NorthStar Memorial Group is seeking a dynamic Bilingual (Spanish) Community Development Supervisor at San Jacinto Funeral Home and Memorial Park in Houston, TX. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.
If you have always wanted the opportunity to build an incredible team in a recession proof and pandemic proof industry, the opportunity to make a lasting difference with the families in our community, all while being able to get paid what you are worth, this is the chance. This is a strong six-figure career with the opportunity to build a dynasty in a “whatever-it-takes” position that requires being available nights and weekends. We are not looking for someone that just wants to maintain the current team. We are looking for someone that excels with their personal sales and can effectively lead a high-performance team, while continuing to grow it to new levels.
Responsibilities
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs: Example: Lead community outreach/ events, preplanning seminars at churches, non-profits, unionsHold daily meetings with sales advisors to ensure daily, weekly, and monthly goals are being metMeet personal sales performance requirements monthly. This is a selling position.Plan and direct staffing, training, and performance evaluations to develop and control sales and service programsEnsure that all staff are trained on products and services, and understand what inventory and spaces are availableResolve customer complaints regarding sales and serviceProvide support to the sales team to help grow the success of the advisors and the companyObserve and ride along with sales advisors prospecting and sales activitiesCertify advisors in the perfection of presentationsEnsure daily prospecting occurs so that advisor’s pre-need sales presentations and sales results are meeting company minimum standardsKeep thorough records of leads, referrals, closing ratios, and after-service follow-up resultsRequirements
Ability to self-generate prospects and teach others to do the sameMust be proficient using computers and computer applicationsExperience using a CRM to track and follow up on prospects/leadsTwo years sales experience is preferredOne year leadership or management experience preferredHigh integrity, empathy, and a passion for helping othersA strong desire to assist families while earning a competitive incomeExcellent communication and interpersonal skillsBilingual PreferredValid driver's license with a clean driving record (included in background)Pre-employment background checkBilingual in Spanish (Preferred)Benefits Include
Unlimited Commission PotentialTeam Production OverridesBonus OpportunitiesComprehensive Benefits Package: Medical, Dental, Vision, 401(k), HSA and moreCareer Advancement OpportunitiesPaid Personalized TrainingOngoing Support Throughout Your CareerKey Qualities We Seek at NorthStar:
Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding.Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals.Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
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