Northstar Travel Group is the largest and most trusted B2B travel media and information company in the world. At Northstar, our mission is to be the leading global provider of trusted information and experiences for the audiences that drive the travel industry, while delivering innovative and high-performing marketing solutions to the businesses seeking to engage them.
TravelAge West is a travel trade publication at the center of the travel advisor community, providing today’s modern advisors with tools to make their business better, from industry research and professional development to immersive storytelling and first-person reviews. A trusted brand for more than 50 years, TravelAge West produces the annual WAVE Awards Gala, the Future Leaders in Travel event, the Napa Valley Leadership Forum and the Trendsetter Awards. We host the award-winning Humans of Travel podcast.
We're looking for a truly exceptional, multitalented editor who takes pride in a job well done and is passionate about building a journalism career in the travel industry. You are genuinely curious about what’s happening in the world of travel and how it affects the people who work in it. You naturally notice what’s new, changing or important — and you enjoy turning that into clear, useful and engaging news for a professional audience. You also don’t shy away from reported features that show off your storytelling skills.
You'll learn the ins and outs of the travel industry as you work together with our award-winning editorial team, report from the field, shape our news content, interview some of the top players in travel, edit freelancers' work, contribute to social media and work at our own live events. You’re the type of person who combines warmth with strong professional instincts and consistently shows up prepared, polished and engaged — ready to listen, learn and get the best story.
This is a highly visible, on-camera and in-person role. You must be comfortable consistently presenting yourself in a polished, professional manner in meetings, industry settings and live events. You will regularly interact with senior leadership and external stakeholders and are expected to consistently demonstrate readiness and professionalism in those settings. While there is some travel in this role, expect a collaborative, deadline-driven environment that generally requires a standard Monday-Friday schedule in alignment with the team.
What You’ll Do:
Overseeing TravelAge West’s digital news output and writing and editing daily quick-turnaround news pieces Reporting and writing weekly features Contributing to the monthly print cycle, including managing sections and editingAssigning, editing and collaborating with freelance writersSupporting our social media effortsSupporting marketing initiatives, awards programs and live eventsRepresenting and upholding the TravelAge West brand in all interactions with industry partners, sources and colleagues. (Expect daily communication with clients and audience members, and about 30% travel.)Building relationships across the travel industryBacking up the team wherever neededHow You Work:
You show strong judgment about context and audience, especially in high-visibility settingsYou are highly responsive and aligned with team norms around communication and availabilityYou are fully present and engaged in meetings and collaborative environmentsYou demonstrate consistent professional standards across all work settings — including internal meetings, external-facing interactions and informal cross-functional conversationsRequired Knowledge, Skills and Experience:2-3 years of editorial experience (magazine, newspaper or digital)Exceptional writing and editing chops with a diversity of clips (news writing, features and interviews)Familiarity with AP style The ability to juggle deadlines and work ahead Strong organizational skills and attention to detailA team player with strong initiative who can manage projects independentlyA four-year degree (English, Journalism or Literature preferred)Hybrid role based in Los Angeles with a minimum of one day per week in Century City office requiredBonus Points For:
InCopy/InDesign experienceSEO and CMS knowledgeSocial media skillsWhy Join Our Team:
Northstar Travel Group is a great place to work, learn and grow. We seek impressive individuals to contribute fresh ideas and strengthen our team in all departments and specialties. We welcome creativity, dedication, drive and passion and offer a fast-paced and fun environment, opportunity and work/life balance. Click here to view our Careers page.
Benefits:
We offer a wide variety of benefit plans, programs, and perks to ensure that our employees can choose the options right for them. Northstar contributes heavily toward insurance plan premiums, and we provide a generous paid time off package. Our offerings are extensive, covering a wide range including a variety of health and dental plans, company-paid life insurance, 401k, and summer Fridays, to name just a few. The annual base salary range for this role is $71,000 and is commensurate with experience.
Growth Opportunities:
From educational training and mentorship programs to industry conferences and events, Northstar Travel Group employees have a wide variety of opportunities for career growth and advancement. Traveling through career paths enables employees to achieve a fulfilling and rewarding career.
Diversity & Inclusion:
At Northstar, we believe that our workforce should reflect the vast diversity of the cultures and communities that are experienced through travel. We know that our greatest strengths come from the people who make up our team, and we are committed to building and sustaining a diverse, inclusive, accessible and equitable culture and workplace. Our work is far from over – we continuously push to be better. We understand that diverse voices, points of view and contributions are at the heart of Northstar’s success and impact.
Read LessNorthstar Travel Group is the largest and most trusted B2B travel media and information company in the world. At Northstar, our mission is to be the leading global provider of trusted information and experiences for the audiences that drive the travel industry, while delivering innovative and high-performing marketing solutions to the businesses seeking to engage them.
We are seeking a strategic and hands-on Revenue Operations Manager to support our global, multi‑segment sales organization across a diverse portfolio of B2B marketing services, events, and market research products. The ideal candidate is a strong sales enablement and CRM operations professional who can seamlessly move between training, documentation, process improvement, CRM configuration, governance, and day‑to‑day user support.
This role partners closely with the Chief Commercial Officer, CEO, Finance, and Sales Leadership to provide the systems, reporting, insights, and operational rigor needed to drive predictable revenue growth. The Revenue Operations Manager ensures our teams have the tools, processes, training, and CRM infrastructure required to operate efficiently across the lead‑to‑cash lifecycle.
The right candidate is highly proficient in HubSpot, organized, and capable of building scalable processes that improve productivity, adoption, and consistency. Beyond CRM ownership, this role delivers actionable business intelligence that informs revenue strategy, account planning, forecasting, budgeting, and sales performance management. The Revenue Operations Manager provides visibility into performance across representatives, teams, products, markets, and key accounts—helping leaders make informed decisions.
As the organization’s authority on revenue performance, this individual translates complex data into clear insights, identifies growth opportunities, highlights risks, and drives accountability across the commercial organization. They partner closely with Finance to align forecasts, budgets, and strategic initiatives while supporting Sales Leadership in developing account strategies that maximize revenue and customer value. This role blends strategic acumen with operational excellence to ensure systems, processes, analytics, and reporting work together to support Northstar’s growth objectives.
This role will split their time between our New York City office and working remote. Flexibility is provided.
What You’ll Do:
Revenue Strategy & Business IntelligenceProvide executive-level analysis on revenue performance, sales effectiveness, and growth opportunities.Deliver monthly, quarterly, and annual reporting across teams, products, and segments.Identify performance gaps, risks, and emerging trends to inform strategic decisions.Facilitate recurring revenue review meetings with sales leadership.Forecasting, Budgeting & Financial Partnership
Partner with Finance to align forecasts, budgets, and long-range planning.Lead consolidation and validation of revenue forecasts across the organization.Provide account-level and product-level insights to improve forecast accuracy.Support budgeting with detailed territory, product, and sales performance analysis.Account Strategy & Revenue Growth
Maintain deep visibility into revenue composition by customer, product line, and market segment.Partner with sales leaders to identify expansion, cross-sell, upsell, and retention opportunities.Deliver data-driven recommendations that inform account strategy and customer investment.Build executive dashboards highlighting account health, revenue concentration, and growth potential.Performance Management & Accountability
Maintain ownership of revenue targets and ensure accurate tracking against goals.Establish KPIs for sales effectiveness, forecast accuracy, pipeline health, and revenue attainment.Drive accountability through transparent reporting and actionable insights.CRM Leadership, Adoption & Sales EnablementServe as the business owner of HubSpot CRM, ensuring strong adoption, governance, and data quality.Configure and optimize workflows, dashboards, permissions, and reporting structures.Monitor pipeline hygiene, opportunity management, and forecasting discipline.Lead training programs, documentation, and enablement initiatives to improve user proficiency.Recommend enhancements, automations, and integrations that improve efficiency and reporting.Champion CRM as the single source of truth for pipeline, forecasting, and account management.Must-Haves: The Essentials for Success:
5+ years in sales enablement, sales operations, revenue operations, or CRM administration.3+ years of hands-on HubSpot Sales Hub and CRM administration experience.Experience supporting a global sales organization of 50+ users.Strong understanding of B2B sales processes (media, digital marketing, events preferred).Proven ability to lead training, create documentation, and simplify complex workflows.Demonstrated CRM configuration and optimization skills.Strong analytical, problem‑solving, and process‑mapping capabilities.Excellent communication, project management, and stakeholder management skills.Ability to manage multiple initiatives with high attention to detail and deadlines.Bachelor’s degree or equivalent experience.Bonus Skills: Stand Out From the Crowd
Experience in B2B marketing services, digital media, events, or market research.Familiarity with advertising sales workflows, sponsorship sales, or event-related processes.Experience with order management systems, proposal tools, or fulfillment platforms.HubSpot certifications (Sales Hub, CRM Admin, RevOps, Marketing Hub).Experience supporting homegrown business applications.Experience working with global or multi-division organizations.Why Join Our Team:
Northstar Travel Group is a great place to work, learn and grow. We seek impressive individuals to contribute fresh ideas and strengthen our team in all departments and specialties. We welcome creativity, dedication, drive and passion and offer a fast-paced and fun environment, opportunity and work/life balance. Click here to view our Careers page.
Benefits:
We offer a wide variety of benefit plans, programs, and perks to ensure that our employees can choose the options right for them. Northstar contributes heavily toward insurance plan premiums, and we provide a generous paid time off package. Our offerings are extensive, covering a wide range including a variety of health and dental plans, company-paid life insurance, 401k, and summer Fridays, to name just a few. The annual base salary range for this role is $125,000-$150,000 and is commensurate with experience.
Growth Opportunities:
From educational training and mentorship programs to industry conferences and events, Northstar Travel Group employees have a wide variety of opportunities for career growth and advancement. Traveling through career paths enables employees to achieve a fulfilling and rewarding career.
Diversity & Inclusion:
At Northstar, we believe that our workforce should reflect the vast diversity of the cultures and communities that are experienced through travel. We know that our greatest strengths come from the people who make up our team, and we are committed to building and sustaining a diverse, inclusive, accessible and equitable culture and workplace. Our work is far from over – we continuously push to be better. We understand that diverse voices, points of view and contributions are at the heart of Northstar’s success and impact.
Read LessNorthstar Travel Group is the largest and most trusted B2B travel media and information company in the world. At Northstar, our mission is to be the leading global provider of trusted information and experiences for the audiences that drive the travel industry, while delivering innovative and high-performing marketing solutions to the businesses seeking to engage them.
Northstar Meetings Group is a division of Northstar Travel Group with a deep history of brands that serve a large and influential audience of business event professionals. The Meetings Group editorial team develops original content that informs, educates and engages this community, always with a focus on making meeting professionals’ jobs easier. We take pride in this content in all forms, whether we are writing news stories, how-to articles or destination guides; conducting research studies and analysis; developing and facilitating live webinars; posting on our social media platforms; collaborating on video projects or lining up sessions for our live events. Maintaining editorial integrity and producing high-quality content are always our ultimate goals.
We’re looking to add a multitalented editor to our collaborative team, someone with a journalistic sense for storytelling and the skills to write engagingly, with clarity and accuracy, for a professional audience. Candidates should be comfortable writing for various platforms, whether for an online news story, newsletter, magazine feature or engaging social media post. A familiarity with the travel and event professions is a bonus, but you’ll learn quickly from our seasoned team, and you’ll have ample opportunity for travel and to experience industry events. This job will offer plenty of opportunities to grow or to specialize, given the diverse nature of content; if you have a knack for video or podcasting, for instance, or if you’re a natural on camera or onstage, we’ll ensure those skills are put to good use.
We encourage you to watch this informative video here to gain a deeper understanding of the responsibilities, expectations and opportunities associated with this exciting role! This will provide valuable insights into our company culture and the exciting projects you'll be working on.
This is a remote position and is open to candidates based in the United States. We also have an office in Rutherford, New Jersey, for those who favor being in an office a few days a week.
What You’ll Do:
Write and edit about news, trends and hot-button issues for event professionals — which covers a wide range of topics, from travel to technology to geopolitics to business case studiesPost compelling content to our social media channelsStay on top of your industry and geographical beats, ensuring we cover big news when it happens and developing relationships with the public relations and marketing people who promote those organizations or destinationsHelp to support our group’s marketing initiatives for our events, research, awards and moreTravel to various industry and Northstar Meetings Group events, representing Northstar and providing on-location coverage/content (and logistical support when needed)Eventually, develop and facilitate webinars on specific topicsCollaborate with the editorial content team through frequent online meetings and stepping in to help wherever neededWhat You Have:
2–4 years of professional editorial experienceExceptional writing, editing and proofreading skillsStrong command of AP styleExperience working within a CMS environmentSolid understanding of SEO best practicesProficiency in Microsoft OfficeAbility to craft concise, engaging social media copy and familiarity with major platformsExcellent organizational skills and comfort managing multiple deadlines simultaneouslyStrong collaboration skills paired with the ability to drive projects independentlyExperience with podcasting and/or video production is a plusKnowledge of the travel and/or events industries is a plusBachelor’s degree strongly preferredWhy Join Our Team:
Northstar Travel Group is a great place to work, learn and grow. We seek impressive individuals to contribute fresh ideas and strengthen our team in all departments and specialties. We welcome creativity, dedication, drive and passion and offer a fast-paced and fun environment, opportunity and work/life balance. Click here to view our Careers page.
Benefits:
We offer a wide variety of benefit plans, programs, and perks to ensure that our employees can choose the options right for them. Northstar contributes heavily toward insurance plan premiums and we provide a generous paid time off package. Our offerings are extensive, covering a wide range including a variety of health and dental plans, company-paid life insurance, 401k, and summer Fridays, to name just a few. The annual base salary range for this role is $60,000-$70,000 and is commensurate with experience.
Growth Opportunities:
From educational training and mentorship programs to industry conferences and events, Northstar Travel Group employees have a wide variety of opportunities for career growth and advancement. Traveling through career paths enables employees to achieve a fulfilling and rewarding career.
Diversity & Inclusion:
At Northstar, we believe that our workforce should reflect the vast diversity of the cultures and communities that are experienced through travel. We know that our greatest strengths come from the people who make up our team, and we are committed to building and sustaining a diverse, inclusive, accessible and equitable culture and workplace. Our work is far from over – we continuously push to be better. We understand that diverse voices, points of view and contributions are at the heart of Northstar’s success and impact.
Read LessNorthstar Travel Group is the largest and most trusted B2B travel media and information company in the world. At Northstar, our mission is to be the leading global provider of trusted information and experiences for the audiences that drive the travel industry, while delivering innovative and high-performing marketing solutions to the businesses seeking to engage them.
We are looking for a proactive, detail-driven, and collaborative Staff Accountant II to join our finance team. If you’re ready to make an impact and grow your career in a dynamic, supportive environment, we’d love to meet you!
This role will split their time between our Rutherford, New Jersey office (2 days) and working remote (3 days). Flexibility is provided.
What You’ll Do:
Participate in the monthly closing and reconciliation process along other members of our finance teamPreparation of daily cash reportsHandle chargeback cases through thorough research, timely responses, and accurate system updatesLiaise with our general accounting, order management, accounts payable, and accounts receivable teams to ensure accurate financial reportingPrepare analysis for print production and events expense to determine proper month end accrualsAnalysis of revenue and expense accountsBank reconciliationsManagement of full account analysis files for manager reviewAssist with the yearly financial statement audit by preparing audit schedules and providing requested supporting documentationAssist accounts payable and receivable when necessaryWhat You Have:
A bachelor’s degree in accounting or another related field2-3 years of experience in bookkeeping, accounting, or a series of internshipsSolid experience with the NetSuite ERP system and Ramp for T&EExcellent Excel knowledge, specifically with pivot tables and V LookupsAbility to work both collaboratively within a team and independently Demonstrated initiative in problem-solving through research and solution developmentEagerness to learn and take on new responsibilities for professional growthExceptional organizational skills and meticulous attention to detail with a proactive approachStrong ability to multi-task to meet deadlinesWillingness to contribute to day-to-day administrative tasks that support team efficiency and successWhy Join Our Team:
Northstar Travel Group is a great place to work, learn and grow. We seek impressive individuals to contribute fresh ideas and strengthen our team in all departments and specialties. We welcome creativity, dedication, drive and passion and offer a fast-paced and fun environment, opportunity and work/life balance. Click here to view our Careers page.
Benefits:
We offer a wide variety of benefit plans, programs, and perks to ensure that our employees can choose the options right for them. Northstar contributes heavily toward insurance plan premiums, and we provide a generous paid time off package. Our offerings are extensive, covering a wide range including a variety of health and dental plans, company-paid life insurance, 401k, and summer Fridays, to name just a few. The annual base salary range for this role is $75,000-$80,000 and is commensurate with experience.
Growth Opportunities:
From educational training and mentorship programs to industry conferences and events, Northstar Travel Group employees have a wide variety of opportunities for career growth and advancement. Traveling through career paths enables employees to achieve a fulfilling and rewarding career.
Diversity & Inclusion:
At Northstar, we believe that our workforce should reflect the vast diversity of the cultures and communities that are experienced through travel. We know that our greatest strengths come from the people who make up our team, and we are committed to building and sustaining a diverse, inclusive, accessible and equitable culture and workplace. Our work is far from over – we continuously push to be better. We understand that diverse voices, points of view and contributions are at the heart of Northstar’s success and impact.
Read Less