This role is located in the following locations: Boston MA, Providence RI, Hartford CT and Albany NY Job Summary As a Senior Collision Consultant, you'll serve as a trusted advisor and subject matter expert for certified collision centers within our OEM partner network. Your mission is to ensure these facilities consistently deliver safe, high-quality repairs that meet evolving OEM standards. You'll provide hands-on consulting, training, and strategic guidance to help collision centers elevate performance, profitability, and customer satisfaction. What You'll Do Drive Excellence: Assess collision center capabilities and ensure repairs meet OEM specifications for restoring vehicles to pre-accident condition. Optimize Processes: Identify gaps in workflows-from estimating to final delivery-and implement tailored repair planning systems. Champion Compliance: Evaluate in-process and completed repairs, ensuring adherence to OEM guidelines and repair manuals. Deliver Impactful Training: Provide onsite OEM repair training and coaching to strengthen compliance and technical expertise. Boost Performance: Analyze financial drivers and recommend strategies to improve operational efficiency and profitability. Build Relationships: Serve as the go-to resource for repair facilities, responding promptly to inquiries and offering actionable solutions. Stay Ahead: Maintain ongoing education to keep pace with industry trends, OEM standards, and best practices. Collaborate: Participate in team calls, share insights, and assist in cross-training fellow consultants. What We're Looking For Experience: 6+ years in a high-performing collision center environment, with Certified Collision Center experience preferred. Expertise: Strong knowledge of OEM standards, insurance processes, and the collision repair industry. Skills: Critical thinking, analytical ability, and a proactive approach to driving change. Training Background: Prior experience in coaching or delivering technical training. Education: Bachelor's degree in Marketing, Sales, Business Administration, or related field-or equivalent experience in strategic account management. Additional Requirements Valid driver's license. Ability to travel frequently (up to 80%) to client facilities. Why Join Us? Make a measurable impact on safety and quality in the automotive industry. Work with leading OEM partners and cutting-edge repair technologies. Enjoy a role that blends technical expertise, business strategy, and relationship building. Continuous learning and professional development opportunities. What We Offer: Full benefits starting Day 1: Medical, Dental, and Vision 401(k) with company match Unlimited Flex Time Off plus 10 company-paid holidays Professional development programs, tuition assistance, and quarterly book program Free wellness coaching and pet insurance Employee resource groups and exclusive employee discounts
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