Production Lead - Print Manufacturing, Los Angeles
O’Neil Digital Solutions is hiring a Production Lead - Print Manufacturing, Los Angeles for our 2nd shift production team. We are a large-scale print manufacturing company serving Fortune 25 healthcare organizations and Fortune 500 financial services companies. Since the 1970s, we have provided stable print manufacturing careers with competitive pay, day-one benefits, and strong opportunities for career growth.
The Production Lead - Print Manufacturing, Los Angeles position is responsible for leading day-to-day production operations, supporting print manufacturing workflow, coordinating staffing and scheduling needs, maintaining quality standards, training employees, and ensuring production deadlines are met. This role is ideal for an experienced print manufacturing professional, production lead, manufacturing lead, shift lead, or print production supervisor who thrives in a fast-paced, deadline-driven environment.
Procurement experience is preferred but not required.
Work Schedule
Shift: 2nd Shift
Hours: 2:30 PM to 11:00 PM, +OT as needed
Days: Monday through Friday
Overtime: Must be able to work overtime as needed
Location
O’Neil Digital Solutions
12655 Beatrice Street
Los Angeles, CA 90066
This is an on-site print manufacturing position in Los Angeles.
Compensation
Pay Range: $25.00 to $28.00 per hour
Benefits
O’Neil Digital Solutions offers a competitive benefits package, including:
PPO health insurance through Aetna for you, your spouse, and qualifying childrenPPO dental insurance through Aetna for you, your spouse, and qualifying childrenKaiser HMO optionMatching 401(k) retirement planVision / eye care benefitsTwo weeks of PTOPaid holiday scheduleLife insurancePet insuranceLegal servicesAdditional company perks and benefitsWhat You’ll Do
As a Production Lead - Print Manufacturing, Los Angeles, you will provide leadership, guidance, and hands-on support to employees within the assigned production shift. You will help ensure print production jobs are completed accurately, safely, efficiently, and on time.
Key responsibilities include:
Lead and oversee day-to-day production operations during the assigned shiftDirect employee activities to ensure clear communication, accurate workflow, and seamless operationsEnsure team members follow all production processes, procedures, priorities, and quality requirementsHelp meet customer deadlines, SLA requirements, quality standards, and productivity goalsUnderstand and monitor the full print production workflowAssess workload and determine when additional resources are neededDistribute work based on employee knowledge, skill level, and production prioritiesRead, understand, and prioritize job tickets by due date and production specificationsConfirm that all job components, materials, and production requirements are available and properly locatedEnsure all required sign-offs, shift reports, and production documentation are completed accuratelyCommunicate effectively with other shift leads during shift changeoversTrain employees on PHI recycling and secure handling proceduresAssist in training helpers, new employees, and existing team members on production operations and machinerySupport machine operators by reviewing job requirements, securing materials, and assisting with efficient setupDevelop and support continuous improvement initiatives within the production departmentPromote employee efficiency, teamwork, accountability, and morale through positive leadershipEnsure safe working conditions and enforce company safety policies and proceduresConduct visual checks of machinery and escalate equipment issues to leadership or maintenanceMaintain a clean, organized, and safe work areaPerform additional duties as assignedQualifications
The ideal candidate for the Production Lead - Print Manufacturing, Los Angeles role will have hands-on print manufacturing experience, strong leadership skills, and the ability to manage production priorities in a fast-paced environment.
Required qualifications:
High school diploma, GED, or professional experience requiredMinimum of 3 years of related print manufacturing experienceBasic matching, printing, production, and assembly skillsAbility to manage multiple tasks and priorities in a deadline-driven manufacturing environmentStrong organizational skills and attention to detailEffective time management skillsAbility to read and interpret safety rules, operating instructions, maintenance instructions, and procedure manualsAbility to read, write, and communicate in EnglishStrong basic mathematical skillsComputer literacy, including the ability to work with file structures, fulfillment tasks, reports, and information lookup toolsAbility to work overtime as neededAbility to perform work with honesty, integrity, accuracy, and accountabilityPreferred qualifications:
Previous supervisory experience, team lead experience, or shift lead experienceProcurement experienceExperience in print production, mail production, fulfillment, bindery, assembly, digital print, commercial print, or high-volume manufacturingExperience supporting quality control, production scheduling, staffing, training, and continuous improvement initiativesCore Skills for Success
Successful candidates should be able to:
Take personal responsibility for productivity, quality, and timeliness of workCommunicate clearly, professionally, politely, and persuasivelyListen effectively and respond in a reasonable, timely mannerCollaborate with co-workers and leadership to achieve common goalsSupport company and department goals, values, and operating standardsUse creativity, information, and problem-solving skills to improve production processesChallenge conventional practices when appropriate and contribute ideas for operational improvementLead by example with a professional demeanor and positive influenceWhy Join O’Neil Digital Solutions?
O’Neil Digital Solutions offers long-term career opportunities in print manufacturing, production operations, fulfillment, and leadership. Our employees support critical communication programs for major healthcare and financial services clients while working in a stable, team-oriented manufacturing environment.
This Production Lead - Print Manufacturing, Los Angeles opportunity is a strong fit for candidates searching for production lead jobs, print manufacturing jobs, manufacturing lead jobs, production supervisor jobs, print production jobs, 2nd shift manufacturing jobs, and operations lead jobs in Los Angeles.
Apply Today
Apply now to join O’Neil Digital Solutions as a Production Lead - Print Manufacturing, Los Angeles and help lead a high-performing production team in a fast-paced print manufacturing environment.
Company DescriptionFounded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.Company DescriptionFounded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country. Read LessSummary
The Maintenance Technician position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site’s business goals and objectives.
Duties and Responsibilities
Perform highly diversified duties to install and maintain production machines and the plant facility’s equipmentProvide emergency/unscheduled repairs of production equipment during production and performs scheduled maintenance repairs of production equipment during machine servicePerform simple machinist duties and responsibilitiesPerform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machinesRead and interpret equipment manuals and work orders to perform required maintenance and serviceDiagnose problems, replace or repair parts, test and make adjustmentsPerform regular preventive maintenance on machines, equipment and plant facilitiesPerform a variety of plumbing maintenance and carpentry functionsUse a variety of hand and power tools, electric meters and material handling equipment in performing dutiesDetect faulty operations, defective material and report those and any unusual situations to proper supervisionComply with safety regulations and maintain clean and orderly work areasPerform other duties as assignedQualifications & Requirements
High School or GED equivalent preferredA minimum of five (5) years of manufacturing experienceStrong pneumatic, mechanical and industrial skills, with basic understanding of PLC’sExperience with electronic systems troubleshooting requiredAble to troubleshoot and repair fire suppression systemsExperience with Bindery and Finishing Equipment is a plusAble to lift 40 pounds without restrictionMust be able to read and interpret documents such as safety rules, operating/maintenance instructions and procedure manualsPerform all work and activities with honesty and integrityTake personal responsibility for productivity, quality and timeliness of workEffectively communicate (and listen) clearly, professionally, politely and persuasively in all situations; respond well and in a reasonable, timely mannerChallenge conventional practices and use creativity and information to lead, innovate, problem solve, and implement ideas to contribute to the growth of the organizationSupport and meet company/department goals and core valuesCollaborate with co-workers to achieve common goalsCompany DescriptionFounded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.Company DescriptionFounded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country. Read LessClient Services Manager
Plano, TX (Hybrid – 4 Days Onsite Weekly)
Full-Time
Salary: $90,000 – $100,000 + 15% Bonus Opportunity
About O’Neil Digital Solutions
Founded in 1973, O’Neil Digital Solutions (ODS) is a leading technology and business process solutions provider specializing in complex communications, document management, print and mail operations, and digital transformation services. We support enterprise clients across Financial Services, Healthcare, Transportation, and Digital Media through innovative technology, operational excellence, and white-glove client service.
ODS provides end-to-end solutions including electronic document delivery, automated composition, high-speed digital printing, fulfillment services, warehousing, systems integration, and infrastructure management. With headquarters in Los Angeles and operations throughout Texas and North Carolina, ODS delivers scalable solutions to organizations nationwide.
Position Summary
O’Neil Digital Solutions is seeking a Client Services Manager to support our growing Financial Services vertical. This is a highly visible, client-facing leadership role responsible for managing strategic client relationships, overseeing daily operational execution, and supporting a small team within a fast-paced production and project environment.
This role is ideal for a hands-on working manager who can successfully balance direct client interaction, project management responsibilities, and team oversight. The Client Services Manager will help launch and stabilize new client projects and large-scale initiatives before transitioning accounts to Senior Client Advisors for long-term management.
The ideal candidate brings strong relationship management skills, external client-facing project management experience, operational coordination expertise, and the ability to thrive in deadline-driven environments.
What You’ll Do
Serve as a primary point of contact for enterprise clients within the financial services sectorBuild and maintain strong client relationships through proactive communication and operational supportManage and oversee day-to-day production workflows, project execution, and service delivery activitiesLead and support a small team of approximately 3–5 team membersPartner cross-functionally with Operations, IT, Production, Engineering, and Client Services teams to ensure successful project executionMonitor service levels, SLAs, KPIs, production quality, and operational timelinesHelp onboard, launch, and stabilize large projects and new client implementations before transitioning to senior leadershipTrack project tasks, timelines, escalations, and deliverables using Jira, MS Planner, MS Project, and related toolsResearch and resolve operational or production-related issues while maintaining a high level of client satisfactionMaintain reporting, project documentation, SOPs, and client communication recordsParticipate in continuous improvement initiatives focused on operational efficiency and customer experienceWhat We’re Looking For
Required Qualifications
3–5 years of experience in client services, account management, project management, or operational leadership rolesPrevious experience managing or mentoring small teams (3–5 employees)Strong client-facing experience with the ability to build trusted relationshipsExperience managing external client projects, not solely internal operational projectsStrong communication, organization, and problem-solving skillsAbility to manage multiple priorities in a fast-paced environmentExperience working in cross-functional operational or production environmentsPreferred Qualifications
Financial services industry experience strongly preferredPrior experience in print, mail, production, document management, or communications operations is a plusExperience with Salesforce, Jira, MS Planner, and MS Project preferredKnowledge of SLA/KPI tracking and operational reportingBachelor’s degree preferred, but equivalent experience will be consideredIdeal Candidate Profile
The ideal candidate is a relationship-driven working manager who is comfortable rolling up their sleeves while also leading others. They are highly organized, operationally minded, and thrive in environments where client communication, execution, and accountability are critical.
Successful candidates will have experience:
Managing enterprise or high-touch client relationshipsLeading client-facing projects from kickoff through stabilizationCoordinating across operations, production, and technical teamsNavigating fast-paced, deadline-driven environmentsDelivering exceptional service while balancing competing prioritiesThis role is best suited for someone who enjoys both strategic client interaction and hands-on operational execution.
Compensation & Benefits
Salary Range: $90,000 – $100,000 annually + 15% bonus opportunityHybrid work schedule (4 days onsite in Plano)Comprehensive benefits packageCareer growth opportunities within a growing organizationCollaborative and team-oriented environmentWhy Join ODS?
At ODS, you’ll have the opportunity to work alongside experienced leaders supporting enterprise-level clients in highly visible environments. We value collaboration, innovation, accountability, and strong client partnerships. This role offers significant exposure, career development potential, and the ability to make a direct impact on client success and operational excellence.
Equal Opportunity Employer
O’Neil Digital Solutions is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Company DescriptionFounded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.Company DescriptionFounded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country. Read Less