Position Overview
The Intake Coordinator serves as the first point of contact for new clients, caregivers, and referral partners. This position plays a crucial role in ensuring smooth onboarding, efficient communication, and compliance with all agency and state requirements.
Key Responsibilities
Receive and process new client referrals from hospitals, MLTCs, and community partnersVerify insurance coverage and obtain necessary authorizationsCoordinate start-of-care dates with clients, nurses, and scheduling departmentsMaintain accurate and up-to-date information in agency systems (HHAeXchange, Alayacare, etc.)Follow up on pending cases, missing documentation, and incomplete authorizationsCommunicate clearly and professionally with clients, caregivers, and internal departmentsEnsure all intake documentation meets DOH and agency compliance standardsCompany DescriptionNursing Personnel is a well-established LHCSA serving New York for nearly 30 years, known for exceptional patient care, strong compliance, and reliable service. Our team-focused environment, clear workflows, and supportive leadership create a workplace where employees can learn, grow, and succeed. We are committed to professionalism, integrity, and delivering quality home care to every patient we serve.Company DescriptionNursing Personnel is a well-established LHCSA serving New York for nearly 30 years, known for exceptional patient care, strong compliance, and reliable service. Our team-focused environment, clear workflows, and supportive leadership create a workplace where employees can learn, grow, and succeed. We are committed to professionalism, integrity, and delivering quality home care to every patient we serve. Read Less