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Omhk Llc
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  • Front Desk Agent  

    - Reno
    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer... Read More
    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement Opportunities Competitive CompensationJob Summary
    We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.  
    ResponsibilitiesMonitor the maintain knowledge of hotel operations and activitiesTake reservations and answer questions via phone, email, and in-personBuild rapport with guests and identify their needs through friendly conversation and open-ended questionsDescribe the features and amenities of guest roomsEnsure compliance with health and quality standardsQualifications Friendly and outgoing personalityFamiliarity with hospitality industry standardsProficient in English; knowledge of other languages is a plusComputer literacyAble to resolve issues with a customer-focused orientationAble to lift 30 pounds Read Less
  • Hotel Manager  

    - Reno
    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesCareer Gr... Read More
    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesCareer Growth OpportunitiesFun and Energetic EnvironmentJob SummaryWe are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. 
    The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. 
    ResponsibilitiesOversee the work of all employees and set clear objectivesHire qualified personnel according to standards set forth by the companyOrganize and coordinate operations and allocate responsibilities to ensure maximum efficiencyManage budgets and expenses, analyze and report on financial informationDevelop and implement a strong marketing strategy to promote the hotel’s servicesCommunicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovationsCollaborate with outside entities including suppliers, vendors, event planners, and travel agenciesConduct regular inspections of the facility and uphold strict compliance with health and safety standardsQualificationsProven experience as a Hotel Manager is preferredFamiliarity with hospitality industry standardsProficiency in English; knowledge of additional languages is a plusWell-versed in hotel management best practices and relevant laws/guidelinesAbility to resolve issues with a customer-focused orientationAn outgoing personalityExcellent communication skillsStrong organizational and time-management skillsBachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany