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NTT America
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  • Financial Lead  

    - Austin
    Req ID: 371788 NTT DATA strives to hire exceptional, innovative and p... Read More
    Req ID: 371788 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Financial Lead to join our team in Austin, Texas (US-TX), United States (US). Job Overview (TX-DIR): NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. As Director of Account Finance (TX-DIR / Texas Public Sector), you will lead the operational finance function and governance delivering products and services through the Texas Department of Information Resources (DIR) Shared Technology Services Program. You will be accountable for DIR-aligned contractual legislative budgeting and forecasting, invoicing and chargeback, invoicing disputes, software procurement and license compliance, and financial reporting required to support contract compliance, audit readiness, and accurate, timely customer invoicing. You will partner closely with Account/Sales leadership, delivery leaders, corporate finance, contracts/procurement, and tax to ensure financial practices align with applicable Texas state requirements, DIR contract terms, and internal controls. This role supports account profitability and cash flow while maintaining rigorous compliance and documentation standards expected in Texas public-sector contracting. The Director will report directly to the Account Director. In this role, you will be responsible for: * Lead operational financial planning & analysis, accounting support, budgeting, forecasting, and management reporting delivering under TX-DIR contracts. Own billing and invoicing governance (e.g., invoice accuracy, supporting documentation, approvals, and reconciliation) aligned to DIR contract terms, purchase orders, and customer requirements utilizing IT Financial Management (ITFM) for the billing and chargeback of services consumed within public cloud, including integrated tagging of services, products, and components for tracking chargeback. Provide DIR operational support across procurement and order-to-cash processes, ensuring DIR/customer purchasing requirements are met and documented. * Coordinate with delivery and corporate finance to source, create, and manage requisitions and purchase orders (POs), reconcile invoicing and coordinate approvals, and maintain PO accuracy to support DIR-compliant purchasing and invoicing * Track software licensing, entitlements, and renewal dates; coordinate renewals and related payments to ensure continuity of coverage and accurate billing support * Partner with procurement, contracts, and vendors to resolve PO, receiving invoice exceptions (e.g., mismatches, missing documentation) and improve cycle time and compliance * Work with the account team to validate invoice line mapping to DIR pricing/quotes and customer POs, confirm required backup, and support timely, accurate invoice submission * Monitor daily/weekly cash and working-capital drivers (AR, unbilled, WIP) and drive timely collections in coordination with account leadership and shared services * Provide budget reporting to be used by DIR and STS Customers to support preparation of annual and/or biennial operating budgets and biennial Legislative Appropriations Requests (LAR).Ensure compliance with applicable federal, state, and local requirements and organizational policies, including GAAP and relevant public-sector accounting and contracting practices * Partner with contracts/procurement to confirm DIR contract compliance for pricing, allowable charges, change orders, renewals, and contract amendments; support PO workflow governance (including Ariba, as applicable) from a financial controls' perspective * Lead audit readiness and support internal/external audits by maintaining required documentation, schedules, and evidence for billing, revenue, and cost compliance * Oversee accounts payable coordination as needed to support vendor payment timing and accurate cost allocation on DIR-related delivery * Collaborate with tax and legal stakeholders on Texas-specific considerations (as applicable), and ensure financial reporting is filed accurately and on time * Develop, document, and improve financial operating processes to strengthen controls, enable scalability, and reduce cycle time for forecasting, closing, and invoicing * Perform other duties as required Required Experience & Qualifications: * Bachelor's degree in Accounting, Finance, Business. * 8+ years of experience in finance (FP&A, accounting, close/reporting, or commercial finance), including responsibility for forecasting and executive reporting * Experience supporting U.S. public sector contracting; Texas public sector experience strongly preferred * Expereince with TX-DIR cooperative contracts and/or Texas state procurement and invoicing practices (e.g., PO-based billing, required invoice support, contract compliance) * Experience on accounting and financial practices (GAAP), internal controls, and audit readiness * Experience managing Orders / Sales / Backlog and translating pipeline to forecast; ability to explain drivers of revenue, margin, and variance * Experience with MS Office (Excel, PowerPoint) and financial systems/ERP; ability to build repeatable reporting * Experience with procurement and PO-to-invoice processes, including Ariba (or similar), PO creation/approvals, and invoice reconciliation Preferred Qualifications: * Ability to work U.S. public-sector engagements and comply with customer security and background-check requirements, as applicable * Strong analytical and problem-solving skills; ability to structure ambiguous problems and make sound trade-off recommendations * Proven ability to influence cross-functional stakeholders (sales, delivery, contracts/procurement, tax) and drive process adherence * Excellent verbal and written communication and relationship-building skills; comfortable presenting to senior leadership * Strong knowledge and experience with government/public-sector accounting concepts and controls * Ability to travel up to 10% (as business needs require) Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $72,225- $160,500. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. #INDPUBLIC About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Read Less
  • Customer Service Associate  

    - Saint Louis
    Req ID: 56611 NTT DATA Services strives to hire exceptional, innovati... Read More
    Req ID: 56611 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Pay for this role is $15.50hr Basic Qualifications: * 6 Months experience in an office environment * 6 Months experience using a computer with Microsoft Windows PC applications * 6 Months of Work from home enciroment * High school diploma or GED Preferences. Responsibilities: * Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims * Designated quiet area to complete calls while working from home * Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. * Ensuring customer satisfaction and strive to meet service standards. * A typical day will likely involve fielding between 75 to 100 calls. * Communicating effectively and professionally with both internal and external customers to resolve questions and issues. * Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. * Collaborating with management or other team members as appropriate to proactively address service issues and concerns. * 6 months of experience in a role that required attention to detail, accuracy, and accountability for your work product. * 6 months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting. New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process * All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must Pass Drug screen Must Pass a background check with Education check and employment verification check. Required schedule availability for this position is Monday-Friday 7:00 am ct to 7:00 pm (Central Time), Saturday mornings (rotating) 8:00 am to 12:00 pm (Central Time) could also be required Remote Working and Technology Requirements To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology. Technology * NTT DATA will provide a computer and headset for remote work. * Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols. * Failure to return equipment may result in collection actions and/or other consequences. * Individuals must provide their own high speed internet access with speeds at or above 50 Mbps. * A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location. Technical Performance and Issue Tracking * Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. * Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite. Remote Workspace Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service. * Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment. * The workspace must be a permanent, unencumbered location used daily for work. * Employees must work with minimal distractions that do not interfere with business operations or service delivery. * Ideally, the workspace is isolated from other household members and used exclusively for job duties. * Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service. * Employees must work from the same location consistently unless prior approval is obtained. * If a change in work location is necessary: * The new location must meet all Remote Workspace and Technology Requirements. * Notification to NTT DATA Management is required before relocating #INDBPO #LI-MIWS About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Read Less
  • Customer Service Associate  

    - Memphis
    Req ID: 56611 NTT DATA Services strives to hire exceptional, innovati... Read More
    Req ID: 56611 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Pay for this role is $15.50hr Basic Qualifications: * 6 Months experience in an office environment * 6 Months experience using a computer with Microsoft Windows PC applications * 6 Months of Work from home enciroment * High school diploma or GED Preferences. Responsibilities: * Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims * Designated quiet area to complete calls while working from home * Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. * Ensuring customer satisfaction and strive to meet service standards. * A typical day will likely involve fielding between 75 to 100 calls. * Communicating effectively and professionally with both internal and external customers to resolve questions and issues. * Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. * Collaborating with management or other team members as appropriate to proactively address service issues and concerns. * 6 months of experience in a role that required attention to detail, accuracy, and accountability for your work product. * 6 months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting. New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process * All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must Pass Drug screen Must Pass a background check with Education check and employment verification check. Required schedule availability for this position is Monday-Friday 7:00 am ct to 7:00 pm (Central Time), Saturday mornings (rotating) 8:00 am to 12:00 pm (Central Time) could also be required Remote Working and Technology Requirements To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology. Technology * NTT DATA will provide a computer and headset for remote work. * Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols. * Failure to return equipment may result in collection actions and/or other consequences. * Individuals must provide their own high speed internet access with speeds at or above 50 Mbps. * A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location. Technical Performance and Issue Tracking * Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. * Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite. Remote Workspace Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service. * Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment. * The workspace must be a permanent, unencumbered location used daily for work. * Employees must work with minimal distractions that do not interfere with business operations or service delivery. * Ideally, the workspace is isolated from other household members and used exclusively for job duties. * Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service. * Employees must work from the same location consistently unless prior approval is obtained. * If a change in work location is necessary: * The new location must meet all Remote Workspace and Technology Requirements. * Notification to NTT DATA Management is required before relocating #INDBPO #LI-MIWS About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Read Less
  • Req ID: 367933 NTT DATA strives to hire exceptional, innovative and p... Read More
    Req ID: 367933 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Service Representative - (bi-lingual Spanish) to join our team in Chicago, Illinois (US-IL), United States (US). General Duties and Tasks * Serve as the primary point of contact for customers seeking assistance via inbound telephone calls or email correspondence. * Respond to customer inquiries through an Automatic Call Distribution (ACD) system and an email routing platform in a timely, professional, and efficient manner. * Educate and assist customers with account and billing-related questions, concerns, and service requests. * Accurately identify customer needs and provide appropriate resolutions in full compliance with established Policies, Procedures, and Protocols. * Research and analyze customer inquiries, taking appropriate and timely action to resolve billing and service-related matters. * Foster positive customer relationships while consistently demonstrating the highest standards of ethics, quality, and professionalism. * Provide application support and navigational guidance for customer-facing technologies. * Escalate unresolved issues to the appropriate next level of support in accordance with established escalation protocols and business guidelines. * Deliver accurate information and guidance related to first-level business processes and requirements. * Document all customer interactions by entering detailed, accurate, and complete account notes in accordance with Account Note Maintenance Guidelines. * Demonstrate consistent adherence to the CARE Framework, including Compliance, Attendance, Results, and Excellence. * Uphold EDGE Framework standards by meeting Quality Assurance requirements and positively contributing to Customer Feedback survey outcomes. * Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. * Must consistently meet required performance standards for Availability, Responsiveness, and Average Handle Time (AHT). * Must consistently meet all zero-tolerance, business-critical Service Reliability Evaluation (SRE) standards and scored quality requirements. Minimum Requirements * Minimum of 3 to 5 years of experience in a contact center and/or customer service environment, including demonstrated familiarity with performance metrics related to Availability, Call Handling, and Quality Assurance. * High school diploma or GED required. * Language Requirement: Fluency in English (written and verbal) as well as fluency in Spanish is highly preferred as well. Preferred Qualifications * Completion of continuous vocational training, college coursework, or attainment of a college degree preferred. * Strong verbal communication skills with the ability to demonstrate a clear, professional tone and articulate speaking ability. * Proficient computer and keyboarding skills, including the ability to efficiently navigate multiple systems, screens, and applications simultaneously. * Demonstrated customer-focused demeanor with strong service orientation and the ability to deliver exceptional customer service in a dynamic and fast-paced environment. Work Location & Onsite Requirements * The official project work location is 2 N. LaSalle St., downtown Chicago. * The Voice CSR role may be eligible for remote work only if the individual meets and continuously maintains all Remote Workplace and Technology Requirements outlined below. * Remote work status is conditional and subject to ongoing compliance. Remote eligibility is not guaranteed and may be revoked at any time based on performance, compliance, or technology requirements, with reassignment to onsite work at 2 N. LaSalle St., Chicago. * All newly hired remote employees are required to report to the downtown Chicago office after hire to pick up company-issued equipment and complete one (1) day of mandatory in-person training. Travel to the onsite location is a condition of employment. * Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements. Remote Workplace and Technology Requirements Remote work is a privilege, not an entitlement. Individuals must meet and continuously maintain all Remote Workplace and Technology Requirements. Failure to do so may result in immediate reassignment to onsite work at 2 N. LaSalle St., downtown Chicago. Technology Requirements * NTT DATA will provide a company-issued computer and headset. New employees may temporarily use a personal computer to attend virtual training until company equipment is deployed. * Employees are fully responsible for the care, protection, and security of all company-issued equipment and must return all equipment immediately upon separation in accordance with company protocols. * Failure to return equipment may result in collection actions and/or additional administrative consequences. * Employees must provide and maintain high-speed internet service with minimum speeds of 50 Mbps or greater. Internet performance must consistently support uninterrupted business operations. * A hard-wired Ethernet connection is strictly required: * Wi-Fi connections are not permitted. * Mobile hotspots, wireless broadband, satellite connections, and public internet connections are strictly prohibited. * Working from internet connections outside of the employee's personal residence is not permitted. Stable, reliable, wired internet connectivity is a business-critical requirement and is non-negotiable. Technical Performance and Issue Management * Management actively monitors technical performance, downtime, and system availability. * Remote employees must adhere to all technical support procedures, troubleshooting protocols, and escalation processes without exception. * Chronic connectivity issues, recurring internet instability, repeated technical disruptions, or excessive downtime that interfere with job performance will result in corrective action. * If remote technical reliability does not meet operational standards, remote work privileges may be revoked and the employee will be reassigned to full-time onsite work. Remote Workspace Requirements * Employees must maintain a dedicated, professional workspace capable of supporting uninterrupted, business-grade customer service. * The workspace must be a permanent, fixed location used daily for work duties. * Employees must work in an environment free from distractions that interfere with service delivery. * Background noise, interruptions from individuals or pets, and environmental disruptions must be minimized. * Employees must work from the same approved location consistently unless prior management approval is obtained. * Any change in work location requires advance approval, and the new location must fully meet all Remote Workplace and Technology Requirements. Remote Reliability Standard * Remote employees must maintain the same level of operational reliability, performance consistency, and service quality as onsite staff. * Employees must consistently meet required performance standards for Availability, Responsiveness, Average Handle Time (AHT), and all zero-tolerance, business-critical Service Reliability Evaluation (SRE) standards. * Repeated internet outages, unstable connections, technology failures, excessive downtime, or workspace disruptions are not acceptable. * If management determines that remote reliability or performance standards are not consistently met, remote eligibility may be revoked and the employee might be reassigned to full-time onsite work at 2 N. LaSalle St., downtown Chicago. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $30,613 - $42,477. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Read Less
  • ServiceNow Developer  

    - Chantilly
    Req ID: 374251 NTT DATA strives to hire exceptional, innovative and p... Read More
    Req ID: 374251 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow Developer to join our team in Chantilly, Virginia (US-VA), United States (US). Job Summary: NTT DATA is seeking a seeking a highly motivated and experienced ServiceNow Hardware Asset Management (HAM) Developer to join our dynamic IT team. In this role, you will be responsible for designing, developing, implementing, and maintaining our ServiceNow HAM capability and its integrations, ensuring accurate and efficient management of our hardware assets throughout their lifecycle. You will work closely with IT Asset Management, Operations, Procurement, and other stakeholders to optimize processes and drive value from our asset data. Job Duties: * Development & Configuration: * Design, develop, configure, and customize ServiceNow HAM, including workflows, Flow Designer, business rules, client scripts, UI policies, script includes, and custom applications related to hardware asset management. * Implement and maintain HAM capabilities such as asset lifecycle management, procurement, inventory, refresh, and disposal processes. * Develop and enhance Service Portal components for self-service asset requests, tracking, and reporting. * Ensure data integrity and accuracy within the CMDB for all hardware assets, including CI relationships and attributes. * Integration: * Develop and maintain integrations between ServiceNow HAM and external systems, inventory management systems and discovery tools. * Utilize various integration methods including REST/SOAP APIs, MID Servers, and data sources. * Process Improvement & Automation: * Collaborate with ITAM and other business stakeholders to understand requirements, translate them into technical solutions, and improve existing hardware asset management processes. * Identify opportunities for automation within the HAM lifecycle to enhance efficiency and reduce manual effort. * Support & Maintenance: * Provide expert-level support, troubleshooting, and issue resolution for the ServiceNow HAM module and related integrations. * Perform regular health checks, performance tuning, and apply platform upgrades or patches as needed. * Documentation & Best Practices: * Create and maintain comprehensive technical documentation, including design specifications, development guides, and test plans. * Adhere to ServiceNow best practices, coding standards, and security guidelines. * Participate in code reviews and provide constructive feedback. Basic Qualifications: * Minimum 12 years of experience to include the duties and responsibilities outlined above. * Bachelor's Degree in relevant field may be substituted for 5 years of relevant experience * Minimum 5 years of experience in ServiceNow platform development, including JavaScript, UI Actions, UI Policies, Client Scripts, Business Rules, Script Includes, Workflows, and Flow Designer. * Minimum 3 years of experience with ServiceNow HAM implementation and configuration. * Minimum 2 years of experience in integrating ServiceNow with external systems using REST/SOAP APIs, JSON, XML, and MID Servers. * Ability to obtain and maintain a Secret clearance Preferred Qualifications: * Bachelor's degree * In-depth understanding and practical experience with ServiceNow CMDB, ITSM, and ITAM modules. * Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues. * Excellent verbal and written communication skills, with the ability to translate technical concepts to non-technical stakeholders. * ServiceNow Certified Application Developer (CAD) * ServiceNow Certified Implementation Specialist - ITAM (CIS-ITAM) * ServiceNow Certified System Administrator (CSA) * ITIL v3 or ITIL 4 Foundation certification * Experience with other ServiceNow modules like Discovery, Service Mapping, etc. * Experience with data migrations into ServiceNow. * Experience working in an Agile/Scrum development environment. * Experience with Service Portal development. * Solid understanding of IT Asset Management (ITAM) principles, processes, and the hardware asset lifecycle (procurement, deployment, in-use, refresh, disposal). * Familiarity with asset discovery methods and tools. NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $122,648 - $283,906. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Read Less
  • Client Solutions Manager - Remote  

    - Plano
    Req ID: 369209 NTT DATA strives to hire exceptional, innovative and p... Read More
    Req ID: 369209 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Solutions Manager - Remote to join our team in United States (US). Client Solutions Manager (Also referred to as a Client Success Manager in similar organizations) About the Role As a Client Solutions Manager, you will own both account growth and delivery excellence across a portfolio of mid‑market clients. This role is ideal for someone who enjoys building relationships, uncovering new opportunities, and ensuring high‑quality delivery across application services. You'll work across sales, solutioning, and delivery teams to help clients modernize, enhance, and evolve their applications - while driving meaningful growth within a mature portfolio. What You'll Do Grow Client Accounts * Identify and pursue new opportunities within existing mid‑market accounts. * Build pipeline through prospecting, partner channels, and internal leads. * Understand client goals and position the right NTT DATA solutions to support them. Lead Client Success & Delivery * Serve as a trusted advisor, guiding clients from discovery through proposal and delivery kickoff. * Translate sold work into clear delivery plans (scope, timeline, resources, risks). * Oversee delivery execution across projects and managed services, ensuring a smooth client experience. * Monitor performance, SLAs/KPIs, and drive continuous improvement. * Resolve issues quickly to maintain strong client satisfaction. Drive Operational & Financial Health * Manage delivery financials, including budget alignment, burn, and margin awareness. * Maintain accurate forecasting and opportunity tracking in CRM. * Coordinate internal teams and third‑party partners to ensure successful outcomes. What You Bring * 8+ years of experience in applications delivery, account management, or sales/growth roles. * Proven ability to grow accounts, open new opportunities, and drive land‑and‑expand motions. * Experience managing multiple small accounts with strong prioritization and communication skills. * Solid understanding of application services, modernization, enhancements, and managed services. * Ability to shape solutions and articulate clear value propositions to technical and non‑technical audiences. * Strong business and financial acumen, including forecasting and margin awareness. * Excellent relationship‑building skills with senior stakeholders. * Strong leadership, problem‑solving, and communication abilities across cross‑functional teams. Why This Role Matters This is a high‑impact role for someone who enjoys both client growth and delivery leadership. You'll help shape the future of a mid‑market portfolio, strengthen client relationships, and drive meaningful business outcomes - all while working with a supportive, collaborative team. About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #LI-NorthAmerica INDHCLSMC Read Less
  • L&A Sales Executive  

    - New York City
    Req ID: 364493 NTT DATA strives to hire exceptional, innovative and p... Read More
    Req ID: 364493 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a L&A Sales Executive to join our team in New York, New York (US-NY), United States (US). Sales Executive - IT Solutions - L&A Insurance Sub-Vertical Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. The Insurance Practice is looking for a Life & Annuity Sales Executive in the Northeast This is an Individual Contributor role. Job description - Life & Annuity Sales Exec - NTT Data The Insurance Sales Executives will oversee client management in the IT Consulting Services arena with a successful track record finding, developing and selling Application Outsourcing, Application Development, Infrastructure Services, Digital Solutions and other related IT services within the Insurance industry. Focus will be on new logos and some existing strategic clients. The ideal candidate will have a successful track record in the capture and delivery of solution-based systems integration engagements, IT Solution engagements, Professional Services and experience in market assessment/strategic planning, and a hands-on role in new revenue attainment within the L&A Insurance Industry. Basic Qualifications: * 6+ years of net new logo sales experience selling IT Solutions or Professional Services to L&A Clients. * 10 years of experience in IT services, consulting, managed services * At least 7 years in a Sales or new business development role, with 5+ years selling into insurance Services organizations. * BS Degree or equivalent working experience. * Previous experience with System Integration or Management Consulting company Desired Skills and Experience * Sells primarily complex managed services, full IT Outsourcing solutions, application services and industry vertical solutions to include things like regulatory compliance solutions, digital solutions, mobile solutions, transformational services, managed services, application management/support, ERP (SAP, Oracle, Salesforce). * Demonstrated ability & success at meeting and/or exceeding annual quotas of $6 million+. * Demonstrated experience selling to Insurance Companies * Requires strategic agility to interface and successfully influence multiple C-level executives within the customer organization. * Sponsor and institutionalize new and innovative ways of working in teams to meet customer needs/sales objectives. * Guided by brand and NTT DATA overall sales strategies. * Models organizational and industry standards in achievement of sales goals. * Sells to large national and global accounts. * Typical contact at CEO, CIO and CTO level decision makers. * Anticipates how market and competitive factors will influence the selling of NTT DATA services. * Excellent Insurance (L&A) and service solution knowledge. * Excellent understanding of customer's decision-making process, goals, objectives and strategies. * Excellent business and financial acumen. * Excellent ability to assess potential sales opportunities and develop value propositions. * Excellent presentation and negotiation skills. Job Level Specific Duties * Focus on selling services solutions to clients within the L&A Insurance industry * Solutions include Application Outsourcing, Application Development, Infrastructure Services, Data, AI, and other related IT services * Execute goals and strategies within the sales area. * Sales to larger and national size accounts that may include global operations. * Typical contact at senior IT management level and may have limited exposure to CIO and CTO level decision makers. #LI-NorthAmerica #USSALESJOBS #INDSALES About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Read Less
  • Deputy Project Manager  

    - Washington
    Req ID: 356086 NTT DATA strives to hire exceptional, innovative and p... Read More
    Req ID: 356086 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Deputy Project Manager to join our team in Washington, District of Columbia (US-DC), United States (US). Job Summary: The Deputy Project Manager (DPM) plays a critical role in supporting the overall management of the project team and ensuring seamless operations. Acting as the primary liaison between client leadership and the contracting team in the absence of the PM, the DPM facilitates workflow, oversees client deliverables, and ensures the quality of assurance reports and briefing materials. This position requires strong strategic planning capabilities, the ability to manage high-profile tasks, and the skills to deliver quick turnaround on key assignments. The DPM works closely with the PM to achieve successful project outcomes and maintain operational efficiency. Multi-year experience with ServiceNow and end-to-end Content Management System expertise is essential. Job Duties: Project Planning and Execution: * Assist the SPM in planning, executing, and finalizing projects according to scheduled milestones and budget constraints. * Plan, initiate, and manage IT programs, guiding technical staff and serving as the liaison between business and technical aspects of the program. * Develop program stages, assess business implications for each stage, and monitor progress to ensure deadlines, standards, and cost targets are met. * Prepare and disseminate reports on all aspects of responsible programs and projects. Program and Resource Management: * Manage program execution to ensure adherence to budget, schedule, and scope. * Submit program deliverables while ensuring compliance with quality standards. * Monitor and control resources, including personnel, budgets, and materials, within program areas. * Develop specific goals and plans to prioritize, organize, and accomplish work effectively. Communication and Coordination: * Communicate with internal and external stakeholders, including Government representatives, supervisors, co-workers, and subordinates, using various methods such as telephone, teleconferencing (e.g., Microsoft Teams), email, or in-person meetings. * Represent the organization to external parties, including customers, the public, and government entities. * Schedule and facilitate meetings related to program areas and IT projects. Leadership and Guidance: * Coordinate the work and activities of others to accomplish tasks and achieve objectives. * Provide guidance and direction to subordinates, including setting performance standards and monitoring performance. * Monitor the performance of project team members, providing and documenting performance feedback. Strategic Planning and Risk Management: * Establish short-term, mid-term, and long-term objectives and specify strategies and actions to achieve them. * Initiate, review, or approve modifications to project plans within the program area. * Perform risk assessments and develop response strategies to mitigate risks. * Develop implementation plans, including cost-benefit analyses and return on investment evaluations. Technical Expertise and Process Improvement: * Provide expert advice to management or other groups on technical, systems, or process-related topics. * Develop and manage work breakdown structures for IT projects within the program area. o Use relevant information and judgment to evaluate compliance with laws, regulations, policies, and standards. * Assess current or future customer needs and priorities through direct communication, surveys, or other methods. Administrative and Reporting Tasks: * Perform day-to-day administrative tasks, such as maintaining information files, processing paperwork, and providing reports. * Prepare program status reports by collecting, analyzing, and summarizing information and trends. * Keep up-to-date technically and apply new knowledge to the role. Basic Qualifications: * Bachelor's degree * Minimum 10 years of experience in leading projects or contracts, with the ability to manage projects and provide guidance and direction for specific tasks or sub-tasks. * Minimum 3 years of experience with ServiceNow and end-to-end Content Management System * Minimum 1 year of experience with Rapid Application Development (RAD) applications, including Customer Relationship Management (CRM) tools. * Project Management Professional (PMP) certification * Ability to obtain a Public Trust Clearance Preferred Qualifications * Secret security clearance About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Read Less
  • Project Manager  

    - Little Rock
    Req ID: 373295 NTT DATA strives to hire exceptional, innovative and p... Read More
    Req ID: 373295 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Project Manager to join our team in Little Rock, Arkansas (US-AR), United States (US). The successful candidate will work as part of a team providing Project Management Office support for a state Medicaid Program. Working under the direction of the team manager, they will actively participate in the delivery of tasks/activities and associated deliverables. In collaboration with other NTT DATA consultants, the selected candidate will work directly with state business owners and vendors to support the analysis, planning, design, UAT, implementation and evaluation of key system changes, projects, and processes to help the client achieve organizational goals. Job Responsibilities Include: * Support the State client and PMO Managers in technical and operational activities for management and oversight of the Eligibility & Enrollment (E&E) and MMIS systems * Lead or direct projects in a multi-vendor environment as needed and coordinate efforts between various state agencies and divisions * Document project status, conduct meetings and coordinate efforts in a multi-vendor technical environment * Identify and report project issues and risks * Develop and present formal presentations to business leaders, vendors, and team members, making applicable recommendations * Research and provide recommendations to the client on technical problems/decisions * Collaborate with team members to provide technical subject matter expertise and assistance * Ensure PMO identified processes and methodologies are executed and followed * Leverage knowledge of the state technical environments and apply it when appropriate * Attend requirements sessions and various technical related meetings to learn functionality that is proposed to be incorporated into both E&E and MMIS systems. Required Qualifications: * Minimum 10 years of experience supporting, developing or implementing large scale systems and technical environments * Minimum 8 years of experience with system development methodology and application of project management principles and best practices * Minimum 8 years of experience working with Integrated Eligibility Systems and MMIS regarding State policy, benefits determination and/or the management and operations for a state agency following the lifecycle of a Medicaid member from the Eligibility system through financials of MMIS. * Minimum 5 years of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts * Undergraduate degree or 4 years' additional relevant experience * Project Management Professional (PMP) or equivalent industry recognized Project Management certification Preferred Skills: * Experience working with Medicaid Enterprise Systems (MES) vendors * Ability to translate between non-technical business users and technical IT resources Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $81,625 - $145,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Read Less
  • SAP MM Functional Lead  

    - Portland
    NTT DATA strives to hire exceptional, innovative and passionate indivi... Read More
    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SAP MM Functional Lead to join our team in Portland, Oregon (US-OR), United States (US). SAP MM Functional Lead Day to Day job Duties: (what this person will do on a daily/weekly basis) 1. Analyze customer reported issues and project requirements 2. Provide estimates, impact analyses, feasibility assessments for SAP based solutions for customer requirements 3.Create functional specifications for support tickets, enhancements and projects 4.Perform solution configurations in SD module 5.Create specifications for ABAP developments 6.Perform unit testing, integration testing and coordinate UAT 7.Perform root cause and impact analysis; documentation and training as required 8.Provide SAP thought leadership and recommend improvements and consulting services Basic Qualifications: (what are the skills required to this job with minimum years of experience on each) * Needs to have 15+ yrs of experience in implementation & Support of SAP MM module * Minimum 10+ years of experience in Procurement and Supply Chain processes, including pricing, purchase requisition management, sourcing recommendations, purchase order processing, goods receipt and inspection, inventory management, supplier performance evaluation, item master and vendor master data management, ATP (Available-to-Promise) checks, and EDI/SAP integration capabilities. * Ability to collaborate in a cross-functional team environment is required. * Strong knowledge of SAP Logistics Execution configurations Nice to Have; (But not a must) * Project lead experience * Excellent interpersonal skills including verbal and written communication, teamwork, and issue resolution. * Good consulting skills to gather information requirements and participate in analysis and user interface design discussions. * Work Place : This position requires to be in Portland, OR Min/Required Qualification: 15+ years of SAP SCM experience 10+ years of MM/procurement experience 4+ years of S/4 HANA experience Note - this is onsite/hybrid role, pref somone who is local to Portland or who can relocate to Portland, OR #LI-NorthAmerica About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Read Less

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