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OneSpaWorld
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  • Licensed Massage Therapist  

    - Orlando
    Job DescriptionJob DescriptionPart-Time Massage Therapist – Mandara Sp... Read More
    Job DescriptionJob DescriptionPart-Time Massage Therapist – Mandara Spa

    About Us
    Our journey began on the spiritual island of Bali, where the healing arts are a way of life, passed down through generations. At Mandara Spa, we combine this rich Balinese tradition with European techniques to provide each guest with a luxurious and restorative experience.

    Today, Mandara Spas can be found worldwide. Every spa experience is unique, reflecting both local culture and our commitment to the healing arts and generosity.

    Job Summary
    The Licensed Massage Therapist provides exceptional massage therapy services, creating a sense of rest and relaxation for spa guests. This role is part-time, with openings for mid-shift and closing hours, and contributes to high guest satisfaction, retention, and treatment/retail sales.

    Responsibilities

    Deliver professional massage treatments following company protocols.

    Maintain revenue and guest retention goals for the massage department.

    Provide guests with post-treatment home care recommendations.

    Educate guests on spa services, retail products, packages, and promotions.

    Prepare and maintain treatment rooms according to spa standards.

    Follow health, sanitation, and sterilization protocols as required by law and spa policies.

    Attend departmental meetings, trainings, and workshops.

    Perform services within the scope of state/city/local licensing laws.

    Qualifications

    Must hold a valid state license to practice massage therapy.

    Completion of an accredited massage therapy school.

    12–18 months experience in a high-end resort or urban day spa preferred.

    Ability to work part-time shifts, including mid-shift and closing hours, weekends, and holidays.

    Strong understanding of anatomy and massage techniques to safely and effectively treat guests.

    Excellent communication skills and professional demeanor.

    Computer literacy is preferred.

    Behavioral Competencies

    Positive, cooperative attitude with sensitivity to guests and co-workers.

    Respectful, professional, and attentive to guest needs.

    Collaborative and proactive in building relationships across teams to achieve spa goals.

    Join us in delivering the Mandara Spa experience, where tradition meets luxury and every guest leaves renewed.

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  • Female Spa Attendant  

    - Cherokee
    Job DescriptionJob DescriptionAll candidates must have US Work authori... Read More
    Job DescriptionJob Description

    All candidates must have US Work authorization to be considered for this role
    SIGNING BONUS UP TO $1,000 - OPEN AVAILABILITY TO WORK ALL SHIFTS

    Company Overview | Mandara Spa

    Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.

    Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste. 

    JOB FUNCTIONS:

    To provide and maintain the highest standards of customer service and create a feeling of rest and relaxation for our guests, resulting in high retention and increased treatment and retail sales for the Mandara Resort Division.  Spa attendants are responsible for checking in guests, giving guest orientation, and ensuring all linen towels and beverages are always clean, prepared and well stocked. 

    ESSENTIAL DUTIES AND RESPONSIBILITIES | FEMALE LOCKER ROOM & LOUNGE:

    Responsible for maintaining a clean, sterilized spa environment.Maintain the stockroom and clean and organize back of house.Report shortage of inventory for all supplies related to spa attendant position (laundry, cleaning, etc.) so that there is no interruption of service.Launder all towels, linens and bathrobes to ensure levels are stocked and ready to accommodate guests. Empty garbage, as required.Conduct spa walkthrough ensuring that common areas, locker rooms and treatment rooms are properly cleaned.Conduct minor repairs such as changing lights bulbs and complete a maintenance request as issues arise.Replenish stock levels to include refilling robes, sandals, bathroom towels, paper toilets, product dispensers, and buffet in the lounge.Check-in spa deliveries and compares deliveries received as compared to packing slip.

    Spa Operations:

    Communicate effectively with all service providers, guests, managers and fellow employees.Pro-actively and creatively solve problems as they are identified while the guest is still in the spa.Be aware of all targets and incentives.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Exemplary client care, guest service and attention to detail.Ability to empathize with clients.Sell motivated with “can-do” attitude and good communication and organizational skills.Responsible, dependable.Tactful, mature and able to get along with diverse personalities.Ability to manage multiple projects simultaneously.Ability and willingness to update product and service knowledge by participating in on-going training sessions.Effective communicatorAble to handle a flexible schedule and cooperative.

    WORKING CONDITIONS:

    Spa and normal retail environment with minimal exposure to dust, noise, etc.  May be required to work overtime, evenings and weekends.  Must be able to work with minimal supervision.  

    Compensation
    Starting base hourly rate of $15.50 increased annually based on tenure 
    Incentive compensation programs yielding an average of $.40 per hour  (based on the past year for individuals in this role). Individual performance varies and could exceed location average.
     

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  • IT Support Specialist  

    - Miami
    Job DescriptionJob DescriptionIT Support SpecialistThe CompanyOne Spa... Read More
    Job DescriptionJob Description

    IT Support Specialist

    The Company

    One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land. The company is dedicated to maintaining the highest quality standards and service delivery and is continually evolving to include all aspects of health and beauty while focusing on new advances within the spa, salon, fitness and wellness industry. Services include traditional and alternative massage, body and skincare treatment options, Ayurvedic treatments, comprehensive hair and nail services, mindfulness programs, fitness, acupuncture, herbal medicine, pain management, and Medi-Spa.

    General Job Description:

    The IT Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, mobile devices, telephone systems, and audio-visual equipment. Must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the likely cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Support Specialist must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution.

    Essential Functions

    Handling of Support mailboxes:  support ticket creation, resolution of issue, level assignment and escalation of issue if applicable. Installing and configuring computer hardware, software, systems, networks, printers, and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support across the company (in person, over the phone or via email)User account maintenance : Setup (new users), adds/moves/changes/terminations (existing users) Repairing and replacing equipment as necessaryTesting new technologyTrain staff across the organization on the usage of technologies used by OneSpaWorldHardware receiving, imaging and configuration when requiredProvide remote support to locations/vessels and other OSW entities when requiredAssist and participate in IT projects when requiredProvide development support for proprietary technologies or applications when necessaryProvide deployment support for all technologiesFlexible working hours to possibly include weekend coverage schedulePossible after-hours coverage on a rotation 2 days a week or as business requiresInternational Travel may be required

    Team Objectives

    To participate and contribute to IT related projects when necessaryTo provide expertise and suggestions to meet IT related goals that may or may not be a part of the individual objectives

    Technical Qualifications & Knowledge Include:

    •    3+ years in IT Support role and/or technical help desk support role

    Microsoft Certification (MCP, MCSE, MCSD, etc.) and/or other IT CertificationActive Directory (Administration)Understanding of Networking technologies and conceptsExposure to CitrixSQL and SQL scripting a plusITIL Foundation certifications desirable

    Technical Skills Include:

    Must be competent in Windows OS versions and Microsoft Applications (Word, Excel, etc.)Technical troubleshootingHave the ability to multitaskMust be able to prioritize under pressureClear, concise verbal and written communication skills a mustAdaptability to quickly adapt to changing prioritiesAbility to speak to and train non-technical users on proprietary software and other aspects of IT

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  • Esthetician  

    - Kailua-Kona
    Job DescriptionJob Description“Commission-based compensation with guar... Read More
    Job DescriptionJob Description“Commission-based compensation with guaranteed hourly minimum”

    All candidates must have US Work authorization to be considered for this role

    MANDARA SPA

    Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.

    Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste. 

    Esthetician
    Applicants must:
    • Have 3+ years of industry experience.
    • Provide waxing, facials, body treatments, makeup applications.
    • Interviewing clients to obtain information about contraindications,
    and examining skin to evaluate the suitability of treatments.
    • Advise clients on skincare and recommend suitable treatments and
    home care regimens.
    • Maintain product knowledge to promote and sell spa and salon
    services and retail products.
    • Adhere to esthetics policies pertaining to chemical usage, and
    cleaning, sanitizing, and maintenance of equipment.

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  • Dual Massage Therapist Esthetician  

    - Kailua-Kona
    Job DescriptionJob DescriptionThis position has Dual Responsibilities... Read More
    Job DescriptionJob Description

    This position has Dual Responsibilities for Massage Therapist and Esthetician

    MANDARA SPA

    Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.
    Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste. 

    JOB DESCRIPTION

    The Massage Therapist role is to provide and maintain the highest standards of massage therapy and recommendations for home care. A massage therapist must provide excellent guest care, and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.

    JOB REQUIREMENTS-Experience: (Type of work experience, min. number of years):

    12 – 18 months preferred experience working in a high end resort or urban spa environmentApplicable license to perform services

    Technical or Administrative Knowledge:

    Computer literateExcellent verbal communication skills. Must have received massage training from an accredited/approved massage school.Thoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual.Must possess a cooperative and positive attitude, exercising reason.Must possess excellent communication skills and provide legible and articulate communication.Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.Demonstrates commitment to provide the highest quality of massage therapy to those who seek their professional service.Must be available to work nights, weekends and holidays as maybe scheduled by your Spa Director with prior notice.

    Job Summary for Esthetician

    The licensed Esthetician's role is to provide and maintain the highest standards of skin therapy and recommendations for home care.  An esthetician must provide excellent guest care, and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.

    Responsibilities and Duties

    Provides guests with thorough and knowledgeable professional esthetics treatments, adhering to company protocols.Maintains the established revenue and guest retention goals for the esthetics department. Ensures guests receive a detailed prescription plan after each service for home care regimen.Demonstrates full knowledge and understanding of all services and products while educating guests in these areas.Actively promotes spa treatments, retail products, packages, and seasonal promotions.  Responsible for setting-up treatment room according to standards.Uphold and practice the universal health care protocol/standards of sanitation and sterilization as directed by state/city law and the spa’s policies/procedures when dealing with guests and coworkers.Performs prep work, cleans, and restocks room per spa standards.   Attends scheduled departmental meetings, trainings and workshops. Provides services within the scope of practice of profession as defined by the state/city/ local law, and in accordance with applicable regional laws and regulations.

    Qualifications and Skills

    Job Requirements

    Must have an applicable state license to perform services.Must have received skin/waxing training from an accredited/approved massage school.12 to 18 months preferred experience working in a high-end resort or urban day spa environment.Must be available to work varying shifts such as: nights, weekends, and holidays. 

    Technical or Administrative Knowledge

    Thoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual.Possess excellent communication skills and provide legible and articulate communication.Demonstrates commitment to provide the highest quality of massage therapy to those who seek their professional service.Computer literate.

    Behavioral Competencies

    Must possess a cooperative and positive attitude, exercising reason.Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.Demonstrate respect, sensitivity, and concern for guests' needs with a professional and pleasant manner.Collaboration and partnering – Identifies opportunities and takes action to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals.        

    Benefits and Perks

    A competitive benefits package is offered, inquire within for details to:

    Health, vision, dental insurance
    401k savings plan
    Paid time away from work for eligible employees
    Employee spa service/retail discounts and promotional Friends & Family program

    Compensation is commission based with a minimum guarantee allowance.

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  • Job DescriptionJob DescriptionSIGNING BONUS OFFERED  Up to $2,500.00Th... Read More
    Job DescriptionJob Description

    SIGNING BONUS OFFERED  Up to $2,500.00

    This position has Dual Responsibilities for Massage Therapist and Esthetician

    MANDARA SPA

    Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.
    Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste. 

    JOB DESCRIPTION

    The Massage Therapist role is to provide and maintain the highest standards of massage therapy and recommendations for home care. A massage therapist must provide excellent guest care, and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.

    JOB REQUIREMENTS-Experience: (Type of work experience, min. number of years):

    12 – 18 months preferred experience working in a high end resort or urban spa environmentApplicable license to perform services

    Technical or Administrative Knowledge:

    Computer literateExcellent verbal communication skills. Must have received massage training from an accredited/approved massage school.Thoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual.Must possess a cooperative and positive attitude, exercising reason.Must possess excellent communication skills and provide legible and articulate communication.Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.Demonstrates commitment to provide the highest quality of massage therapy to those who seek their professional service.Must be available to work nights, weekends and holidays as maybe scheduled by your Spa Director with prior notice.

    Job Summary for Esthetician

    The licensed Esthetician's role is to provide and maintain the highest standards of skin therapy and recommendations for home care.  An esthetician must provide excellent guest care, and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.

    Responsibilities and Duties

    Provides guests with thorough and knowledgeable professional esthetics treatments, adhering to company protocols.Maintains the established revenue and guest retention goals for the esthetics department. Ensures guests receive a detailed prescription plan after each service for home care regimen.Demonstrates full knowledge and understanding of all services and products while educating guests in these areas.Actively promotes spa treatments, retail products, packages, and seasonal promotions.  Responsible for setting-up treatment room according to standards.Uphold and practice the universal health care protocol/standards of sanitation and sterilization as directed by state/city law and the spa’s policies/procedures when dealing with guests and coworkers.Performs prep work, cleans, and restocks room per spa standards.   Attends scheduled departmental meetings, trainings and workshops. Provides services within the scope of practice of profession as defined by the state/city/ local law, and in accordance with applicable regional laws and regulations.

    Qualifications and Skills

    Job Requirements

    Must have an applicable state license to perform services.Must have received skin/waxing training from an accredited/approved massage school.12 to 18 months preferred experience working in a high-end resort or urban day spa environment.Must be available to work varying shifts such as: nights, weekends, and holidays. 

    Technical or Administrative Knowledge

    Thoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual.Possess excellent communication skills and provide legible and articulate communication.Demonstrates commitment to provide the highest quality of massage therapy to those who seek their professional service.Computer literate.

    Behavioral Competencies

    Must possess a cooperative and positive attitude, exercising reason.Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.Demonstrate respect, sensitivity, and concern for guests' needs with a professional and pleasant manner.Collaboration and partnering – Identifies opportunities and takes action to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals.        

    Benefits and Perks

    A competitive benefits package is offered, inquire within for details to:

    Health, vision, dental insurance
    401k savings plan
    Paid time away from work for eligible employees
    Employee spa service/retail discounts and promotional Friends & Family program

    Compensation is commission based with a minimum guarantee allowance.

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  • Esthetician  

    - Waimea
    Job DescriptionJob Description“Commission-based compensation with guar... Read More
    Job DescriptionJob Description“Commission-based compensation with guaranteed hourly minimum”

    All candidates must have US Work authorization to be considered for this role

    MANDARA SPA

    Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.

    Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste. 

    Esthetician
    Applicants must:
    • Have 3+ years of industry experience.
    • Provide waxing, facials, body treatments, makeup applications.
    • Interviewing clients to obtain information about contraindications,
    and examining skin to evaluate the suitability of treatments.
    • Advise clients on skincare and recommend suitable treatments and
    home care regimens.
    • Maintain product knowledge to promote and sell spa and salon
    services and retail products.
    • Adhere to esthetics policies pertaining to chemical usage, and
    cleaning, sanitizing, and maintenance of equipment.

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  • Lead Stylist/ Cosmetologist Mandara Spa Mohegan Sun  

    - Uncasville
    Job DescriptionJob DescriptionSign on BonusMANDARA SPAOur journey bega... Read More
    Job DescriptionJob Description

    Sign on Bonus

    MANDARA SPA

    Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.

    Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste. 

    Job Summary

    Sign on Bonus

    The Lead Cosmetologist will be responsible for training and education in their spa on spa services and protocols, ensuring standards are being adhered to and met.

    Job Functions, Unique Duties and Responsibilities

    Must possess a minimum of 3-5 years of relevant experience.Must have received hair stylist/esthetics/nail/makeup training from an accredited/approved cosmetology school.Thoroughly educated and understands the anatomy of the body, skin, and hair and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual.Must possess a cooperative and positive attitude, exercising reason.Must possess excellent communication skills and provide legible and articulate communication.Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.Demonstrates commitment to provide the highest quality hair/nail/skincare therapy to those who seek their professional service.Must be available to work nights, weekends and holidays as scheduledMust be able to create, update and edit training manuals, protocols and tests.

    Benefits and Perks

    Sign on Bonus

    A competitive benefits package is offered, inquire within for details to:Health, vision, dental insurance401k savings planPaid sick time away from workEmployee spa service/retail discounts and promotional Friends & Family program

    Powered by JazzHR

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  • Male Spa Attendant Mandara Spa  

    - Uncasville
    Job DescriptionJob DescriptionMANDARA SPAOur journey began on the spir... Read More
    Job DescriptionJob Description

    MANDARA SPA

    Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste. 

    Job Summary

    This position is stationed in the male clientele locker room therefore a male gender employee is required.

    The Spa Attendant’s overall responsibility is to provide premier quality service to the spa clientele by efficiently and properly cleaning the spa and maintaining it so that it is fully functional.  Spa Attendants will perform any combination of general/industrial cleaning duties to maintain a clean and orderly environment.

    Responsibilities and Duties

    Responsible for maintaining a clean, sterilized spa environment.Complete a maintenance requests as issues arise. In charge of minor repair tasks such as changing lights bulbs.Maintain the stockroom and clean and organize kitchen.Report shortage of inventory for all supplies related to spa attendant position (laundry, cleaning, etc.) so that there are no interruption of duties.Launder all towels, linens and bathrobes to ensure 100% stocked and ready to accommodate guests.Conduct spa walkthrough ensuring that common areas, locker rooms and treatment rooms are properly cleaned.Replenish stock levels to include refilling robes, sandals, bathroom towels, paper toilets, product dispensers, and buffet in the lounge.Ensure all required forms and supplies are available in the designated service areas.Empty garbage, as required.Check-in spa deliveries and compares deliveries received as compared to packing slip.Utilize spa laundry facilities and machinery to wash spa towels robes, bed sheets and blankets daily.

    Qualifications and Skills

    Must have positive attitude, a caring, positive attitude to clients.Ability to communicate clearly and concisely in oral form with guests to ensure 100% satisfaction. Able to work with minimal supervision.Ability to work overtime, weekends, days, evenings and/or holidays.Ability to meet US employment and eligibility requirements.

    Technical or Administrative Knowledge:

    Carpet cleaners and carpet steamers, floor polishers, spray bottles, step ladders.Commercial washing machines and dryers.  

    Spa Operations:

    Greet and acknowledge all guests with a smile within 5 seconds of their arrival at the spa lounge and any other guest area per Steiner Standards.Communicate effectively with all service providers, guests, managers and fellow employees.Pro-actively and creatively solve problems as they are identified while the guest is still in the spa.


    Benefits and Perks  A competitive benefits package is offered, inquire within for details to:
    Signing Bonus is available
    $17 / per hour + commission program
    401k savings plan
    Paid time away from work
    Employee spa service/retail discounts and Friends & Family program

     

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  • Spa Concierge/Spa Front Desk Associate/Guest Services  

    - Kailua-Kona
    Job DescriptionJob Description$1,500 Sign on Bonus OfferedSpa Concierg... Read More
    Job DescriptionJob Description$1,500 Sign on Bonus Offered

    Spa Concierge / Spa Front Desk Associate
    Mandara Spa – Waikoloa, Big Island, Hawaii (Luxury Resort Environment)
    Starting pay $19.75 per hour plus potential to earn weekly and monthly bonuses
     

    Big Island, Hawaii

    Join the internationally recognized Mandara Spa team and help create unforgettable wellness experiences for guests visiting the beautiful Kohala Coast of Hawaii. As the Spa Concierge, you are the first and last impression of the spa experience—welcoming guests, assisting with reservations, and ensuring every visitor receives exceptional service.

    If you enjoy working with people, thrive in a luxury hospitality environment, and want to be part of a world-class spa team, we would love to meet you.

    What You'll Do

    As a Spa Concierge, you will help create a seamless and relaxing experience for every guest.

    Responsibilities include:

    • Greet and welcome spa guests with warmth and professionalism
    • Manage spa reservations and appointments using the spa booking system
    • Answer phones and assist guests with spa services and retail products
    • Provide information about spa treatments, promotions, and amenities
    • Process guest check-ins, payments, and retail purchases
    • Maintain a clean and welcoming front desk and reception area
    • Support therapists and spa team members to ensure smooth daily operations
    • Deliver exceptional guest service aligned with Mandara Spa standards

    What We're Looking For

    • At least 1 year of customer service or hospitality experience
    • Comfortable answering phones and assisting guests in a fast-paced environment
    • Strong communication and listening skills
    • Professional and friendly demeanor
    • Basic computer skills and ability to learn booking systems (Book4Time experience a plus)
    • Retail or spa experience is a plus but not required
    • Reliable, dependable, and team-oriented
    • High school diploma or equivalent
    • Must have authorization to work in the United States

    Why Join Mandara Spa

    • Work in a luxury resort spa environment in Waikoloa, Hawaii
    • Be part of a globally recognized spa brand
    • Gain valuable hospitality and wellness industry experience
    • Opportunities for career growth within Mandara Spa locations worldwide
    • Supportive team environment focused on exceptional guest experiences

    About Mandara Spa

    Mandara Spa began on the spiritual island of Bali, inspired by a deep respect for the healing arts passed down through generations. Today, Mandara Spa operates in luxury destinations around the world, blending Balinese traditions with European techniques to deliver exceptional spa experiences.

    Each Mandara Spa reflects the culture of its destination while maintaining the brand’s commitment to wellness, relaxation, and genuine hospitality.

    Apply today and become part of a team dedicated to delivering unforgettable spa experiences in one of Hawaii’s most beautiful destinations.

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