Sales Expert At melin we believe that with more thought, time and care invested into how we make our products that we can actually extend the life of our hats and the adventures we take them on. We are looking to expand our internal family and are seeking one incredible human capable of excellence in a fast-paced work environment and eager to join an elite, yet small team of "A players". Summary As a Sales Expert you will provide the highest level of connection and focus to each guest that enters a melin store. To always put the guest first, and work to build a lifelong relationship with them and the melin brand. You will be responsible for opening the business and setting up for a successful and/or shutting down and managing the drawer and daily revenue drop. Their duties also include handling operational procedures, managing cashiers, providing premium customer service, setting alarms, and keeping the store clean and organized. The Sales Expert should have scheduling flexibility, customer service orientation, an entrepreneurial mindset, and team player attitude. Areas of Responsibility Included But Not Limited To: Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing the highest level of hospitality and customer service. Exhibit deep and extensive product knowledge to support all client inquiries, questions, and concerns; maintain consistent awareness of the competition and what melin brings to the market. Be an expert on melin's product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs. Consistently demonstrate a positive, outgoing, high energy, entrepreneurial, sales focused attitude to customers and team members. Execute training and strategies to consistently deliver the best premium guest experience at the store. Execute restocking, back of house operations, supply needs, and daily store maintenance as directed by the Store Management. Ability to independently problem solve and resolve customer issues while maintaining a high level of professionalism, even in high stress situations. Collaborate with leadership team to communicate customer feedback and demonstrate ability to independently problem solve and resolve customer concerns in a respectful and organized fashion. Ensure the retail floor is always clean and presentable, maintaining store concepts the hourly rate is based on the experience that you bring to the position. Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@arch-cos.com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Read Less
