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Onetouch Direct
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  • Job DescriptionJob DescriptionOneTouch Direct is seeking motivated and... Read More
    Job DescriptionJob Description

    OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the chance to represent a leading telecommunications brand while supporting customers and business operations.

    Key Responsibilities:

    Handle inbound and outbound calls with professionalism and enthusiasm.Promote Verizon products and services effectively to meet sales targets.Assist business customers with inquiries, billing, technical support, and account management.Document and maintain accurate customer information and interactions.Contribute to team goals and positive working environment.Adhere to company protocols and compliance guidelines.

    Requirements

    High school diploma or equivalent required; additional education a plus.Minimum 1 year of experience in a call center, sales, or customer service role is preferred not required. Excellent communication and interpersonal skills.Strong sales orientation with the ability to handle objections and close sales.Basic computer proficiency and comfort with CRM software.Positive attitude, strong work ethic, and team collaboration skills.

    Benefits

    Full-Time Hours: 40 hours per week schedule, with overtime opportunities! GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses! 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks! Supportive Environment: Classroom training, plus 1-on-1 support to get you going!Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!Benefits: Health Care Plan (Medical, Dental & Vision)Growth: Opportunity for professional advancement as we grow!Culture: Diverse, welcoming culture with Employee Resource GroupsReferrals: Refer a friend and earn up to $2,000 per person! Read Less
  • Maintenance Worker  

    - Tampa
    Job DescriptionJob DescriptionJob SummaryOneTouch Direct is looking fo... Read More
    Job DescriptionJob Description

    Job Summary
    OneTouch Direct is looking for a reliable Maintenance Worker to join our team. The ideal candidate will perform various maintenance tasks to ensure our facilities are safe, efficient, and well-maintained. This role involves routine inspections, troubleshooting issues, and performing repairs that contribute to the overall functionality of our workspace.

    Monday - Friday - 8am - 5pm$20/hr

    Key Responsibilities:

    Conduct routine inspections of premises and equipment.Perform minor repairs and maintenance tasks such as plumbing, electrical, HVAC, and carpentry.Respond quickly to all maintenance requests from staff and management.Maintain detailed records of maintenance tasks and repairs performed.Ensure all maintenance activities comply with safety regulations and standards.Assist with setup and teardown for company events or meetings.Work collaboratively with other team members to maintain a clean and efficient workspace.

    Requirements

    High school diploma or equivalent required; additional certification in maintenance or technical fields is a plus.Proven experience as a maintenance worker or a similar role.Familiarity with common maintenance chemicals and tools.Strong troubleshooting skills and attention to detail.Ability to perform physical tasks and work independently with minimal supervision.Excellent communication skills and a customer service-oriented attitude.Willingness to work flexible hours as needed.

    Benefits

    Health Care Plan (Medical, Dental & Vision)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityTraining & Development Read Less
  • Job DescriptionJob DescriptionOneTouch Direct is seeking motivated and... Read More
    Job DescriptionJob Description

    OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the chance to represent a leading telecommunications brand while supporting customers and business operations.

    Key Responsibilities:

    Handle inbound and outbound calls with professionalism and enthusiasm.Promote Verizon products and services effectively to meet sales targets.Assist business customers with inquiries, billing, technical support, and account management.Document and maintain accurate customer information and interactions.Contribute to team goals and positive working environment.Adhere to company protocols and compliance guidelines.

    Requirements

    High school diploma or equivalent required; additional education a plus.Minimum 1 year of experience in a call center, sales, or customer service role is preferred not required. Excellent communication and interpersonal skills.Strong sales orientation with the ability to handle objections and close sales.Basic computer proficiency and comfort with CRM software.Positive attitude, strong work ethic, and team collaboration skills.

    Benefits

    Full-Time Hours: 40 hours per week schedule, with overtime opportunities! GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses! 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks! Supportive Environment: Classroom training, plus 1-on-1 support to get you going!Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!Benefits: Health Care Plan (Medical, Dental & Vision)Growth: Opportunity for professional advancement as we grow!Culture: Diverse, welcoming culture with Employee Resource GroupsReferrals: Refer a friend and earn up to $2,000 per person! Read Less
  • Call Center Sales Supervisor - Verizon  

    - Tampa
    Job DescriptionJob DescriptionAt OneTouch Direct, we believe in creati... Read More
    Job DescriptionJob Description

    At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a Call Center Sales Supervisor who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make a real impact by driving sales while ensuring our customers feel valued and heard!

    Your Key Responsibilities:

    Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential.Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance.Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth.Organize engaging training sessions that enhance product knowledge and sharpen sales skills.Be the go-to person for any customer escalations, turning challenges into delightful resolutions.Collaborate with our wonderful management team to refine sales processes and continually improve our operations.

    Requirements

    A bachelor's degree or equivalent experience.At least 2 years of experience in a sales-focused call center supervisory role.A proven knack for leading and motivating a fantastic sales team.Great communication and people skills – you can connect with anyone!Strong analytical abilities to help us understand our data better.A positive attitude that thrives in a fast-paced, results-oriented environment.Familiarity with CRM software and Microsoft Office Suite – a tech-savvy superstar!

    Benefits

    Full-Time Hours: 40 hours per week scheduleGreat workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!Benefits: Health Care Plan (Medical, Dental & Vision)Culture: Diverse, welcoming culture with Employee Resource GroupsReferrals: Refer a friend and earn up to $2,000 per person! Read Less
  • Job DescriptionJob DescriptionJoin OneTouch Direct as a Call Center Sa... Read More
    Job DescriptionJob Description

    Join OneTouch Direct as a Call Center Sales and Customer Support Agent in Tampa, FL supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we've partnered with Fortune 500 companies to provide outstanding contact center solutions. If you have a passion for sales and connecting with customers, this is the role for you.

    In this sales position, you will:

    Take inbound and make outbound calls, and chat inqurires to potential and existing customers promoting products and services.Understand customer needs and offer appropriate solutions to boost sales.Maintain detailed records of customer interactions and sales activity.Meet and exceed individual and team sales goals.Collaborate with team members to continuously improve processes and customer satisfaction.

    Requirements

    Previous sales or call center experience preferred but not mandatory.Excellent verbal communication and persuasive selling skills.Ability to handle rejection and remain motivated in a fast-paced sales environment.Comfortable using computer systems and multitasking during calls.Strong organizational skills and attention to detail.High school diploma or equivalent required.A positive attitude and willingness to learn and grow within the company.

    Benefits

    Full-Time Hours: 40 hours per week schedule, with overtime opportunities! GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses! 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks! Supportive Environment: Classroom training, plus 1-on-1 support to get you going!Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!Benefits: Health Care Plan (Medical, Dental & Vision)Growth: Opportunity for professional advancement as we grow!Culture: Diverse, welcoming culture with Employee Resource GroupsReferrals: Refer a friend and earn up to $2,000 per person! Read Less
  • Job DescriptionJob DescriptionOneTouch Direct is seeking motivated and... Read More
    Job DescriptionJob Description

    OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the chance to represent a leading telecommunications brand while supporting customers and business operations.

    Key Responsibilities:

    Handle inbound and outbound calls with professionalism and enthusiasm.Promote Verizon products and services effectively to meet sales targets.Assist business customers with inquiries, billing, technical support, and account management.Document and maintain accurate customer information and interactions.Contribute to team goals and positive working environment.Adhere to company protocols and compliance guidelines.

    Requirements

    High school diploma or equivalent required; additional education a plus.Minimum 1 year of experience in a call center, sales, or customer service role is preferred not required. Excellent communication and interpersonal skills.Strong sales orientation with the ability to handle objections and close sales.Basic computer proficiency and comfort with CRM software.Positive attitude, strong work ethic, and team collaboration skills.

    Benefits

    Full-Time Hours: 40 hours per week schedule, with overtime opportunities! GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses! 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks! Supportive Environment: Classroom training, plus 1-on-1 support to get you going!Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!Benefits: Health Care Plan (Medical, Dental & Vision)Growth: Opportunity for professional advancement as we grow!Culture: Diverse, welcoming culture with Employee Resource GroupsReferrals: Refer a friend and earn up to $2,000 per person! Read Less
  • Job DescriptionJob DescriptionOneTouch Direct is seeking motivated and... Read More
    Job DescriptionJob Description

    OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the chance to represent a leading telecommunications brand while supporting customers and business operations.

    Key Responsibilities:

    Handle inbound and outbound calls with professionalism and enthusiasm.Promote Verizon products and services effectively to meet sales targets.Assist business customers with inquiries, billing, technical support, and account management.Document and maintain accurate customer information and interactions.Contribute to team goals and positive working environment.Adhere to company protocols and compliance guidelines.

    Requirements

    High school diploma or equivalent required; additional education a plus.Minimum 1 year of experience in a call center, sales, or customer service role is preferred not required. Excellent communication and interpersonal skills.Strong sales orientation with the ability to handle objections and close sales.Basic computer proficiency and comfort with CRM software.Positive attitude, strong work ethic, and team collaboration skills.

    Benefits

    Full-Time Hours: 40 hours per week schedule, with overtime opportunities! GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses! 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks! Supportive Environment: Classroom training, plus 1-on-1 support to get you going!Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!Benefits: Health Care Plan (Medical, Dental & Vision)Growth: Opportunity for professional advancement as we grow!Culture: Diverse, welcoming culture with Employee Resource GroupsReferrals: Refer a friend and earn up to $2,000 per person! Read Less
  • Remote Customer Service Representative - Remote  

    - Pinellas County
    OneTouch Direct is not your typical Call Center. Founded in 1998, we h... Read More
    OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED Join Our Team as a Remote Customer Service Representative! As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service. Responsibilities Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Assist customers with troubleshooting issues and provide accurate solutions. Process orders, amendments, and returns efficiently. Escalate unresolved issues to senior staff when necessary. Provide feedback to improve customer service processes. High school diploma or equivalent required. 1-2 years of customer service experience preferred. Excellent communication skills, both verbal and written. Strong problem-solving skills and an ability to think critically. Ability to work independently and manage time effectively in a remote setting. Reliable internet connection and a quiet home office environment. Previous experience in a call center or remote support role is a plus. Required Equipment: A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher Hardwired internet connection (ethernet) required USB headset (not wireless) with noise-canceling features Webcam (external or integrated) Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload Health Care Plan (Medical, Dental Read Less
  • Remote Customer Service Representative - Remote  

    - Kern County
    OneTouch Direct is not your typical Call Center. Founded in 1998, we h... Read More
    OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED Join Our Team as a Remote Customer Service Representative! As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service. Responsibilities Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Assist customers with troubleshooting issues and provide accurate solutions. Process orders, amendments, and returns efficiently. Escalate unresolved issues to senior staff when necessary. Provide feedback to improve customer service processes. High school diploma or equivalent required. 1-2 years of customer service experience preferred. Excellent communication skills, both verbal and written. Strong problem-solving skills and an ability to think critically. Ability to work independently and manage time effectively in a remote setting. Reliable internet connection and a quiet home office environment. Previous experience in a call center or remote support role is a plus. Required Equipment: A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher Hardwired internet connection (ethernet) required USB headset (not wireless) with noise-canceling features Webcam (external or integrated) Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload Health Care Plan (Medical, Dental Read Less
  • OneTouch Direct is not your typical Call Center. Founded in 1998, we h... Read More
    OneTouch Direct is not your typical Call Center. Founded in 1998, we have grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing effective products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. OneTouch Direct is seeking a skilled and motivated Care Concierge to join our team remotely in San Antonio, TX. As a Care Concierge, you will be responsible for providing comprehensive support to our clients, ensuring that they receive the highest level of service possible. Your primary responsibilities will include assisting clients with their legal inquiries, coordinating services, and facilitating communication between clients and legal providers. Your attention to detail and commitment to client satisfaction will play a pivotal role in our organization's success. Key Responsibilities: Provide exceptional support to clients by accurately answering inquiries and resolving issues in a timely manner. Coordinate care services and appointments, ensuring seamless communication between clients and healthcare professionals. Maintain detailed and accurate documentation of client interactions and care plans. Assist with administrative tasks as required to support the overall operations of the Care Concierge team. Continuously strive to enhance the client experience through proactive communication and problem-solving. Bilingual experience required - (English and Spanish) Minimum of 2 years of experience in a customer service or related role. Strong verbal and written communication skills. Proficient in the use of computer systems and software, including Microsoft Office Suite. Ability to handle multiple tasks effectively in a fast-paced environment. Excellent organizational skills and attention to detail. Knowledge of healthcare services and terminology is preferred. Bachelor’s degree in a related field is a plus. Required Equipment: A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher Hardwired internet connection (ethernet) required USB headset (not wireless) with noise-canceling features Webcam (external or integrated) Health Care Plan (Medical, Dental Read Less

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