About Us: NRA Group, LLC is a non-banking financial company that has been successfully providing extended business office, payment processing, revenue recovery services and credit bureau reporting to America's leading companies for over thirty years. Our organization provides our clients with top quality results, experienced leadership and advanced technologies. Our services enhance clients' operating performance through improvements in cash flow, reduced operating expenses and increased profitability.
Why choose NRA Group, LLC?: Here at NRA Group LLC, we strive to promote a culture of respect and belonging. We believe that every person has worth as an individual and that every interaction should be conducted with dignity and respect. NRA Group LLC is an equal opportunity employer, and we do not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.
Job Responsibilities/Requirements:
Monitor client complaints and ensure the implementation of any resolutions necessary for continued 100% client satisfactionAbility to interact with other departments in a professional and courteous mannerSorting, counting and processing daily mailElectronic filing and retrieval of documentsCommunicate with clients via phone and emailManagement of the lobby phoneMaintaining and updating consumer recordsNavigating between multiple databases quickly and accuratelyProven organizational skills and demonstrated ability to prioritize and multi-taskAny other duties assigned by applicable manager, director, CAO and/or CEOAbove all, 100% client satisfactionSchedule:
Monday- FridayNo WeekendsDayshiftIn office presence, NO remote workFull time (40 hours per week)Education/Experience
High School Diploma or High School EquivalentAssociate's Degree PreferredMinimum 5 years experience with customer service is requiredMinimum 2 years experience with ExcelAbility to commute:
Harrisburg, PA 17111: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Company DescriptionWe strive to maintain a "true client-centered" approachAbout Us: NRA Group, LLC is a non-banking financial company that has been successfully providing extended business office, payment processing, revenue recovery services and credit bureau reporting to America's leading companies for over thirty years. Our organization provides our clients with top quality results, experienced leadership and advanced technologies. Our services enhance clients' operating performance through improvements in cash flow, reduced operating expenses and increased profitability.
Why choose NRA Group, LLC?: Here at NRA Group LLC, we strive to promote a culture of respect and belonging. We believe that every person has worth as an individual and that every interaction should be conducted with dignity and respect. NRA Group LLC is an equal opportunity employer, and we do not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.
Schedule:
Monday- FridayNo WeekendsFlex-scheduleIn office presence, NO remote workFull Time - 40 hours per weekPart Time - 25 hours per weekPay Range: $17-$20/hourly; Opportunity to earn weekly incentive bonus (paid biweekly); Paid training
Job Responsibilities/Requirements:
Collection on delinquent accounts through a manual systemAbility to effectively work both individually and in a team settingCapacity to operate in a fast-paced environmentProfessional and respectful communication with consumers, clients, management and peersComprehension and appropriate execution of laws and regulations pertaining to the industryAbove all, maintain 100% client satisfactionEducation/Experience
High School Diploma or High School EquivalentMinimum 6 months experience with customer service is required1+ year experience with customer service in a call center/collections preferredCompany DescriptionWe strive to maintain a "true client-centered" approachAbout Us: NRA Group, LLC is an On-Site non-banking financial company that has been successfully providing extended business office, payment processing, revenue recovery services and credit bureau reporting to America's leading companies for over thirty years. Our organization provides our clients with top quality results, experienced leadership and advanced technologies. Our services enhance clients' operating performance through improvements in cash flow, reduced operating expenses and increased profitability.
Why choose NRA Group, LLC?: Here at NRA Group LLC, we strive to promote a culture of respect and belonging. We believe that every person has worth as an individual and that every interaction should be conducted with dignity and respect. NRA Group LLC is an equal opportunity employer, and we do not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.
Schedule:
Monday- FridayNo WeekendsFlex-scheduleIn office presence, NO remote workFull Time - 40 hours per weekPart Time - 25 hours per weekPay Range: $17-$20/hourly; Opportunity to earn weekly incentive bonus (paid biweekly); Paid training
Job Responsibilities/Requirements:
Collection on delinquent accounts through a manual systemAbility to effectively work both individually and in a team settingCapacity to operate in a fast-paced environmentProfessional and respectful communication with consumers, clients, management and peersComprehension and appropriate execution of laws and regulations pertaining to the industryAbove all, maintain 100% client satisfactionEducation/Experience
High School Diploma or High School EquivalentMinimum 6 months experience with customer service is required1+ year experience with customer service in a call center/collections preferredCompany DescriptionWe strive to maintain a "true client-centered" approach