Aesthetic Patient Coordinator & Medical Assistant
NPOC Wellness and Aesthetics
Locations:
Baltimore, MDWaldorf, MDEmployment Type: Full-Time
Compensation: $25.00-$30.00 per hour (based on experience)
About Us
NPOC Wellness and Aesthetics is a premier medical aesthetics and wellness practice dedicated to helping our patients look, feel, and perform at their highest level. We combine advanced aesthetic medicine with personalized wellness solutions in an elevated, luxury environment where exceptional patient care is our standard.
Our services include:
Neurotoxins (Daxxify & Xeomin)Dermal FillersLip EnhancementSkinPen MicroneedlingLaser Hair Removal (Candela GentleMax Pro)IV Hydration TherapyMedical Weight ManagementPeptide TherapyWellness OptimizationBiostimulatorsWe are seeking experienced, energetic professionals who thrive in a fast-paced luxury medical environment and are passionate about delivering exceptional patient experiences.
Position Summary
The Aesthetic Patient Coordinator & Medical Assistant serves as the face of our practice while providing both clinical and concierge-level support. This role is ideal for an experienced medical assistant with a strong background in medical aesthetics who enjoys building relationships, supporting providers during procedures, and ensuring every patient receives an outstanding experience from consultation through follow-up.
Responsibilities
Clinical Support
Prepare treatment rooms and maintain clinical readinessAssist providers during injectable and aesthetic proceduresPrepare patients for Botox, dermal fillers, laser treatments, microneedling, IV therapy, and wellness servicesObtain vital signs and medical historiesCapture high-quality before-and-after photographsAssist with treatment documentation within the EMRMaintain sterile technique and infection control standardsPerform inventory management and supply orderingClean and sterilize instruments and treatment roomsPatient Experience
Welcome patients with professionalism and warmthEducate patients on treatment preparation and aftercareCoordinate patient flow and schedulingEnsure every patient receives a luxury concierge experienceManage follow-up calls and treatment remindersSupport financing options including Cherry, CareCredit, Klarna, Affirm, and HSA/FSASales & Practice Growth
Educate patients on skincare and wellness productsPromote memberships and treatment packagesEncourage treatment plan completion and rebookingAssist with practice events and promotional campaignsCapture social media content when appropriateQualifications
Required
Certified Medical Assistant (CMA or RMA preferred)Minimum 2 years of recent experience in a medical spa, dermatology, plastic surgery, or aesthetic practiceExperience assisting with cosmetic injectablesExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComfortable working in a fast-paced environmentProfessional appearance and demeanorPassion for aesthetics and patient carePreferred
Experience with:
NeurotoxinsDermal fillersLaser treatmentsSkinPen MicroneedlingIV TherapyMedical Weight ManagementPracticeQ, IntakeQ, Zenoti, Aesthetic Record, or similar EMR systemsMedical photographyRetail skincare salesMembership salesSchedule
Full-TimeRotating weekends requiredSome evening hours may be required for patient events and practice growth initiativesCompensation & Benefits
Compensation
$25.00-$30.00 per hour, based on experience and qualificationsBenefits
Medical InsuranceDental InsuranceVision InsurancePaid Time Off7 Paid Holidays401(k) with 3% employer match after one year of eligible employmentEmployee discounts on aesthetic and wellness servicesProfessional development and continuing education opportunitiesGrowth opportunities within a rapidly expanding organizationOur Ideal Candidate
You are someone who:
Loves aesthetics and wellnessTakes pride in delivering exceptional patient experiencesIs proactive, dependable, and detail-orientedHas a positive, team-first attitudeThrives in a luxury healthcare environmentIs excited to grow with a fast-expanding practiceWhy Join NPOC Wellness and Aesthetics?
At NPOC Wellness and Aesthetics, we are building more than a med spa, we are creating one of Maryland's premier destinations for aesthetic medicine and wellness. We invest in our team, foster professional growth, and believe that exceptional employees create exceptional patient experiences.
If you're passionate about aesthetics, committed to excellence, and ready to grow with a dynamic and innovative practice, we'd love to hear from you.
Read LessAesthetic Patient Coordinator & Medical Assistant
NPOC Wellness and Aesthetics
Locations:
Baltimore, MDWaldorf, MDEmployment Type: Full-Time
Compensation: $25.00-$30.00 per hour (based on experience)
About Us
NPOC Wellness and Aesthetics is a premier medical aesthetics and wellness practice dedicated to helping our patients look, feel, and perform at their highest level. We combine advanced aesthetic medicine with personalized wellness solutions in an elevated, luxury environment where exceptional patient care is our standard.
Our services include:
Neurotoxins (Daxxify & Xeomin)Dermal FillersLip EnhancementSkinPen MicroneedlingLaser Hair Removal (Candela GentleMax Pro)IV Hydration TherapyMedical Weight ManagementPeptide TherapyWellness OptimizationBiostimulatorsWe are seeking experienced, energetic professionals who thrive in a fast-paced luxury medical environment and are passionate about delivering exceptional patient experiences.
Position Summary
The Aesthetic Patient Coordinator & Medical Assistant serves as the face of our practice while providing both clinical and concierge-level support. This role is ideal for an experienced medical assistant with a strong background in medical aesthetics who enjoys building relationships, supporting providers during procedures, and ensuring every patient receives an outstanding experience from consultation through follow-up.
Responsibilities
Clinical Support
Prepare treatment rooms and maintain clinical readinessAssist providers during injectable and aesthetic proceduresPrepare patients for Botox, dermal fillers, laser treatments, microneedling, IV therapy, and wellness servicesObtain vital signs and medical historiesCapture high-quality before-and-after photographsAssist with treatment documentation within the EMRMaintain sterile technique and infection control standardsPerform inventory management and supply orderingClean and sterilize instruments and treatment roomsPatient Experience
Welcome patients with professionalism and warmthEducate patients on treatment preparation and aftercareCoordinate patient flow and schedulingEnsure every patient receives a luxury concierge experienceManage follow-up calls and treatment remindersSupport financing options including Cherry, CareCredit, Klarna, Affirm, and HSA/FSASales & Practice Growth
Educate patients on skincare and wellness productsPromote memberships and treatment packagesEncourage treatment plan completion and rebookingAssist with practice events and promotional campaignsCapture social media content when appropriateQualifications
Required
Certified Medical Assistant (CMA or RMA preferred)Minimum 2 years of recent experience in a medical spa, dermatology, plastic surgery, or aesthetic practiceExperience assisting with cosmetic injectablesExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComfortable working in a fast-paced environmentProfessional appearance and demeanorPassion for aesthetics and patient carePreferred
Experience with:
NeurotoxinsDermal fillersLaser treatmentsSkinPen MicroneedlingIV TherapyMedical Weight ManagementPracticeQ, IntakeQ, Zenoti, Aesthetic Record, or similar EMR systemsMedical photographyRetail skincare salesMembership salesSchedule
Full-TimeRotating weekends requiredSome evening hours may be required for patient events and practice growth initiativesCompensation & Benefits
Compensation
$25.00-$30.00 per hour, based on experience and qualificationsBenefits
Medical InsuranceDental InsuranceVision InsurancePaid Time Off7 Paid Holidays401(k) with 3% employer match after one year of eligible employmentEmployee discounts on aesthetic and wellness servicesProfessional development and continuing education opportunitiesGrowth opportunities within a rapidly expanding organizationOur Ideal Candidate
You are someone who:
Loves aesthetics and wellnessTakes pride in delivering exceptional patient experiencesIs proactive, dependable, and detail-orientedHas a positive, team-first attitudeThrives in a luxury healthcare environmentIs excited to grow with a fast-expanding practiceWhy Join NPOC Wellness and Aesthetics?
At NPOC Wellness and Aesthetics, we are building more than a med spa, we are creating one of Maryland's premier destinations for aesthetic medicine and wellness. We invest in our team, foster professional growth, and believe that exceptional employees create exceptional patient experiences.
If you're passionate about aesthetics, committed to excellence, and ready to grow with a dynamic and innovative practice, we'd love to hear from you.
Read LessFamily Nurse Practitioner (FNP)
Company: NPOC Wellness & Hydration – Wellness, Peptides & Medical Weight Loss
Employment Type: Full-Time, Exempt (Salaried), 40 hours/week, Monday - Friday (Onsite)
Compensation:
About Us
NPOC Wellness provides clinically supervised GLP-1 weight loss, peptide therapy, vitamin therapy, and preventive wellness services. We deliver patient-centered, evidence-based care with a focus on safety, outcomes, and client experience.
At NPOC Wellness, we are redefining preventive healthcare by offering IV hydration, vitamin injections, peptides, and holistic recovery solutions in a modern, spa-inspired environment. Our mission is to deliver exceptional clinical care while creating a premium wellness experience.
Position Overview
We are seeking a Family Nurse Practitioner (FNP) to conduct virtual consultations and provide ongoing clinical oversight for wellness programs that include Hormone Replacement Therapy (HRT), peptide therapy, Botox, and medical weight management.
This role combines weekly oversight responsibilities with fee-for-service patient consultations.
Key Responsibilities
Conduct virtual consultations for wellness services including HRT, peptide therapy, and medical weight management, including medical history review, risk screening, and eligibility assessment.Evaluate patients and place clinically appropriate orders for GLP-1 medications, peptide protocols, HRT labs, and additional diagnostics following established guidelines.Educate patients on their treatment plans, dosing, expectations, safety considerations, and required follow-up care.Provide ongoing clinical oversight for medically supervised programs and ensure continuity of care.Sign off on provider-level items, including medication orders, lab orders, standing orders, and any required medical clearance.Maintain accurate, compliant, and timely clinical documentation in accordance with Maryland regulations and internal protocols.Ensure safe practice standards and adherence to evidence-based guidelines.Collaborate with the clinical leadership team as needed.Qualifications
Active Maryland FNP licenseNational certification (AANP or ANCC)Minimum 2 years of NP experience in wellness, metabolic health, primary care, HRT, or weight management preferredJob Title: Mental Health Front Desk
Department: Administrative / Patient Access
Employment Type: Full-Time
Location: Baltimore, Maryland. On-Site
Reports To: Medical Director
Compensation: $21$24/hr, commensurate with experience
Job Description
Nurse Practitioner On Call LLC provides psychiatric and mental health services across Maryland. We are seeking a detail-oriented Front Desk to serve as the first point of contact for patients and referral sources. This role is central to patient access, scheduling, and the accurate verification of insurance benefits. The ideal candidate brings behavioral health intake experience and a strong working knowledge of Medicaid, Medicare, and commercial insurance verification.
Key Responsibilities
Greet and assist patients and callers professionally, in person and by phone, maintaining a calm and supportive presence appropriate to a behavioral health setting.Verify patient eligibility and benefits for Medicaid, Medicare, and commercial payers prior to appointments.Confirm behavioral health coverage details, including copays, deductibles, coinsurance, prior authorization requirements, visit limits, and telehealth/mobile-service coverage.Obtain and document prior authorizations and referrals as required by each payer.Schedule, confirm, and reschedule appointments; manage provider calendars and coordinate mobile-visit logistics.Collect, verify, and accurately enter demographic and insurance information into the practice management/EHR system.Communicate patient financial responsibility clearly and collect copays and balances at time of service.Maintain strict HIPAA compliance and patient confidentiality at all times.Coordinate with billing staff to resolve eligibility discrepancies and reduce claim denials.Support referral intake from hospitals, primary care providers, and community partners.Required Qualifications
High school diploma or equivalent (Associate's degree preferred).Minimum 2 years of front desk/patient access experience in a healthcare setting; behavioral health or psychiatric experience strongly preferred.Demonstrated knowledge of insurance verification for Medicaid, Medicare, and commercial insurance plans.Familiarity with Maryland Medicaid managed care organizations and behavioral health benefit structures.Working knowledge of prior authorization and referral processes.Proficiency with EHR/practice management systems and standard office software.Strong communication, organization, and multitasking skills.Demonstrated discretion and professionalism handling sensitive patient information (HIPAA).Preferred Qualifications
Prior experience in a mental health or psychiatric practice.Experience with telehealth or mobile-service scheduling.Bilingual (Spanish or other) a plus.Familiarity with eligibility portals (e.g., Carelon, Availity, Novitasphere, NaviNet).Work Environment & Physical Requirements
Office-based role with prolonged periods of sitting and computer/phone use.Fast-paced environment requiring frequent multitasking and interaction with patients in varying emotional states.Equal Employment Opportunity
Nurse Practitioner On Call LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Benefits:
Medical, Dental and vision
PTO
7 Paid Holidays
20% off Wellness services
401K with 3% employer matching (after 1 year)
Read LessJob Description: Marketing Intern
Department: Marketing Reports to: Kelvinda Kamara, Co-owner Location: In-Person, Baltimore (in-clinic time required at NPOC Wellness & Hydration) Employment Type: Part-Time, Non-Exempt (W-2) Schedule: 2024 hours/week, flexible within business hours; some evening/weekend availability for events Compensation: $15.00/hour Start Date: Rolling
About NPOC Wellness & Hydration
NPOC Wellness & Hydration is a Maryland-based clinical wellness brand offering IV hydration therapy, medical weight management (GLP-1), peptide therapy, NAD+/NIAGEN IV therapy, supplements, and a growing aesthetics service line including Botox, hydrodermabrasion, and esthetician-led skincare. We deliver premium, evidence-based wellness with a whole-patient care philosophy. We are owned and operated by a board-certified Family and Psychiatric Nurse Practitioner with 15+ years of clinical experience.
We are building a high-performing marketing function and are looking for a motivated intern who wants real-world experience in healthcare and wellness brand-building, with potential to grow into a long-term Marketing Coordinator role.
Position Summary
The Marketing Intern supports the execution of NPOC's marketing, content, and partnership initiatives across all service lines. This is a hands-on execution role: you will produce, schedule, and report on content created within brand and clinical guidelines set by leadership. You will not independently develop clinical claims, negotiate partnership terms, or approve final published content, but you will own the day-to-day rhythm that keeps our brand visible, engaging, and growing.
This role is ideal for a marketing, communications, public health, business, or related student/recent grad who wants healthcare brand experience and is excited about wellness, aesthetics, and integrative care.
Key Responsibilities
Content Production & Scheduling (40%)
Schedule social media content (Instagram, TikTok, Facebook, LinkedIn) using approved scheduling toolsCapture in-clinic photo and video content of services, treatment rooms, products, and teamDraft social captions and email copy from leadership-provided talking points and the existing 90-day content calendarAssemble email newsletters in our email platform from pre-approved contentMaintain content asset library (photos, videos, graphics) with proper organization and taggingCommunity Management (15%)
Respond to DMs, comments, and messages using approved scripts and FAQsEscalate clinical questions, complaints, or PHI-adjacent inquiries to leadership immediatelyMonitor brand mentions and tagsLocal SEO & Reputation (15%)
Post weekly Google Business Profile updates across all locationsRespond to Google, Yelp, and Facebook reviews using approved templates within 24 hoursMonitor and update local citations and directory listingsAnalytics & Reporting (10%)
Pull weekly social, email, GBP, and website analyticsBuild a simple weekly dashboard showing KPIs: follower growth, engagement, reach, GBP views, lead form fills, and booked consultsSurface trends and recommendations for leadership reviewPartnership Support (15%)
Research and build prospect lists for potential gym, corporate wellness, Chamber, and community partnersDraft outreach emails and follow-up sequences using leadership-approved templatesCoordinate logistics for events, pop-ups, and partner activationsTrack partnership pipeline in CRM or shared trackerEvent & Administrative Support (5%)
Support NPOC's presence at Chamber events, wellness fairs, and community partnershipsOrder marketing collateral and swagMaintain marketing SOPs and update as workflows evolveRequired Qualifications
Currently enrolled in or recent graduate of a Bachelor's program in Marketing, Communications, Public Health, Business, or related fieldStrong written communication skills with attention to grammar, tone, and brand voiceWorking knowledge of Instagram, TikTok, Facebook, and LinkedIn for businessComfort with photo and short-form video capture using a smartphoneProficient in Canva or similar design toolsHighly organized, deadline-driven, and able to manage multiple workstreams independentlyReliable transportation to NPOC clinic locations (Baltimore, Waldorf as needed)Available for occasional evening or weekend eventsEligible to work in the U.S.Preferred Qualifications
Prior experience in healthcare, wellness, beauty, or medspa marketingFamiliarity with email marketing platforms (Mailchimp, Klaviyo, or similar)Familiarity with social scheduling tools (Later, Metricool, Meta Business Suite)Basic photo/video editing (CapCut, Lightroom Mobile, Adobe Express)Experience with Google Business Profile managementExposure to HIPAA, healthcare compliance, or regulated industry marketingCompliance & Conduct Requirements
HIPAA training: Must complete HIPAA awareness training within first 14 days of hire (provided)Scope of work: Must follow NPOC's content approval workflow, no health claims, before/after photos, patient stories, or service-specific copy may be published without clinical approvalConfidentiality: Will sign a confidentiality and non-disclosure agreementBrand voice: Will adhere to the NPOC brand voice and clinical communication guidelinesPatient privacy: Will not collect, transmit, or store any patient health information outside of approved systemsWhat You'll Learn
How a multi-service-line healthcare brand builds and scales marketing infrastructureHealthcare and wellness marketing compliance (FDA, FTC, HIPAA, state Board considerations)End-to-end content production cycles in a regulated industryLocal SEO and reputation management for multi-location healthcare practicesB2B partnership development in healthcare and wellness ecosystemsDirect mentorship from a clinician-founder and an experienced esthetician/trainerGrowth Path
This role is structured with a clear path to Marketing Coordinator ($2025/hr range) within 612 months for a high performer who demonstrates ownership, sound judgment, and measurable results against KPIs. Strong performance may also lead to expanded scope including paid ad management and content strategy input.
How to Apply
Please submit:
ResumeBrief cover letter (300 words) describing why you're interested in healthcare/wellness marketingLinks to 23 examples of social content you've created (personal accounts welcome)Optional but encouraged: A 60-second mock Instagram caption for one of our services (IV hydration, NAD+, Botox, GLP-1, or hydrodermabrasion), we want to see your voice, not your medical knowledgeApplications reviewed on a rolling basis.
NPOC Wellness & Hydration is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Read LessRegistered Nurse
Date:ASAP
Location:Waldorf
Job Type:Full-time, including weekends availability
Company:NPOC Wellness & Hydration
About Us
AtNPOC Wellness, were redefining wellness through premium IV hydration, vitamin injections, peptides, and personalized recovery solutions, all delivered in a high-end, supportive environment. Our team is committed to exceptional client care and helping individuals elevate their health from the inside out.
Your Role
NPOC Wellness is seeking a qualifiedRegistered Nurse to provideIV hydration, vitamin injections, and aesthetic services. This role is ideal for RNs with strong IV skills who enjoy wellness-focused, client-centered care.
Responsibilities
Administer IV hydration, vitamin injections, and related therapies safely and accuratelyEnsure safe, accurate IV placement and monitoringEducate clients on services, benefits, and post-treatment careMaintain clear and compliant documentationProvide a professional, supportive, and positive client experienceCollaborate with the wellness team to ensure an exceptional client experienceRequirements
Active RN license in Maryland2+ years of clinical experience (ER, med-surg, infusion, or wellness)Proficiency in IV insertion and IM/SQ injectionsSchedule
Shifts may include weekends (two shifts on Saturday or Sunday)Weekday shifts are 9:00 am - 6:00 pm unless otherwise specified, and weekends are 10:00 am - 6:00 pm unless otherwise specifiedEvents are often hours outside of the regular operating hours and are scheduled on a rotation based on availability and preferenceReady to help people feel their best, one drip at a time?
Apply todayand become part of the NPOC Wellness family!
