Join our team as a Telecommunications & Technology Infrastructure Field Technician! We’re looking for a hands-on professional who enjoys working with structured cabling, phone systems, and network technologies while also supporting customers remotely. In this role, you’ll install, maintain, and troubleshoot voice and data systems, including SIP equipment and low-voltage infrastructure. This full-time position offers variety, with both local and out-of-state travel (company vehicle provided), flexible hours, and opportunities for overtime. If you have 2+ years of cabling experience, strong technical skills, and a customer-focused mindset, we’d love to hear from you!
Duties/Responsibilities
Install voice, data, CATV, and paging cablingInstall phone systems, telephones, SIP telephone lines, cell booster equipment, networking equipment, POS registers, PCs, TVs, and peripheralsPre-build, configure, and test phone systems and SIP equipment prior to installationProvide on-site and remote maintenance support for all installed products and cablingProvide on-site assistance to customer's networking team for various troubles and equipment upgradesEvaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessaryInstall cable pathway systems, fire-stop systems, and various cables including twisted pair, fiber optic, coax, and other low voltage cables (cable trays, cable racks, J-hooks or D-rings)Install, terminate, test, label and document structured cabling system and all types of fiber optic horizontal & backbone cablesDress and route cable into telecommunications closets, modular furniture and other work area outletsBuild out telecommunications and equipment roomsFunction in a hybrid role providing both field and remote support for all servicesTravel locally and out-of-state (currently servicing Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia, and Florida)Perform other related duties as assignedRequirements:Required Skills/Abilities
Strong analytical and problem-solving skillsAbility to master new skills quickly and efficientlyAbility to perform comfortably in a fast-paced, deadline-oriented work environmentStrong communications skills (email, phone, in-person)Voice and data cabling experienceTelecom and paging installation and troubleshooting experienceCustomer service experienceVoIP or networking experienceAbility to read and interpret blueprints and know basic industry codes for network cablingAbility to use hand tools, power tools, and other diagnostic equipmentDetail-oriented and organizedAbility to follow complex directionsEducation and Experience
Associate degree or certification in a technology services/technical discipline, or equivalent work experienceMinimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Cat3, Cat5, Cat5e, Cat6, Cat6A, and Fiber Optic structured cable distribution systemsExperience installing, terminating & testing low voltage cables & fiber optical cables to include twisted pair cable, coax, single mode & multi-mode fiber optical cablesManufacturer specific experience and/or certifications preferred (BICSI, Panduit, Commscope, Hubbell, Corning, Leviton, AV, etc.)Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems#ZR
#LI-1CLOUD
Company DescriptionOne Powerful Communications PlatformJob Summary:
The Customer Care Implementation Specialist (I) is an entry-to-mid-level role serving as the frontline point of contact for OneCloud's small business clients. This position blends client onboarding and implementation with ongoing account support, proactive outreach, and basic sales activities. The ideal candidate is organized, self-motivated, and passionate about delivering exceptional customer experiences in a fast-paced UCaaS and telecom environment.
Duties/Responsibilities:
Onboarding & Implementation
Coordinate all phases of client implementation — planning, scheduling, resource allocation, and equipment delivery.Deliver customized product training to ensure effective client adoption and smooth onboarding experience.Monitor project milestones, provide status updates, and maintain accurate project documentation.Customer Care & Support
Serve as the first point of contact for inbound client calls; resolve inquiries or route to the appropriate team.Answer general billing questions and guide clients through online billing portals.Document all interactions in the CRM and meet performance metrics for satisfaction and first-call resolution.Account Management & Sales Support
Manage an assigned portfolio of small business accounts with proactive outreach and day-to-day support.Monitor account health indicators and flag churn risks to leadership.Identify upsell and cross-sell opportunities; prepare accurate quotes and process approved sales orders.Requirements:Qualifications
Excellent verbal, written, and interpersonal communication skills.Strong organizational skills with the ability to manage multiple priorities and deadlines.Proficient in Microsoft Office Suite (Word, Excel, Outlook, SharePoint) and CRM platforms (Salesforce, HubSpot, or equivalent).Experience in customer service, account management, or a client-facing telecom, SaaS, or call center role.Basic understanding of UCaaS and general telecom terminology a plus.Fluent in English, written and spoken.Education
Bachelor's degree in a related field; or two (2) years of progressive experience in lieu of each year of education.Physical Requirements
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.Willing and able to travel to client locations; must be 21+ with a valid driver's license and good driving record.#ZR
Company DescriptionOne Powerful Communications PlatformJOB SUMMARY
OneCloud Corporation Internal Systems & CRM Support Specialist to own the administration and support of our internal IT infrastructure and CRM platform. In this role you will be the go-to expert for both day-to-day systems support and CRM operations ensuring our team stays productive, our data stays clean, and our business systems continue to scale with the company.\
RESPONSIBILITIES
Serve as the primary point of contact for internal IT helpdesk escalations: hardware, software, network, and account issuesAdminister and maintain internal systems including Active Directory/Google Workspace, VPN, MDM, and SaaS platform accountsOwn the administration of the company CRM platform — managing users, roles, permissions, pipelines, custom fields, and data integrityDesign, build, and maintain CRM workflows, automations, and integrations with internal tools and third-party systemsDevelop and manage CRM reports and dashboards that give leadership and revenue teams actionable visibilityLead CRM data hygiene efforts: deduplication, standardization, imports, and audit processesEvaluate, implement, and support new internal tools and systems as the business evolvesProvide training and documentation to internal users on systems and CRM best practicesCollaborate with leadership and department heads to translate business requirements into system solutionsManage vendor relationships and renewals for internal software and IT servicesSupport onboarding and offboarding of employee accounts, devices, and system accessOher duties as assigned by leadershipRequirements:QUALIFICATIONS
Excellent verbal and written communication skills.Strong interpersonal and customer relationship management skills.Exceptional organizational skills and attention to detail.Strong analytical and problem-solving capabilities.Demonstrated supervisory and leadership ability.Proficient in Microsoft Office Suite and service management platforms such as ConnectWise or Salesforce.Must be willing and able to work extended hours, both in-state and out-of-state, as operational needs require.Must be able to lift up to 25 pounds on an occasional basis.Must be willing to submit to a background check in accordance with applicable local laws and regulations. Must be 21 years of age or older and possess a valid driver’s license with a clean driving record.EDUCATION & EXPERIENCE
Minimum of three (3) years of prior management experience required.Broad experience in telephony, VoIP, paging, networking, and related technology fields strongly preferred.#LI-1CLOUD
#ZR
Read LessJob Summary
OneCloud Corporation is a Charlotte-based telecommunications and technology company committed to delivering innovative connectivity and cloud-based solutions to businesses across the region and beyond. The Marketing Manager is a hands-on, results-oriented role for a creative and strategic marketer who leads brand strategy across OneCloud's portfolio of brands while managing a marketing team. This position owns creative output and website execution — including our sites on WordPress and Webflow — while collaborating with leadership to align brand messaging with OneCloud's growth objectives.
Responsibilities
Partner with the executive and management team to define marketing priorities, set annual goals, and align brand messaging with OneCloud's mission and valuesDevelop and execute brand strategy across multiple brands in the OneCloud portfolio, keeping positioning, voice, and visual identity consistent across each oneLead and manage a marketing team — setting priorities, giving feedback, and supporting day-to-day executionOwn the build-out, maintenance, and ongoing optimization of marketing websites on WordPress and WebflowDesign and oversee marketing materials including social graphics, email templates, web assets, presentations, and print collateralMaintain brand consistency across all marketing materials, campaigns, and touchpoints, reviewing work closely before launch to catch errors and inconsistencies others missAnalyze campaign performance across brands and adjust strategy based on data insightsManage content calendars and coordinate campaign timelinesCollaborate with sales, product, and leadership teams to align marketing efforts with business goalsStay current on design trends, digital marketing best practices, and industry developmentsManage relationships with outside agencies, freelancers, or vendors as neededOther duties as assigned by leadershipRequirements:Required Skills and Qualifications
Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent professional experience3–5+ years of marketing experience, including experience leading or managing a team, with a strong graphic design portfolioHands-on experience building and managing websites in both WordPress and WebflowProficiency in design tools (Adobe Creative Suite, Figma, Canva, or similar)Demonstrated experience developing and executing brand strategy across multiple brands at onceStrong understanding of branding, digital marketing channels, and campaign analyticsSharp attention to detail — you catch the typo, the misaligned button, the off-brand color before anyone else doesExcellent written and verbal communication skillsAbility to manage multiple projects and deadlines independentlyAbility to perform comfortably in a fast-paced, deadline-oriented work environmentPreferred Qualifications
Experience in the telecommunications, SaaS, or technology industryExperience with SEO/SEM best practicesFamiliarity with email marketing platforms and marketing analytics toolsB2B marketing experience with knowledge of the SMB buyer journeyExperience mentoring junior team members or managing freelance contributorsPhysical Requirements
Prolonged periods of sitting at a desk and working on a computerAbility to lift up to 15 pounds occasionallyMust be willing to commute and work in the Charlotte AreaMust be 21 years of age with a valid driver's license and clean driving record Read LessJob Summary:
Ready to build something? As an Account Executive at OneCloud Corporation, you will own your market pursuing new business, nurturing client relationships, and delivering compelling, consultative pitches across the Greensboro--Winston-Salem--High Point Area (Remote) . You will bring a strong command of our products and services, a sharp eye on industry trends, and the drive to connect clients with solutions that genuinely move their business forward. Expect a mix of office collaboration and client-facing travel, all within a team culture that values excellence, accountability, and each other.
Duties/Responsibilities:
Client Relationship Management: Develop and maintain strong relationships with potential and existing clients and partners, serving as the primary company liaison to facilitate communication regarding sales opportunities, service delivery, installation timelines, and billing inquiries. Ensure customer satisfaction through proactive relationship management, swift issue resolution, and strategic introduction of new products, services, and enhancements that address evolving client needs.Lead Generation & Network Expansion: Build and maintain a robust network of sources from which to consistently identify new sales leads and expand OneCloud's market presence.Consultative Solution Selling: Identify and understand customer product or service needs, then suggest and position tailored solutions to meet those needs. Demonstrate the functions and utility of products and services to customers, highlighting the features and benefits most relevant to each prospect.Sales Administration & Documentation: Prepare and deliver professional quotes, down payment terms, bid specifications, and proposals in adherence to company pricing guidelines and approval protocols. Maintain meticulous documentation of all sales activities—including opportunities, calls, orders, lost business, and customer or vendor relationship issues—in Salesforce, ConnectWise, or other designated CRM and business software.Business Growth & Profitability: Achieve or exceed sales targets while managing expenses effectively to maximize organizational profitability and drive sustainable growth.Collaborative Teamwork: Support colleagues in achieving their objectives, contribute constructive suggestions for process improvements, and foster a positive team culture that aligns with broader company initiatives.Personal Accountability: Take ownership of your business territory and client relationships, completing all administrative requirements with timeliness and precision. Represent yourself and the company with the highest degree of professionalism and integrity.Required Skills/Abilities:
Excellent interpersonal and customer service skills with demonstrated ability to build trust-based client relationshipsProven sales and negotiation skills with a track record of meeting or exceeding targetsSuperior written and verbal communication skills with ability to articulate complex technical concepts clearlyThorough understanding of technical products and services to be soldStrong analytical thinking and creative problem-solving abilitiesExcellent organizational skills and attention to detailResilience and adaptability in fast-paced, high-pressure environments with the ability to multitask and maintain a sense of urgencyProficiency with Microsoft Office Suite and CRM platformsValid driver's license with clean driving recordWillingness to undergo background and reference checksEducation and Experience:
Bachelor's degree in Marketing, Entrepreneurship, Business, or related field (or equivalent professional experience)Minimum two years of relevant sales experience, preferably in telecom, technology, managed services, SaaS, UCaaS, VoIP, or related fieldTwo or more years of experience supporting and participating in team sales initiatives, including assembling and presenting pertinent information for assigned accountsPhysical Requirements:
Ability to work comfortably in an office environment with prolonged periods of sitting and computer useCapacity to lift up to 15 pounds occasionallyBased out of the Greensboro, NC or Charlotte, NC with willingness to travel regularly for client meetings and industry eventsBenefits:
Comprehensive benefits package including health, dental, vision, and retirement plansCompetitive compensation structure with performance incentivesCollaborative and innovative work cultureGenerous paid time off program including vacation, holidays, and personal daysProfessional development opportunities#LI-1CLOUD
#ZR
Company DescriptionOne Powerful Communications PlatformJoin our OneCloud team as a Business Development Manager and play a key role in driving growth and building meaningful client partnerships. In this dynamic position, you’ll combine technical expertise with a consultative approach to deliver tailored solutions that solve real business challenges and generate revenue. You’ll engage directly with clients through meetings, presentations, and product demonstrations bringing our offerings to life while staying ahead of industry trends and innovations. While primarily office-based, this role offers exciting opportunities to connect face-to-face and make a real impact. If you’re passionate about growth, thrive in a collaborative environment, and are committed to excellence, we’d love to have you help shape the future of our business.
Duties/Responsibilities:
Strategic Relationship Development: Build and nurture meaningful relationships with both prospective and existing clients, serving as the primary company liaison to facilitate seamless communication regarding sales opportunities, service delivery, implementation timelines, and billing inquiries.Customer Experience Management: Drive client satisfaction through proactive relationship management, swift issue resolution, and strategic introduction of new solutions that address evolving business needs.Lead Generation & Network Expansion: Develop and maintain a robust network of industry contacts and referral sources to consistently identify new sales opportunities and expand OneCloud's market presence.Consultative Solution Selling: Conduct thorough needs assessments to understand client business challenges, then architect and propose tailored technology solutions that deliver measurable value. Perform effective product demonstrations highlighting features and benefits most relevant to each prospect.Business Development Administration: Create professional quotes, contracts, and proposals with adherence to company pricing guidelines and approval protocols. Maintain meticulous documentation of all sales activities and customer interactions in CRM systems.Business Growth & Profitability: Achieve or exceed sales targets while managing expenses effectively to maximize organizational profitability and drive sustainable growth.Collaborative Teamwork: Support colleagues in achieving their objectives, contribute constructively to process improvements, and champion a positive team culture that aligns with broader company initiatives.Personal Accountability: Take ownership of your business territory and client relationships, completing all administrative requirements with timeliness and precision.Requirements:Required Skills/Abilities:
Exceptional interpersonal skills with demonstrated ability to build trust-based client relationshipsProven sales achievement record with strong negotiation and closing capabilitiesSuperior written and verbal communication skills with ability to articulate complex technical concepts clearlyComprehensive understanding of cloud-based technologies and servicesStrong analytical thinking and creative problem-solving abilitiesExcellent time management and organizational skills with attention to detailResilience and adaptability in fast-paced, sometimes high-pressure environmentsProficiency with Microsoft Office Suite and CRM platformsValid driver's license with clean driving recordWillingness to undergo background and reference checksEducation and Experience:
Bachelor's degree in Marketing, Entrepreneurship, Business, or related field (or equivalent professional experience)Minimum three years of relevant sales experience, preferably in telecom, cloud technology, managed services, VoIP, or related technical fieldsDemonstrated success in new business acquisition and account managementExperience with consultative selling approaches and complex sales cyclesPhysical Requirements
Ability to work comfortably in an office environment with prolonged periods of sitting and computer useCapacity to lift up to 15 pounds occasionallyWillingness to travel regularly for client meetings and industry eventsBenefits:
Comprehensive benefits package including health, dental, vision, and retirement plansCompetitive compensation structure with performance incentivesCollaborative and innovative work cultureGenerous paid time off program including vacation, holidays, and personal daysProfessional development opportunities#LI-1CLOUD
#ZR
Company DescriptionOne Powerful Communications PlatformJob Summary:
The Customer Care Implementation Specialist (I) is an entry-to-mid-level role serving as the frontline point of contact for OneCloud's small business clients. This position blends client onboarding and implementation with ongoing account support, proactive outreach, and basic sales activities. The ideal candidate is organized, self-motivated, and passionate about delivering exceptional customer experiences in a fast-paced UCaaS and telecom environment.
Duties/Responsibilities:
Onboarding & Implementation
Coordinate all phases of client implementation — planning, scheduling, resource allocation, and equipment delivery.Deliver customized product training to ensure effective client adoption and smooth onboarding experience.Monitor project milestones, provide status updates, and maintain accurate project documentation.Customer Care & Support
Serve as the first point of contact for inbound client calls; resolve inquiries or route to the appropriate team.Answer general billing questions and guide clients through online billing portals.Document all interactions in the CRM and meet performance metrics for satisfaction and first-call resolution.Account Management & Sales Support
Manage an assigned portfolio of small business accounts with proactive outreach and day-to-day support.Monitor account health indicators and flag churn risks to leadership.Identify upsell and cross-sell opportunities; prepare accurate quotes and process approved sales orders.Requirements:Qualifications
Excellent verbal, written, and interpersonal communication skills.Strong organizational skills with the ability to manage multiple priorities and deadlines.Proficient in Microsoft Office Suite (Word, Excel, Outlook, SharePoint) and CRM platforms (Salesforce, HubSpot, or equivalent).Experience in customer service, account management, or a client-facing telecom, SaaS, or call center role.Basic understanding of UCaaS and general telecom terminology a plus.Fluent in English, written and spoken.Education
Bachelor's degree in a related field; or two (2) years of progressive experience in lieu of each year of education.Physical Requirements
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.Willing and able to travel to client locations; must be 21+ with a valid driver's license and good driving record.#ZR
Read LessJob Summary:
Ready to build something? As an Account Executive at OneCloud Corporation, you will own your market pursuing new business, nurturing client relationships, and delivering compelling, consultative pitches across the Greensboro--Winston-Salem--High Point Area (Remote) . You will bring a strong command of our products and services, a sharp eye on industry trends, and the drive to connect clients with solutions that genuinely move their business forward. Expect a mix of office collaboration and client-facing travel, all within a team culture that values excellence, accountability, and each other.
Duties/Responsibilities:
Client Relationship Management: Develop and maintain strong relationships with potential and existing clients and partners, serving as the primary company liaison to facilitate communication regarding sales opportunities, service delivery, installation timelines, and billing inquiries. Ensure customer satisfaction through proactive relationship management, swift issue resolution, and strategic introduction of new products, services, and enhancements that address evolving client needs.Lead Generation & Network Expansion: Build and maintain a robust network of sources from which to consistently identify new sales leads and expand OneCloud's market presence.Consultative Solution Selling: Identify and understand customer product or service needs, then suggest and position tailored solutions to meet those needs. Demonstrate the functions and utility of products and services to customers, highlighting the features and benefits most relevant to each prospect.Sales Administration & Documentation: Prepare and deliver professional quotes, down payment terms, bid specifications, and proposals in adherence to company pricing guidelines and approval protocols. Maintain meticulous documentation of all sales activities—including opportunities, calls, orders, lost business, and customer or vendor relationship issues—in Salesforce, ConnectWise, or other designated CRM and business software.Business Growth & Profitability: Achieve or exceed sales targets while managing expenses effectively to maximize organizational profitability and drive sustainable growth.Collaborative Teamwork: Support colleagues in achieving their objectives, contribute constructive suggestions for process improvements, and foster a positive team culture that aligns with broader company initiatives.Personal Accountability: Take ownership of your business territory and client relationships, completing all administrative requirements with timeliness and precision. Represent yourself and the company with the highest degree of professionalism and integrity.Required Skills/Abilities:
Excellent interpersonal and customer service skills with demonstrated ability to build trust-based client relationshipsProven sales and negotiation skills with a track record of meeting or exceeding targetsSuperior written and verbal communication skills with ability to articulate complex technical concepts clearlyThorough understanding of technical products and services to be soldStrong analytical thinking and creative problem-solving abilitiesExcellent organizational skills and attention to detailResilience and adaptability in fast-paced, high-pressure environments with the ability to multitask and maintain a sense of urgencyProficiency with Microsoft Office Suite and CRM platformsValid driver's license with clean driving recordWillingness to undergo background and reference checksEducation and Experience:
Bachelor's degree in Marketing, Entrepreneurship, Business, or related field (or equivalent professional experience)Minimum two years of relevant sales experience, preferably in telecom, technology, managed services, SaaS, UCaaS, VoIP, or related fieldTwo or more years of experience supporting and participating in team sales initiatives, including assembling and presenting pertinent information for assigned accountsPhysical Requirements:
Ability to work comfortably in an office environment with prolonged periods of sitting and computer useCapacity to lift up to 15 pounds occasionallyBased out of the Greensboro, NC or Charlotte, NC with willingness to travel regularly for client meetings and industry eventsBenefits:
Comprehensive benefits package including health, dental, vision, and retirement plansCompetitive compensation structure with performance incentivesCollaborative and innovative work cultureGenerous paid time off program including vacation, holidays, and personal daysProfessional development opportunities#LI-1CLOUD
#ZR
Read LessJoin our team as a Telecommunications & Technology Infrastructure Field Technician! We’re looking for a hands-on professional who enjoys working with structured cabling, phone systems, and network technologies while also supporting customers remotely. In this role, you’ll install, maintain, and troubleshoot voice and data systems, including SIP equipment and low-voltage infrastructure. This full-time position offers variety, with both local and out-of-state travel (company vehicle provided), flexible hours, and opportunities for overtime. If you have 2+ years of cabling experience, strong technical skills, and a customer-focused mindset, we’d love to hear from you!
Duties/Responsibilities
Install voice, data, CATV, and paging cablingInstall phone systems, telephones, SIP telephone lines, cell booster equipment, networking equipment, POS registers, PCs, TVs, and peripheralsPre-build, configure, and test phone systems and SIP equipment prior to installationProvide on-site and remote maintenance support for all installed products and cablingProvide on-site assistance to customer's networking team for various troubles and equipment upgradesEvaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessaryInstall cable pathway systems, fire-stop systems, and various cables including twisted pair, fiber optic, coax, and other low voltage cables (cable trays, cable racks, J-hooks or D-rings)Install, terminate, test, label and document structured cabling system and all types of fiber optic horizontal & backbone cablesDress and route cable into telecommunications closets, modular furniture and other work area outletsBuild out telecommunications and equipment roomsFunction in a hybrid role providing both field and remote support for all servicesTravel locally and out-of-state (currently servicing Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia, and Florida)Perform other related duties as assignedRequirements:Required Skills/Abilities
Strong analytical and problem-solving skillsAbility to master new skills quickly and efficientlyAbility to perform comfortably in a fast-paced, deadline-oriented work environmentStrong communications skills (email, phone, in-person)Voice and data cabling experienceTelecom and paging installation and troubleshooting experienceCustomer service experienceVoIP or networking experienceAbility to read and interpret blueprints and know basic industry codes for network cablingAbility to use hand tools, power tools, and other diagnostic equipmentDetail-oriented and organizedAbility to follow complex directionsEducation and Experience
Associate degree or certification in a technology services/technical discipline, or equivalent work experienceMinimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Cat3, Cat5, Cat5e, Cat6, Cat6A, and Fiber Optic structured cable distribution systemsExperience installing, terminating & testing low voltage cables & fiber optical cables to include twisted pair cable, coax, single mode & multi-mode fiber optical cablesManufacturer specific experience and/or certifications preferred (BICSI, Panduit, Commscope, Hubbell, Corning, Leviton, AV, etc.)Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems#ZR
#LI-1CLOUD
Read LessJoin our OneCloud team as a Business Development Manager and play a key role in driving growth and building meaningful client partnerships. In this dynamic position, you’ll combine technical expertise with a consultative approach to deliver tailored solutions that solve real business challenges and generate revenue. You’ll engage directly with clients through meetings, presentations, and product demonstrations bringing our offerings to life while staying ahead of industry trends and innovations. While primarily office-based, this role offers exciting opportunities to connect face-to-face and make a real impact. If you’re passionate about growth, thrive in a collaborative environment, and are committed to excellence, we’d love to have you help shape the future of our business.
Duties/Responsibilities:
Strategic Relationship Development: Build and nurture meaningful relationships with both prospective and existing clients, serving as the primary company liaison to facilitate seamless communication regarding sales opportunities, service delivery, implementation timelines, and billing inquiries.Customer Experience Management: Drive client satisfaction through proactive relationship management, swift issue resolution, and strategic introduction of new solutions that address evolving business needs.Lead Generation & Network Expansion: Develop and maintain a robust network of industry contacts and referral sources to consistently identify new sales opportunities and expand OneCloud's market presence.Consultative Solution Selling: Conduct thorough needs assessments to understand client business challenges, then architect and propose tailored technology solutions that deliver measurable value. Perform effective product demonstrations highlighting features and benefits most relevant to each prospect.Business Development Administration: Create professional quotes, contracts, and proposals with adherence to company pricing guidelines and approval protocols. Maintain meticulous documentation of all sales activities and customer interactions in CRM systems.Business Growth & Profitability: Achieve or exceed sales targets while managing expenses effectively to maximize organizational profitability and drive sustainable growth.Collaborative Teamwork: Support colleagues in achieving their objectives, contribute constructively to process improvements, and champion a positive team culture that aligns with broader company initiatives.Personal Accountability: Take ownership of your business territory and client relationships, completing all administrative requirements with timeliness and precision.Requirements:Required Skills/Abilities:
Exceptional interpersonal skills with demonstrated ability to build trust-based client relationshipsProven sales achievement record with strong negotiation and closing capabilitiesSuperior written and verbal communication skills with ability to articulate complex technical concepts clearlyComprehensive understanding of cloud-based technologies and servicesStrong analytical thinking and creative problem-solving abilitiesExcellent time management and organizational skills with attention to detailResilience and adaptability in fast-paced, sometimes high-pressure environmentsProficiency with Microsoft Office Suite and CRM platformsValid driver's license with clean driving recordWillingness to undergo background and reference checksEducation and Experience:
Bachelor's degree in Marketing, Entrepreneurship, Business, or related field (or equivalent professional experience)Minimum three years of relevant sales experience, preferably in telecom, cloud technology, managed services, VoIP, or related technical fieldsDemonstrated success in new business acquisition and account managementExperience with consultative selling approaches and complex sales cyclesPhysical Requirements
Ability to work comfortably in an office environment with prolonged periods of sitting and computer useCapacity to lift up to 15 pounds occasionallyWillingness to travel regularly for client meetings and industry eventsBenefits:
Comprehensive benefits package including health, dental, vision, and retirement plansCompetitive compensation structure with performance incentivesCollaborative and innovative work cultureGenerous paid time off program including vacation, holidays, and personal daysProfessional development opportunities#LI-1CLOUD
#ZR
Read Less