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• N

  Senior Project Manager - Level II  

  NYC Health Hospitals

  - New York City

  Posted: 28/05/2026

  Apply Now

  NYC Health + Hospitals is the largest public health care system in the... Read More

  NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
  
  At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
  
  Work Shifts
  
  9:00 A.M - 5:00 P.M
  
  Duties & Responsibilities
  
  The Senior Project Manager will play a pivotal role in a dynamic, business/operational environment by serving as an operations point person in the management of business operations initiatives. The role will oversee the daily operations and management of multiple programs/projects/initiatives. The Senior Project Manager will plan, manage and execute performance improvement plans and activities in support of the Business Operations Department and will provide support from a program management perspective for the improvement of Health System operational and clinical effectiveness. The Senior Project Manager will focus on new initiatives to integrate business innovation and operations. The Senior Project Manager will review, analyze and evaluate the business needs and serves as the liaison between the business and the clinical teams. Responsible for creating and refining business and health system requirements. Acts as the internal expert in terms of what a business operations project is, and is not capable of, and is responsible for knowing what changes have been made to the project/initiative.
  
  The Senior Project Manager will work closely with internal team members, stakeholders, collaborators, and participating facilities to ensure that projects are conducted in a timely manner to achieve goals within defined budgets by creating POCs, Project Charters and Work Breakdown Structures.
  
  SUMMARY OF DUTIES AND RESPONSIBILITIES:
  Leads project teams and attends high level meetings, providing project management of system wide projects related to the business operations and improvement of the quality outcomes of the member hospitals of New York City Health and Hospitals under direction of the Director. Identifies major phases, implementation sub-steps, key stakeholders, timelines, resource needs, and potential obstacles for each project to build a comprehensive project plan. Utilizes standard project management tools and summary documents to track and communicate status of projects.Analyzes business needs and ensures that functional and technical requirements are documented.
  - Develops POCs, Project Charters, Project and Business Plans.
  - Identify project stakeholders, determine their needs and expectations for project success
  - Develop communication strategy and establish communication plan
  - Performs necessary investigations, analyses, and evaluations to determine project feasibility.
  - Prepares routine project status reports.
  - Ensure facility resources meet site management, information technology and data monitoring objectives.
  - Provide regular project status information to team members, including attending required meetings and following-up on action items.
  - Ensure adherence to protocols, procedures, and project plans.
  - Establish project goals and measurements of success
  - Ensure each project deliverable has clear completion criteria and acceptance plan
  - Participate in identification, evaluation, and selection of pilot sites.
  - Ensure all projects have a clear education and training component
  - Maintains all relevant documentation and communications as part of the program library.Provides direction and support to the project team ensuring the team is informed of all project changes, decisions, etc. that may affect the success of the project.Establishes and maintains collaborative relationships within the system in order to obtain information and content from providers and colleagues to foster successful project completion.Support short and long term operational/strategic business activities - by developing, enhancing and maintaining project information and models. Also develop and implement effective/strategic business solutions through research and analysis of data and business processes. Develops and manages best-practices and tools for performance improvement plan execution and management. Identifies and manages performance improvement dependencies and critical path issues.Serve as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, and team interactions and deadlines.Coordinates project site monitoring activities, and may participate in site monitoring associated with initiation, interim, close out, and audit visits as required.Adhere and assists with business operations and project specific quality documents (for example: SOPs, work plans/practices, training guides).Provides adjunct analyses of the business processes related to a project in order to inform the project plan and assist the Director with information to make decisions to move the project to successful implementation.Serves as the liaison by understanding and interpreting business requirements, mapping process models, designing technical solutions to satisfy requirements, and completing formal system piloting. Support the Director to achieve project goals for submission and approvals, facility initiation, source document verification, data monitoring, ownership and accountability, and facility/site closure. Perform other duties as assigned.
  
  Minimum Qualifications
  1. Master's Degree or higher from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences, Clinical or related non-clinical disciplines; and four (4) years of progressively responsible experience in administration, management and execution of clinical projects and programs of various complexities, in a health care setting or for health care programs, one (1) year of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or
  2. Bachelor's Degree from an accredited college or university in one of the disciplines listed in 1 above or a related discipline; and six (6) years of progressively responsible experience as described in 1 above, three (3) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or
  3. Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and possession of a valid, professional certification listed below; and five (5) years of progressively responsible experience as described in 1 above, two (2) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas.
  a. Project Management Professional (PMP).
  b. Program Management Professional (PgMP).
  c. Certified Associate in Project Management (CAPM).
  d. Lean Six Sigma (LSS), green belt or above.
  e. Certified ScrumMaster (CSM).
  f. SAFe Agilist (SA).
  
  Department Preferences
  
  PMP Certification preferred.Ability to coordinate or manage multiple projects across the Health System.Excellent planning and problem-solving skills.Excellent communication skills and ability to communicate effectively with all levels of the organization.Ability to travel to other H+H locations throughout NYC (up to 30%), based on project needs.Proficiency with Microsoft Visio, Project, Excel, Word and standard computer programs required.A highly-motivated and meticulous individual with excellent problem-solving and communication skills to join a fast-paced, growth-oriented work environment in a cutting-edge field of business transformation.
  Benefits
  
  NYC Health and Hospitals offers a competitive benefits package that includes:
  Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsLoan Forgiveness Programs for eligible employeesCollege tuition discounts and professional development opportunitiesCollege Savings Program Union Benefits for eligible titles Multiple employee discounts programsCommuter Benefits Programs
  If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. Read Less

  Apply Now
• N

  Senior Project Manager - Level II  

  NYC Health Hospitals

  - New York City

  Posted: 28/05/2026

  Apply Now

  NYC Health + Hospitals is the largest public health care system in the... Read More

  NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
  
  At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
  
  Work Shifts
  
  9:00 A.M - 5:00 P.M
  
  Duties & Responsibilities
  
  Provides support from a program management perspective for the improvement of Health System operational and clinical effectiveness. Focuses on new initiatives to integrate business innovation and operations. The Sr. Project Manager reviews, analyzes, and evaluates the business needs and serves as the liaison between the business and the clinical teams. He/she is responsible for creating and refining business and health system requirements. Acts as the internal expert in terms of what a business operations project is, and is not capable of, and is responsible for knowing what changes have been made to the project/initiative.
  
  The Sr. Project Manager will play a pivotal role in a dynamic, business/operational environment by serving as an operations point person in the management of business operations initiatives. Candidate will oversee the daily operations and management of multiple programs/projects/initiatives. The Sr. Project Manager will plan, manage and execute performance improvement plans and activities in support of the Business Operations Department.
  
  They will work closely with internal team members, stakeholders, collaborators, and participating facilities to ensure that projects are conducted in a timely manner to achieve goals within defined budgets by creating POCs, Project Charters and Work Breakdown Structures.
  
  SUMMARY OF DUTIES AND RESPONSIBILITIES:
  Leads project teams and attends high level meetings, providing project management of system wide projects related to the business operations and improvement of the quality outcomes of the member hospitals of New York City Health and Hospitals under direction of the Director. Identifies major phases, implementation sub-steps, key stakeholders, timelines, resource needs, and potential obstacles for each project to build a comprehensive project plan. Utilizes standard project management tools and summary documents to track and communicate status of projects.Analyzes business needs and ensures that functional and technical requirements are documented. Develops POCs, Project Charters, Project and Business Plans.Identify project stakeholders, determine their needs and expectations for project successDevelop communication strategy and establish communication planPerforms necessary investigations, analyses, and evaluations to determine project feasibility. Prepares routine project status reports. Ensure facility resources meet site management, information technology and data monitoring objectives.Provide regular project status information to team members, including attending required meetings and following-up on action items.Ensure adherence to protocols, procedures, and project plans.Establish project goals and measurements of successEnsure each project deliverable has clear completion criteria and acceptance planParticipate in identification, evaluation, and selection of pilot sites.Ensure all projects have a clear education and training componentMaintains all relevant documentation and communications as part of program library.Provides direction and support to the project team ensuring the team is informed of all project changes, decisions, etc. that may affect the success of the project.Establishes and maintains collaborative relationships within the system in order to obtain information and content from providers and colleagues to foster successful project completion.Support short and long term operational/strategic business activities - by developing, enhancing and maintaining project information and models. Also develop and implement effective/strategic business solutions through research and analysis of data and business processes. Develops and manages best-practices and tools for performance improvement plan execution and management. Identifies and manages performance improvement dependencies and critical path issues.Serve as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, and team interactions and deadlines.Ability to coordinate or manage multiple projects across the Health System.Coordinates project site monitoring activities, and may participate in site monitoring associated with initiation, interim, close out, and audit visits as required.Adhere and assists with business operations and project specific quality documents (for example: SOPs, work plans/practices, training guides).Provides adjunct analyses of the business processes related to a project in order to inform the project plan and assist the Director with information to make decisions to move the project to successful implementation.Serves as the liaison by understanding and interpreting business requirements, mapping process models, designing technical solutions to satisfy requirements, and completing formal system piloting. Support the Director to achieve project goals for submission and approvals, facility initiation, source document verification, data monitoring, ownership and accountability, and facility/site closure.
  Minimum Qualifications
  1. Master's Degree or higher from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences, Clinical or related non-clinical disciplines; and four (4) years of progressively responsible experience in administration, management and execution of clinical projects and programs of various complexities, in a health care setting or for health care programs, one (1) year of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or
  2. Bachelor's Degree from an accredited college or university in one of the disciplines listed in 1 above or a related discipline; and six (6) years of progressively responsible experience as described in 1 above, three (3) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or
  3. Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and possession of a valid, professional certification listed below; and five (5) years of progressively responsible experience as described in 1 above, two (2) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas.
  
  a. Project Management Professional (PMP).
  b. Program Management Professional (PgMP).
  c. Certified Associate in Project Management (CAPM).
  d. Lean Six Sigma (LSS), green belt or above.
  e. Certified ScrumMaster (CSM).
  f. SAFe Agilist (SA).
  
  Department Preferences
  
  Minimum of three (3) years' experience in project management (healthcare environment/operations) and responsibilities in leadership and management of administrative teams.Excellent planning and problem-solving skills.Excellent communication skills and ability to communicate effectively with all levels of the organization.Ability to travel up to 30%, based on project needs.Proficiency with Microsoft Visio, Project, Excel, Word and standard computer programs required.A highly-motivated and meticulous individual with excellent problem-solving and communication skills to join a fast-paced, growth-oriented work environment in a cutting-edge field of business transformation.
  Benefits
  
  NYC Health and Hospitals offers a competitive benefits package that includes:
  Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsLoan Forgiveness Programs for eligible employeesCollege tuition discounts and professional development opportunitiesCollege Savings Program Union Benefits for eligible titles Multiple employee discounts programsCommuter Benefits Programs
  If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. Read Less

  Apply Now
• N

  Patient Care Technician - PAC  

  NYC Health Hospitals

  - New York City

  Posted: 28/05/2026

  Apply Now

  NYC Health + Hospitals/Coler is a certified 815-bed nursing facility w... Read More

  NYC Health + Hospitals/Coler is a certified 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents.
  
  From more than 600 Nursing Homes in New York, Coler ranks #10 in Newsweek's Best Nursing Homes in New York 2026; earned a high-performance rating for Long-Term Care and Short-term Rehabilitation from U.S. News & World Report's Best Nursing Homes in America 2026; and received a 2024 Silver Beacon Award for Memory Care.
  
  At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
  
  Work Shifts
  
  11:45 P.M - 7:45 A.M
  
  Duties & Responsibilities
  
  Purpose of Position:
  
  Under direct supervision of a Licensed Nurse or other licensed professional staff, performs activities and procedures of a non-professional nature in direct/indirect care of patients and residents, or participates as a member of a treatment, nursing, medical or health care team in implementing appropriate regimens.
  
  Examples of Typical Tasks:
  1. Assists in recreational and rehabilitation activities designed to meet the assessed needs, interests and capabilities of patients. Supervises patients/residents during field trips.
  2. Assists with the physical care and personal hygiene of selected patients, consisting of, but not limited to, changing simple dressings, giving enemas and taking vital signs. Prepares patient for meals and feeds them if necessary.
  3. Prepares patient for examination by performing assigned procedures such as temperature, pulse, respiration, height, weight and measurements, and assists in the examination process.
  4. Prepares patient and/or examining room for examination, treatment and/or procedures. Sets up and arranges examining room.
  5. Maintains, assembles and dismantles devices and equipment used in patient care. Prepares and tests
  equipment for safe operation and transports various equipment and supplies.
  6. Changes linen and makes beds. Keeps ward and/or unit, linen, utility, treatment, storage rooms and recreational areas in a neat and orderly fashion.
  7. Assists in care and storage of patients' clothing and property and sterilizes clothing and other personal
  items when required.
  8. Reports observations of patients' and families' condition, mental state and social behavior to medical and professional staff caring for patients, and participates in the assessment and/or care of patients and families.
  9. Maintains, controls, completes, processes and files patients' charts, records, transportation and time records, appropriate forms and documents.
  10. Assists in clinic, admission procedures and in regulation of visitors.
  11. Escorts ambulatory patients and transports non-ambulatory patients by wheelchair, stretcher, bed or stretcher-bed, including those with intravenous apparatuses to all departments, clinics, diagnostic and therapeutic units, religious and recreation centers, and other areas within the facility and facility's affiliation hospital. Accompanies children to facility school and explains nature of trips to patients.
  12. Transports bodies and/or assists mortuary caretaker in transporting bodies to the mortuary and places in refrigerator when necessary. Searches DOA's and completes the required DOA reports. Transports fetuses, amputated parts or other specimens to morgue and provides postmortem care.
  13. Collects and delivers specimens, charts, x-rays, regular and emergency requisitions for diagnostic tests and treatments. Performs other messenger duties, as required.
  14. Provides for comfort needs of patients and assists patient with all aspects and activities of daily living.
  15. Maintains clinical competence by attending continuing education programs.
  
  Minimum Qualifications
  1. Graduation from elementary school.
  2. Successful completion of a basic skill training program for Nurse's Aides, or its equivalent.
  
  Additional Salary Compensation
  
  PAC Patient Care Tech & Nurse's Aide Certificate:
  Special Note: For this assignment, a New York State Nurse's Aide (CNA) Certificate is also required, for which an additional $2,127 will be paid annually. This rate is subject to change and may be prorated for part-time positions.
  Benefits
  
  NYC Health and Hospitals offers a competitive benefits package that includes:
  Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsLoan Forgiveness Programs for eligible employeesCollege tuition discounts and professional development opportunitiesCollege Savings Program Union Benefits for eligible titles Multiple employee discounts programsCommuter Benefits Programs
  If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. Read Less

  Apply Now
• N

  Staff Nurse(Per Hour)-Amb Care  

  NYC Health Hospitals

  - New York City

  Posted: 28/05/2026

  Apply Now

  NYC Health + Hospitals/Metropolitan is the community hospital of choic... Read More

  NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.
  
  At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
  
  Work Shifts
  
  3:00 P.M - 3:30 A.M
  
  Duties & Responsibilities
  
  Purpose of Position:
  
  Under supervision, provides professional nursing care to patients/clients within an assigned unit. Diagnoses and treats responses to actual or potential health problems by means of nursing methods and techniques such as case finding, health teaching, health counseling and provision of care supportive to and restorative of life and well-being.
  
  Examples of Typical Tasks:
  1. Identifies and discriminates between physical and psycho-social signs and symptoms. Selects and performs those therapeutic measures which are essential for effective execution of the nursing regimen for assigned patients/clients.
  2. Develops, implements and continuously evaluates the nursing regimen for assigned patients/clients.
  3. Records and maintains nursing care plans and progress notes on patients/clients to ensure continuity of care.
  4. Interprets and reports responses of patients/clients to appropriate members of the health team.
  5. Participates with interdisciplinary health team members to plan a comprehensive patient care program.
  6. Determines and assigns those components of the nursing regimen which may be carried out by allied nursing personnel.
  7. Provides teaching, guidance and direction to allied nursing personnel in rendering patient care.
  8. Participates in defining, implementing, maintaining and interpreting standards of nursing practice.
  9. Participates in departmental and interdisciplinary conferences pertaining to policies and procedures affecting nursing practice.
  10. Participates in determining conditions, resources and policies essential to the delivery of nursing care services.
  11. Participates in development and maintenance of a system of evaluation of nursing care, practices and procedures, including evaluation of nursing personnel.
  12. Interprets philosophy and objectives of agency and Nursing Department to patients/clients, families and other groups.
  13. Maintains professional competence through participation in continuing education and other appropriate learning experiences.
  14. Performs other professional nursing activities as delegated by nursing service administration.
  
  Minimum Qualifications
  1. A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and
  2. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).
  
  Benefits
  
  NYC Health and Hospitals offers a competitive benefits package that includes:
  Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsLoan Forgiveness Programs for eligible employeesCollege tuition discounts and professional development opportunitiesCollege Savings Program Union Benefits for eligible titles Multiple employee discounts programsCommuter Benefits Programs
  If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. Read Less

  Apply Now
• N

  Senior Project Manager - Level II  

  NYC Health Hospitals

  - New York City

  Posted: 28/05/2026

  Apply Now

  NYC Health + Hospitals is the largest public health care system in the... Read More

  NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
  
  At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
  
  Work Shifts
  
  9:00 A.M - 5:00 P.M
  
  Duties & Responsibilities
  
  The Senior Project Manager will play a pivotal role in a dynamic, business/operational environment by serving as an operations point person in the management of business operations initiatives. The role will oversee the daily operations and management of multiple programs/projects/initiatives. The Senior Project Manager will plan, manage and execute performance improvement plans and activities in support of the Business Operations Department and will provide support from a program management perspective for the improvement of Health System operational and clinical effectiveness. The Senior Project Manager will focus on new initiatives to integrate business innovation and operations. The Senior Project Manager will review, analyze and evaluate the business needs and serves as the liaison between the business and the clinical teams. Responsible for creating and refining business and health system requirements. Act as the internal expert in terms of what a business operations project is, and is not capable of, and is responsible for knowing what changes have been made to the project/initiative.
  
  The Senior Project Manager will work closely with internal team members, stakeholders, collaborators, and participating facilities to ensure that projects are conducted in a timely manner to achieve goals within defined budgets by creating POCs, Project Charters and Work Breakdown Structures.
  
  SUMMARY OF DUTIES AND RESPONSIBILITIES:
  Leads project teams and attends high level meetings, providing project management of system wide projects related to the business operations and improvement of the quality outcomes of the member hospitals of New York City Health and Hospitals under direction of the Director. Identifies major phases, implementation sub-steps, key stakeholders, timelines, resource needs, and potential obstacles for each project to build a comprehensive project plan. Utilizes standard project management tools and summary documents to track and communicate status of projects.Analyzes business needs and ensures that functional and technical requirements are documented.
  - Develops POCs, Project Charters, Project and Business Plans.
  - Identify project stakeholders, determine their needs and expectations for project success
  - Develop communication strategy and establish communication plan
  - Performs necessary investigations, analyses, and evaluations to determine project feasibility.
  - Prepares routine project status reports.
  - Ensure facility resources meet site management, information technology and data monitoring objectives.
  - Provide regular project status information to team members, including attending required meetings and following-up on action items.
  - Ensure adherence to protocols, procedures, and project plans.
  - Establish project goals and measurements of success
  - Ensure each project deliverable has clear completion criteria and acceptance plan
  - Participate in identification, evaluation, and selection of pilot sites.
  - Ensure all projects have a clear education and training component
  - Maintains all relevant documentation and communications as part of the program library.Provides direction and support to the project team ensuring the team is informed of all project changes, decisions, etc. that may affect the success of the project.Establishes and maintains collaborative relationships within the system in order to obtain information and content from providers and colleagues to foster successful project completion.Support short and long term operational/strategic business activities - by developing, enhancing and maintaining project information and models. Also develop and implement effective/strategic business solutions through research and analysis of data and business processes. Develops and manages best-practices and tools for performance improvement plan execution and management. Identifies and manages performance improvement dependencies and critical path issues.Serve as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, and team interactions and deadlines.Coordinates project site monitoring activities, and may participate in site monitoring associated with initiation, interim, close out, and audit visits as required.Adhere and assists with business operations and project specific quality documents (for example: SOPs, work plans/practices, training guides).Provides adjunct analyses of the business processes related to a project in order to inform the project plan and assist the Director with information to make decisions to move the project to successful implementation.Serves as the liaison by understanding and interpreting business requirements, mapping process models, designing technical solutions to satisfy requirements, and completing formal system piloting. Support the Director to achieve project goals for submission and approvals, facility initiation, source document verification, data monitoring, ownership and accountability, and facility/site closure. Perform other duties as assigned.
  
  Minimum Qualifications
  1. Master's Degree or higher from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences, Clinical or related non-clinical disciplines; and four (4) years of progressively responsible experience in administration, management and execution of clinical projects and programs of various complexities, in a health care setting or for health care programs, one (1) year of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or
  2. Bachelor's Degree from an accredited college or university in one of the disciplines listed in 1 above or a related discipline; and six (6) years of progressively responsible experience as described in 1 above, three (3) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or
  3. Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and possession of a valid, professional certification listed below; and five (5) years of progressively responsible experience as described in 1 above, two (2) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas.
  a. Project Management Professional (PMP).
  b. Program Management Professional (PgMP).
  c. Certified Associate in Project Management (CAPM).
  d. Lean Six Sigma (LSS), green belt or above.
  e. Certified ScrumMaster (CSM).
  f. SAFe Agilist (SA).
  
  Department Preferences
  
  PMP Certification preferred.Ability to coordinate or manage multiple projects across the Health System.Excellent planning and problem-solving skills.Excellent communication skills and ability to communicate effectively with all levels of the organization.Ability to travel to other H+H locations throughout NYC (up to 30%), based on project needs.Proficiency with Microsoft Visio, Project, Excel, Word and standard computer programs required.A highly-motivated and meticulous individual with excellent problem-solving and communication skills to join a fast-paced, growth-oriented work environment in a cutting-edge field of business transformation.
  Benefits
  
  NYC Health and Hospitals offers a competitive benefits package that includes:
  Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsLoan Forgiveness Programs for eligible employeesCollege tuition discounts and professional development opportunitiesCollege Savings Program Union Benefits for eligible titles Multiple employee discounts programsCommuter Benefits Programs
  If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. Read Less

  Apply Now
• N

  Sr Project Mgr Lvl 1  

  NYC Health Hospitals

  - New York City

  Posted: 28/05/2026

  Apply Now

  NYC Health + Hospitals is the largest public health care system in the... Read More

  NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
  
  At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
  
  Work Shifts
  
  9:00 A.M - 5:00 P.M
  
  Duties & Responsibilities
  
  Purpose of Position:
  
  Under supervision, is responsible for supervising, coordinating and executing the management of multiple departmental, large-scale and complex projects focused on improvement or development of health care setting and/or System-wide initiatives in support of its strategic goals. Supports collaborative development with various business teams and drives process improvements for the successful management of overall project lifecycles, supporting provision of all deliverables from inception to completion.
  
  Essential Duties and Responsibilities:
  
  Under supervision, performs duties related to the coordination, management, and execution of non-clinical projects, programs, strategic initiatives and related activities.
  1. Responsible for all aspects of project lifecycles including planning, scope definition, design, execution and delivery, including development of administrative and operational processes, templates, procedures/protocols and other core documents.
  2. Provides overall project/program management activities including utilizing project/program management tools and techniques to organize, plan, execute, report and evaluate project/program objectives.
  3. Defines project milestones, and develops and reviews plans and specifications of assigned projects to be familiar with all details and project scopes. Prepares and reviews project reports and metrics.
  4. Confers with planning personnel to determine the nature and scope of proposed projects and programming schedules and with estimating personnel to verify validity of budget estimates. Ensures that adequate funds are budgeted and funds are available before commitments are made.
  5. Consults with departmental leadership and other key stakeholders to develop implementation schedules and provides support to the development and implementation of various operational plans and technical/logistical tracking systems to meet operational needs.
  6. Coordinates reviews among internal business teams, planning staff, local health care setting administrators and, as directed to ensure optimum efficiency and effectiveness in the coordination of assigned projects.
  7. Ensures that scope statements, estimates and contract documents are prepared, in accordance with standards and NYC Health + Hospitals Operating Procedures.
  8. Reviews progress and cost statements including cumulative change order costs to ensure projects remain on schedule and within budgetary limits. Monitors progress against milestones and key deliverables and other performance indicators, and manages risk by proactively anticipating issues and developing contingency plans and solutions.
  9. Evaluates funding status and additional requirements for all cost elements such as site design and construction costs.
  10. Directs schedule development, monitoring and coordination of assigned projects, and informs appropriate personnel regarding start-up operations and completion dates.
  11. Analyzes problems and critical situations relating to assigned projects and develops alternative solutions with teams; reviews these proposals with staff and defines and implements decisions.
  12. Performs other related duties, as assigned.
  
  Minimum Qualifications
  1. Master's Degree from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences or a related discipline; and four (4) years of progressively responsible experience in projects and programs management, execution, and implementation, two (2) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area; or
  2. Bachelor's Degree from an accredited college or university in one of the disciplines as listed in 1 above or a related discipline; and five (5) years of progressively responsible experience as described in 1 above, three (3) of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area; or
  3. Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and possession of a valid, professional certification listed below; and four (4) years of experience as described in 1 above, two (2) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area.
  a. Project Management Professional (PMP).
  b. Program Management Professional (PgMP).
  c. Certified Associate in Project Management (CAPM).
  d. Lean Six Sigma (LSS), green belt or above.
  e. Certified ScrumMaster (CSM).
  f. SAFe Agilist (SA).
  
  Department Preferences
  
  Knowledge, Skills, Abilities and other Requirements:
  Familiarity with data science and machine learning concepts.
  Strong understanding of socio-technical considerations and risks associated with AI (e.g., bias, fairness, governance).Familiarity with relevant data and AI regulations and compliance requirements within healthcare.Excellent communication and interpersonal skills, with the ability to build relationships and coordinate requirement-development across diverse stakeholders.Analytical and problem-solving skills, with the ability to identify and mitigate risks.Project management skills and the ability to work independently and as part of a team.
  Years of Experience:
  Master's: At least 3 years of proven experience in research and development of policy directives, frameworks, particularly in health information technology or data privacy domain.Bachelor's: At least 6 years experience in the aboveAt least 1 year of proven experience working across IT, security, compliance, machine-learning and/or data science teams.Fluency in computer programming languages is a plus.
  Benefits
  
  NYC Health and Hospitals offers a competitive benefits package that includes:
  Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsLoan Forgiveness Programs for eligible employeesCollege tuition discounts and professional development opportunitiesCollege Savings Program Union Benefits for eligible titles Multiple employee discounts programsCommuter Benefits Programs
  If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
  
  Note: Candidates selected for a position are required to come to NYC as part of their onboarding. Read Less

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• N

  Senior Project Manager - Level II (Change Management)  

  NYC Health Hospitals

  - New York City

  Posted: 28/05/2026

  Apply Now

  NYC Health + Hospitals is the largest public health care system in the... Read More

  NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
  
  At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
  
  Work Shifts
  
  9:00 A.M - 5:00 P.M
  
  Duties & Responsibilities
  
  Provides support from a program management perspective for the improvement of Health System operational and clinical effectiveness, specializing in change management initiatives. Focuses on new initiatives to integrate business innovation and operations. The Senior Project Manager reviews, analyzes, and evaluates the business needs and serves as the liaison between the business and the clinical teams. They are responsible for creating and refining business and health system requirements. Acts as the internal expert in terms of change management strategies that support new initiatives, enhance business processes, and ensure alignment between operational and clinical teams.
  
  The Senior Project Manager will play a pivotal role in a dynamic, business/operational environment by managing the people-side of change. The role will oversee the daily operations and management of multiple change management programs/projects/initiatives that focus on communications, training, and stakeholder engagement. The Senior Project Manager will plan, manage and execute change management activities in support of the Business Operations Department.
  
  They will work closely with internal team members, stakeholders, collaborators, and participating facilities to ensure that projects are conducted in a timely manner to achieve goals within defined budgets by creating POCs, Project Charters and Work Breakdown Structures.
  
  General tasks and responsibilities will include:
  Leads project teams and attends high level meetings, providing project management of system wide and change management projects related to the business operations and improvement of the quality outcomes of the member hospitals of New York City Health and Hospitals under direction of the Director. Identifies major phases, implementation sub-steps, key stakeholders, timelines, resource needs, and potential obstacles for each project to build a comprehensive change management plan. Utilizes standard change management tools and templates to track and communicate status of projects.Analyzes business needs and ensures that functional and technical requirements are documented.
  Develops POCs, Project Charters, Project and Business Plans.
  Identify project stakeholders, determine their needs and expectations for project success
  Develop communication strategy and establish communication plan
  Develop and implement structured change management strategies to support business transformation, operational improvements, and clinical initiatives.
  Performs necessary investigations, analyses, and evaluations to determine project feasibility.
  Prepares routine project status reports.
  Ensure facility resources meet site management, information technology and data monitoring objectives.
  Provide regular project status information to team members, including attending required meetings and following-up on action items.
  Ensure adherence to protocols, procedures, and project plans.
  Establish project goals and measurements of success
  Ensure each project deliverable has clear completion criteria and acceptance plan
  Participate in identification, evaluation, and selection of pilot sites.
  Ensure all projects have a clear education and training component
  Maintains all relevant documentation and communications as part of program library.Provides support to leaders and managers on how to lead their teams through change.Establishes and maintains collaborative relationships within the system in order to obtain information and content from providers and colleagues to foster successful project completion.Support short and long term operational/strategic business activities - by developing, enhancing and maintaining project information and models. Also develop and implement effective/strategic business solutions through research and analysis of data and business processes.Develops and manages best-practices and tools for change management plan execution and management. Identifies and manages change management dependencies and mitigation strategies.Serve as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, and team interactions and deadlines.Coordinates project site monitoring activities, and may participate in site monitoring associated with initiation, interim, close out, and audit visits as required.Adhere and assists with business operations and project specific quality documents (for example: SOPs, work plans/practices, training guides).Utilize performance metrics and stakeholder feedback to measure the effectiveness of change management efforts and assist the Director with information to make decisions to move the project to successful implementation.Serves as the liaison by understanding and interpreting business requirements, mapping process models, designing change management strategies to satisfy requirements, and completing formal system piloting.Support the Director to achieve project goals for submission and approvals, facility initiation, source document verification, data monitoring, ownership and accountability, and facility/site closure. Perform other duties as needed
  
  Minimum Qualifications
  1. Master's Degree or higher from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences, Clinical or related non-clinical disciplines; and four (4) years of progressively responsible experience in administration, management and execution of clinical projects and programs of various complexities, in a health care setting or for health care programs, one (1) year of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or
  2. Bachelor's Degree from an accredited college or university in one of the disciplines listed in 1 above or a related discipline; and six (6) years of progressively responsible experience as described in 1 above, three (3) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or
  3. Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and possession of a valid, professional certification listed below; and five (5) years of progressively responsible experience as described in 1 above, two (2) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas.
  a. Project Management Professional (PMP).
  b. Program Management Professional (PgMP).
  c. Certified Associate in Project Management (CAPM).
  d. Lean Six Sigma (LSS), green belt or above.
  e. Certified ScrumMaster (CSM).
  f. SAFe Agilist (SA).
  
  Department Preferences
  
  PMP Certification preferred.A minimum of 3 years of PM experience and responsibilities in change management, organizational transformation, or leading the people side of changeAbility to coordinate or manage multiple change management projects across the Health System.Strong knowledge of change management frameworks (e.g., Prosci ADKAR)Excellent stakeholder management skills and ability to plan & problem solveExcellent communication and facilitation skills and ability to communicate effectively with all levels of the organization.Ability to travel up to 30%, based on project needs.Proficiency with Microsoft Visio, Project, Excel, Word and standard computer programs required.A highly-motivated and meticulous individual with excellent problem-solving and communication skills to join a fast-paced, growth-oriented work environment in a cutting-edge field of business transformation.
  Benefits
  
  NYC Health and Hospitals offers a competitive benefits package that includes:
  Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsLoan Forgiveness Programs for eligible employeesCollege tuition discounts and professional development opportunitiesCollege Savings Program Union Benefits for eligible titles Multiple employee discounts programsCommuter Benefits Programs
  If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. Read Less

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• N

  Accountable Care Manager  

  NYC Health Hospitals

  - New York City

  Posted: 28/05/2026

  Apply Now

  Woodhull Medical and Mental Health Center is attuned to the healthcare... Read More

  Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various convenient locations.
  
  At NYC Health + Hospitals, our mission is to deliver high-quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
  
  Work Shifts
  
  9:00 A.M - 5:00 P.M (37.5 Hours Per Week)
  
  Rotating weekends
  
  Duties & Responsibilities
  
  Purpose of Position:
  
  Under general supervision, with varying degrees of latitude for independent initiative and judgment, coordinates and monitors the management of patient-centered quality care, ensuring optimal utilization of resources, service delivery, and compliance with external review requirements and applicable state and federal rules and regulations and nursing standards of care for better outcomes and improved patient experience. Facilitates patient's progress from admission through discharge, and promotes strategies and forums for collaboration and mutual problem solving.
  
  Examples of Typical Tasks:
  1. Reviews each patient's chart. Ensures that documentation in the medical record supports plan of care and justifies admission and continued stay.
  2. Coordinates and/or participates in multidisciplinary rounds; reviews plan of care; and discusses estimated length of stay, need for continued hospitalization and appropriateness of resources utilization, consultations, treatment plan and discharge plan. Completes Patient Review Instrument (PRI).
  3. Collaborates and consults with physicians and other health care professionals to reach an efficient pathway of care taking and to identify, eliminate, and implement solutions to barriers, and collects and analyzes related data, as needed.
  4. Communicates with Health care setting investigation/reimbursement department and third-party payers to obtain authorizations and ensure appropriate reimbursement, and provides clinical reviews and updates to
  managed care companies, as needed.
  5. Plans and implements strategies to reduce length of stay, reduce resource consumption, and achieve positive client/patient outcomes. May coordinate the implementation of health care setting initiatives designed to increase revenue. Maintains all related records and documentation.
  6. Initiates discharge planning by assessing client/patient and family needs, including but not limited to identifying non-medical psychosocial needs and post discharge medical needs. Informs patient and family of discharge planning options based on diagnosis, prognoses, resources and preferences related to home care services.
  7. Coordinates and facilitates timely implementation of discharge plans for patient; assures timely completion of discharge, transfer and referral forms, prescriptions, and discharge orders; arranges follow-up care, as appropriate.
  8. Performs or coordinates the post Emergency Department discharge phone call to patient and health care providers to facilitate/coordinate and verify that successful linkage to care occurred.
  9. Maintains effective communication with physicians, nursing staff, clients/patients, families and others related to discharge planning; coordinates with social services personnel to provide needed services.
  10. Contacts and directly engages patient's primary care physician and/or health care providers to support continuity of care and effective care transition.
  11. May interview, orient, train, mentor and coach new care management staff, and coordinate and supervise the performance of care coordinators and social work staff performing discharge planning and assessment.
  12. May collaborate in the development of departmental policies and procedures, clinical practice guidelines and critical pathways for designated targeted diagnosis.
  13. May act as an educational resource and provide consultation regarding case management, discharge planning process, clinical documentation requirements and applicable federal, state and local regulations; may identify benefits, implications, and limitations of home care.
  
  Minimum Qualifications
  1. Valid New York State license and current registration to practice as a Registered Professional Nurse issued by the New York State Education Department (NYSED); and
  2. A Baccalaureate degree in Nursing or related health field from an accredited college or university; and
  3. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA); and
  4. Two (2) years of experience as a Registered Professional Nurse.
  
  Benefits
  
  NYC Health and Hospitals offers a competitive benefits package that includes:
  Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsLoan Forgiveness Programs for eligible employeesCollege tuition discounts and professional development opportunitiesCollege Savings Program Union Benefits for eligible titles Multiple employee discounts programsCommuter Benefits Programs
  If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. Read Less

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• N

  Client Navigator - Level II  

  NYC Health Hospitals

  - New York City

  Posted: 28/05/2026

  Apply Now

  NYC Health + Hospitals/Bellevue is America's oldest public hospital, e... Read More

  NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services.
  
  At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
  
  Work Shifts
  
  9:00 A.M - 5:00 P.M
  
  Rotating weekends.
  
  Duties & Responsibilities
  
  Purpose of Position:
  
  Under general direction, with latitude for independent initiative and judgement, plans and directs the day-today operations of the client navigator environment. Interacts with clients, providing information, and explains applicable rules, regulations, policies and procedures. Performs related tasks.
  
  Examples of Typical Tasks:
  1. Supervises, plans, coordinates, monitors and trains staff.
  2. Troubleshoots concerns with clients, traffic flows and computers.
  3. Prepares reports, analyzes data and recommends changes to enhance client relations and flow of traffic within the health care setting.
  4. Assists in the development and distribution of informational materials.
  5. Maintains listings of events, meetings and workshops.
  6. Greets clients and identifies services required to facilitate their flow throughout the health care setting.
  7. Directs clients to appropriate personnel or area.
  8. Monitors the entrance and lobby to facilitate client flow throughout the health care setting.
  9. Provides clear and accurate answers to questions regarding services provided at the health care setting.
  10. Maintains a directory of interpreters, departments, local transportations and community services available at the health care setting.
  11. Maintains wheel chair availability at all times.
  12. Reports client concerns to the appropriate department. Relays information and messages to appropriate personnel.
  13. Maintains coverage of assigned work area at all times.
  14. Maintains client confidentiality.
  15. Maintains records. 16. May be responsible for updating the Admission, Discharge and Transfer (ADT) Report and the Alpha-InHouse Census.
  17. May review client information for accuracy.
  18. May collect, evaluate and prepare reports.
  19. May distribute visitor passes and answer questions regarding patients' status in accordance with policies and procedures established by the health care setting.
  
  Minimum Qualifications
  1. Bachelor's Degree from an accredited college or university; and one (1) year of supervisory/administrative experience; or
  2. High school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization; and two (2) years of full-time customer service experience, including one (1) year of supervisory/administrative experience.
  
  Department Preferences
  
  Bilingual Spanish is preferred.
  
  Benefits
  
  NYC Health and Hospitals offers a competitive benefits package that includes:
  Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsLoan Forgiveness Programs for eligible employeesCollege tuition discounts and professional development opportunitiesCollege Savings Program Union Benefits for eligible titles Multiple employee discounts programsCommuter Benefits Programs
  If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. Read Less

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• N

  Coordinating Manager - Level B  

  NYC Health Hospitals

  - New York City

  Posted: 28/05/2026

  Apply Now

  Since 1875, South Brooklyn Health has established its reputation for c... Read More

  Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.
  
  At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
  
  Work Shifts
  
  8:00 A.M - 4:00 P.M
  
  Duties & Responsibilities
  
  Purpose of Position:
  
  This class of positions encompasses supervisory or administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative and judgment in the delivery of health program and support services.
  
  Essential Duties and Responsibilities:
  
  Under direction and with wide latitude for the exercise of independent initiative and judgment, directs and/or coordinates the administration aspects of the department and performs some of the duties described in Level A:
  1. Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.
  2. Provides administrative supervision for a health service program.
  3. Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods.
  4. Allocates staff on basis of workload, space, and available equipment.
  5. May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
  6. Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department.
  7. Directs the processing of orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients.
  8. As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification.
  9. May analyze patient records with clinical staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.
  10. Ensures that compliance policies and procedures current and followed.
  11. Supervises the office administration and office record keeping activities of the department.
  12. Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.
  13. Supervises the preparation and publication of operational manuals and procedures.
  
  Minimum Qualifications
  1. Master's degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and one (1) year of full-time experience in medically-oriented health care and medical support systems environment; or
  2.Bachelor's degree from an accredited college or university in disciplines listed in "1" above; and two(2)years of full-time experience in medically-oriented health care and medical support systems environment; or
  3.A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a Bachelor's degree.
  
  Benefits
  
  NYC Health and Hospitals offers a competitive benefits package that includes:
  Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsLoan Forgiveness Programs for eligible employeesCollege tuition discounts and professional development opportunitiesCollege Savings Program Union Benefits for eligible titles Multiple employee discounts programsCommuter Benefits Programs
  If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. Read Less

  Apply Now

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