Description
Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.
Are you a professional who has a solid background in building relationships and a passion for selling and providing best service for customers?
As we grow nationwide, we have a great opportunity for a Field Service (Printer) Technician supporting clients in the greater Chattanooga area.
In this role, we are looking for client-focused, technically minded professionals that can be described as diligent, passionate, intuitive, big picture thinkers, optimistic, self-motivated, adaptive, and collaborative.
Your Job:
Provide technical diagnostics and repair to existing client accountsPerform preventative maintenance and repair services on office equipment Maintain a rapport with clients by examining complains and suggesting viable solutionsDocument service and installation actions by entering data and completing reportsWork together in a teamwork environment with dispatchers, service managers and other customer service staffUpdate job knowledge by participating in educational opportunities and reading professional publicationsYou are Good at:
Providing excellent ongoing communication and service to our clientsLearning new processes quickly and solving problemsWorking hard with a positive attitudeUsing computers and performing basic print and scan installationsYou Bring to Novatech:
Minimum 2 years hands on experience servicing copiersExperience working on Canon, Konica Minolta, HP and/or Xerox office productsCompTIA A+ or Network + certifications a plus but not requiredA mechanical or electrical aptitudeFactory training or applicable certifications are preferredA valid driver’s licenseYou Must be Able to:
Repeatedly lift up to 100 poundsPush machines from one location to anotherLoad trucks and vehiclesStand up to 8 hours a dayNovatech provides competitive compensation, great benefits, a positive upbeat culture, and ongoing professional development for your career.
Market competitive salary based upon experienceMileage reimbursement programComprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage401(k) plan with matching company contributionGenerous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave$300 per year to contribute to achieving your personal wellness and fitness goalsEmployee Recognition ProgramsNovatech provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law.
Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry. Read LessRole Overview
We are seeking a Growth Marketing Manager to help build, execute, and optimize our demand generation engine across the full funnel.
This is a hands-on, execution-focused role responsible for launching and managing multi-channel campaigns, owning marketing automation within Marketing Automation tools (like Pardot Marketing Cloud Account Engagement), and translating data into actionable insights that drive pipeline growth.
You will work closely with Marketing Leadership, Sales, and BDR teams to ensure campaigns are targeted, measurable, and aligned to revenue goals, not just lead volume.
This role is ideal for someone who thrives in a fast-paced, revenue-driven environment and wants to have a direct impact on pipeline performance.
What You’ll Do
Campaign Execution & Marketing Automation
• Build, launch, and optimize multi-channel demand generation campaigns in Pardot, including:
o Email nurtures and lifecycle programs
o Landing pages and forms
o Automation rules and Engagement Studio workflows
• Manage segmentation, scoring, and lead routing to ensure the right leads reach sales at the right time
• Partner with content, events, and marketing teams to operationalize campaigns and programs
Targeting & Intent-Driven Marketing
• Leverage 6sense intent data to identify in-market accounts and prioritize outreach
• Execute account-based and persona-based campaigns aligned to buying stage and signals
• Use ZoomInfo for list building, enrichment, and audience segmentation
Pipeline Growth & Performance Optimization
• Support pipeline generation by driving:
o MQL volume and quality
o Conversion rates across the funnel
o Campaign engagement and velocity
• Continuously test and optimize subject lines, messaging, audiences, and cadence
• Identify what’s working, what’s not, and recommend where to adjust spend and focus
Reporting & Analytics
• Own campaign and funnel reporting, including:
o Campaign performance and engagement
o Lead flow and lifecycle progression (MQL → SQL → Opportunity)
• Build dashboards and provide insights to marketing and sales leadership
• Translate data into clear recommendations that improve results
Sales Alignment
• Partner closely with Sales and BDR teams to align on:
o Target accounts and personas
o Lead definitions and SLAs
o Campaign goals and follow-up expectations
• Ensure clean handoffs between marketing and sales and help troubleshoot pipeline gaps
Process & Optimization
• Maintain campaign documentation, naming conventions, and best practices
• Support data quality initiatives and reporting accuracy
• Collaborate with Marketing Operations to improve systems, workflows, and reporting
What Success Looks Like (First 6–12 Months)
• Campaigns are launched on time, properly segmented, and consistently measured
• Improved engagement and conversion rates across nurture programs
• Clear visibility into what’s driving pipeline and revenue
• Increased trust and alignment between Marketing and Sales
• Data-driven insights that actively influence campaign strategy and performance
Required Qualifications
• 2–3 years of experience in B2B demand generation, digital marketing, or marketing operations
• Hands-on experience with a marketing automation platform (Pardot preferred; Marketo or similar acceptable)
• Experience building and executing campaigns—not just coordinating them
• Familiarity with full-funnel marketing and lead lifecycle concepts
• Strong analytical skills with the ability to turn data into insights
• Experience working cross-functionally with marketing and sales teams
Preferred Qualifications
• Experience with: o Marketing Automation Tools
o 6sense or other intent/ABM platforms
o ZoomInfo (list building, enrichment)
o Salesforce reporting and dashboards
• Exposure to account-based marketing (ABM) strategies
• Experience in B2B services, technology, or SMB/mid-market environments
• Strong project management and organizational skills
Why Join Us
• Direct impact on pipeline and revenue growth
• Close partnership with Sales and senior leadership
• Opportunity to build and scale programs, not just execute tasks
• Flexible work environment (hybrid or remote options)
• Room to grow into a more senior demand generation role
Join Novatech as a Sales Account Executive in Milwaukee, Wisconsin
Empower Businesses. Drive Growth. Build Your Career.
Novatech, The Managed Office Provider, delivers a full spectrum of business technology solutions—including IT, Print, Cloud, and Security—to organizations across the country. We are seeking ambitious, talented professionals to join our team. If you are ready to elevate your career, Novatech offers the platform, support, and growth you are looking for.
Are you a driven sales professional who thrives on building relationships and delivering value to clients?
This is your opportunity to join Novatech as a Sales Account Executive in Milwaukee, WI. In this role, you will represent a respected and rapidly growing company, helping clients modernize their workplace technology and improve business performance.
What You Can Expect
Comprehensive Training & Development
6-Week Sales Development Program to master Novatech’s products, sales strategies, and tools.Ongoing learning opportunities to advance your product knowledge and refine your sales skills.Supportive, High-Performance Culture
Work alongside driven professionals who are passionate about what they do.Receive hands-on coaching, mentorship, and peer collaboration.What You Will Do
Develop New Business: Prospect, cold call, and generate new leads in your defined territory.Drive Sales Activity: Follow our proven sales process to manage your pipeline and forecast accurately.Engage the Community: Build connections within the local business community to uncover opportunities.Deliver Expertise: Become a trusted advisor by deeply understanding Novatech’s portfolio of solutions.Cultivate Relationships: Meet with decision-makers and C-level executives to offer tailored solutions.Meet and Exceed Goals: Achieve monthly targets and contribute to the success of your team and territory.What We Are Looking For
Sales-Driven Mindset: Self-motivated, competitive, and goal-oriented.Resilience and Adaptability: Able to navigate challenges and maintain a positive, solutions-focused approach.Strong Pipeline Discipline: Skilled at building and managing an active pipeline.Excellent Communication: Confident, articulate, and professional with all stakeholders.Your Background
Bachelor’s degree or equivalent professional experiencePrior outside sales experience preferredComfortable using Salesforce (or similar CRM) and Microsoft OfficeValid driver’s license and access to a reliable, insured vehicleWillingness to commute to the Waukesha office as needed.Why Choose Novatech
Competitive base salary based on experienceUncapped commissionsAutomobile allowanceComprehensive benefits: Medical, dental, vision, life, and more401(k) with company matchGenerous paid time off, floating holidays, parental leave, and volunteer time offRecognition programs that celebrate individual and team successAt Novatech, we believe in growing careers, investing in our people, and building a workplace where everyone can thrive. We are proud to be an equal opportunity employer committed to creating a diverse and inclusive environment.
Ready to join a company where your potential meets purpose? Apply today and take the next step in your sales career with Novatech.
Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry. Read LessStart your next chapter at Novatech as an Account Executive in Memphis, Tennessee, and the surrounding area - where expertise, innovation, and client partnerships are at the center of everything we do.
Novatech is The Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud, and Security solutions to businesses across the country. As we continue our nationwide expansion into new markets, we are seeking motivated and talented individuals to join our team of experts. This is your opportunity to bring your career to Novatech and become part of our incredible team of Managed Office Experts.
Are you a driven sales professional who brings energy, optimism, and perseverance to everything you do?
If so, Novatech is seeking an Account Executive to support clients in the Cape Girardeau, MO and surrounding area. This role offers the opportunity to grow with a rapidly expanding organization while making a meaningful impact in the local business community.
What We Offer:
8-week Sales Development Program – Comprehensive onboarding designed to build strong sales fundamentals, product knowledge, and technical confidence.Ongoing Development – Continuous learning opportunities that strengthen technical acumen, sales capability, and professional growth.Collaborative Team Environment – A supportive culture built on shared success, coaching, mentorship, and an attitude of gratitude.Your Responsibilities:
Engage New Business – Generate new opportunities through proactive prospecting, outbound activity, and relationship building.Sales Excellence – Execute Novatech’s sales process with discipline, accountability, and consistency.Local Networking – Develop relationships within the Cape Girardeau business community to expand market presence.Become an Expert – Build technical understanding across Novatech’s solutions to deliver consultative value to clients.Relationship Building – Engage decision makers and executive leaders with confidence, credibility, and positive energy.Achieve Goals – Manage your territory effectively while meeting and exceeding activity and revenue expectations.What We Are Looking for in You:
Energy and Fire - You bring contagious optimism, enthusiasm, and a positive presence that energizes clients and teammates.Attitude of Gratitude - You approach work with humility, appreciation, and respect for collaboration.Technical Curiosity - You have the ability and willingness to learn complex solutions and translate them into business value.Grit - You navigate challenges with resilience, persistence, and a relentless drive to move forward.Sales Mindset - You are disciplined, creative, and motivated by results in a goal driven environment.What You Bring to Novatech:
Bachelor’s Degree or equivalent experienceOutside sales experience is preferredProficiency with Salesforce (or similar CRM) and Microsoft OfficeA valid driver’s license and access to a reliable, insured vehicleMust reside within the Cape Girardeau, MO market or reasonable commuting distance to support the local territoryWhat We Offer:
Base salary commensurate with experienceUncapped commissionsMileage and expense reimbursement programComprehensive benefits package, including medical, prescription, dental, vision, life insurance, and other coverage options401(k) plan with company matching contributionGenerous Paid Time Off (PTO), Volunteer Time Off (VTO), Floating Holidays, Company Holidays, and Parental LeaveEmployee recognition programsAt Novatech, we are committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants, considering qualified applicants regardless of race, color, religion, gender identity, disability, or any other characteristic protected under applicable law.
Ready to make your mark with Novatech? Apply today and start your journey with an industry leader in managed office solutions!
Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry. Read LessStart your next chapter at Novatech as an Account Executive in the Cape Girardeau, Missouri and surrounding area - where expertise, innovation, and client partnerships are at the center of everything we do.
Novatech is The Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud, and Security solutions to businesses across the country. As we continue our nationwide expansion into new markets, we are seeking motivated and talented individuals to join our team of experts. This is your opportunity to bring your career to Novatech and become part of our incredible team of Managed Office Experts.
Are you a driven sales professional who brings energy, optimism, and perseverance to everything you do?
If so, Novatech is seeking an Account Executive to support clients in the Cape Girardeau, MO and surrounding area. This role offers the opportunity to grow with a rapidly expanding organization while making a meaningful impact in the local business community.
What We Offer:
8-week Sales Development Program – Comprehensive onboarding designed to build strong sales fundamentals, product knowledge, and technical confidence.Ongoing Development – Continuous learning opportunities that strengthen technical acumen, sales capability, and professional growth.Collaborative Team Environment – A supportive culture built on shared success, coaching, mentorship, and an attitude of gratitude.Your Responsibilities:
Engage New Business – Generate new opportunities through proactive prospecting, outbound activity, and relationship building.Sales Excellence – Execute Novatech’s sales process with discipline, accountability, and consistency.Local Networking – Develop relationships within the Cape Girardeau business community to expand market presence.Become an Expert – Build technical understanding across Novatech’s solutions to deliver consultative value to clients.Relationship Building – Engage decision makers and executive leaders with confidence, credibility, and positive energy.Achieve Goals – Manage your territory effectively while meeting and exceeding activity and revenue expectations.What We Are Looking for in You:
Energy and Fire - You bring contagious optimism, enthusiasm, and a positive presence that energizes clients and teammates.Attitude of Gratitude - You approach work with humility, appreciation, and respect for collaboration.Technical Curiosity - You have the ability and willingness to learn complex solutions and translate them into business value.Grit - You navigate challenges with resilience, persistence, and a relentless drive to move forward.Sales Mindset - You are disciplined, creative, and motivated by results in a goal driven environment.What You Bring to Novatech:
Bachelor’s Degree or equivalent experienceOutside sales experience is preferredProficiency with Salesforce (or similar CRM) and Microsoft OfficeA valid driver’s license and access to a reliable, insured vehicleMust reside within the Cape Girardeau, MO market or reasonable commuting distance to support the local territoryWhat We Offer:
Base salary commensurate with experienceUncapped commissionsMileage and expense reimbursement programComprehensive benefits package, including medical, prescription, dental, vision, life insurance, and other coverage options401(k) plan with company matching contributionGenerous Paid Time Off (PTO), Volunteer Time Off (VTO), Floating Holidays, Company Holidays, and Parental LeaveEmployee recognition programsAt Novatech, we are committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants, considering qualified applicants regardless of race, color, religion, gender identity, disability, or any other characteristic protected under applicable law.
Ready to make your mark with Novatech? Apply today and start your journey with an industry leader in managed office solutions!
Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry. Read LessClient Onboarding Associate
Role Summary
Supports delivery and onboarding operations including scheduling deliveries, coordinating installations, managing order workflow, supporting service calls in the field, and preparing and installing equipment while ensuring an exceptional customer experience.
Core Responsibilities
· Schedule and coordinate customer deliveries and installations
· Update and process sales orders and delivery details in system
· Manage delivery queue including serial numbers, IDs, and timelines
· Prepare, stage, and configure equipment for delivery
· Perform and support on-site equipment installations and setup
· Support service calls in the field as needed
· Monitor backorders and resolve delivery or inventory delays
· Maintain accurate inventory and warehouse organization
· Process returns, RMAs, and equipment recovery
· Ensure all documentation and system updates are complete and accurate
· Other duties as assigned
Daily Focus
· Schedule and confirm deliveries
· Update install calls and assignments
· Prepare equipment for delivery
· Support installs and customer setups
· Support service calls as needed
· Resolve operational issues and escalations
Success Metrics
· On-time delivery performance
· Install completion rate
· Service support responsiveness
· Order processing cycle time
· Inventory accuracy
· Customer satisfaction
Qualifications
· Experience in logistics, warehouse, or technical support roles
· Light IT knowledge preferred
· Strong organizational and multitasking skills
· Customer service and communication skills
· Technical aptitude for equipment setup, troubleshooting, and service support
· Ability to work in a fast-paced environment
· Ability to lift up to 100 lbs. and travel to customer sites
Demand Generation Specialist
Location: Nashville, TN (Hybrid)
Reports to: Director of Marketing
Employment Type: Full-Time
Role Overview
We are seeking a Demand Generation Specialist to help build, execute, and optimize our demand generation engine across the full funnel.
This is a hands-on, execution-focused role responsible for launching and managing multi-channel campaigns, owning marketing automation within Marketing Automation tools (like Pardot Marketing Cloud Account Engagement), and translating data into actionable insights that drive pipeline growth.
You will work closely with Marketing Leadership, Sales, and BDR teams to ensure campaigns are targeted, measurable, and aligned to revenue goals, not just lead volume.
This role is ideal for someone who thrives in a fast-paced, revenue-driven environment and wants to have a direct impact on pipeline performance.
What You’ll Do
Campaign Execution & Marketing Automation
· Build, launch, and optimize multi-channel demand generation campaigns in Pardot, including:
o Email nurtures and lifecycle programs
o Landing pages and forms
o Automation rules and Engagement Studio workflows
· Manage segmentation, scoring, and lead routing to ensure the right leads reach sales at the right time
· Partner with content, events, and marketing teams to operationalize campaigns and programs
Targeting & Intent-Driven Marketing
· Leverage 6sense intent data to identify in-market accounts and prioritize outreach
· Execute account-based and persona-based campaigns aligned to buying stage and signals
· Use ZoomInfo for list building, enrichment, and audience segmentation
Pipeline Growth & Performance Optimization
· Support pipeline generation by driving:
o MQL volume and quality
o Conversion rates across the funnel
o Campaign engagement and velocity
· Continuously test and optimize subject lines, messaging, audiences, and cadence
· Identify what’s working, what’s not, and recommend where to adjust spend and focus
Reporting & Analytics
· Own campaign and funnel reporting, including:
o Campaign performance and engagement
o Lead flow and lifecycle progression (MQL → SQL → Opportunity)
· Build dashboards and provide insights to marketing and sales leadership
· Translate data into clear recommendations that improve results
Sales Alignment
· Partner closely with Sales and BDR teams to align on:
o Target accounts and personas
o Lead definitions and SLAs
o Campaign goals and follow-up expectations
· Ensure clean handoffs between marketing and sales and help troubleshoot pipeline gaps
Process & Optimization
· Maintain campaign documentation, naming conventions, and best practices
· Support data quality initiatives and reporting accuracy
· Collaborate with Marketing Operations to improve systems, workflows, and reporting
What Success Looks Like (First 6–12 Months)
· Campaigns are launched on time, properly segmented, and consistently measured
· Improved engagement and conversion rates across nurture programs
· Clear visibility into what’s driving pipeline and revenue
· Increased trust and alignment between Marketing and Sales
· Data-driven insights that actively influence campaign strategy and performance
Required Qualifications
· 2–3 years of experience in B2B demand generation, digital marketing, or marketing operations
· Hands-on experience with a marketing automation platform (Pardot preferred; Marketo or similar acceptable)
· Experience building and executing campaigns—not just coordinating them
· Familiarity with full-funnel marketing and lead lifecycle concepts
· Strong analytical skills with the ability to turn data into insights
· Experience working cross-functionally with marketing and sales teams
Preferred Qualifications
o Marketing Automation Tools
o 6sense or other intent/ABM platforms
o ZoomInfo (list building, enrichment)
o Salesforce reporting and dashboards
· Exposure to account-based marketing (ABM) strategies
· Experience in B2B services, technology, or SMB/mid-market environments
· Strong project management and organizational skills
Why Join Us
· Direct impact on pipeline and revenue growth
· Close partnership with Sales and senior leadership
· Opportunity to build and scale programs, not just execute tasks
· Flexible work environment (hybrid or remote options)
· Room to grow into a more senior demand generation role
Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry. Read Less
Client Onboarding Associate
Role Summary
Supports delivery and onboarding operations including scheduling deliveries, coordinating installations, managing order workflow, supporting service calls in the field, and preparing and installing equipment while ensuring an exceptional customer experience.
Core Responsibilities
· Schedule and coordinate customer deliveries and installations
· Update and process sales orders and delivery details in system
· Manage delivery queue including serial numbers, IDs, and timelines
· Prepare, stage, and configure equipment for delivery
· Perform and support on-site equipment installations and setup
· Support service calls in the field as needed
· Monitor backorders and resolve delivery or inventory delays
· Maintain accurate inventory and warehouse organization
· Process returns, RMAs, and equipment recovery
· Ensure all documentation and system updates are complete and accurate
· Other duties as assigned
Daily Focus
· Schedule and confirm deliveries
· Update install calls and assignments
· Prepare equipment for delivery
· Support installs and customer setups
· Support service calls as needed
· Resolve operational issues and escalations
Success Metrics
· On-time delivery performance
· Install completion rate
· Service support responsiveness
· Order processing cycle time
· Inventory accuracy
· Customer satisfaction
Qualifications
· Experience in logistics, warehouse, or technical support roles
· Light IT knowledge preferred
· Strong organizational and multitasking skills
· Customer service and communication skills
· Technical aptitude for equipment setup, troubleshooting, and service support
· Ability to work in a fast-paced environment
· Ability to lift up to 100 lbs. and travel to customer sites
Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry. Read Less
Role Summary
Supports delivery and onboarding operations including scheduling deliveries, coordinating installations, managing order workflow, supporting service calls in the field, and preparing and installing equipment while ensuring an exceptional customer experience.
Core Responsibilities
· Schedule and coordinate customer deliveries and installations
· Update and process sales orders and delivery details in system
· Manage delivery queue including serial numbers, IDs, and timelines
· Prepare, stage, and configure equipment for delivery
· Perform and support on-site equipment installations and setup
· Support service calls in the field as needed
· Monitor backorders and resolve delivery or inventory delays
· Maintain accurate inventory and warehouse organization
· Process returns, RMAs, and equipment recovery
· Ensure all documentation and system updates are complete and accurate
· Other duties as assigned
Daily Focus
· Schedule and confirm deliveries
· Update install calls and assignments
· Prepare equipment for delivery
· Support installs and customer setups
· Support service calls as needed
· Resolve operational issues and escalations
Success Metrics
· On-time delivery performance
· Install completion rate
· Service support responsiveness
· Order processing cycle time
· Inventory accuracy
· Customer satisfaction
Qualifications
· Experience in logistics, warehouse, or technical support roles
· Light IT knowledge preferred
· Strong organizational and multitasking skills
· Customer service and communication skills
· Technical aptitude for equipment setup, troubleshooting, and service support
· Ability to work in a fast-paced environment
· Ability to lift up to 100 lbs. and travel to customer sites
Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry. Read LessAccount Executive
Novatech is The Managed Office Provider, delivering IT, Print, Cloud, and Security solutions to organizations across the country. As we continue expanding nationwide, we are looking for ambitious, tech-minded individuals to join our growing team.
This is an excellent opportunity for career professionals seeking to build a rewarding future in sales. At Novatech, you will complete a six-week sales development program that provides in-depth training on our products, processes, and sales tools. Through live coaching, peer-to-peer development, and continuous learning, you will gain the skills and confidence needed to succeed.
What You Will Do
Prospect and engage new business opportunities through outreach and networking
Learn Novatech’s sales process, pipeline management, and forecasting best practices
Build relationships with business leaders and decision-makers, including C-level executives
Understand client goals and align Novatech solutions to meet their needs
Drive revenue growth and achieve activity-based and sales goals
What We Are Looking For
A driven professional with a strong desire to succeed in sales
Ability to build relationships and communicate effectively
Bachelor’s degree or equivalent experience
Experience in outside sales is preferred but not required
Familiarity with Salesforce or similar CRM tools is a plus
What We Offer
Market-competitive salary plus
Uncapped commissions
Car allowance and expense reimbursement
Comprehensive benefits including medical, dental, vision, life insurance, and 401(k) with company match
Generous paid time off, volunteer time off, holidays, and parental leave
Mileage reimbursement program
Recognition programs and ongoing career development
At Novatech, you will be part of a collaborative culture where your effort and results are valued. If you are motivated to learn, eager to grow, and ready to build a career in technology sales, we encourage you to apply.
Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.Company DescriptionNovatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry. Read Less