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  Front Desk Receptionist  

  Nirvair Hospitality Llc

  full_time - Oak Creek

  Posted: 08/07/2026

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  Job DescriptionJob DescriptionJob SummaryThe Guest Service Agent is re... Read More

  Job DescriptionJob Description

  Job Summary

  The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

  Education & Experience

  College course work in related field helpful.Experience in a hotel or a related field preferred.High School diploma or equivalent required.Computer experience required.Customer Services experience preferred.

  Physical Requirements

  Flexible and long hours sometimes required.Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift.Ability to work weekends

  Fundamental Requirements

  Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.Review Front Office logAnswer inquires from guests regarding restaurants, transportation, entertainment, etc.Follow all cash handling and credit policies.Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.Be familiar with hospitality terminology.Have knowledge of emergency procedures and assist as needed.Handle check-ins and checkouts in a friendly, efficient and courteous manner.Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient mannerBalance and prepare individual paperwork for closing of shift according to hotel standardsMaintain a clean work area.'

  '
  This Company Describes Its Culture as:

  Detail-oriented -- quality and precision-focusedStable -- traditional, stable, strong processesPeople-oriented -- supportive and fairness-focusedTeam-oriented -- cooperative and collaborative

  Hours per week:

  20-40

  Work Location:

  One location

  Work Remotely

  No

  Job Types: Full-time, Part-time

  part time or full time. 

  Morning 8-4 

  afternoon 4-12pm

  night audit 12-8am

  we are currently hiring for all shifts. 

   

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