Why Nikon Metrology?
You would be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
Job Purpose:
Nikon Metrology is seeking an Operations Support Specialist who brings together exceptional customer service and strong administrative skills to help drive smooth, efficient business operations. In this role, you will serve as a key point of contact for customer inquiries while supporting internal coordination and ensuring accurate compliance and documentation processes.
Key Areas of Responsibility:
Will include, but not limited to the following:
Sales & Customer Service
Respond to customer inquiries via phone, email, and other channels; follow through to resolution and satisfaction.Source and qualify service opportunities through inbound leads and targeted outbound outreach.Generate and process quotations for service, upgrades, training, software, and contracts; retrieve and submit purchase orders.Maintain accurate CRM records; manage upgrade and aftermarket opportunities to support contract retention and revenue growth.Coordinate with service and engineering teams to ensure technical requirements are met.Other duties as assigned.Backup of Office & Operations Support
Manage incoming calls and ensure they are routed appropriatelyOffice administrative support as assignedAdministrative & Reception Support
Manage the Reception Inbox and AnswerFirst routing; respond to and direct emails appropriately, promptly and professionally.Document and continuously improve written processes and standard operating procedures.Ancillary Responsibilities:
Improve processes.Assist in developing marketing materials.Backup for contract quoting.Qualifications:
Essential
Required Knowledge, Skills, and Abilities:
High School Diploma2-4 years Administration Proficiency in Microsoft Office applications.Strong communication, organizational, and multitasking skills.Proven ability to manage high volumes of email and request-driven work.Adaptability to evolving systems and procedures.High attention to detailDesirable:
Associate or Bachelor's degreeExperience supporting service operationsTechnical backgroundSpanish fluencyFunctional Competencies:
Strong time management and organizational skills.Ability to multitask, prioritize effectively, and work independently.Strong interpersonal and conflict-resolution skills.Strong telephone and email skills, with experience completing many professional daily contacts to customers.Excellent verbal and written skills.Proficient at corporate productivity and web presentation tools.Strong listening skillsExperience working in a corporate ERP environmentDirect Reports:
N/A
Working Environment/Physical Requirements:
Office-based role with extended computer use.How We Take Care of Our Team
Culture Spirit
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep our community strong and close inside and out of the office.
Work Life Balance
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
Personal Development
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
Amazing Medical Benefits & Perks
We will take care of you with industry leading medical, dental; vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or hereinafter referred collectively as "protected veterans".
PI5600a5-
Read LessWHY NIKON METROLOGY
You'd be joining a global company and becoming part of the future-giving you the opportunity to enter a career where you can help shape and define innovation.
JOB PURPOSENikon Metrology is seeking a Cost Accountant II who will be responsible for analyzing, tracking, and reporting on the costs associated with manufacturing operations to support strategic decision-making and financial accuracy. This role ensures the integrity of cost data, identifies cost-saving opportunities, and collaborates with cross-functional teams to optimize production efficiency and profitability.
LOCATIONOnsite: Maple Grove, Minnesota
KEY AREAS OF RESPONSIBILITY Ensure that costs are accurately charged to the appropriate departmentCapture and classify cost data to determine the cost associated with products/product linesOversee and participate in periodic cycle countsCompare actual costs to historical or projected costs and report on variancesPerform monthly, quarterly, and annual accounting close processesProvide cost-related data in support of business decisions or for use in financial reportingResearch and resolve discrepancies or variances between actual and expected costsConduct cost-benefit analysis and provide recommendations for cost reductionMonitor various financial activities and prepare reports accordinglyRecommend and implement process improvements to enhance cost accounting accuracy and timelinessDevelop and maintain accurate standard costs for manufactured goods and servicesAdminister internal controls and audits of policies and procedures meant to preserve the organization's assetsProvide financial leadership to the factory management team ANCILLARY RESPONSIBILITIES Participate in production meetings to support shop floor needs and analysisPartner with the Manufacturing Director and Engineering Teams to meet company objectivesLead and mentor the Staff Accountant while developing and maintaining a collaborative cultureAssist the Director of Accounting with local cash flow projections and vendor relationship managementSupport internal/external financial auditsPerform all other duties as needed or required QUALIFICATIONS Essential - Required Knowledge, Skills, and Abilities 5+ years of cost accounting experience, preferably in an industrial manufacturing setting3 years' general ledger accounting experienceProven knowledge of bookkeeping and accounting principles, practices, standards, laws, and regulations (GAAP and IFRS)Advanced Excel skills, including the ability to create Pivot Tables, use VLOOKUPs, and apply complex formulasAbility to manipulate large amounts of dataHigh attention to detail and accuracyMinimum of 3 years' experience working with a fully integrated ERP system Desirable QuickBooksMS NavisionCPA FUNCTIONAL COMPETENCIES Strong organizational skillsStrong analytical and problem-solving skillsTeam player with the ability to work independentlyExcellent written and verbal communication skills, including the ability to interact effectively with all levels of the organizationAbility to handle sensitive and confidential informationWorking knowledge of foreign currency and translation BUSINESS LEADERSHIP Operate Strategically Take ownership and be accountableDrive strategic decision-making and contribute to overall organizational success Drive Disruptive Innovation Encourage the team to explore alternative solutions and creative thinkingDrive the development of organizational solutions and support business initiatives Organizational Leadership Drive business resultsLead change People Leadership Build, inspire, and develop talentDrive unity (One Nikon) DIRECT REPORTSStaff Accountant
WORKING ENVIRONMENT / PHYSICAL REQUIREMENTS Ability to sit for long periods of timeBrief periods of walking, standing, bending, carrying paper, and extended periods requiring the use of computersSome work may require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the work site HOW WE TAKE CARE OF OUR TEAM Culture SpiritWork as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize-to inspire each other and keep our community strong and close, inside and outside the office.
Work-Life BalanceWe understand the hustle and bustle of everyday life and the importance of work-life balance, which is why we offer in-office and hybrid working dynamics, plus refresh days!
Personal DevelopmentWe want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities, and tuition reimbursement.
Amazing Medical Benefits & PerksWe'll take care of you with industry-leading medical, dental, and vision plans-plus many more benefits that allow us and you to continue to be AMAZING!
EEO StatementAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin-or because they are individuals with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran (collectively referred to as "protected veterans").
Compensation details: 00 Yearly Salary
PI7a5f41e964ee-5103
Read Less