Dear Partner, Good Morning ,Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for "ServiceNow Administrator, Jackson, MS, Remote need submissions you please review the below role, if you are available, could you please send me updated word resume, and below candidate submission format details, immediately. If you are not available, any referrals would be greatly appreciated. Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you. Candidate Submission Format - needed from youFull Legal NamePersonal Cell No ( Not google phone number)Email IdSkype IdInterview AvailabilityAvailability to start, if selectedCurrent LocationOpen to RelocateWork AuthorizationTotal Relevant ExperienceEducation./ Year of graduationUniversity Name, LocationLast 4 digits of SSNCountry of BirthContractor Type : mm/ddHome Zip Code Assigned Job Details Job Title : ServiceNow AdministratorLocation: Jackson, MS, RemoteRate : Best competitive rate Remote but must report onsite once per quarter unless otherwise coordinated with manager. Do not submit candidates unwilling to report onsite once per quarter. They can ask for further details if/when they interview. Position Description and Job Skill Set Description of the job functions the contractor will be expected to perform.We are seeking an experienced ServiceNow Administrator/Developer to support, administer, and maintain its newly implemented IT Service Management (ITSM) module. This role is essential to ensure the ongoing performance, reliability, and enhancement of our ServiceNow environment. The ideal candidate will bring technical expertise and best practices in ServiceNow administration, development, and support, with the flexibility to help expand the platform in the future. Scope of Work: The ServiceNow Administrator/Developer will be responsible for:System Administration -Serve as the primary administrator for the ServiceNow ITSM module. Monitor system health, performance, and functionality.Manage user roles, groups, and permissions.Ensure adherence to platform governance, change control, and development standards. Break/Fix Support - Troubleshoot and resolve technical issues within the ITSM module. Conduct root cause analysis for incidents and implement permanent fixes. Manage incident and request queues related to ServiceNow issues.Development & Configuration -Design and configure workflows, forms, fields, business rules, client scripts, UI policies, and service catalog items within the ITSM module. Develop and maintain integrations with other systems, as needed. Create and maintain reports and dashboards.Enhancements & Continuous ImprovementAnalyze business requirements and propose scalable, secure solutions in the ServiceNow platform. Provide recommendations for improvements and enhancements to existing ITSM workflows and features. Prepare for future module implementations (e.g., Public Sector Digital ServicesTraining & Documentation -Create and maintain system documentation and user guides.Train internal staff on use and capabilities of the ServiceNow ITSM module.Collaboration & Planning -Serve as liaison between IT leadership, business units, and ServiceNow support/vendor resources. Participate in roadmap discussions and assist in planning future ServiceNow expansions. Required Skills/Experience Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume willNOT be presented to the manager for consideration.3+ years of experience as a ServiceNow Administrator or Developer. ServiceNow Certified System Administrator (CSA) Required.Experience in a public sector or Medicaid environment.Experience preparing a platform for expansion, particularly with Public Sector Digital Services or other ServiceNow modules.Strong understanding and hands-on experience with the ITSM module (Incident, Problem, Change, Knowledge, Service Catalog, etc.Experience with JavaScript, Glide scripting, and ServiceNow APIs.Familiarity with ServiceNow update sets, scoped applications, and integrations. Ability to work independently and manage multiple priorities.Excellent communication and documentation skills. Preferred/Not Required Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisoryexperience, WebLogic experience helpful, etc.ServiceNow Certified Application Developer. Experience in a public sector or Medicaid environment.Experience preparing a platform for expansion, particularly with Public Sector Digital Services or other ServiceNow modules. With Gratitude,Bhavani Recruiting Manager Nukasani Group IncEmail: 540 W Galena Blvd, Suite 200, Aurora IL 60506.People, Process, Technology IntegratorAn E-Verified Company
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