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Odoo
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  • Customer Success Manager (French)  

    - Santa Clara County
    Customer Success Manager (French Required) Hybrid (3 days onsite, 2 da... Read More
    Customer Success Manager (French Required) Hybrid (3 days onsite, 2 days remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the job: As a Customer Success Manager, you will help companies across North America streamline their operations with Odoo’s integrated suite of business applications. This role is ideal for someone who enjoys working at the intersection of software and business, guiding clients through every stage of their Odoo journey from implementation and adoption to renewal and expansion. You will gain a deep understanding of how Odoo’s solutions address operational challenges across various industries. We’re looking for someone proactive and customer-focused who takes ownership, builds lasting relationships, and is driven by helping businesses grow through technology. Responsibilities: Contact customers currently using Odoo Analyze clients' business operations and drive adoption Execute all phases of a subscription renewal plan Build and maintain relationships with clients Empathize with customer needs Be part of the entire sales cycle Qualifications and Requirements: Bachelor's Degree or an equivalent combination of education and experience Fluency in English and French (professional or native/bilingual: reading, writing, and speaking) Experience negotiating and closing new business Passion for software products 1-2 years experience in sales Proficiency in G-Suite applications preferred Excellent communication skills Proven track record of exceeding quota Nice to Have: Experience with ERP Experience in a SaaS company Available immediately An affinity for business operations Additional languages Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Read Less
  • Customer Care Associate (Spanish)  

    - Santa Clara County
    Customer Care Associate - Spanish Fluency Hybrid (3 days onsite, 2 day... Read More
    Customer Care Associate - Spanish Fluency Hybrid (3 days onsite, 2 days remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the job: The Customer Care Associate ensures seamless support for a portfolio of customers by addressing inquiries, resolving requests, and fostering satisfaction with the Odoo product. This role emphasizes reactive support, efficient task management, and collaboration with internal teams to enhance the customer experience. You’ll also develop expertise in Odoo software, share resources, and contribute to process improvements, all while maintaining a solution-oriented approach in a fast-paced environment. Responsibilities Client Relationship Management: Manage a portfolio of approximately 1,400–1,600 accounts, ensuring efficient and consistent support for all customers. Act as the primary point of contact for customer inquiries, focusing on reactive support rather than proactive upselling or high-touch engagement. Customer Support: Handle a volume of administrative customer requests with speed and accuracy. Provide clear customer guidance to help maximize their experience of the Odoo product. Maintain excellent communication and customer satisfaction throughout all interactions. Operational Excellence: Consistently meet performance metrics related to work ethic and task resolution. Utilize tools and processes to manage tasks efficiently in a fast-paced environment. Collaborate with internal teams to escalate and resolve more complex cases as necessary. Develop in-depth expertise in Odoo software to provide knowledgeable and effective support. Knowledge Sharing: Distribute educational materials and resources to assist customers with self-service options. Actively document and share insights to improve internal workflows and enhance customer experience. Qualifications and Requirements Bachelor’s degree Fluency in English and Spanish (professional or native/bilingual: reading, writing, and speaking) Exceptional organizational skills and dependability, with the ability to manage workloads efficiently while maintaining punctuality and consistency. Strong verbal and written communication skills, with an adaptable, solution-oriented mindset suited to fast-paced, reactive environments. Basic proficiency with G-Suite applications and customer support tools, and comfort working within standardized processes in high-pressure settings. Nice to Have Experience in customer support, account management, or related fields. Interest in software products and willingness to learn ERP or SaaS solutions. Ability to improve efficiency in resolving repetitive tasks. Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $63,000-$79,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Read Less
  • Account Executive, Partnerships (French)  

    - Alameda County
    Account Executive, Partnerships / Channel Account Executive - North Am... Read More
    Account Executive, Partnerships / Channel Account Executive - North America (French Required) Hybrid (3 days onsite, 2 days remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the Job: Odoo is hiring Account Executives to join our North America Partnerships team. In this role, you'll pursue warm leads and recruit new organizations to join Odoo's partner network across the region. You'll introduce partners to Odoo's suite of business applications, which they can offer alongside their existing services to create new revenue streams. You'll also manage partner relationships within a defined territory and guide them through onboarding and the sales cycle. We provide full training on the Odoo ecosystem so you can successfully close deals and support tailored implementations. We're looking for proactive, results-driven individuals with a strong get-it-done mindset. Responsibilities: Conduct partnership recruitment for Odoo ERP software, employing data analytics, CRM score tracking, and BANT strategy evaluation Develop revenue-increasing strategies using the Odoo scoring lead system, projecting business revenue, identifying up-sell and cross-sell opportunities, and adapting Odoo ERP software for clients with Python and SQL Analyze strategic changes and report key metrics by extracting data, analyzing trends, and creating dashboards in Odoo software for managerial reporting Meet or exceed monthly Account Executive sales quotas through accurate forecasting, effective pipeline management, and advancing deals to closure within projected timelines Work in a consultative manner to design and negotiate tailored implementation packages with future partners Requirements: Bachelor's degree (preferably in a business-related field) or equivalent combination of education and experience Fluency in English and French (professional or native/bilingual: reading, writing, and speaking) Strong awareness of software and new technologies 1+ years of B2B sales experience Excellent communication skills Curiosity about business operations Nice To Have: Balances a serious approach to work with camaraderie, fostering a playful and friendly atmosphere among colleagues Experience with accounting, manufacturing, inventory, CRM, POS, and/or E-commerce software SaaS or PaaS pre/post-sales experience Intrinsic motivation and curiosity to learn more about business owners and their businesses Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Read Less
  • Account Executive, Partnerships (French)  

    - Alameda County
    Account Executive, Partnerships / Channel Account Executive - North Am... Read More
    Account Executive, Partnerships / Channel Account Executive - North America (French Required) Hybrid (3 days onsite, 2 days remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the Job: Odoo is hiring Account Executives to join our North America Partnerships team. In this role, you'll pursue warm leads and recruit new organizations to join Odoo's partner network across the region. You'll introduce partners to Odoo's suite of business applications, which they can offer alongside their existing services to create new revenue streams. You'll also manage partner relationships within a defined territory and guide them through onboarding and the sales cycle. We provide full training on the Odoo ecosystem so you can successfully close deals and support tailored implementations. We're looking for proactive, results-driven individuals with a strong get-it-done mindset. Responsibilities: Conduct partnership recruitment for Odoo ERP software, employing data analytics, CRM score tracking, and BANT strategy evaluation Develop revenue-increasing strategies using the Odoo scoring lead system, projecting business revenue, identifying up-sell and cross-sell opportunities, and adapting Odoo ERP software for clients with Python and SQL Analyze strategic changes and report key metrics by extracting data, analyzing trends, and creating dashboards in Odoo software for managerial reporting Meet or exceed monthly Account Executive sales quotas through accurate forecasting, effective pipeline management, and advancing deals to closure within projected timelines Work in a consultative manner to design and negotiate tailored implementation packages with future partners Requirements: Bachelor's degree (preferably in a business-related field) or equivalent combination of education and experience Fluency in English and French (professional or native/bilingual: reading, writing, and speaking) Strong awareness of software and new technologies 1+ years of B2B sales experience Excellent communication skills Curiosity about business operations Nice To Have: Balances a serious approach to work with camaraderie, fostering a playful and friendly atmosphere among colleagues Experience with accounting, manufacturing, inventory, CRM, POS, and/or E-commerce software SaaS or PaaS pre/post-sales experience Intrinsic motivation and curiosity to learn more about business owners and their businesses Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Read Less
  • Channel Account Manager (Dutch)  

    Channel Account Manager (Dutch Fluency) Hybrid (3 days onsite, 2 days... Read More
    Channel Account Manager (Dutch Fluency) Hybrid (3 days onsite, 2 days remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the job: Odoo is hiring Account Managers to support and grow our network of implementation partners. In this role, you'll work closely with partners to help them sell, implement, and support Odoo's suite of business applications as part of their service offerings. You'll serve as a trusted advisor, helping partners improve their sales performance, manage client projects, and scale their Odoo practice. The first two to three months are fully on-site and focused on in-depth training to get you up to speed on the product, partner model, and go-to-market strategy. We're looking for someone collaborative, business-savvy, and resourceful. Responsibilities: Train partners in effective Odoo software sales and implementation strategies Coach partners to enhance sales processes and performance Foster continuous learning and skill development among partners Maintain strong relationships with sophisticated partners for ongoing success Identify opportunities for upselling, cross-selling, and expanding partnerships Collaborate with partners to customize implementation packages for end customers Negotiate software requirements and agreements to meet partner and customer needs Implement cross-functional processes for operational efficiency Streamline communication and collaboration among partners, internal teams, and customers Identify opportunities for process optimization and automation Collaborate with executives to understand customer needs and position Odoo software as a competitive advantage Contribute to customer-centric strategy development Must-Have: Bachelor's Degree or an equivalent combination of education and experience Dutch fluency (professional or native/bilingual) Passion for software products 1-2 years experience in sales Able to work in a rapidly evolving field Excellent communication skills Nice to Have: Experience with ERP Experience in a SaaS company Available immediately Additional languages, Spanish preferred Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Read Less
  • Channel Account Manager (Dutch)  

    - San Mateo County
    Channel Account Manager (Dutch Fluency) Hybrid (3 days onsite, 2 days... Read More
    Channel Account Manager (Dutch Fluency) Hybrid (3 days onsite, 2 days remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the job: Odoo is hiring Account Managers to support and grow our network of implementation partners. In this role, you’ll work closely with partners to help them sell, implement, and support Odoo’s suite of business applications as part of their service offerings. You’ll serve as a trusted advisor, helping partners improve their sales performance, manage client projects, and scale their Odoo practice. The first two to three months are fully on-site and focused on in-depth training to get you up to speed on the product, partner model, and go-to-market strategy. We’re looking for someone collaborative, business-savvy, and resourceful. Responsibilities: Train partners in effective Odoo software sales and implementation strategies Coach partners to enhance sales processes and performance Foster continuous learning and skill development among partners Maintain strong relationships with sophisticated partners for ongoing success Identify opportunities for upselling, cross-selling, and expanding partnerships Collaborate with partners to customize implementation packages for end customers Negotiate software requirements and agreements to meet partner and customer needs Implement cross-functional processes for operational efficiency Streamline communication and collaboration among partners, internal teams, and customers Identify opportunities for process optimization and automation Collaborate with executives to understand customer needs and position Odoo software as a competitive advantage Contribute to customer-centric strategy development Must-Have: Bachelor's Degree or an equivalent combination of education and experience Dutch fluency (professional or native/bilingual) Passion for software products 1-2 years experience in sales Able to work in a rapidly evolving field Excellent communication skills Nice to Have: Experience with ERP Experience in a SaaS company Available immediately Additional languages, Spanish preferred Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Read Less
  • Channel Account Manager (Dutch)  

    - Alameda County
    Channel Account Manager (Dutch Fluency) Hybrid (3 days onsite, 2 days... Read More
    Channel Account Manager (Dutch Fluency) Hybrid (3 days onsite, 2 days remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the job: Odoo is hiring Account Managers to support and grow our network of implementation partners. In this role, you'll work closely with partners to help them sell, implement, and support Odoo's suite of business applications as part of their service offerings. You'll serve as a trusted advisor, helping partners improve their sales performance, manage client projects, and scale their Odoo practice. The first two to three months are fully on-site and focused on in-depth training to get you up to speed on the product, partner model, and go-to-market strategy. We're looking for someone collaborative, business-savvy, and resourceful. Responsibilities: Train partners in effective Odoo software sales and implementation strategies Coach partners to enhance sales processes and performance Foster continuous learning and skill development among partners Maintain strong relationships with sophisticated partners for ongoing success Identify opportunities for upselling, cross-selling, and expanding partnerships Collaborate with partners to customize implementation packages for end customers Negotiate software requirements and agreements to meet partner and customer needs Implement cross-functional processes for operational efficiency Streamline communication and collaboration among partners, internal teams, and customers Identify opportunities for process optimization and automation Collaborate with executives to understand customer needs and position Odoo software as a competitive advantage Contribute to customer-centric strategy development Must-Have: Bachelor's Degree or an equivalent combination of education and experience Dutch fluency (professional or native/bilingual) Passion for software products 1-2 years experience in sales Able to work in a rapidly evolving field Excellent communication skills Nice to Have: Experience with ERP Experience in a SaaS company Available immediately Additional languages, Spanish preferred Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Read Less
  • Customer Success Manager (French Required) Hybrid (3 days onsite, 2 da... Read More
    Customer Success Manager (French Required) Hybrid (3 days onsite, 2 days remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the job: As a Customer Success Manager, you will help companies across North America streamline their operations with Odoo's integrated suite of business applications. This role is ideal for someone who enjoys working at the intersection of software and business, guiding clients through every stage of their Odoo journey from implementation and adoption to renewal and expansion. You will gain a deep understanding of how Odoo's solutions address operational challenges across various industries. We're looking for someone proactive and customer-focused who takes ownership, builds lasting relationships, and is driven by helping businesses grow through technology. Responsibilities: Contact customers currently using Odoo Analyze clients' business operations and drive adoption Execute all phases of a subscription renewal plan Build and maintain relationships with clients Empathize with customer needs Be part of the entire sales cycle Qualifications and Requirements: Bachelor's Degree or an equivalent combination of education and experience Fluency in English and French (professional or native/bilingual: reading, writing, and speaking) Experience negotiating and closing new business Passion for software products 1-2 years experience in sales Proficiency in G-Suite applications preferred Excellent communication skills Proven track record of exceeding quota Nice to Have: Experience with ERP Experience in a SaaS company Available immediately An affinity for business operations Additional languages Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Read Less
  • Customer Care Associate (French)  

    - Santa Clara County
    Customer Care Associate - French Fluency Hybrid (3 days onsite, 2 days... Read More
    Customer Care Associate - French Fluency Hybrid (3 days onsite, 2 days remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the job: The Customer Care Associate ensures seamless support for a portfolio of customers by addressing inquiries, resolving requests, and fostering satisfaction with the Odoo product. This role emphasizes reactive support, efficient task management, and collaboration with internal teams to enhance the customer experience. You'll also develop expertise in Odoo software, share resources, and contribute to process improvements, all while maintaining a solution-oriented approach in a fast-paced environment. Responsibilities Client Relationship Management: Manage a portfolio of approximately 1,400–1,600 accounts, ensuring efficient and consistent support for all customers. Act as the primary point of contact for customer inquiries, focusing on reactive support rather than proactive upselling or high-touch engagement. Customer Support: Handle a volume of administrative customer requests with speed and accuracy. Provide clear customer guidance to help maximize their experience of the Odoo product. Maintain excellent communication and customer satisfaction throughout all interactions. Operational Excellence: Consistently meet performance metrics related to work ethic and task resolution. Utilize tools and processes to manage tasks efficiently in a fast-paced environment. Collaborate with internal teams to escalate and resolve more complex cases as necessary. Develop in-depth expertise in Odoo software to provide knowledgeable and effective support. Knowledge Sharing: Distribute educational materials and resources to assist customers with self-service options. Actively document and share insights to improve internal workflows and enhance customer experience. Qualifications and Requirements Bachelor's degree Fluency in English and French (professional or native/bilingual: reading, writing, and speaking) Exceptional organizational skills and dependability, with the ability to manage workloads efficiently while maintaining punctuality and consistency. Strong verbal and written communication skills, with an adaptable, solution-oriented mindset suited to fast-paced, reactive environments. Basic proficiency with G-Suite applications and customer support tools, and comfort working within standardized processes in high-pressure settings. Nice to Have Experience in customer support, account management, or related fields. Interest in software products and willingness to learn ERP or SaaS solutions. Ability to improve efficiency in resolving repetitive tasks. Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $63,000-$79,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Read Less
  • Channel Account Executive  

    - Alameda County
    Channel Account Executive - North America Hybrid (3 days onsite, 2 day... Read More
    Channel Account Executive - North America Hybrid (3 days onsite, 2 days remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the Job: Odoo is hiring Account Executives to join our North America Partnerships team. In this role, you'll pursue warm leads and recruit new organizations to join Odoo's partner network across the region. You'll introduce partners to Odoo's suite of business applications, which they can offer alongside their existing services to create new revenue streams. You'll also manage partner relationships within a defined territory and guide them through onboarding and the sales cycle. We provide full training on the Odoo ecosystem so you can successfully close deals and support tailored implementations. We're looking for proactive, results-driven individuals with a strong get-it-done mindset. Responsibilities: Conduct company partnership recruitment for the Odoo ERP (enterprise resource planning) Software. Using the following methods: Research-based on data analytics, score tracking using CRM (customer relationship management), and evaluating candidates using the BANT strategy (budget authority needs timeline). Develop strategies to increase revenue using the Odoo scoring lead system to project the increase in business revenue, identify potential up-sells and cross-selling, and help adapt Odoo ERP software for future clients using Python and SQL (programming languages). Analyze strategic changes and report key metrics by extracting data from Odoo software, analyzing trends, and creating dashboards using Odoo software to report to the manager. Meet or exceed monthly assigned Account Executive sales quotas by accurately forecasting, effectively managing a pipeline of opportunities, and advancing deals to closure per projected timelines Work in a consultative fashion to design tailored implementation packages and negotiate its content with future partners Requirements: Bachelor's degree (business-oriented major preferred) or an equivalent combination of education and experience Strong software and new technologies awareness 1+ years experience in B2B sales Excellent communication skills Curiosity to learn how businesses operate Nice To Have: Balances a serious approach to work with camaraderie, fostering a playful and friendly atmosphere among colleagues Experience with accounting, manufacturing, inventory, CRM, POS, and/or E-commerce software SaaS or PaaS pre/post-sales experience Intrinsic motivation and curiosity to learn more about business owners and their businesses Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated salary range for this role is $70,000-$90,000 OTE (on-target earnings), which includes a base salary range of $50,000-$70,000. Actual salaries may vary based on factors such as education, training, experience, professional achievements, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Read Less

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