CENTRAL TITLE DIVISION Job Description: Position Title Receptionist / Escrow Coordinator Position Summary The Receptionist / Escrow Coordinator serves as the first point of contact for customers, agents, lenders, and visitors while providing critical administrative and operational support to the escrow team. This dual-role position is responsible for maintaining a professional front office environment, managing daily reception functions, and performing various escrow-related administrative and transaction support duties throughout the closing process. The ideal candidate will possess strong customer service skills, excellent organizational abilities, and prior escrow experience. Essential Duties and Responsibilities Reception associate degree preferred. Minimum of 2 years of escrow experience preferred. Previous experience in a receptionist, administrative support, or customer service role preferred. Knowledge of escrow processes, title industry practices, and closing procedures. Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel. Familiarity with escrow and title production software preferred. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. Professional appearance and demeanor. High attention to detail and accuracy. Ability to handle confidential information with discretion. Key Competencies Customer Service Excellence Organization and Time Management Attention to Detail Communication Skills Problem Solving Teamwork and Collaboration Professionalism Accountability and Reliability Physical Requirements Ability to sit, stand, and walk throughout the workday. Ability to lift and carry office supplies and packages up to 25 pounds. Ability to use standard office equipment, including computers, printers, copiers, and multi-line phone systems. Work Environment This position is office-based and requires regular interaction with customers, real estate professionals, lenders, and internal team members. The individual must be comfortable working in a fast-paced environment while maintaining a professional and customer-focused atmosphere. #LI-KB1 Benefits may include: Comprehensive medical, prescriptions, dental and vision plans 401(k) plan with a discretionary company match Shareholder Purchase and Reinvestment Plan Basic life and accidental death and dismemberment insurance premium paid by the company Voluntary supplemental life insurance for employees, spouses and dependent children Fertility and Family Building Benefits Paid Disability benefits Paid time off programs 11 Company paid holidays per year Flexible spending account Health savings account (available to High Deductible Health Plan participants only) Employee Assistance Program Educational Assistance Program Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance Title insurance policies and certain escrow services for the employee's primary personal residence at no charge Transportation benefit plan for mass transit, parking and vanpool, in several markets Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process. For California applicants, please click the following link to view our CCPA Applicant Notice Old Republic Title is an Equal Opportunity Employer
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