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Northern Bank
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  • Sales & Service Manager, AVP  

    - Burlington
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:The Sales & Service Ma... Read More
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:
    The Sales & Service Manager (SSM) is responsible for the full operations, sales production, and service excellence within their assigned branch. This leader sets the tone for a white-glove client experience while driving revenue growth through proactive relationship-building, effective team management and a disciplined approach to identifying and converting opportunities. The SSM is equally at home on the service floor and on the phone, balancing operational rigor with a relationship driven mentality to grow the branch’s book of business.
     
    ESSENTIAL FUNCTIONS:
    Branch Operations & Leadership:Oversee all day-to-day branch operations, ensuring processes, compliance standards,and service protocols are consistently executedServe as the primary point of accountability for branch performance metrics includingrevenue, service quality, and operational efficiencyRecruit, onboard, coach, and develop branch staff; conduct regular performance reviewsand establish individual development plansMaintain a branch environment that reflects professionalism, organization, and brandstandards at all timesManage scheduling, staffing levels, and resource allocation to meet business demandsWhite-Glove Client Service:Champion an elevated, client-first service culture in every branch interaction — in person,phone, and digitalPersonally handle escalated client concerns with urgency, empathy, and resolution focusedprofessionalismImplement and uphold service standards that exceed client expectations at everytouchpointSales & Opportunity Identification:Identify and capitalize on sales opportunities presented by walk-in clients, inbound calls,and transactional interactionsLead and execute a structured outbound calling program targeting existing clients,referral sources, and prospective new clientsPartner with relationship managers and business development teams to pursue cross sell and upselling opportunitiesRelationship Building & Business Development:Cultivate deep, trusted relationships with branch clients and key community stakeholdersConduct regular client outreach to review needs, deepen engagement, and uncover newbusiness opportunitiesRepresent the branch at community events, networking functions, and industrygatherings to drive visibility and brand presenceMaintain accurate client relationship data and activity logs within the CRM platformJOB QUALIFICATIONS:3–5+ years of progressive experience in a sales and/or service management role, preferably in a branch, retail, or financial services environmentDemonstrated track record of meeting or exceeding sales goals and driving client satisfactionProven ability to lead, motivate, and develop a team in a fast-paced, client-facing environmentStrong communication and interpersonal skills with the ability to build rapport at all levelsStrong knowledge of bank compliance, KYC, BSASUPERVISORY RESPONSIBILITIES:Minimum of 5 years experience in a supervisory capacityLead, coach, and develop branch sales and service team membersManage staffing, scheduling and daily workflow to ensure optimal coverageRecruit, onboard, train, and retain high performing employeesEnsure compliance with bank policies, procedures and regulatory requirementsAddress employee relations matters and foster a positive team cultureThe annual salary range for the Sales & Service Manager, AVP is $74,000 - $100,000 per year.
     

    About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

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  • Commercial Real Estate Credit Analyst II  

    - Woburn
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:The Commercial Real Es... Read More
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:
    The Commercial Real Estate (CRE) Credit Analyst II is responsible for evaluating and underwriting commercial real estate loan opportunities. This role analyzes borrower, guarantor, and property-level financial performance to assess risk and determine creditworthiness, while providing clear recommendations to support sound lending decisions.

    ESSENTIAL FUNCTIONS:Analyze borrower and guarantor financials, tax returns, and global cash flow Evaluate property-level performance, including income, expenses, and debt service coverage and lease/tenant dynamicsAssess loan structure, collateral, and repayment sources to determine credit risk Prepare clear, concise credit memos and loan presentations with recommendations Conduct market and industry research, including rents, vacancy trends, and property conditions Review third-party reports (e.g., appraisals, environmental) and identify risks and mitigants Support loan origination, underwriting, and closing processes in partnership with Loan OfficersPerform annual reviews and ongoing monitoring of assigned credit relationships Assist in the maintenance of Bank filing systems as new information is received. Participate in ongoing process improvement initiatives.JOB QUALIFICATIONS:1–3+ years of experience in credit analysis, commercial banking, or real estate underwriting.Bachelor’s degree in Finance, Accounting, Business, or related field.Experience with commercial real estate lending (multifamily, office, retail, industrial).Understanding of appraisal and collateral valuation conceptsProficient in Microsoft Office suite including Excel and Word and familiar with basic computer applications.Strong analytical and math skills required.Ability to multi-task, prioritize work, and adapt to changes in working environment required.Clear written and verbal communication required. Salesforce experience preferred.The annual salary range for the Commercial Real Estate Credit Analyst II is $78,000 - $85,000 per year.

    About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

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  • Cash Management Relationship Manager  

    - Woburn
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:The Cash Management Re... Read More
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:
    The Cash Management Relationship Manager is responsible for the development and retention of Cash Management revenue and deposit growth.  In conjunction with Commercial Loan Officers, Business Bankers and Branch Managers, plans and implements a calling program designed to achieve new business and expand the bank’s business deposit account portfolio.  The Cash Management Relationship Manager will demonstrate subject matter expertise and work with business partners to identify prospects for Cash Management Services, prepare proposals, finalize sales and oversee the implementation of services.  The Cash Management Relationship Manager will proactively call on existing business customers to maintain service satisfaction, and to cross-sell additional services. Candidates must perform external sales activities.

    ESSENTIAL FUNCTIONS:Perform sales and service calls – in person or by phoneTravel to business offices and other off-site locationsGather information for sales proposals and customer implementationPreparation of proposals for prospective customersPrepare and negotiate customer agreements and set-up formsAssist other Cash Management team members with additional duties, as assigned by supervisorJOB QUALIFICATIONS:Five or more years’ experience in bank sales and relationship management (preferably in Cash Management).Experience in external sales is requiredExtensive knowledge of cash management products including, but not limited to, online banking, remote deposit, ACH, wires, Positive Pay, Bill Pay products and mobile banking.Familiarity with merchant services and credit cardsFamiliarity with bank regulations and proceduresGeneral computer skills (Word, Excel, PowerPoint, etc.)Motivated to succeedAbility to work independently as well as a team memberExcellent interpersonal and communication skills – oral and writtenExcellent with organization and time managementBachelor or associate degree preferredThe base salary range for the Cash Management Relationship Manager is $120,000 to $150,000 annually.

    About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

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  • Commercial Lending Administrator  

    - Woburn
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:At Northern Bank, assi... Read More
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:
    At Northern Bank, assisting small business owners grow their company is our passion. Our commercial lending team is focused on delivering exceptional service throughout the life cycle of a loan. From inception, through underwriting, to the loan closing process, we are committed to operational excellence, superior customer service, and continuing to help business owners succeed and grow.
    The Commercial Lending Administrator is responsible for preparation, review and finalization of commercial loan documents from approval through closing and funding. This role ensures all loan documentation is accurate, complete, and compliant with internal policies, regulatory requirements, and approved credit terms. The Commercial Lending Administrator works closely with loan officers, credit teams, and legal counsel to facilitate efficient loan closings.

    ESSENTIAL FUNCTIONS:Prepare and review loan documentation, including promissory notes, loan agreements, security agreements, and other required closing documentsVerify loan approval terms and conditions to ensure accuracy and compliance with credit approvals and underwriting requirementsCollaborate with internal and external departments such as loan officers, credit and legal to resolve documentation, conditions or collateral issues prior to closing to ensure closing readinessReview and approve insurance certificates for proper coverage prior to closingCoordinate loan funding and disbursement with utilization of settlement statements and legal invoicesPreparation of Modification Documents on existing loansMaintain and manage closing checklists to track completion of required documents, approvals and conditionsMonitor pipeline reports to ensure transactions are completed within required deadlinesPerform additional ad hoc duties as requestedJOB QUALIFICATIONS:Bachelor’s degree in Finance, Business Administration, Accounting or a related field or a minimum of 2-5 years’ experience in Commercial Lending Operations and/or Paralegal is preferredThorough understanding of commercial documentation, credit memos and closing processExperience with commercial real estate, construction loans, or complex lending transactions is preferredExcellent attention to detail and document review skillsStrong problem-solving and analytical skillsAbility to stay well organized and prioritize workflow in a multi-tasking environmentAbility to work independently as well as in collaboration with a teamExperience with nCino/Salesforce is desirableProficient computer skills, including the ability to work efficiently with loan processing systemsAdvanced proficiency in Microsoft Office products, including Microsoft Word, Excel, and OutlookThe hourly rate range for the Commercial Lending Administrator is $30.00 to $39.00 per hour

    About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

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  • Project Manager  

    - Woburn
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:Northern Bank is advan... Read More
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:
    Northern Bank is advancing its enterprise data capabilities to support improved decision‑making, operational efficiency, and responsible innovation. Enterprise Data Management (EDM) operates as a service‑oriented function, partnering across business and technology teams to deliver trusted data, reporting, and emerging data-driven capabilities.

    We are seeking a Project Manager to support Enterprise Data Management initiatives across the organization. This role will work closely with the CDO and cross-functional stakeholders to coordinate and deliver projects related to data platforms, reporting, automation, and emerging capabilities. The ideal candidate will operate effectively in a fast-paced, regulated environment, providing structure, clarity, and execution support across multiple concurrent initiatives while ensuring alignment with enterprise priorities.

    ESSENTIAL FUNCTIONS:Serve as a central coordination point for enterprise data and enablement initiatives, supporting delivery across business, Enterprise Data Management, IT, and risk partners.Apply strong organizational and communication skills to manage multiple projects simultaneously while maintaining clear priorities, timelines, and deliverables.Operate effectively in a regulated environment, ensuring projects align with governance standards, documentation expectations, and approval processes.Facilitate clear and consistent communication across stakeholders, including status updates, risks, issues, and dependencies.Support a culture of accountability, transparency, and collaboration across project teams.Adapt to evolving technologies, tools, and requirements while maintaining consistent project delivery and execution standards.KEY RESPONSIBILITIES:Plan, coordinate, and manage project activities supporting data enablement efforts, including reporting, platform implementation, automation, and workflow improvements.Partner with the CDO to translate strategic priorities into actionable project plans and delivery roadmaps.Collaborate with developers, business analysts, data analysts, and IT teams to define scope, timelines, deliverables, and resource needs.Track project progress, milestones, and dependencies, ensuring timely delivery and alignment with business objectives.Identify, document, and manage risks, issues, and changes, escalating as appropriate to maintain project momentum.Facilitate requirements discussions, working sessions, and project meetings to ensure clarity and alignment across stakeholders.Maintain project documentation, including plans, status reports, meeting notes, and decision logs.Support value tracking and reporting by coordinating with stakeholders to measure adoption, outcomes, and effectiveness of delivered solutions.Ensure consistency in project execution practices across multiple initiatives within Enterprise Data Management.JOB QUALIFICATIONS:5+ years of experience in project management, preferably within data, analytics, or technology-related initiatives.Experience working in banking or financial services, with an understanding of regulatory and data control environments preferred.Strong organizational and time management skills, with the ability to manage multiple projects and deadlines simultaneously.Strong communication skills, with experience facilitating meetings, coordinating stakeholders, and providing clear status updates.Experience working with cross-functional teams, including business, IT, and analytics resources.Ability to manage ambiguity and adapt to changing requirements and priorities.Proficiency with project management tools and Microsoft Office applications.Bachelor’s degree in Business, Information Systems, or a related field.NICE TO HAVES (OR THINGS YOU’LL GET TO LEARN):Experience supporting data platform or reporting initiatives (e.g., Power BI, data warehousing, or cloud-based tools).Familiarity with Agile or hybrid project delivery methodologies.Exposure to data governance, reporting standards, or analytics programs.Experience working with enterprise data teams or data initiatives.Project Management certification (PMP, Agile, or similar).The annual base salary range for the Project Manager position is $78,000 - $110,000 per year

    About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

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  • Data Governance Analyst  

    - Woburn
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:Northern Bank is advan... Read More
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:
    Northern Bank is advancing its enterprise data capabilities to support improved decision-making, operational efficiency, regulatory compliance, and responsible innovation. Enterprise Data Management (EDM) operates as a service-oriented function, partnering across business and technology teams to deliver trusted data, consistent reporting, and strong governance practices across the enterprise.

    We are seeking a Data Governance Analyst to support and strengthen the Bank’s enterprise data governance program. This role will work closely with business stakeholders, data owners, data stewards, risk partners, and technology teams to improve data quality, establish governance standards, document critical data elements, and promote consistent use of data across the organization. The ideal candidate will be detail-oriented, collaborative, and comfortable operating in a fast-paced, regulated environment while helping drive accountability and data trust across the enterprise.

    ESSENTIAL FUNCTIONS:Support the execution of enterprise data governance initiatives across business and technology teams to improve the quality, consistency, and accountability of data assets.Assist in establishing and maintaining governance processes related to data ownership, stewardship, classification, quality, lineage, and metadata.Work effectively in a regulated environment, ensuring governance activities align with enterprise policies, control standards, and compliance expectations.Facilitate collaboration across stakeholders to promote common definitions, data standards, and consistent use of critical data.Help drive transparency and accountability for data-related issues, controls, and remediation efforts.Adapt to evolving tools, regulatory expectations, and business needs while maintaining consistent governance practices.KEY RESPONSIBILITIES:Support implementation and ongoing administration of the enterprise data governance framework, including policies, standards, roles, and procedures.Partner with data owners, data stewards, business units, IT, and risk partners to define and maintain critical data elements, business glossaries, and data lineage documentation.Assist in monitoring and improving data quality by identifying issues, documenting root causes, tracking remediation, and coordinating with stakeholders on corrective actions.Maintain and enhance governance documentation, including data definitions, ownership assignments, standards, issue logs, and control inventories.Support governance forums, working groups, and review meetings by preparing materials, documenting decisions, and tracking follow-up items.Help enforce consistency in data definitions, usage, and control practices across systems, reports, and business processes.Contribute to metadata management activities, including cataloging key data assets and supporting traceability across source systems and reporting outputs.Coordinate with reporting, analytics, and technology teams to ensure governed data is aligned with enterprise priorities and business needs.Support policy adherence and control readiness by assisting with audits, exams, risk assessments, and internal reviews related to data governance.Provide reporting and metrics on governance program maturity, data quality trends, issue resolution progress, and stewardship engagement.JOB QUALIFICATIONS:3+ years of experience in data governance, data management, data quality, business analysis, risk, compliance, or a related function.Experience working with data in banking or financial services preferred, including awareness of regulatory, control, and reporting expectations.Understanding of core data governance practices, including data ownership, stewardship, metadata, lineage, data quality, and policy standards.Strong analytical and problem-solving skills, with the ability to identify data issues and support practical remediation efforts.Strong organizational skills and attention to detail, including the ability to manage multiple priorities and maintain accurate documentation.Strong communication and collaboration skills, with experience working across business and technology teams.Ability to translate data-related concepts into clear, actionable language for both technical and non-technical stakeholders.Experience with Microsoft Office applications; familiarity with data governance, metadata, or reporting tools is a plus.Bachelor’s degree in Information Systems, Business, Data Management, Finance, or a related field.NICE TO HAVES (OR THINGS YOU’LL GET TO LEARN):Experience with data governance or metadata tools such as Microsoft Purview, Collibra, Alation, Informatica, or similar platforms.Familiarity with data quality monitoring, issue management, and control documentation.Exposure to report governance, master data management, or enterprise data catalog initiatives.Understanding of data lifecycle management, retention, classification, and privacy-related considerations.Experience supporting governance programs in a matrixed or highly regulated environment.Knowledge of BI and analytics environments such as Power BI, SQL-based reporting, or data warehousing concepts.The annual salary range for the Data Governance Analyst is $75,000 - $100,000 per year.

    About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

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  • Personal Banker (Littleton)  

    - Littleton
    Job DescriptionJob DescriptionAt Northern Bank, banking may be our bus... Read More
    Job DescriptionJob Description

    At Northern Bank, banking may be our business, but helping small businesses grow is our passion. Right now, we’re looking for a Personal Banker who understands that operational excellence combined with relationship management is key to helping Northern deliver exceptional service to help those business owners succeed and grow, help our bank continue to flourish, and help our local community continue to thrive.  

    In this role, you will be responsible for handling all customer sales and service inquiries, including but not limited to, Teller transactions, new account openings, safe deposit access, existing customer servicing needs, and problem resolution. The Personal Banker works to present customers with banking solutions to meet their needs, while ensuring every transaction is completed in accordance with bank policy and regulatory requirements. 

    PRIMARY FUNCTIONS:

    Opens and closes branchesSigns Official checks in accordance with the transaction amountProvides exceptional service to the Bank’s customers regarding daily teller, servicing, and new account transactions; addressing inquiries, understanding/determining needs, and resolving problemsProcesses customer transactions in an efficient, accurate and friendly mannerOpens new accounts and accesses customer accounts to process online and offline transactions and corrections in an efficient, accurate and friendly manner.Accurately balances cash drawer dailyPerforms day-to-day branch operations including, ATM balancing, clearing cash items, adding or removing holds, under dual control will balance and process the vault and bag coinUtilizes needs-based sales/service techniques to elicit the needs of customers and match those needs to the Bank’s available products and servicesConsistently meets or exceeds sales goals.Provides assistance to other branch employees and assists in training new employees. Follows the Bank’s policies and regulatory requirementsAccount maintenance including but not limited to: foreign and domestic wires, stop payments, address changes, account title changes, etc.Follows the Bank’s policies and regulatory requirements

    JOB QUALIFICATIONS:

    2 years Teller Manager or CSR experience preferredExcellent communication, sales and customer service skillsBasic math skills and the ability to multitask.Strong computer skills, including Word, Excel, teller and platform bank systems.Strong customer focusHigh School Degree. Associate degree or higher preferredFlexible Schedule. Occasional late nights and SaturdaysThe hourly pay range for this position is $25.00 - $30.00 per hour

    About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

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  • Sales & Service Representative (Part-Time)  

    - Stoneham
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:The Sales and Service... Read More
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:
    The Sales and Service Representative (SSR) is responsible for providing an exceptional in-branch client experience by handling every client need from sales to service. The SSR will handle all customer sales and service inquiries, including but not limited to, teller transactions, new account openings, existing customer servicing needs, and problem resolution. Utilizing a needs-based selling approach, the SSR will provide solutions based on the needs of the customer and how they like to conduct their banking. Time spent in various aspects of this role will vary depending upon branch traffic and needs and the role of other associates in the branch. Proportion of time spent on the teller line and platform will vary day to day.

    ESSENTIAL FUNCTIONS:Opens and closes branches.Signs Official checks in accordance with the transaction amount.Provides exceptional service to the Bank’s customers regarding daily teller duties, servicing, new account transactions, addressing inquiries, understanding/determining needs, and resolving problems.Processes customer transactions in an efficient, accurate and friendly manner.Accurately balances cash drawer daily.Performs day-to-day branch operations including, ATM balancing, clearing cash items, adding or removing holds, under dual control will balance and process the vault and bag coin.Utilizes needs-based sales/service techniques to elicit the needs of customers and match those needs to the Bank’s available products and services. Consistently meets or exceeds sales goals.Provides assistance to other branch employees and assists in training new employees.Follows the Bank’s policies and regulatory requirements.JOB QUALIFICATIONS:Excellent communication, sales and customer service skills Basic math skills and the ability to multitask.Strong computer skills, including Word & Excel,1-year experience as a Teller or sales and service based position preferred. High School diploma. Associate degree or higher preferred.The hourly rate range for this position is $20-25 per hour.

    About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

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  • Cash Management Specialist  

    - Woburn
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE:The Cash Management Sp... Read More
    Job DescriptionJob Description

    SUMMARY/OBJECTIVE:

    The Cash Management Specialist builds relationships with commercial customers and prospects to uncover needs and provide cash management solutions by developing deep knowledge of Northern Bank’s cash management services and how they can help a business thrive.

    ESSENTIAL FUNCTIONS:

    Collaborates with Relationship Managers to uncover sales opportunities within each of their portfolios and to strategize on how to uncover viable prospects.Provide expert advice to commercial/business customers and prospects on Lockbox, ACH, Remote Deposit Capture, Positive Pay, Merchant Services and other products/services as assigned in the Cash Management department.Primary point of contact for servicing/troubleshooting the suite of cash management products. Partner with Implementation Team and Business Support Team for all Cash Management customer product/service needs.Provide support to commercial/business customers to fulfill needs and solve problems related to Cash Management products, deposit accounts and general requests.Recognize cross sell opportunities to existing relationships and increase product adoption.Communicate effectively and professionally with customers and co-workers.Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position.Foster positive and collaborative working relationships with internal business units and external relationships of the company.

    JOB QUALIFICATIONS:

    Minimum of five years’ banking experience with a strong background in customer service, commercial operations, electronic banking and cash management.Bachelor or Associate degree preferred.High comfort level with technology which as PCs, software and web-based productsProficient command of Microsoft Office products (Excel, Word, and PowerPoint)The annual base salary range for the Cash Management Specialist is $62,000 - $95,000 per year.
     

    About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

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  • Community Sales Manager, VP  

    - Woburn
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE: The Community Sales M... Read More
    Job DescriptionJob DescriptionSUMMARY/OBJECTIVE: 
    The Community Sales Manager is a leadership role responsible for driving business development across the Community Team. This individual will lead and manage all Business Development Officers, establish strategic sales direction, and serve as an active ambassador within the communities the bank serves. This role is instrumental in growing revenue streams, including non-interest income through community engagement, external partnerships, and a disciplined sales management approach to support our PEAK values and develop net new business.

    ESSENTIAL FUNCTIONS: Directly manage and mentor all Business Development Officers (BDOs) on the community team, fostering a high-performance sales culture.Conduct structured weekly sales meetings to review pipeline activity, address obstacles, and reinforce best practices.Lead monthly sales reviews with the Head of Community Banking, presenting performance data, strategic updates, and forward-looking projections.Set individual and team performance goals aligned with organizational growth targets and hold team members accountable to results.Recruit, onboard, and develop BDO talent to ensure the team is equipped to execute against business objectives.Develop, own, and execute comprehensive business plans and sales strategies for the community team on an annual and rolling basis.Identify, prioritize, and pursue targeted verticals and market segments with the highest growth potential.Build and maintain a robust pipeline of community partnerships, organizational relationships, and prospective clients.Continuously assess competitive landscape and market trends to refine positioning and identify new opportunities.Ensure all Business Development Officers consistently and accurately log outreach activity, contacts, and opportunities within the CRM system.Leverage CRM data and sales analytics to coach individual team members and drive continuous improvement.Hold and maintain leadership roles within key community organizations, including chambers of commerce, local non-profits, civic associations and industry groups.Ensure all BDOs are similarly engaged and visible in their respective markets, with active involvement in community leadership.JOB QUALIFICATIONS: Bachelor’s degree in Business or Finance preferred but not required.Minimum of 10 years of experience in a sales role, with demonstrated success in meeting or exceeding revenue targets.Exceptional interpersonal and relationship-building skills with the ability to engage and influence at all levels.Strong strategic thinking and analytical capabilities; comfortable translating data into actionable plans.Proficiency with CRM platforms and sales reporting tools; experience establishing CRM governance and standards.Excellent written and verbal communication skills, including executive-level presentation ability.Self-motivated with a high degree of initiative and the ability to thrive in a dynamic, fast paced environment.Deep understanding of community needs, local markets, and the role of community organizations in business development.SUPERVISORY RESPONSIBILITIES:Minimum of 5 years experience in sales management or team leadership capacity
    The annual base salary range for the VP, Community Sales Manager is $140,000 - $150,000 per year.

    About Northern Bank & Trust Company

    Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany