Overview
The Lead Medical Office Receptionist performs all of the functions of a Medical Office Receptionist, including receiving incoming calls, greeting patients, obtaining registration and appointment information, collecting payments, and striving for extraordinary service at all times. In addition and under the direct supervision of the Practice Manager, the Lead Medical Office Receptionist acts as a subject matter expert for all front office responsibilities and as a liaison with provider practices interacting with pre-visit and post-visit services. S/he assists the practice supervisor in driving process improvement initiatives, ensuring continuous process improvement across all front office functions.
This position's work location is on site only.
Responsibilities
Administrative
* Answers multi-line telephones, operates and troubleshoots photocopiers, uses a variety of office equipment and operates computer ordering system (including utilization or audit of time edit function).
* Secures, sorts, opens, and distributes forms, mail, communications, office supplies and office equipment.
* Coordinates and schedules department meetings.
* Attends staff and other meetings.
* Collaborates with department leaders to develop and distribute agendas, and takes notes and minutes.
* Makes arrangements including travel, lodging, and transportation.
* Maintains procedures for front office duties, charging, time edits, material management, and quality manual.
Patient Experience
* Anticipates and promptly responds to customer needs.
* Actively listens to the people we serve and co-workers. Responds promptly, reliably and in an understandable manner.
* Provides prompt and courteous service and communicates when service is delayed.
* Serves as the first point of contact for the team when there is an upset customer or patient. Prevents, calms or diffuses irate callers and patients by working with them to identify concerns and properly direct calls or solutions.
Communication and Work Flow
* Maintains rapport with customers, managers, and employees; sets priorities to maintain work flow.
* Prepares and distributes departmental communications to internal staff as directed.
* Develops and maintains distribution lists for various communications.
* Maintains continuity of work and operations by documenting and communicating needed actions to leaders, discovering irregularities, and determining continuing needs.
* Provides backup coverage for other support staff ensuring completion of assignments.
* Prioritizes and completes special projects.
Operations and Inventory Management
* Trains and orients appropriate office staff on front office responsibilities.
* Coordinates and maintains efficient office operations and performs responsible administrative duties of a complex and confidential nature to assist leaders with various administrative responsibilities.
* Assists in coordinating department projects and participates in inter-departmental problem solving with other peers/customers to resolve various issues.
* Provides confidential administrative support to leadership, including relating information regarding any potential problems.
* Assists the Practice Manager with ensuring appropriate staffing levels.
* Assists the Practice Manager with the operating budget maintenance.
* Inventories and reorders necessary equipment/supplies and maintains the inventory of floor stock items.
Finance and Insurance Authorization
* Checks patient insurance eligibility, updates demographics.
* Processes varied types of payments from patients including, but not limited to, co-pays, deductibles and co-insurance.
* Performs end of day reconciliation and corrects billing errors using programs including BOS.
* Gathers and processes patient forms necessary to gain authorization for department visits, tests, labs, and procedures-ECT, TMS (varies by location).
* Knowledge of legal and ethical considerations related to patient information.
* Ensures appropriate consent for care and authorization to obtain or release information are obtained.
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
Qualifications
High School Diploma or GED - Required
Associate's Degree - Preferred
Fingerprint Clearance Card application number- Required upon hire
Fingerprint Clearance Card- Required within 90 days from date of hire
Minimum of one (1) years medical or comparable experience - Required
Minimum of two (2) years of customer service experience - Preferred
Previous supervisory experience - Preferred
Previous experience with Dimensions, Lawson, Halogen, Midas, Microsoft Office Suite - Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Read LessOverview
Under general supervision of the provider, the Medical Assistant (MA) Certified works with members of the departmental health care team to provide assistance to providers, patients, and their families ensuring smooth work and patient flow. The MA Certified, under the supervision of the provider, is responsible for conducting initial and on-going assessments of the patient and working with the provider on their procedures and/or exams. This includes but is not limited to, reviewing the patient medical record and conducting per-visit interview with patient, documenting medical history and assessing need for referrals and prescription renewals. The MA Certified also assists in the coordination of clerical information to provide patient care and assists with patient follow up.
In Community Care Management, the MA also assists in following up with health management/care plans with both patients and providers. The MA works closely with medical providers, primary care teams and other agencies to improve communication, services, patient care and outcomes.
This position's work location is on site only.
Responsibilities
Patient Care
* Escorts patients from waiting area to exam room; communicates information regarding extended wait or delay in appointment times.
* Reviews the patient medical record and conducts pre-visit interview with patient. Records chief complaint of patients.
* Checks patient vital signs, including temperature, BP, pulse, pulse oximetry and report to provider.
* Reviews and documents medical history with patient.
* Takes and records all vital signs.
* Communicates patient concerns or significant changes in patient's health status to the physician or allied health professional.
* Follows guidelines for safety with regard to contact precautions and all policies/procedures dealing with blood borne pathogens.
* Administers injections under the supervision of the provider.
* May perform venipuncture and capillary punctures on patients.
* Processes test results and provides patient with timely results via email, mail or phone as directed by the physician, allied health professional or department protocols.
* Conducts designated point of care testing to include but not limited to such as electrocardiograms and throat cultures.
* Assesses needs for referrals and prescription renewals.
Community Care Management Clinic/Departments
* Assesses living environment and subjective symptoms to objectively identify if patient has a need or issue. Reports to provider, if necessary.
* Supports and reinforces provider care plan and education.
* Collaborates with care management team and other community agencies in support of patient care.
* Follows up with patient post hospital visit.
* Possesses and demonstrates knowledge of community resources available or is able to locate such resources in Northern Arizona region.
Cardiology Clinic/Departments
* Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures and a variety of other medically related tasks within the scope of knowledge.
* Instructs patients on urine collection procedures.
* Assists patients with donning/doffing compression garments as needed.
* Assists with dressing removal as assigned by supervising clinician.
Administration
* Maintains confidentiality of patient information at all times.
* Answers, evaluates and prioritizes incoming telephone calls, communicates effectively with callers, obtains complete and accurate information to determine the need(s) of the caller, and returns messages in a timely manner to ensure patient needs are met.
* Performs pre-visit review to ensure the medical record has all information needed for the visit including (but not limited to): hospital notes, immunization records, consents, test results, disease management items.
* Documents patient information in the electronic medical record following standard work guidelines.
* Communicates patient concerns or significant changes in patient’s health status to the physician or allied health professional.
* Assists in the coordination of clerical information necessary to provide patient care during the visit; this may include, but is not exclusive to arranging referrals, assisting patients with future appointments, assisting patients with the arrangement of tests and treatments prescribed by the physician or allied health professional, assisting the physician or allied health professional in providing routine treatment instructions.
* Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems.
* Completes necessary patient follow up for continuity of care.
Education
* Demonstrates an understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals in the assigned departments.
* Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.
Office/Clinical Preparation
* Prepares, and maintains clinical documentation, office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms.
* Cleans and, when appropriate, sterilizes equipment, instruments, and work areas as needed. Maintains department cleanliness including following procedures for clean up after treatment.
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
Qualifications
High School Diploma or GED - Required
Medical Assistant Diploma from an accredited Medical Assisting program or college and/or:
(1) Provide a valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA)
- CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA;
or National Health Care Association (NHA) - CCMA; - Required within 90 days of hire, or
(2) Complete the CCMA program with NAH and the National Healthcare Association (NHA) and obtain Medical Assistant
Certification within six months from date of hire.
A valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA) - CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA; or National Health Care Association (NHA) - CCMA; - Required within 90 days of hire
OR
Complete the CCMA program with NAH and the National Healthcare Association (NHA) and obtain Medical Assistant
Certification within six months from date of hire.
Current NAH Medical Assistants: Current NAH Medical Assistants with a valid Certification will be grandfathered in under their current certification. If for any reason there is a lapse in employment, current certification will not be accepted unless it was obtained from the AAMA, AMT, NCCT, or NHA.
BLS (American Heart Association)- Required within 90 days of hire
Fingerprint Clearance Card application number- Required upon hire
Fingerprint Clearance Card- Required within 90 days of hire
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.
One year related job experience - Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Read LessOverview
Under general supervision of the provider, the Medical Assistant (MA) Certified works with members of the departmental health care team to provide assistance to providers, patients, and their families ensuring smooth work and patient flow. The MA Certified, under the supervision of the provider, is responsible for conducting initial and on-going assessments of the patient and working with the provider on their procedures and/or exams. This includes but is not limited to, reviewing the patient medical record and conducting per-visit interview with patient, documenting medical history and assessing need for referrals and prescription renewals. The MA Certified also assists in the coordination of clerical information to provide patient care and assists with patient follow up.
In Community Care Management, the MA also assists in following up with health management/care plans with both patients and providers. The MA works closely with medical providers, primary care teams and other agencies to improve communication, services, patient care and outcomes.
This position's work location is on site only.
Responsibilities
Patient Care
* Escorts patients from waiting area to exam room; communicates information regarding extended wait or delay in appointment times.
* Reviews the patient medical record and conducts pre-visit interview with patient. Records chief complaint of patients.
* Checks patient vital signs, including temperature, BP, pulse, pulse oximetry and report to provider.
* Reviews and documents medical history with patient.
* Takes and records all vital signs.
* Communicates patient concerns or significant changes in patient's health status to the physician or allied health professional.
* Follows guidelines for safety with regard to contact precautions and all policies/procedures dealing with blood borne pathogens.
* Administers injections under the supervision of the provider.
* May perform venipuncture and capillary punctures on patients.
* Processes test results and provides patient with timely results via email, mail or phone as directed by the physician, allied health professional or department protocols.
* Conducts designated point of care testing to include but not limited to such as electrocardiograms and throat cultures.
* Assesses needs for referrals and prescription renewals.
Community Care Management Clinic/Departments
* Assesses living environment and subjective symptoms to objectively identify if patient has a need or issue. Reports to provider, if necessary.
* Supports and reinforces provider care plan and education.
* Collaborates with care management team and other community agencies in support of patient care.
* Follows up with patient post hospital visit.
* Possesses and demonstrates knowledge of community resources available or is able to locate such resources in Northern Arizona region.
Cardiology Clinic/Departments
* Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures and a variety of other medically related tasks within the scope of knowledge.
* Instructs patients on urine collection procedures.
* Assists patients with donning/doffing compression garments as needed.
* Assists with dressing removal as assigned by supervising clinician.
Administration
* Maintains confidentiality of patient information at all times.
* Answers, evaluates and prioritizes incoming telephone calls, communicates effectively with callers, obtains complete and accurate information to determine the need(s) of the caller, and returns messages in a timely manner to ensure patient needs are met.
* Performs pre-visit review to ensure the medical record has all information needed for the visit including (but not limited to): hospital notes, immunization records, consents, test results, disease management items.
* Documents patient information in the electronic medical record following standard work guidelines.
* Communicates patient concerns or significant changes in patient’s health status to the physician or allied health professional.
* Assists in the coordination of clerical information necessary to provide patient care during the visit; this may include, but is not exclusive to arranging referrals, assisting patients with future appointments, assisting patients with the arrangement of tests and treatments prescribed by the physician or allied health professional, assisting the physician or allied health professional in providing routine treatment instructions.
* Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems.
* Completes necessary patient follow up for continuity of care.
Education
* Demonstrates an understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals in the assigned departments.
* Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.
Office/Clinical Preparation
* Prepares, and maintains clinical documentation, office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms.
* Cleans and, when appropriate, sterilizes equipment, instruments, and work areas as needed. Maintains department cleanliness including following procedures for clean up after treatment.
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
Qualifications
High School Diploma or GED - Required
Medical Assistant Diploma from an accredited Medical Assisting program or college and/or:
(1) Provide a valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA)
- CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA;
or National Health Care Association (NHA) - CCMA; - Required within 90 days of hire, or
(2) Complete the CCMA program with NAH and the National Healthcare Association (NHA) and obtain Medical Assistant
Certification within six months from date of hire.
A valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA) - CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA; or National Health Care Association (NHA) - CCMA; - Required within 90 days of hire
OR
Complete the CCMA program with NAH and the National Healthcare Association (NHA) and obtain Medical Assistant
Certification within six months from date of hire.
Current NAH Medical Assistants: Current NAH Medical Assistants with a valid Certification will be grandfathered in under their current certification. If for any reason there is a lapse in employment, current certification will not be accepted unless it was obtained from the AAMA, AMT, NCCT, or NHA.
BLS (American Heart Association)- Required within 90 days of hire
Fingerprint Clearance Card application number- Required upon hire
Fingerprint Clearance Card- Required within 90 days of hire
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.
One year related job experience - Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Read LessOverview
APP Family Medicine Opportunities in Village of Oak Creek near Sedona
You’ll love the Southwest. Why not love your career, too?
Want to join an exceptional organization? If you value quality, go above and beyond in making patients a priority and want to help cultivate a positive, healthy, work environment, we want to talk to you. We are focused on assembling an outstanding team who will work together to maintain our stellar reputation and build a strong brand for Northern Arizona Healthcare as we expand our services.
Our team of more than 200 of the highest quality providers who had their choice of healthcare organizations, chose Northern Arizona Healthcare Medical Group.
Here's why:
Patient-centered, provider led, team-based and collaborative work environment.Work-life balance is a priority with generous PTO.Financially stable, growing organization.2 Hospitals, Cardiovascular and Orthopedic Spine Institutes, Rehab and Cancer Centers.Scribe Support Available.Highly competitive compensation and benefits.Sign on bonusRelocation CME up to $5,000Malpractice Coverage plus tail.Base salary plus IncentivesLow provider turnover and High patient satisfaction.Live the Good Life:
In our Northern Arizona communities, you'll discover abundant opportunities to enjoy a lifestyle that's comparable to few other places. It is all here, four beautiful seasons, clean air, great neighborhoods and no traffic jams. No matter what you do for fun, recreational opportunities are everywhere -- downhill and cross-country skiing, gorgeous hiking trails, wine tasting, and fine dining. You will also find it ready-made for families with excellent public and private schools, thriving secondary educational facilities, and cultural breadth and diversity. In addition, wherever you live and work you are well-positioned for weekend getaways in the vibrant cities of Phoenix and Las Vegas.
If you want to join an organization at a time of growth, transformation, and innovation, centered on providing high quality, cost-effective, and convenient care for our patients, we want to talk to you!
Contact Physician Recruiter, Chase Stalcup
You’ll come for the View and stay for the Vision!
Read LessOverview
The PCT, including all hospital units and departments and the Float/Flex Pool PCT, under the supervision of the charge nurse, clinical manager, and/or director, is responsible for assisting in patient care, documentation and supply management. PCTs keep the unit supplied, clean, and organized. Additionally, the PCT may function in an office assistant role and answer the telephone, answer questions within their capabilities the patient or their support individuals may have, and perform data entry and data collection.
The Float/Flex Pool PCT may be asked to work on any unit in the hospital that is in need of a PCT, change departments during a shift or be asked to work as a Patient Safety Attendant based on need whereupon the PCT duties will cease if assigned to sit 1:1 with a patient; and must complete the same required documentation as a PSA. Call will be required for the Float/Flex Pool PCT.
This position's location is on site only.
Responsibilities
Patient Care
* Maintains department cleanliness including following procedures for clean up after treatments.
* Assists with transfer of patient with restrictions in weight bearing or impairment of motor status.
* Assists with patient transfers to or from wheelchairs as needed.
* Assists patients with donning/doffing compression garments as needed.
* Observes patient for skin integrity and report any problem areas to supervising clinicians.
* May assist with removal of catheters and IVs and also assist with phlebotomy within scope of practice.
* Prioritizes and problem solves to meet changes in patient status/condition.
* Collaborates with physicians and other health care professionals to ensure staffing patterns meet appropriate skill necessary for quality patient care.
* Quickly and accurately assesses patient care needs.
* Serves as a resource, assists other staff in caring for patients, assists physician with order entry into EMR as needed.
* Assists with dressing removal as assigned by supervising clinician.
* Assists patients with activities of daily living such as toileting as needed.
* Assists patients with mobility under the direction of supervising clinician including but not limited to therapeutic exercises.
* Follows guidelines for safety with regard to isolation precautions and all policies/procedures dealing with blood borne pathogens.
Discharge PCT
* Assists patients in and out of vehicles as needed.
* Supports and reinforces discharge instructions.
* Collaborates with interdisciplinary team and community agencies.
* Uses the EMR for documentation and communication purposes.
* Assists with securing DME as necessary.
Labor Delivery Post Partum Breastfeeding Center
* Breastpump rental program bookkeeping (ie invoices for payment), run payment for breastpump rental, invoice monthly or quarterly pumps that are rented, track billing of rental and maintain copies of rental contracts and End of Month billing, log of receipts to accounting .
* Contact patients regarding breastpump rental and billing and manage Breastpump rental system.
* Ereq order supplies breastfeeding center and nursery.
* Liaison with Breastpump supplies and Breastpump company.
* Clean and restock breastpumps to breastfeeding center.
* Telephone triage with families regarding breastfeeding.
* Maintain department cleanliness.
* Assists in transporting equipment and supplies.
Administrative
* Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.
* Assists in orientation and training of new PCT staff.
* Works to ensure best practice among colleagues.
* Maintains unit documents .
* Maintains charts and copies charts as requested.
* Assists charge nurse with clerical duties.
* Documents objective patient data and the care they provide. Documents reporting of abnormal findings to supervising clinician.
Education
* Demonstrates understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures manual on the assigned unit.
* Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.
* Demonstrates and utilizes the guidelines of care and practice via the nursing process, and in accordance with Arizona State Board of Nursing Laws and Regulations, being able to perform at a fully competent level.
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
Qualifications
Education:
High School Diploma or GED- Required
Certification & Licensures:
Current, unrestricted CNA or LNA license in the State of Arizona- Required
Basic Life Support (BLS)- Required
Fingerprint Clearance:
If employee does not have an Arizona LNA license:
- Fingerprint Clearance Card application number - Required upon hire
- Fingerprint Clearance Care - Required within 90 days from date of hire
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.
Experience:
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Read LessOverview
You’ll love the Southwest. Why not love your career, too?
Want to join an exceptional organization? If you value quality, go above and beyond in making patients a priority and want to help cultivate a positive, healthy, work environment, we want to talk to you. We are focused on assembling an outstanding team who will work together to maintain our stellar reputation and build a strong brand for Northern Arizona Healthcare as we expand our services.
Our team of more than 200 of the highest quality providers who had their choice of healthcare organizations, chose Northern Arizona Healthcare Medical Group.
__
Our organization boasts:
Two hospitals: 269 beds in Flagstaff and 99 beds in CottonwoodBoard certified physicians from top programs across the countryOver 200 employed providersOutpatient Surgical CentersCardiovascular InstituteOrthopedic & Spine Institute, EntireCare Rehab and Sports MedicineCancer CentersA strong and growing primary care baseNestled in the breathtaking San Francisco Peaks mountains, Flagstaff is surrounded by majestic landscapes and scenery, and residents enjoy all four seasons. Sedona and Cottonwood, ideally situated above the heat of the desert and below the cooler temperatures of Arizona’s high country, are blessed with four mild seasons marked by abundant sunshine and clean air. All three communities are family-oriented and have great schools and outdoor activities including camping, hiking, biking, skiing, fishing, golfing and more. The entire region is rich with arts and culture as well as exceptional restaurants, wineries and breweries. In addition, wherever you live and work you are well-positioned for weekend getaways in the vibrant cities of Phoenix and Las Vegas.
__
Live the Good Life:
In our Northern Arizona communities, you'll discover abundant opportunities to enjoy a lifestyle that's comparable to few other places. It is all here, four beautiful seasons, clean air, great neighborhoods and no traffic jams. No matter what you do for fun, recreational opportunities are everywhere -- downhill and cross-country skiing, gorgeous hiking trails, wine tasting, and fine dining. You will also find it ready-made for families with excellent public and private schools, thriving secondary educational facilities, and cultural breadth and diversity. In addition, wherever you live and work you are well-positioned for weekend getaways in the vibrant cities of Phoenix and Las Vegas.
If you want to join an organization at a time of growth, transformation, and innovation, centered on providing high quality, cost-effective, and convenient care for our patients, we want to talk to you!
Contact Physician Recruiter, Chase Stalcup at Chase.Stalcup@nahealth.com or call 817-675-3415.
You’ll come for the View and stay for the Vision!
Read LessOverview
You’ll love the Southwest. Why not love your career, too?
Want to join an exceptional organization? If you value quality, go above and beyond in making patients a priority and want to help cultivate a positive, healthy, work environment, we want to talk to you. We are focused on assembling an outstanding team who will work together to maintain our stellar reputation and build a strong brand for Northern Arizona Healthcare as we expand our services.
Our team of more than 200 of the highest quality providers who had their choice of healthcare organizations, chose Northern Arizona Healthcare Medical Group.
__
Our organization boasts:
· Two hospitals: 269 beds in Flagstaff and 99 beds in Cottonwood
· Board certified physicians from top programs across the country
· Over 200 employed providers
· Outpatient Surgical Centers
· Cardiovascular Institute
· Orthopedic & Spine Institute, EntireCare Rehab and Sports Medicine
· Cancer Centers
· A strong and growing primary care base
Nestled in the breathtaking San Francisco Peaks mountains, Flagstaff is surrounded by majestic landscapes and scenery, and residents enjoy all four seasons. Sedona and Cottonwood, ideally situated above the heat of the desert and below the cooler temperatures of Arizona’s high country, are blessed with four mild seasons marked by abundant sunshine and clean air. All three communities are family-oriented and have great schools and outdoor activities including camping, hiking, biking, skiing, fishing, golfing and more. The entire region is rich with arts and culture as well as exceptional restaurants, wineries and breweries. In addition, wherever you live and work you are well-positioned for weekend getaways in the vibrant cities of Phoenix and Las Vegas.
__
Live the Good Life:
In our Northern Arizona communities, you'll discover abundant opportunities to enjoy a lifestyle that's comparable to few other places. It is all here, four beautiful seasons, clean air, great neighborhoods and no traffic jams. No matter what you do for fun, recreational opportunities are everywhere -- downhill and cross-country skiing, gorgeous hiking trails, wine tasting, and fine dining. You will also find it ready-made for families with excellent public and private schools, thriving secondary educational facilities, and cultural breadth and diversity. In addition, wherever you live and work you are well-positioned for weekend getaways in the vibrant cities of Phoenix and Las Vegas.
If you want to join an organization at a time of growth, transformation, and innovation, centered on providing high quality, cost-effective, and convenient care for our patients, we want to talk to you!
Contact Physician Recruiter, Chase Stalcup at Chase.Stalcup@nahealth.com or call 817-675-3415.
You’ll come for the View and stay for the Vision!
Read LessOverview
You’ll love the Southwest. Why not love your career, too?
Want to join an exceptional organization? If you value quality, go above and beyond in making patients a priority and want to help cultivate a positive, healthy, work environment, we want to talk to you. We are focused on assembling an outstanding team who will work together to maintain our stellar reputation and build a strong brand for Northern Arizona Healthcare as we expand our services.
Our team of more than 200 of the highest quality providers who had their choice of healthcare organizations, chose Northern Arizona Healthcare Medical Group.
__
Our organization boasts:
Two hospitals: 269 beds in Flagstaff and 99 beds in CottonwoodBoard certified physicians from top programs across the countryOver 200 employed providersOutpatient Surgical CentersCardiovascular InstituteOrthopedic & Spine Institute, EntireCare Rehab and Sports MedicineCancer CentersA strong and growing primary care baseNestled in the breathtaking San Francisco Peaks mountains, Flagstaff is surrounded by majestic landscapes and scenery, and residents enjoy all four seasons. Sedona and Cottonwood, ideally situated above the heat of the desert and below the cooler temperatures of Arizona’s high country, are blessed with four mild seasons marked by abundant sunshine and clean air. All three communities are family-oriented and have great schools and outdoor activities including camping, hiking, biking, skiing, fishing, golfing and more. The entire region is rich with arts and culture as well as exceptional restaurants, wineries and breweries. In addition, wherever you live and work you are well-positioned for weekend getaways in the vibrant cities of Phoenix and Las Vegas.
__
Live the Good Life:
In our Northern Arizona communities, you'll discover abundant opportunities to enjoy a lifestyle that's comparable to few other places. It is all here, four beautiful seasons, clean air, great neighborhoods and no traffic jams. No matter what you do for fun, recreational opportunities are everywhere -- downhill and cross-country skiing, gorgeous hiking trails, wine tasting, and fine dining. You will also find it ready-made for families with excellent public and private schools, thriving secondary educational facilities, and cultural breadth and diversity. In addition, wherever you live and work you are well-positioned for weekend getaways in the vibrant cities of Phoenix and Las Vegas.
If you want to join an organization at a time of growth, transformation, and innovation, centered on providing high quality, cost-effective, and convenient care for our patients, we want to talk to you!
Contact Physician Recruiter, Chase Stalcup at Chase.Stalcup@nahealth.com or call 817-675-3415.
You’ll come for the View and stay for the Vision!
Read LessOverview
The PCT, including all hospital units and departments and the Float/Flex Pool PCT, under the supervision of the charge nurse, clinical manager, and/or director, is responsible for assisting in patient care, documentation and supply management. PCTs keep the unit supplied, clean, and organized. Additionally, the PCT may function in an office assistant role and answer the telephone, answer questions within their capabilities the patient or their support individuals may have, and perform data entry and data collection.
The Float/Flex Pool PCT may be asked to work on any unit in the hospital that is in need of a PCT, change departments during a shift or be asked to work as a Patient Safety Attendant based on need whereupon the PCT duties will cease if assigned to sit 1:1 with a patient; and must complete the same required documentation as a PSA. Call will be required for the Float/Flex Pool PCT.
This position's location is on site only.
Responsibilities
Patient Care
* Maintains department cleanliness including following procedures for clean up after treatments.
* Assists with transfer of patient with restrictions in weight bearing or impairment of motor status.
* Assists with patient transfers to or from wheelchairs as needed.
* Assists patients with donning/doffing compression garments as needed.
* Observes patient for skin integrity and report any problem areas to supervising clinicians.
* May assist with removal of catheters and IVs and also assist with phlebotomy within scope of practice.
* Prioritizes and problem solves to meet changes in patient status/condition.
* Collaborates with physicians and other health care professionals to ensure staffing patterns meet appropriate skill necessary for quality patient care.
* Quickly and accurately assesses patient care needs.
* Serves as a resource, assists other staff in caring for patients, assists physician with order entry into EMR as needed.
* Assists with dressing removal as assigned by supervising clinician.
* Assists patients with activities of daily living such as toileting as needed.
* Assists patients with mobility under the direction of supervising clinician including but not limited to therapeutic exercises.
* Follows guidelines for safety with regard to isolation precautions and all policies/procedures dealing with blood borne pathogens.
Discharge PCT
* Assists patients in and out of vehicles as needed.
* Supports and reinforces discharge instructions.
* Collaborates with interdisciplinary team and community agencies.
* Uses the EMR for documentation and communication purposes.
* Assists with securing DME as necessary.
Labor Delivery Post Partum Breastfeeding Center
* Breastpump rental program bookkeeping (ie invoices for payment), run payment for breastpump rental, invoice monthly or quarterly pumps that are rented, track billing of rental and maintain copies of rental contracts and End of Month billing, log of receipts to accounting .
* Contact patients regarding breastpump rental and billing and manage Breastpump rental system.
* Ereq order supplies breastfeeding center and nursery.
* Liaison with Breastpump supplies and Breastpump company.
* Clean and restock breastpumps to breastfeeding center.
* Telephone triage with families regarding breastfeeding.
* Maintain department cleanliness.
* Assists in transporting equipment and supplies.
Administrative
* Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.
* Assists in orientation and training of new PCT staff.
* Works to ensure best practice among colleagues.
* Maintains unit documents .
* Maintains charts and copies charts as requested.
* Assists charge nurse with clerical duties.
* Documents objective patient data and the care they provide. Documents reporting of abnormal findings to supervising clinician.
Education
* Demonstrates understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures manual on the assigned unit.
* Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.
* Demonstrates and utilizes the guidelines of care and practice via the nursing process, and in accordance with Arizona State Board of Nursing Laws and Regulations, being able to perform at a fully competent level.
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
Qualifications
Education:
High School Diploma or GED- Required
Certification & Licensures:
Current, unrestricted CNA or LNA license in the State of Arizona- Required
Basic Life Support (BLS)- Required
Fingerprint Clearance:
If employee does not have an Arizona LNA license:
- Fingerprint Clearance Card application number - Required upon hire
- Fingerprint Clearance Care - Required within 90 days from date of hire
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.
Experience:
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
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You’ll love the Southwest. Why not love your career, too?
Want to join an exceptional organization? If you value quality, go above and beyond in making patients a priority and want to help cultivate a positive, healthy, work environment, we want to talk to you. We are focused on assembling an outstanding team who will work together to maintain our stellar reputation and build a strong brand for Northern Arizona Healthcare as we expand our services.
Our team of more than 200 of the highest quality providers who had their choice of healthcare organizations, chose Northern Arizona Healthcare Medical Group.
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Our organization boasts:
Two hospitals: 269 beds in Flagstaff and 99 beds in CottonwoodBoard certified physicians from top programs across the countryOver 200 employed providersOutpatient Surgical CentersCardiovascular InstituteOrthopedic & Spine Institute, EntireCare Rehab and Sports MedicineCancer CentersA strong and growing primary care baseNestled in the breathtaking San Francisco Peaks mountains, Flagstaff is surrounded by majestic landscapes and scenery, and residents enjoy all four seasons. Sedona and Cottonwood, ideally situated above the heat of the desert and below the cooler temperatures of Arizona’s high country, are blessed with four mild seasons marked by abundant sunshine and clean air. All three communities are family-oriented and have great schools and outdoor activities including camping, hiking, biking, skiing, fishing, golfing and more. The entire region is rich with arts and culture as well as exceptional restaurants, wineries and breweries. In addition, wherever you live and work you are well-positioned for weekend getaways in the vibrant cities of Phoenix and Las Vegas.
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Live the Good Life:
In our Northern Arizona communities, you'll discover abundant opportunities to enjoy a lifestyle that's comparable to few other places. It is all here, four beautiful seasons, clean air, great neighborhoods and no traffic jams. No matter what you do for fun, recreational opportunities are everywhere -- downhill and cross-country skiing, gorgeous hiking trails, wine tasting, and fine dining. You will also find it ready-made for families with excellent public and private schools, thriving secondary educational facilities, and cultural breadth and diversity. In addition, wherever you live and work you are well-positioned for weekend getaways in the vibrant cities of Phoenix and Las Vegas.
If you want to join an organization at a time of growth, transformation, and innovation, centered on providing high quality, cost-effective, and convenient care for our patients, we want to talk to you!
Contact Physician Recruiter, Chase Stalcup at Chase.Stalcup@nahealth.com or call 817-675-3415.
You’ll come for the View and stay for the Vision!
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