bring excellent care to our patients .
Responsibilities :
1-Support , monitor, adjust patient flow daily , patient check in and check out .
2- Assist in completing forms , obtaining medical records , uploading chart information into EMR system .
3-Collect an process payments , fulfill phone orders for patients when needed .
4-Responsible for patient scheduling , follow up appts. , rescheduling , reminders , and resolution of patient inquiry. These can be over the phone , in person , or via email message.
5-Excellent phone skills , able to deal with all manners of calls and redirect to appropriate staff when needed . Able to have knowledge of the Medical practice and offer some answers to questions . Retrieves messages via phone and email and directs where appropriate.
6-Exceptional written and verbal skills , computer literacy a must .Able to run general office machines ( printer , scanner , fax , etc ).
7-Orders , receives , and maintains office supplies .General office cleaning daily , Opening and Closing the medical office daily .
8- Bilingual a plus, previous Medical office experience a plus
9- Strong attention to detail , ability to multi task , organized individual needed !
Company DescriptionDr. Muhammad Anwar has been practicing medicine for over 15 years in New York and the Fresno, California area in the private and hospital-based settings. Dr Anwar has developed a deep appreciation for the need for Preventative and Restorative Age Management Medicine which is why he opened Optimal Medical Group (OMG). Age Management Medicine is based on proven evidence-based medical research that includes balancing the whole-body including nutrition, exercise, aesthetics and hormone optimization. Together with the team at Optimal Medical Group (OMG), he tailors plans to help patients achieve their optimal health.Position Summary:
We are seeking a passionate EXPERIENCED full time Medical Scribe to join our team! As a medical scribe you will work side by side with physicians to offer real time charting during patient encounters while performing various medical assistant duties. This position requires strong knowledge of medical terminology. Additionally, understanding about labs and medications is very helpful. Scribing aids in improving patient care because physicians are able to spend more time interacting with the patient while relying on the scribe to efficiently document all elements of the visit. After every patient visit the scribe and physician review the medical note to ensure proper documentation. Medical Assistant certification preferred but not required.
This position works collaboratively with the team in support of patient services. All employees at OMG are expected to exhibit flexibility and embody the "can do" attitude while exemplifying the core values and mission of our organization, which are to always exercise the utmost discretion, diplomacy and tact in patient/staff interactions. During downtime when there are no patients this position supports the office administrators in any necessary clerical and administrative functions to aid in driving company success. It is imperative that all our staff excel in customer service and proper, welcoming phone and in person etiquette.
Typical Work Week: M-TH 8:00am-5:00pm and Friday 8:00am-4:00pm *Schedule subject to change slightly based on patient needsPart time employment consideredNo Weekends or select National HolidaysSeveral paid HolidaysMedical Insurance401KResponsibilities:
Efficiently take robust and thorough real time medical notes utilizing the EMR for all patient encountersQuick and accurate typing with exceptional grammatical skillsSeamlessly work side by side with physicians to increase productivity, efficiency, and improve overall quality of careSupports office administrators in monitoring patient flow and other various aspects during patient visitAssists with completing forms, obtaining medical record releases/requests and uploading into online charting systemAssists with patient follow-up including upcoming appointments, re-scheduling appointments, resolution of patient/customer inquiry, patient emails, refill needs, etc.
Requirements:
At least 1 year recent experience as a medical scribeKnowledge of medical terminologyQuick and accurate typingAbility to prioritize and multitaskExceptional written and verbal communication skills. Ability to speak clearly, concisely and respectfullyStrong attention to detail and computer skillsStrong planning, organization and execution skillsFamiliar with general office business machines (fax, copiers, etc.)Ability to take direction and work independently as well as within a teamFlexible and have ability to adapt and anticipate the medical office's needs
Preferred:
Experience and proficiency with medical systemsCompleted medical terminology course
Personal benefits:
Medical, dental, and visionCatered lunch during staff meetingsSeveral opportunities throughout year to take extended vacationsSeveral opportunities throughout the year when schedule is flexiblePersonal discounts on products and servicesCompany DescriptionDr. Muhammad Anwar has been practicing medicine for over 15 years in New York and the Fresno, California area in the private and hospital-based settings. Dr Anwar has developed a deep appreciation for the need for Preventative and Restorative Age Management Medicine which is why he opened Optimal Medical Group (OMG). Age Management Medicine is based on proven evidence-based medical research that includes balancing the whole-body including nutrition, exercise, aesthetics and hormone optimization. Together with the team at Optimal Medical Group (OMG), he tailors plans to help patients achieve their optimal health.