Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm. We are searching for experienced Field Service Technicians to support Fort Meade. Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following: - Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Educate end-users on basic troubleshooting techniques and best practices for using technology. This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices. Requirements: Current CompTIA Security+ or equivalent DOD baseline certification Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Must be able lift 50 lbs. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm. We are searching for experienced Field Service Technicians to support Fort Detrick. Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following: - Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Educate end-users on basic troubleshooting techniques and best practices for using technology. This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices. Requirements: Current CompTIA Security+ or equivalent DOD baseline certification Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm. We are searching for experienced Field Service Technicians to support Peterson Space Force Base. Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following: - Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Educate end-users on basic troubleshooting techniques and best practices for using technology. This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices. Requirements: Current CompTIA Security+ or equivalent DOD baseline certification Minimum of 2 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm. We are searching for experienced Field Service Technicians to support Ka'ena Point Space Force Station. Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following: - Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Educate end-users on basic troubleshooting techniques and best practices for using technology. This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices. Requirements: Current CompTIA Security+ or equivalent DOD baseline certification Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Must be able lift 50 lbs. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm. We are searching for experienced Field Service Technicians to support Naval Support Facility Dalhgren. Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following: - Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Educate end-users on basic troubleshooting techniques and best practices for using technology. This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices. Requirements: Current CompTIA Security+ or equivalent DOD baseline certification Minimum of 2 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Must be able lift 50 lbs. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm. We are searching for experienced Field Service Technicians to support Peterson Space Force Base. Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following: - Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Educate end-users on basic troubleshooting techniques and best practices for using technology. This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices. Requirements: Current CompTIA Security+ or equivalent DOD baseline certification Minimum of 2 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm. We are searching for experienced Field Service Technicians to support Offut Air Force Base. Our current contract ends September 27, 2024 however there is the potential for employment at Offutt to continue beyond this date, as well the potential opportunity to provide similar services at nearby Air Force installations. Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following: - Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Educate end-users on basic troubleshooting techniques and best practices for using technology. This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices. Requirements: Current CompTIA Security+ or equivalent DOD baseline certification Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other devices Security Clearance is required; interim level is acceptable. IT education preferred. Experience with ServiceNow is a plus. Must be able lift 50 lbs. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Job Title: Field Technician
Location: Offutt Air Force Base
Company: Oneida Technical Solutions, LLC (OTS)
Employment Type: Full-time Company Overview: Oneida Technical Solutions, LLC (OTS) is a leader in providing IT support and related services in highly secure, complex, and regulated environments. Our clients span across the U.S. Department of Defense (DoD), law enforcement, healthcare, retail, and the casino gaming industry. OTS is a subsidiary of Oneida Innovations Group and the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm. Job Overview: We are seeking experienced Field Technicians to join our team at Offutt Air Force Base. In this role, you will provide comprehensive end-user support and manage the installation, programming, maintenance, and repair of various telecommunications systems, equipment, cabling, and other related systems. Additionally, you will assist with asset management for on-site devices. Key Responsibilities: Provide technical support and troubleshooting for end-users. Install, program, maintain, and repair telecommunications systems, cabling, and associated equipment. Ensure the security and functionality of various telecom systems. Assist with the asset management of on-site devices. Requirements: CompTIA Security+ or equivalent DoD baseline certification. 6-10 years of experience supporting Windows desktops, laptops, PCs, and other devices. Security Clearance required (interim level at a minimum). IT education preferred. Must be able to lift 50 lbs. Equal Opportunity Employer: Oneida Technical Solutions, LLC is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law.
Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher education, law enforcement, retail, casino gaming and more. Our innovative cyber capabilities and programs have made us trusted partners for IT modernization projects, implementing upgrades and accelerating the delivery of new solutions for the DoD and commercial industries with consumer-driven technology. We have recently been awarded a contract supporting the United States Army (USA), 7th Signal Command. We are currently seeking a Desktop Engineer II (Mid-level Desktop Engineer) with a minimum of 1years' experience working in the areas described below. Successful candidates must have SECRET security clearance and have experience using a ticketing system (Remedy/ServiceNow). Our customer prefers candidates who demonstrate excellent verbal and written communication skills and the ability to manage Microsoft Active Directory to include implementation of GPOs to support the implementation of STIG settings on file and print services, DNS, Domain Controllers and application servers, and experience/awareness of SCCM methodologies. (See "Competencies" for more detailed listing) Key requirements: Must have excellent communication skills (oral and writing). May interact with the government customer and senior government leadership leaders at the highest levels, prefer those who have experience and skills in this area. Experience with Windows migrations and active directory upgrade, desired Experience managing Microsoft Active Directory to include implementation of GPOs to support the implementation of STIG settings on file and print services, DNS, Domain Controllers and application servers, desired Experience managing Windows systems, including Windows Server 2003, Windows Server 2008, Window Server 2012, to include 2012 STIG deployment, desired Experience building, configuring, and managing Microsoft Windows servers in multi-tenant enterprise environments, desired Experience working with Enterprise Backup software, desired Experience maintaining harden Windows operating systems to STIG compliance, desired Experience managing Active Directory architecture and replication in a multi domain environment, desired Experience accomplishing Active Directory design, desired Experience working with large scale datacenter design and operations, desired Experience working with virtual infrastructure (i.e. VMWare) required, desired Experience utilizing VB/Powershell to automate common functions, desired Experience migrating large infrastructures from physical to virtual environments, desired Experience/awareness of SCCM methodologies, desired Experience working with LAN/WAN and wireless interfaces, desired ITIL v3 Foundations Certification, desired Experience working with web servers, databases, networks, cabling, new installations and migrations, and security scanning tools is required, desired Experience deploying and supporting Microsoft Windows Server 2016 and 2016 STIG, desired Experience writing shell scripts and utility programs for Windows system maintenance is also a plus, desired Position Type/Expected Hours of Work This is a full-time position. Typical days and hours of work are Monday through Friday, between the core hours of 6:00 a.m. to 6:00 p.m. Education A Bachelor of Science (BS) degree is preferred. Must have IAT II, T3 and Security + certificates are mandatory for anyone to come on to the program Security Clearance Must possess a fully adjudicated SECRET security clearance or higher. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm. Job Title: Systems Administrator II Location: Offutt Air Force Base, Nebraska Security Clearance: Secret Clearance (Active or Eligible) Position Overview: We are seeking a Systems Administrator II to join our team at Offutt Air Force Base. The candidate will be responsible for maintaining and supporting complex IT systems, ensuring their security, availability, and performance in line with mission requirements. Key Responsibilities: Administer, monitor, and maintain computer systems and networks, ensuring high availability and optimal performance. Perform daily system management tasks, including system backups, restores, patch management, and user administration. Implement and enforce cybersecurity policies to maintain the integrity and security of the system. Troubleshoot and resolve system hardware, software, and networking issues. Monitor system performance and perform tuning for optimal system operations. Assist in the planning and implementation of system upgrades and patches. Maintain documentation of system configurations, changes, and processes. Collaborate with team members and support personnel to identify and resolve complex issues. Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field (equivalent experience may be substituted). 2-6 years of experience in systems administration or a similar role. Proficiency with Windows and Linux operating systems. Familiarity with virtualization technologies such as VMware or Hyper-V. Experience with network infrastructure and configuration (TCP/IP, DNS, DHCP). Knowledge of DoD security practices and compliance (e.g., DISA STIGs, RMF). Strong problem-solving and communication skills. Active Secret Clearance (interim acceptable) Certifications such as CompTIA Security+ or other IAT-Level II Certification or higher. Must be able to lift 50 lbs. Preferred Qualifications: Experience working in a DoD or aerospace environment. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
