Job DescriptionJob DescriptionJob Summary The Lead Communications and Community Outreach Specialist performs various functions to ensure timely and appropriate information is communicated to OCHN staff, board members, individuals served and the community. These functions include coordination of advertising campaigns, multi-media messaging, community events and presentations. Essential Functions Serve as a liaison between the communications team and Chief leadership in the Communications Director’s absence.Reviews and approves press releases, flyers, and other print / marketing materials created by other communication team members.Consistently develop, monitor, and maintain relevant information on the OCHN website to ensure timely and appropriate information is shared with the public and individuals served.Serves as corporate spokesperson for OCHN in the Communications Director’s absence.Assists in managing branding / marketing contracts for the communications team.Lead planner and coordinator of multiple agency annual events.Assist with special projects, including planning and implementation of messaging, website materials, and educational signage.Consult with representatives and arrange advertising for OCHN. Develop advertising campaigns and artwork on various venues, including bus, billboard, print, radio, and television.Communicate well with various internal teams to understand and execute ideas or changes in the scope of projects or tasks.Support specific OCHN meetings, including providers programs, board meetings, workgroups, and committees.Excellent working knowledge of technology to develop presentations and aid in meeting / program essential functions.Expanded capability in conveying important information, both verbally and in a written or presentation format.Research, write, and disseminate pertinent information regarding OCHN programs and services via press releases, social media venues, quarterly newsletter, and written publications.Job Requirements and Qualifications Education: Bachelor’s degree in relevant discipline preferred, including graphic design work, producing visual and written publications, public relations, communications, and/or research tasks.Training Requirements (licenses, programs, or certificates): Have at least five (5) years of experience with InDesign, journalism, communications/speech, or related area.Experience Requirements: Be able to articulate a complex service system while establishing positive rapport with individuals in need.Content writing experience for all media platforms.Technical abilities to understand content management and administrative component of website.Ability to adapt and integrate various content and design components.Highly computer literate with capability in communication tools.Ability to think strategically, logistically, and creatively.Knowledge Requirements: Demonstrates a high level of proficiency with Word, Excel, database, and other relevant software programs.Demonstrates high level of oral and written communication skills.Demonstrates ability to handle a high volume of relatively complex assignments accurately and timely.Demonstrates organizational skills needed to establish office procedures and maintain files and records.Demonstrates advanced knowledge and skill in graphic design practices and using graphic design software, including InDesign or similar programs.Job Specific Competencies/Skills:Negotiation abilities.Project management abilities.Strong verbal and written communications skills.Technical abilities utilizing design systems to develop campaign artwork.Creativity / resourcefulness to understand and develop messaging.Adaptable leadership skills.Strong organizational skills.Attention to detail.Problem solving abilities.Excellent research skills.Oakland Community Health Network’s Core Competencies: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)Additional Information (Travel required, physical requirements, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.Must be available for meetings and events which may occur outside of standard office hours.Work performed primarily in an office environment.Hybrid (onsite/remote) work schedule available.The ideal candidate must be able to complete all the physical requirements of the job with or without reasonable accommodation.OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Job DescriptionJob DescriptionProvide general accounting functions, budgetary analysis and evaluations required for the financial management of the organization. Essential Functions Provide technical expertise and knowledge while conducting accounting and budgetary analysis and evaluation required for the financial management of the organization's budget.Maintain and oversee the maintenance and accuracy of a variety of complex accounting functions, including the preparation of various accounting transactions and related data processing and reporting requirements for OCHN.Perform a variety of accounting duties, including payment processing, accounts payable and receivable processing, and budget forecasting and development as assigned. Acts as back up for other Accountants as needed.Provide necessary information and assistance to management and staff in the absence of the Manager of Accounting, as needed.Identify improper accounting or documentation and research issues and make recommendations to improve policies or procedures accordingly.Work with outside auditors to help resolve discrepancies, provide supportive financial documentation as needed and fully support in completing the annual external auditing process.Conduct revenue analyses that is needed for monitoring all the organization’s cash receipts related to various Revenue streams. Make recommendations for improvements and changes in procedures and cost utilizations, as necessary.Prepare all necessary journal entries, including but not limited to payroll, various accruals, prepaid expenses, depreciation, and miscellaneous entries as required for OCHN.Analyze General Ledger, reviewing content and ensuring balances are accurately stated and documented.Produce the required monthly financial reports through OCHN accounting system.Work with OCHN Managers to outline Administrative Budgets.Prepare required reports for submission to the State and other funders, as necessary.Process accounts payable checks and disseminates information to bank.Prepare appropriate monthly financial analytical reports for the various g/l accounts and for the organization’s annual audit.Upon approval of the Chief Financial Officer or Controller and /or the Manager of Accounting, process all fund transfers for OCHN.Under the supervision of the Manager of Accounting, update and maintain chart of accounts and prepare all financial reports, as necessary. Responsible for making certain all system interfaces such as ODIN, ADP, and PN3 are appropriate and transferring information correctly to the Financial Management system. Work with independent auditors, as necessary and as guided by the Manager of Accounting.Prepare annual 1099’s for OCHN and other tax reporting’s as required.Job Requirements and Qualifications Education: Bachelor's degree in Accounting, Business Administration, Public Administration, Economics, or related discipline.Training Requirements (licenses, programs, or certificates): Experience Requirements: Three (3) years experience in financial analysis, business administration, cost accounting, general accounting, systems analysis, or related area.Job Specific Competencies/Skills:Experience in budget preparation and analysis.Experience in payables and receivables.Experience in data processing.Knowledge of State Reporting requirements, preferred.Experience in analyzing accounting data.Experience in dimension-based accounting, preferred.Experience with using Microsoft Dynamics D365 Business Central, preferred.Oakland Community Health Network’s Core Competencies: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)Additional Information (Travel required, physical requirements, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.Must be available for meetings and events which may occur outside of standard office hours.Work performed primarily in an office environment.Hybrid (onsite/remote) work schedule available.The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Job DescriptionJob DescriptionJob SummaryUnder the supervision of Corporate Counsel, Legal Counsel assists in the provision of all legal oversight and legal services for OCHN. This includes commercial transactions, government-related matters, including Freedom of Information Act and Open Meetings Act, purchasing/procurement, Medicaid-related health law issues, contract negotiation and drafting, privacy and HIPAA-related matters and other necessary legal services. As part of a small legal team, your expertise will safeguard our organization by guaranteeing that the company strictly follows law, guidelines, and give legal advice to management about all relevant issues.Essential FunctionsDraft, negotiate, approve, and advise on a wide range of commercial and other contracts, including software and technology/license contracts, customer/sales agreements, supplier agreements, other general corporate and business contracts, hospital and service provider agreements and related documents, marketing and advertising agreements, and MOUs, grant programming and other program-related agreements.Provide counsel on commercial, regulatory, and general corporate legal issues.Develop standard agreements, processes, policies, training, and strategies.Analyze legislative and regulatory requirements and assist business units in their interpretation and implementation.Negotiate complex legal agreements involving Medicaid and governmental-related contracts and matters. Responsible for review and/or drafting of direct service provider, sub-recipient, professional services, and independent contractor agreements, as directed.Conduct research and provide legal analysis on complex legal matters and serve as a resource for the interpretation and application of the Michigan Mental Health Code including matters involving recipient’s rights, privacy and due process rights.Serve as a resource for legal matters involving Medicaid and related behavioral health programs including Medicaid Waiver matters.Coordinate litigation and other legal matters handled by outside counsel.Perform other commercial general legal duties as assigned.Job Requirements and QualificationsEducation:Juris Doctor (JD) degree from an accredited law school.Training Requirements (licenses, programs, or certificates): Licensed to practice law from the MI State Bar Association.Experience Requirements:A minimum of three (3) years of legal experience.Preferred Experience:Experience in contract law preferred.Experience in the public sector preferred.Job Specific Competencies/SkillsKnowledge of fundamental law, research procedures, preparation of pretrial briefs and arguments and trial of complex cases.Ability to speak, write and present arguments and ideas clearly and effectively.Ability to provide and assist in providing a wide range of legal services.Ability to assimilate data, analyze facts and draw logical conclusions.Knowledge of litigation and corporate transaction practices.Ability to identify potential legal issues.Ability to recognize and analyze complex operational/administrative or fiscal problems, and to recommend and implement solutions.Strong organizational skills and the ability to work under pressure, meet deadlines, and able to work independently and as a part of a team to prioritize responsibilities, take initiative and self-motivate/self-manage work and time.Ability to respond appropriately to and manage crisis situations.Ability to effectively lead a team and to share responsibilities and duties.Ability to exercise balanced judgment, tact, and discretion in evaluating situations and making decisions, and to handle difficult or confrontational situations in a calm, consistent and equitable manner.Demonstrated written and verbal communication skills to interact with technical and business audiences at all levels.Ability to work collaboratively and create a team environment that resolves problems and implements solutions in an environment that fosters continuous improvement.Highly effective interpersonal, active listening, negotiation, and conflict resolution skills.Ability to maintain strict compliance with conflict-of-interest standards and policies.Demonstrated ability to conduct effective meetings and lead presentations to internal groups, Board of Directors, and community-based organizations.Ability to effectively represent OCHN interests in the community and maintain effective working relationships among coworkers, public, private and professional groups.Demonstrated competency using Microsoft Office software and related office productivity tools.Oakland Community Health Network’s Core CompetenciesInteracting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)Additional InformationMust have available means of transportation to and from OCHN and for required offsite meetings or site visits.Must be available for meetings and events which may occur outside of standard office hours.Hybrid (onsite/remote) work schedule available.Work performed primarily in an office environment with prolonged periods of sitting at a desk and working on a computer, with the need to lift 15 pounds at times.The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Job DescriptionJob DescriptionJob SummaryThe Mobile Crisis Coordinator will work within the Crisis Department under the direct supervision of the Crisis Director. This grant-funded position is responsible for providing educational outreach and promoting mobile crisis services within greater Oakland County. This position will work from 8AM to 4:30PM, Monday-Friday.Essential FunctionsContacting, scheduling and facilitating clinically and informationally focused meetings with community partners. Community partners include, but are not limited to schools (public, private and charter) child welfare agencies, primary care physician offices, daycare centers and churchesMaintain a record of each contacted entity with specific outcomes and dates of proposed meetingsAssist with the developing of training and source materials for community partnersCreate and conduct trainings for law enforcement agencies regarding mobile crisis services, the crisis continuum and crisis indicatorsServe as a point of contact and resource for community agencies when program concerns or questions ariseWork closely with crisis providers to mitigate program reported barriers Ensure program integrity by reviewing established data metrics and auditing charts within EHREstablish a crisis –focused council comprised of local community members and organizations and facilitate bi-monthly council meetings Perform other duties, as assignedJob Requirements and QualificationsEducation:Master’s Degree in a clinical, healthcare or human services field (social work, counseling, nursing ,psychology)Training Requirements (licenses, programs, or certificates): Clinical licensure-(LMSW, LPC, RN, LMFT, MLLP, MLP)Experience Requirements:,A minimum of two years of relevant experience working within a crisis setting, including a hospital or crisis centerA minimum of three years of relevant experience working in a managed care, judicial system, child welfare, hospitals or school settingPreferred Experience:Experience in creating and facilitating trainingExperience in community-based educationExperience with data extraction and interpretationExperience in crisis de-escalationExperience in conducting clinical assessmentsExperience in working with children and familiesJob Specific Competencies/Skills:Interpersonal SkillsStrong Organizational SkillsStrong Public Speaking SkillsData Collection and AnalysisStrong written and oral communicationDe-escalation Knowledge Requirements:HIPPADSM-V diagnostic criteriaMicrosoft 365Michigan Mental Health CodeRecipient Right’sMedicaid ManualPCE systemsOakland Community Health Network’s Core Competencies:Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)Additional Information(Travel required, physical requirements, etc.):Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.Must be available for meetings and events which may occur outside of standard office hours.Work performed primarily in an office environment.Hybrid (onsite/remote) work schedule available.The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees’ differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Job DescriptionJob DescriptionUnder direction, performs a wide variety of professional, analytical and administrative duties in support of assigned functions, operations, programs, and departments. Significant responsibilities in the overall administration of the Docebo Learning Management System, including user support. Performs duties in support of various administrative operations and activities including training program management, special projects, program evaluation, and other specialized functions. Contributes to data reports to improve the efficiency and effectiveness of operations; coordinates assigned activities with other OCHN departments, outside agencies, and the general public.Essential Functions Perform daily administrative tasks related to the Docebo Learning Management System that includes system operation and user support.Perform duties in support of various administrative operations and activities including training program management, special projects, program evaluation, and other specialized functions. Administer and coordinate assigned functions or projects; participate in the development and implementation of goals, objectives, and priorities for assigned functions or programs; recommend and implement resulting policies and procedures.Assists the Manager/Director with workgroup responsibilities. Perform complex administrative assignments with the LMS such as developing new and special forms and presentations, establishing, and maintaining appropriate databases, and preparing reports and other correspondence as required.Provide assistance in resolving operational and administration issues; identify issues and conduct research to find alternative solutions; make and assist in the implementation of recommendations.Coordinate, implement, and monitor special projects within assigned area of responsibility.Provide training (as qualified) to Direct Support Professionals and/or other staff.Assure confidentiality of all information as required by law and by policy. Respond to inquiries in a courteous manner; provide information within the area of assignment; respond to inquiries in an efficient and timely manner.Perform related duties as required.Job Requirements and Qualifications Education: Bachelor’s degree in Health and Human Services, Business Administration, Human Resources, Public Health Administration, or related discipline.Training Requirements (licenses, programs, or certificates): Experience Requirements: Minimum 1-2 years of administrative/operational oversight of a Learning Management System that supports 200+ users.Knowledge Requirements: Learning Management Systems operations and use.Methods and techniques of data collection, research, and report preparation.Trouble-shooting around technical issues encountered with LMS use.Principles and practices of customer service.Principles of business/professional writing.English usage, spelling, grammar, and punctuation.Pertinent federal, state, local laws, and regulations.Job Specific Competencies/Skills:Highly developed computer skills.Highly proficient Excel spreadsheet skills.Highly developed ability to collect, analyze and present data. Highly effective oral and written communication skills.Highly effective interpersonal skills in working with internal and external customers.Ability to review and properly process documents containing sensitive and confidential information.Oakland Community Health Network’s Core Competencies: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)Additional Information (Travel required, physical requirements, schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.Must be available for meetings and events which may occur outside of standard office hours.Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available.The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Job DescriptionJob DescriptionJob SummaryUtilization Management Clinical Analyst promotes appropriate, effective and efficient use of resources via prospective, concurrent and retrospective reviews, program and network recommendations. The scope of this position includes the review of clinical care and treatment plans by staff in the OCHN provider network.Essential FunctionsUnder direction:Leverages clinical knowledge, business rules, regulatory guidelines, policies and procedures to determine clinical appropriateness for service authorization requests (Utilization Management Reviews). Participate in workgroups and committees with other OCHN teams such as involvement in Access and Quality Management, and with workgroups involving external providersAccountable for timely and comprehensive review of clinical data with concise documentation, decisions, and rationale.Conducts prospective reviews for service authorizations as identified by OCHN. Conducts concurrent clinical case reviews as requested and provides recommendations for follow up.Conducts retrospective reviews of service provision to ensure services were provided in the appropriate amount, scope, and duration to reasonably achieve goals as outlined in the Individualized Plan of Service. Utilizes knowledge of protocols and audit tools to conduct clinical audits and ensures inter-rater reliability within timeframes outlined.Conducts retrospective reviews for acute care admissions utilizing the MCG Parity Tool and completes Administrative Appeal reviews.Review and contribute to the development and continuous updating of protocols, audit tools, procedures, and processes within the Utilization Management department.Coordinates with OCHN providers related to Utilization Management Reviews and coordination of care.Additional duties as assigned.Job Requirements and QualificationsEducation: Master’s degree in the mental health field or a relevant discipline required.Training Requirements (licenses, programs, or certificates): State of Michigan license, certification and / or registration as, Psychologist (LLP, LP), Social Worker (LMSW), Counselor (LPC), Marriage and Family Therapist (LMFT). CADC or CAADC credentials preferred.For children’s services - maintain/attain 24 hours annually of child-specific training (Child Diagnostic and Treatment Professional).Experience Requirements:Minimum of five (5) years relevant experience providing services to Adults with Mental Illness, Intellectual or Developmental Disabilities, Substance Use Disorders and/or children with serious emotional disturbance or intellectual or Development Disabilities.Preference for experience in the OCHN network. Knowledge Requirements:· Knowledge of the Michigan Mental Health Code. · Understanding of Medicaid rules, regulations, and Michigan Medicaid Provider Manual. · Understanding of utilization management. Preference for knowledge of the OCHN Utilization Management Manual and Protocols. Job Specific Competencies/Skills:Demonstrate strong communication skills.Demonstrate the ability to work effectively in a team environment.Demonstrate a high level of understanding of various treatment processes.Demonstrated effective written and oral communication skills.Demonstrated effective computer skills.Oakland Community Health Network’s Core Competencies:Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)Additional Information(Travel required, physical requirements, on-call schedules, etc.):Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.Must be available for meetings and events which may occur outside of standard office hours.Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available.The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees’ differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Job DescriptionJob DescriptionUnder direction, performs a wide variety of professional and administrative duties in support of the Contracts and Procurement Department. Follows established process, practices and policies for completion of tasks. Performs duties in support of identifying cost savings opportunities including special projects, research studies, analysis, reporting and other specialized functions; Processes and maintains contracts and procurement and insurance documentation consistent with OCHN document retention guidelines; coordinates assigned activities with other OCHN departments, outside agencies, and the general public.Essential Functions Perform duties in support of various administrative operations and activities within assigned area of responsibility including special projects, research studies, and other specialized functions.Coordinate, implement, and monitor special projects within assigned area of responsibility; perform complex research and analysis of new programs, services, policies, and procedures as neededAssure confidentiality of all information as required by law and by policy. Respond to inquiries in a courteous manner; provide information within the area of assignment; respond to inquiries in an efficient and timely manner.Organize, process and track contract documents and amendments from draft through completion.Assist with the maintenance of a consolidated bid list to meet current and future commodity needs.Perform related duties as required.Job Requirements and Qualifications Education: Bachelor’s degree in Health and Human Services, Business Administration, Finance, Accounting, Human Resources, Public Administration, Economics, or related discipline.Training Requirements (licenses, programs, or certificates): Experience Requirements: Minimum of three years of increasingly responsible administrative, analytical, and/or contract and procurement experience.Experience with MS365Knowledge Requirements: Methods and techniques of contracting and procurement.Office procedures, methods, and equipment including computers and applicable software applications.English usage, spelling, grammar, and punctuation.Pertinent federal, state, local laws, and regulations.Job Specific Competencies/Skills:Highly developed computer skills, including MSOffice tools.Highly effective oral and written communication skills.Highly effective interpersonal skills in working with internal and external customers.Ability to review and properly process documents containing highly sensitive and confidential information.Demonstrated ability to handle a high volume of assignments accurately and timelyOakland Community Health Network’s Core Competencies: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.Must be available for meetings and events which may occur outside of standard office hours.Work performed primarily in an office environment.Hybrid (onsite/remote) work schedule available.The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Job DescriptionJob DescriptionJob Summary:Recipient Rights Specialists act as regulatory officers enforcing the Michigan Mental Health Code (MHC), Administrative Rules, OCHN policies and procedures, and Public Acts as mandated under state law. Recipient Rights Specialists act as advocates to inform individuals receiving behavioral health services of their rights and assist them in problem solving within the Rights & Advocacy unit. This may entail working cooperatively with but not limited to Customer Services, Due Process, or other units within OCHN.Essential Functions:Under direction:Collect and analyze information and make decisions. Act as the point of collection for all information relevant to recipient rights and alleged rights violations.Conduct rights investigations. Analyze evidence to determine whether a violation of code protected right has occurred; interview individuals receiving services, guardians, contracted/sub-contracted staff, and other witnesses; secure records, obtain and analyze evidence make referrals to other community and regulatory agencies.Generate required reports from investigations including decisions and recommendations for remedial/disciplinary action of substantiated violations; review action for MHC, Administrative Rules, OCHN policy/procedures, and contract compliance; make referrals to the Service Network Team for contract actions; serve as a consultant to the Administration in matters relevant to rights; provide crisis recommendations as needed; and participate as needed in the Grievance and Appeals and Mediation process. Maintain all required timelines for Recipient Rights related documentation, including reports, letters, and other documents.Provide technical assistance related to Recipient Rights to contract providers and the public. Analyze and track patterns relating to rights issues within their territory.Maintain data on all substantiated perpetrators and recipient demographic information; provide information to maintain database with recipients, sites, core and network provider information.Coordinate and ensure the organization’s effort to fulfill requirements for the MDHHS and MDHHS-ORR audits, participate in provider monitoring efforts as a member of the Recipient Rights Team, Quality Improvement and Regulatory Compliance Team or other auditing or monitoring process assigned by the ORR Manager.Review and analyze all incident reports relevant to assigned territory. Code using appropriate ORR/OCHN IR Code in a timely manner. Open complaint and begin investigative process as deemed appropriate based on IR content. Obtain, review, and analyze information involving recipient deaths; coordinate information collection from the County Clerk and Medical Examiner’s office; review autopsy reports, death certificates, and mortality reports; ascertain if a death warrants a rights investigation; input death information into database; provide data to the Sentinel Event Review Committee (SERC) or other OCHN Team or Office as necessary; and consult with SERC as needed or other OCHN Team or Office as necessary. Assist the training unit with the provision of recipient rights training as needed and qualified.Serve as a source of consultation and education for the OCHN provider network regarding Rights related issues.Maintain a positive and professional relationship with individuals receiving services and providers operating within the assigned territory. Conduct friendly visits during times when there are no investigations to build rapport.Assume duties as assigned that support ORR and OCHN operations. These can include being a liaison with Adult Protective Services, helping with licensing verifications, sitting on one or more OCHN communities as the Rights representative, assisting with New Hire training, and others.Job Requirements and Qualifications:Education: Bachelor’s degree from an accredited college or university in a relevant discipline required. Training Requirements (licenses, programs, or certificates): Must be able to successfully pass MDHHS Office of Recipient Rights Basic Skills I and II during OCHN initial six months of service. Must be able to maintain continuing education as specified by MDHHS ORR.Experience Requirements:At least one year of work experience in an administrative, rights advisor, supports coordinator or case manager capacity or related position. Experience with and demonstrated understanding of behavioral health services. Understanding of the Oakland County/OCHN public behavioral health system preferred. Investigative experience preferred and highly beneficial. Effective communication skills, including verbal and written communication.Excellence in writing skills and report righting.Preferred Requirements:Experience with interviewing, such as forensic or motivational interviewing.Experience with technical writing.Experience working with a variety of populations including people with intellectual disabilities, individuals with mental illness, and others.Job Specific Competencies/Skills:Must make sound judgments and conclusions. Must be able to interface professionally with individuals receiving services, secondary consumers, contracted/sub-contracted employees, and the public. Must have excellent time management skills. Must be able to work with multiple timelines to achieve statutory compliance. Must possess excellent report writing and verbal skills. Must be able to travel county-wide, and statewide as needed. Oakland Community Health Network’s Core Competencies:Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)Additional Information:(Travel required, physical requirements, on-call schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.Must be available for meetings and events which may occur outside of standard office hours.Work performed primarily in the community with remote work from home.The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees’ differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Job DescriptionJob DescriptionJob SummaryThe Social and Emotional Coordinator (SEC) will provide training and coaching to early care and education providers related to all levels of the IECMHC (Infant and Early Childhood Mental Health Consultation), IMH (Infant Mental Heatlh) and CSEFEL (Center on the Social and Emotional Foundations for Early Learning), Pyramid Models within the identified community, prioritizing providers serving high-risk populations within home-based care settings. The SEC will provide short-term and immediate support to providers serving children at high-risk of expulsion within the service region when the provider has a quality improvement (QI) plan in place or is committed to having a self-assessment completed within an identified timeframe. The SEC will provide a minimum of 10% of services to Medicaid eligible young children with a child and family focus. The Social and Emotional Coordinator will work collaboratively with other service providers to align and strengthen access and referral to necessary services for children and families.Essential FunctionsWorks in cooperation with QI Coordinators and other professional referral sources to provide IECMHC services: Implements social and emotional consultation and coaching across identified service areas in compliance with current or newly developed/revised IECMHC, CSEFEL and Great Start to Quality protocol(s) focusing on the following targets:Providers serving the highest need populations.Home-based providers.Other priority populations as identified by the Office of Great Start and other referral sources.Supports programs that have submitted a self-assessment survey and are eligible to receive consultation and coaching services to develop and maintain a Quality Improvement Plan which includes social and emotional constructs.In high-need situations only, such as a child on the verge of expulsion, the Social Emotional Coordinator may provide short term prevention to providers without self-assessment surveys if there is a signed commitment to complete the self-assessment in a determined period (i.e., 3 months, 6 months, 1 year).Provide onsite training and coaching to eligible providers (QI Plan in place) to assist providers with integrating all levels of the IECMHC and CSEFEL Pyramid Model to include a) universal supports for all children through nurturing and responsive relationships, b) prevention practices that are targeted social emotional strategies to prevent problems, c) individualized prevention practices for children already exhibiting challenging behavior and at-risk of later mental health problems, such as enhanced duration and frequency of targeted strategies such as visual schedules, relaxation techniques, breaking tasks down into small steps, etc. (done in partnership with families and facilitated through the provider) and d) facilitate referral processes for children and families needing intervention. Coaching will support providers in partnering with families to share best practices in IMH and IECMHC. Duration and frequency of coaching will be decided upon using an equity-based model and level of need. Care settings serving the most vulnerable children and with high rates of families receiving subsidy for care will be prioritized. For example, sites with minimal risk could receive coaching, 1 time per month, twice that for moderate risk sites and weekly for high need sites. with the goal of serving a minimum of 20 providers annually.Follow fidelity guidelines for IECMHC and CSEFEL implementation, completing and sharing fidelity report quarterly with administrative staff and MDHHS. Maintains reliability on the Infant Toddler Observation Scale and the Teaching Pyramid Observation Tool - Short formsMaintains reliability on Devereux Early Childhood Tools (Infant, Toddler and Preschool Revised)Participate in 2 hours minimum per month of reflective supervisionAcquire and maintain Level II IMH (Infant Mental Health) endorsementParticipates in 10090% of required technical assistance and management meetings/experiences.Provide ongoing, community based social and emotional professional development (outreach) for 0-58 early care and education providers and other professionals, using an enhanced version of the CSEFEL infant toddler and preschool modules.' Priority for providers serving high need populations, especially- home based providers. Gather, track, and use data to improve IECMHC program practices.Utilize and complete data entry and case related activity into ODIN and the IECMHC site in a timely manner.Collaborate closely with professionals and service providers to align social and emotional services and to avoid duplication.Completes comprehensive, high-quality documentation which meets requirements for Medicaid billingOther duties as assigned.EducationMaster's degree in social work, psychology, or a related field required.
Training RequirementsState of Michigan licenses: Psychologist (LLP, LP), Social Worker (LMSW, LLMSW), Counselor (LPC, LLPC), or Marriage and Family Therapist (LMFT).Minimum of Level II, Michigan Association for Infant Mental Health Endorsement for Culturally Sensitive, Relationship-Based Practice Promoting Infant Mental Health or Graduate Certificate in Infant Mental Health Studies required (If person applying does not have the Ml-AIMH endorsement they will apply for a waiver with the state of MI. They can have one year from the date of hire to obtain a minimum of Level II but must create and follow a plan of action for obtaining endorsement) Level Ill-clinical or higher preferred. Experience RequirementsPreferred experience and knowledge with the IECMHC, IMH and CSEFEL Pyramid Model (0-5) - minimum 3 years of delivering all the CSEFEL Infant Toddler, Preschool modules via professional development (training).Experience with positive behavior support.A minimum of 3 years' experience providing social and emotional professional development (training), consultation, and coaching to early care and education providers.Minimum of 3 years working as a mental health provider specializing in IMH relationship based work with young children (0-5) and their families.Experience providing support within home-based childcare and to high-risk populations.Experience with a variety of child serving systems within the local community (e.g., Early On, EHS/HS, Mental Health, MDHHS etc.).Experience with facilitating meetings, including drafting notes, agendas, running meetings, etc.).Experience billing Medicaid.Knowledge RequirementsThorough knowledge of typical and atypical social and emotional milestones.Competency in standardized social and emotional screening, assessment and DC:0-5.Knowledge of and experience with developmentally appropriate practices within early care and education to include all settings serving early childhood (center-based care, family childcare, preschool, etc.).Thorough knowledge of the learning standards for Infants, Toddlers and Preschoolers.Understanding of the STAR system, Quality Improvement Plans and Assessment Tools (e.g., PQA, Self-Assessment, etc.).A grounding in early childhood development and assessment, as well as knowledge of the workings of early care and learning systems is imperative.Job Specific Competencies / SkillsStrength-based perspective.Relationship-based approach.Culturally sensitive to all populations.Ability to manage own time, self-starter.Competent and confident in using technology to perform data entry, analysis, training, and webinars.Use a parallel process to encourage the development of relationships, adult-adult, child-child, and adult-child.Ability to work as a team member.Organized and timely reporting.Excellent writing and communication skills (reflective, active listening, etc.).Passion and commitment to the program mission.Ability to take initiative to meet local level needs for implementing the IECMHC and Pyramid models (for example, scheduling trainings, ordering materials, etc.).OCHN's Core CompetenciesInteracting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)Special NoticeThis position's funding sources vary based on continued sustainability efforts and currently include Medicaid, Mental Health Block Grant, and other grant funding sources. This position will only be funded to the extent the grant dollars are available.
Additional InformationMust have available means of transportation to and from OCHN and for required offsite meetings or site visits.Must be available for meetings and events which may occur outside of standard office hours.Work performed primarily in an office and community environment.Hybrid (onsite/remote) work schedule available.The ideal candidate must be able to complete all the physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Job DescriptionJob DescriptionThe Substance Abuse Professional (Clinical Analyst - SUD) guides clinical services delivery and implements OCHN’s strategic vision and plan with the respective Providers within the Service Network, including initiatives and projects that advance service recipient involvement, quality outcomes, performance improvement, cost analyses and contract compliance. Essential Functions
Provides clinical content expertise and guidance to the SUD Network Providers for the development and improvement of service initiatives, projects, and programs. This includes research, service recipient and community input, management report analysis, etc.Writes policies and protocols for service provision. Provides clinical guidance to contractors related to audit findings and corrective action plans.Participates in provider case conferences, and provides clinical guidance related to contract requirements. Develops Best Practice / Evidence-Based Practice models of service, and makes recommendations for implementation of the Practices, including protocol and policy development as well as fidelity guidelines.Creates system change through implementation of the principles and practices of Recovery, Self-Determination, Trauma-Informed Systems, Person-/ Family Centered Planning, Peer-delivered services, and Evidenced-based or Best Practices, including the evaluation of outcomes and service recipient satisfaction. Collaborates with the OCHN UM Team to develop and implement SUD Utilization Management guidelines, policies, practices, and outcomes; analyze utilization data; make recommendations for improvements; and provide training / education, as needed.Analyzes system data, identifies trends, monitors usage of services within populations served, provide written reports. Provides recommendations for improvement plans.Takes a leadership role in the effectiveness of clinical activities, identifies improvement actions, as necessary, and makes recommendations as appropriate. Coordinates the identification, development, and implementation of needed training within the designated population group to ensure that SUD Service organizations/staff have the necessary skills to provide quality services and outcomes.Participates in meetings, workgroups, and committees with other OCHN Teams, such as involvement in Access, Quality Management, or benefits coordination initiatives, etc. Actively participates in the development of contracts, as well as the evaluating of performance for contract continuation, including outcome measures, business practices, quality indicators, grievance, and Recipient Rights trends, etc.Participate in the resolution of systems issues identified by Customer Service staff and other members of the OCHN or SUD Team, including communicating relevant information, analyzing data / trends, and making recommendations, arranging provider education / training, and ensuring development and evaluation of improvement plans.Participates in the resolution of Provider issues / complaints, including involvement in the Dispute Resolution process and Appeals process, if needed.Implements identified initiatives and projects via participation in local, state, and federal collaborative activities.Conducts annual audits for contracted providers to ensure contract compliance and quality service delivery.Conducts clinical reviews to assess quality service delivery and provide feedback to providers on practice improvement. Conducts Sentinel Event clinical reviews, as requested, per the Sentinel Event policy.Performs other duties as assigned.Job Requirements and Qualifications Education: Master's degree in mental health field with a full unrestricted license.Preferred Training Requirements (licenses, programs, or certificates): State of Michigan licenses, certification and / or registrations as Psychologist (LLP, LP), Social Worker (LMSW), Counselor (LPC), or Marriage and Family Therapist (LMFT).For Substance Use Disorder Services: Certification from the Michigan Certification board for Addiction Professionals (MCBAP): CAADC or CADC, or active Development Plan. Experience Requirements: Minimum of 2 years relevant experience in providing services to Individual’s with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities. Preference for experience in providing clinical services in the public sector. Preference for experience in human services administration, contract management, or related area in the public sector.Job Specific Competencies/Skills:Working knowledge of the Michigan Department of Licensing and Regulatory Affairs (LARA) SUD Administrative Rules.Working knowledge of the Michigan Mental Health Code.Working knowledge of Michigan Medicaid rules and regulations.Familiarity with Michigan Certification Board for Addiction Professionals (MCBAP) certification standards and processes.Demonstrated experience in quality assurance, quality monitoring and report writing.Demonstrated experience in the preparation and monitoring of budgets.Minimum of 1 year of experience developing quality initiatives, data collection, data analysis including Dashboards. For children’s services - Demonstrated understanding of family systems approaches and commitment to serving children within their family and community. Ability to build positive relationships with contractors and community partners. Ability to create system change through implementation of Best Practice / Evidence-Based practices including fidelity monitoring.Understanding of utilization management.Knowledge of Health Care Systems desiredKnowledge of OCHN Substance Use Disorder and Core Provider Agencies and services Knowledge of the current version of DSM and ASAM criteria.Demonstrated effective interpersonal skills.Demonstrated ability to work effectively in a team environment.Demonstrated effective negotiation skills.Demonstrated effective written and oral communication skills.Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs.Oakland Community Health Network’s Core Competencies: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.Must be available for meetings and events which may occur outside of standard office hours.Work performed primarily in an office environment.Hybrid (onsite/remote) work schedule available.The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
