***$1,000 sign-on bonus and $100 Gas Card***
Job Purpose:
The Human Resources Manager is responsible for leading and executing day-to-day HR operations while providing guidance to leadership on employee relations, compliance, and organizational HR practices. This role blends hands-on HR management with oversight of key HR functions to support a consistent and well-functioning workplace.
Duties and Responsibilities:
Essential Job Functions:
Manage day-to-day HR operations, ensuring consistency, compliance, and follow-through Lead the recruitment process including sourcing, interviewing, hiring, and onboarding Serve as the primary resource for employee relations, including coaching managers and supporting disciplinary processes Guide performance management practices, including documentation, corrective action, and performance improvement planning Ensure compliance with all applicable federal and Massachusetts employment laws and regulations Oversee and support leave administration including FMLA, PFML, and ADA processes Administer employee benefits programs including health, dental, and retirement plans Maintain and update job descriptions, organizational charts, and HR records Support leadership with workforce planning and staffing needs Review and improve HR policies, procedures, and internal workflows Maintain accurate, organized, and audit-ready personnel documentation Lead or support HR-related projects and initiatives as needed Other duties as assigned by supervisorInterpersonal Communication:
Maintain confidentiality of all employee and organizational informationBuild and maintain effective working relationships across all levels of the organizationCommunicate clearly and professionally in verbal, written, and electronic formatsTeamwork and Cooperation:
Partner with leadership to support a consistent and fair employee experience Provide guidance and support to managers on HR practices and expectations Contribute to a collaborative and accountable work environmentWorkplace Performance and Professional Development:
Support a positive and compliant workplace environment Demonstrate strong organizational skills and follow-through Participate in ongoing learning and professional development Provide guidance and informal coaching to managers and staff as neededQualifications:
Bachelor’s degree in Human Resources or related field, or equivalent experience 5+ years of progressive HR experience with strong focus on employee relations and compliance Strong working knowledge of Massachusetts and federal employment laws Experience managing FMLA, PFML, and ADA processes Experience with HRIS systems, ADP Workforce Now preferred Ability to work independently while supporting leadership needs Strong organizational, documentation, and communication skills HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred Preference may be given to qualified candidates who self-identify as having a disability, in accordance with our mission and federal CIL requirementsDirect Reports:
Human Resources TeamThe Northeast Independent Living Program, Inc. is an equal opportunity employer and encourages persons with disabilities, women, persons of color, members of the LGBTQ+ community, and veterans to apply for this position. NILP is an organization that advocates for an all-inclusive community free of communication, attitudinal, economic and architectural barriers for all people with disabilities. As part of this commitment, NILP will ensure that persons with disabilities are provided reasonable accommodations for the hiring process, offer processes, or at any point after the start of employment. If a reasonable accommodation is needed, please contact the HR Specialist at 978-245-8461 or HR@nilp.org.
Job Title:
Bilingual Older Adult Peer Specialist – Part Time
Reports to:
Operations Manager
***Sign-on Bonus & $100 Gas Card
Job Purpose:
Position Overview: The Part-time Older Adult Peer Specialist provides support and assistance to Spanish speaking individuals aged 55+ living in Charlestown and Chelsea, Massachusetts. This role supports the development of self-determination, self-advocacy skills and other strategies that promote mental health recovery and healthy aging. The person must be willing to share their own recovery story when appropriate to promote the well-being of older adults. This position will be required to work up to 20 hours weekly.
What you will be doing:
Meet one-to-one and facilitate groups remotely or in person Assist in forming wellness goals which will enhance other’s health and wellbeing and provide ongoing support to help them reach those self-identified goalsCollaborate with local community supports to identify individuals who would be interested in this type of supportFacilitate the connection to resources (such as libraries, fitness centers, community events, religious organizations, substance use support groups like AA and NA, etc.)Complete documentation of services provided following established protocolsWho we are looking for?
A person aged 50 years or older, who is fluent in Spanish with lived experience with trauma, mental health issues, or substance use disordersWillingness to be trained as a Certified Older Adult SpecialistAt least two years of experience facilitating peer groups strongly preferred, or be willing to complete peer-group facilitation training within the first 12 months of employmentMust be able to work independently and as part of a teamMust have access to reliable transportation
The Northeast Independent Living Program, Inc. is an equal opportunity employer and encourages persons with disabilities, women, persons of color, members of the LGBTQ+ community, and veterans to apply for this position. NILP is an organization that advocates for an all-inclusive community free of communication, attitudinal, economic and architectural barriers for all people with disabilities. As part of this commitment, NILP will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process, offer processes, or at any point after the start of employment. If reasonable accommodation is needed, please contact the HR Specialist at 978-245-8461
***Sign-On Bonus and $100 Gas Card for Eligible New Hires.
Job Purpose:
The Recovery Peer Support Specialist builds connections with others who live with mental health conditions, substance use disorders, or traumatic histories. This position is designed to foster a safe and welcoming environment in the Northeast Recovery Learning Community by facilitating peer-run groups within assigned domains and preferably in the Metro North and/or North Shore areas.
Duties and Responsibilities:
Essential Job Functions:
Facilitate weekly peer support groups that focus on mental health recovery and wellness Provide 1-1 peer support to members of the NERLC community, as neededShare personal recovery story with peers to help build trusting and mutual relationships Regularly contribute to the expansion of the NERLC information and referral database to include other resources relevant to recovery, resiliency, and wellnessAssist in the expansion of the NERLC’s programming on recovery, resiliency and wellnessProvide up-to-date information, including specific contact names, for any individual seeking services related to recovery, resiliency, or wellnessDocument all requests for information and the subsequent referrals madeAs needed, locate sources for new information, provider sites and individual contacts to better meet the needs of those requesting information from the NERLCAssists in the monthly collection and reporting of data
Interpersonal Communication:
Excellent consumer satisfaction skills A positive attitude with all peers in recovery to achieve excellent consumer satisfaction outcomesModel integrity, personal and professional ethics and maintain confidential consumer and organizational data Maintain a positive working relationship with peers, co-workers, referral sources and others
Teamwork and Cooperation:
Work as an effective team member in a collaborative manner Demonstrate effective communication and problem-solving skills, both verbally, written, and in electronic formatsWorkplace Performance and Professional Development:
Achieves positive consumer relationships and contributes to a positive public image of the overall organizationMaintains a positive work settingCommitment to continuous improvement strategies and demonstration of the knowledge, skills and abilities related to this positionParticipates in continuing education, training, and staff development opportunitiesQualifications:
Must be a peer with lived experience of mental health conditions, substance use disorders, or traumatic histories Previous experience facilitating peer groups preferredMust have completed, or be willing to complete group facilitation training within the first 12 months of employmentSensitivity to and understanding of all types of oppression, particularly the issues faced by those in recovery of mental health conditions, substance use disorders, or traumatic historiesMust be able to work independently and as part of a teamAccess to reliable transportationBi-lingual/bi-cultural candidates are highly desirableExperience working with Criminal Justice sector preferredAbility to travel independentlyPreference given to qualified candidates who self-identify as an individual with a disability, in accordance with our mission and federal CIL requirementsSalary Ranges: "Compensation rate is commensurate with experience and education."
Direct Reports:
NoneReview Policy:
Supervisor will complete performance appraisal with employee at the completion of a six-month probation period. Job duties and assignments will be reviewed at this time. Thereafter, performance appraisals will be completed and reviewed annually.
The Northeast Independent Living Program, Inc. is an equal opportunity employer and encourages persons with disabilities, women, persons of color, members of the LGBTQ+ community, and veterans to apply for this position. NILP is an organization that advocates for an all-inclusive community free of communication, attitudinal, economic and architectural barriers for all people with disabilities. As part of this commitment, NILP will ensure that persons with disabilities are provided reasonable accommodations for the hiring process, offer processes, or at any point after the start of employment. If a reasonable accommodation is needed, please contact the HR Specialist at 978-245-8461 or hr@nilp.org
Read LessJob Title:
Receptionist – Bilingual Spanish
Reports to:
Director of Operations
***$1,000 Sign-on Bonus and $100 Gas Card
Job Purpose
The Receptionist provides agency-wide administrative support, serves as the first point of contact by greeting visitors and answering phones, and assists with daily office operations. We are seeking candidates with strong administrative skills and experience in a human services setting. The ideal candidate is culturally competent and demonstrates a commitment to the agency’s philosophy and values.
Duties and Responsibilities
Essential Job Functions:
Manage incoming communications, including answering and routing telephone calls and responding to email and voicemail in a timely manner.Greet visitors and provide welcoming, professional front office experience while sharing information about agency services and directing inquiries appropriately.Maintain reception operations by ensuring front desk coverage, monitoring visitor traffic and sign-in procedures, keeping reception and common areas organized, and completing daily opening and closing procedures.Manage incoming and outgoing mail and packages, including sorting, distribution, postage processing, receipt, check-in, and delivery of orders.Serve as a central point of front-end communication by coordinating with facilities staff and vendors and keeping management informed of time-sensitive matters and emerging issues.Provide administrative support as needed, including preparing materials and basic technology support; assisting with event planning, logistics, and conference room scheduling; monitoring and ordering office supplies; updating organizational resources; preparing and editing documents; and performing data entry.Provide administrative support to management to ensure efficient and effective front office operations.Perform other duties as assigned.Regular and reliable attendance is an essential function of this position.Interpersonal Communication:
Model integrity and professional ethics while maintaining the confidentiality of consumer, employee, and organizational information.Maintain positive working relationships with consumers, co-workers, referral sources, vendors, and community partners to achieve positive outcomes.Maintain proficiency in Microsoft Office applications and the agency's consumer database while adapting to new technology as needed.Teamwork and Cooperation:
Work collaboratively as an effective team member through individual contribution, accountability, and commitment to agency goals.Demonstrate effective communication and problem-solving skills in verbal, written, and electronic formats.Workplace Performance and Professional Development:
Build and maintain positive relationships with consumers and contribute to a positive public image of the organization.Maintain a productive work environment through planning, dependability, and effective use of benefit time.Demonstrate a commitment to continuous improvement and the knowledge, skills, and abilities required for the position.Participate in continuing education, training, and staff development opportunities.Share knowledge and provide formal and informal peer mentoring to support team success.
Qualifications
Physical Requirements
Ability to remain seated or standing for extended periods while performing reception duties.Ability to communicate effectively in person, by telephone, and through electronic communication.Ability to operate standard office equipment, including computers, copiers, and multi-line telephone systems.Ability to occasionally lift or move office supplies and packages weighing up to 20 pounds.Ability to move throughout the office to greet visitors and support daily operations.Direct Reports
NoneThe Northeast Independent Living Program, Inc. is an equal opportunity employer and encourages persons with disabilities, women, persons of color, members of the LGBTQ+ community, and veterans to apply for this position. NILP is an organization that advocates for an all-inclusive community free of communication, attitudinal, economic and architectural barriers for all people with disabilities. As part of this commitment, NILP will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process, offer processes, or at any point after the start of employment. If reasonable accommodation is needed, please contact the HR Specialist at 978-245-8461.
Read LessJOB DESCRIPTION
Job Title:
Part-Time Transitional Age Youth Peer Specialist for the NERLC (20 hrs. per wk.)
Reports to:
Operations Manager
*Sign-on Bonus and $100 Gas Card incentive*
Job Purpose:
The Transitional Age Youth Peer Specialist is responsible for developing and coordinating young adult peer programming across all the NERLC’s assigned areas. This includes peer support groups, social events, and trainings that are of interest to Young Adults. The goal of this position is to promote recovery and participation of peers in their communities. The TAY Specialist will conduct outreach specifically focused on developing a network of young adult peers, within the NERLC community.
*Compensation commensurate with education and experience*
Essential Job Functions:
Duties and Responsibilities:
Build and maintain a network of Young Adult Peers within the NERLC communityCreate and implement peer groups of interest to the NERLC TAY populationDevelop and deliver NERLC outreach presentations targeted towards the TAY audience, their families and service providersConduct outreach to Young Adult Peers from underrepresented and diverse multicultural backgroundsRegularly meet with the Young Adults across the NERLC’s service area to collect data to be used in the ongoing development of TAY specific programmingIdentify, train and mentor Young Adult leaders within the NERLC communityAs needed, locate sources for new information, provider sites and individual contacts to better meet the needs of the TAY populationRepresent the NERLC’s TAY community through participation in steering committees, advisory boards and scheduled DMH site office NERLC open house events to be the voice on issues directly impacting the TAY populationShare personal recovery story to peers with the intent of building trusting and mutual relationshipsMaintain strict standards of confidentiality in accordance with Federal HIPPA lawsAttend weekly and monthly NERLC and NILP staff meetingsRespond to all calls, e-mails, or other communication directed to the NERLC in a timely mannerAssists in the monthly collection and reporting of dataPerform other tasks as assigned
Qualifications and Job Specifications:
Must be a transitional age youth (18-26)Must be a peer with lived experience of mental health conditions, substance use disorders, or traumatic historiesAbility to travel independentlyMust have completed, or be willing to complete group facilitation training within the first 12 months of employmentMust be able to work independently and as part of a team.Bi-lingual/bi-cultural and experience as a public speaker is highly desirableMust have or be willing to complete a recognized peer training within the first year of employmentThis position may require occasional work outside of standard hours to support program activitiesAchieves positive peer-to-peer relationships within his/her control, and contributes to a positive public image of the overall organizationWork as an effective team member in a collaborative manner through strong individual contribution and commitment Demonstrate effective communication and problem-solving skills, both verbally, written, and in electronic formatsPreference given to qualified candidates who self-identify as an individual with a disability, in accordance with our mission and federal CIL requirements
The Northeast Independent Living Program, Inc. is an equal opportunity employer and encourages persons with disabilities, women, persons of color, members of the LGBTQ+ community, and veterans to apply for this position. NILP is an organization that advocates for an all-inclusive community free of communication, attitudinal, economic and architectural barriers for all people with disabilities. As part of this commitment, NILP will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process, offer processes, or at any point after the start of employment. If reasonable accommodation is needed, please contact the HR Specialist at 978-245-8461.
Read Less