The Installation/Service Technician position is in the business of installing and servicing electronic security systems including, but not limited to, video surveillance systems, burglary alarm systems, access control systems, intercom systems, vehicle GPS systems, mobile video surveillance systems, A/V systems, etc. Most installs/service calls take place in the “small/medium” business environment (approx 10%-15% in residential environments) where we are working while the business is running thus a heavy emphasis on cleanliness and customer service is essential. Most installations will require 8-12 runs through the building to a head-end, as well as possibly, attic work, aerial runs, trenches (digging), running conduit, etc. A keen construction understanding of how structures are built is essential as to understand where/how we can run wires unexposed to devices. A heavy understanding of attic work, ladder/lift work, heavy equipment functionality and safety is a very high priority.
Work Schedule: Monday – Friday with occasional Saturdays. Hours vary based on client/company needs but generally have an 8AM start time and 5-6PM stop time; however, some later start times, delayed ending time and/or night work sometimes exist.
Travel Requirements: Our technicians travel throughout FL, GA & SC on a weekly basis. All drive/travel time is performed in company issued vehicles, compensated at full pay rate, covered with company expense accounts and per diem issued.
Experience Requirements: This role requires knowledge of analog and IP surveillance equipment including but not limited to; DVR’s, NVR’s, analog cameras, Digital IP cameras, Network routers and switches, Networking protocol, Internet protocol, low voltage wiring for Voice/Data/CCTV required by county and state codes, industry Best Practices running low voltage wiring, conduits, common safety procedures and knowledge of the use of hand and power tools associated with installation of CCTV /Voice/Data Systems.
*** Related industry experience can be considered such as: Cable/Internet/Satellite Technicians, Electricians, Telecom Technicians, Phone/Data/Network Cabling Technicians, etc.
Other Requirements: The individual will be required to furnish their own hand tools such as, but not limited to; screw drivers, scissors, wrenches, sheetrock saw, wire strippers, crimpers, glow rods, sockets/ratchets, all forms of pliers/cutters, voltage meter, and any other hand tool needed to accomplish an install or service call. The individual will be required to lift heavy objects such as wire, ladders and other items, must have no felony or criminal record, pass drug screening and have a valid driver’s license with a clean driving record.
Training: This role has an on-boarding and training period of approximately 4-6(+/-) weeks as a ride along with a Trainer/Senior Technician. Based on experience some are 2 weeks and others are 6 weeks. While training you are still required to meet all stated qualifications.
Compensation: This role has a window of compensation that will range based on experience and skill-set. Rates are negotiable and based on those factors but generally range from $22.00/hr - $42.00/hr. These rates do not include per diem while traveling, commissions, etc. Rates/Offers will be discussed and agreed to at time of hire. We offer a full suite of benefits including, but not limited to, medical, dental, vision, life, 401K, etc.
Read LessThe “Inside Sales Representative'' (“ISR”) position is in the business of outbound phone marketing in an effort to generate appointments for the Outside Sales Representatives to give no cost or obligations demonstrations of our solutions to prospective business owners in the Southeast (FL, GA & SC). Our reps work on a very powerful web hosted dialing platform and are expected to make 250+ dials daily. Our organization will provide all training, scripts and tools needed to excel. This position requires a high energy, upbeat, assertive and optimistic personality. The individual must be very goal driven, determined to win, willing to combat the “not interested” feedback and have an emphasis on learning the provided materials. This role doesn’t do any selling of products and services but rather creates a receptive prospect to the products and services we offer and sets an appointment that meets company set qualifications. This is a very fun and energizing role with large earning potential and huge growth room.
Compensation: $50,000 - $80,000 Annually
($35,000 Base (Hrly) + Commissions + Bonuses + Paid Performance Incentives + Daily/Weekly Money Games)
We offer a full suite of benefits including, but not limited to, medical, dental, vision, life, 401K, etc.
Hours: M-F 8:00AM–5:00PM
Experience Requirements: This role requires knowledge with sales & marketing, as well as, a willingness to learn new materials and scripts. A strong understanding with typing and general computer skills, clear and strong communication skills, organizational skill and a very solution minded positive attitude is essential along with general calendar and email skills.
Duties (include but not limited to):
Making 250+ Dials Daily in Calling App
Generate 4+ Qualified Appointments per Week (after training and acclimation period of 6-8 weeks)
Filing and Organization Callbacks of Leads in a Strategic Fashion
Attending Workshops, Trainings and Meetings (Daily and Weekly)
Learning & Mastering Scripts and Materials
Ability to Present in a Group Setting
