Job DescriptionJob Description*We are looking for a candidate with strong customer service skills.
( Spanish and English speaking and writing are preferred)
About Us:
Nashville MMA Training Camp is a premier training facility offering classes in MMA, Jiu-Jitsu, Muay Thai, boxing, and fitness for all ages and skill levels. We’re committed to providing a welcoming and professional environment for everyone who walks through our doors, no matter their starting skill level.
Job Description:
We’re looking for a friendly and reliable Front Desk Associate to join our team! As the first point of contact for members and visitors, you’ll play a key role in creating a positive experience at our gym. Strong customer service skills are required.
Time:
Evening shifts are currently open.
Responsibilities:
Greet members, guests, and prospective clients in a professional and welcoming mannerAnswer phone calls, respond to emails, and communicate via text messagesCall new leads and follow up with trial clientsProvide accurate information about classes, membership options, and schedulingAssist with new member sign-ups and check-insMaintain a clean and organized gym environmentHandle payments, waivers, and other administrative tasksCommunicate and enforce gym policies to all clientsGive tours of the facilityMaintain rental gear and keep up with gym laundryRequirements:
Prior customer service experience (front desk, retail, hospitality, etc.)Strong communication and organizational skillsFriendly, dependable, and professional demeanorAbility to multitask in a fast-paced environmentInterest in martial arts or fitness is a plus, but not requiredPreferred:
Fluent in both English and Spanish (speaking and writing)Job Type: Part-time
Benefits:
Employee discount
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