About Ocra Ocra is an AI-powered Revenue Management System (RMS) and Global Distribution System (GDS) built for hotel parking assets. Hotels use Ocra to sell underutilized parking inventory through “parking OTAs” to non-guest customers looking to park near airports and event venues. Ocra's team of parking revenue management experts drives revenue growth without adding labor or disrupting operations, helping hotels increase net operating income (NOI) while never compromising parking for hotel guests and staff. Ocra partners with 50+ operators and 25+ hotel groups at 600+ locations across North America. The company has raised $10M, most recently an oversubscribed $5M round co-led by Trestle Partners and MCR Hotels. About the Role As a Strategic Account Manager at Ocra, you will be the commercial and strategic owner of a dedicated portfolio of Ocra's clients. You will operate beyond a traditional client success function to act as a data-driven consultant and trusted advisor who proactively identifies growth opportunities. Your primary missions are to drive net revenue retention (NRR) and mitigate churn risk. Crucially, you will be the key translator between our analytical Revenue Optimization Management (ROM) team and our clients, converting complex data into clear, compelling business strategies. You will be the client's chief advocate internally and the voice of Ocra's revenue strategy externally. Responsibilities At Ocra, our client-focused approach ensures that we prioritize client needs at every step of their journey. You will own the post-sale commercial relationship, collaborating with internal teams to manage the following stages: Strategic Onboarding you anticipate them and build long-term solutions. Self-starter mentality: Proven ability to thrive in a fast-paced, remote, and results-oriented environment. Partnership focus : A passion for client advocacy and a relentless commitment to achieving client outcome. Technical proficiency : Familiarity with and discipline in using a CRM (HubSpot) and project management tools. Benefits Competitive salary and benefits package Stock option incentive plan Opportunity to work in a dynamic and growing company Collaborative and supportive work environment Chance to make a real impact on our clients' businesses
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