We are seeking a self-motivated, experienced Hotel night auditor to join our growing organization. In this position, you will keep financial records, prepare reports, update financial information, and assist with front desk duties. You should be familiar with accounting procedures and have experience with Opera Ver 5, Opera Cloud or other computerized property management systems or accounting software programs. This job requires precise attention to detail and customer service skills.
Night Auditor Duties and Responsibilities
All front desk duties, including answering calls, directing calls, scheduling wake-up calls, taking reservations, Check in Guest and Check out Guest.Provide hotel guest assistance by directing request to staff member on duty.Verify Daily Room Rate before night audit.Maintain guest/front office ledger, City Ledger, and Deposit Ledger.Correct and modify inaccurate files and records.Reconcile account balances and collect payments and/or communicate payment collection.Process billing adjustments and refunds.Night Auditor Requirements and Qualifications
High school degree; bachelor's degree in accounting, finance.2-3 years of proven auditing, accounting/bookkeeping experienceExperience with computerized property management systems, Opera Ver 5, Opera Cloud, saflok key software.Excellent computer skills; knowledge of Microsoft Office SuitePrevious hospitality and supervisory experience preferredStrong aptitude for numbersCompany DescriptionNight Hotel Broadway is located near Central Park on 94th Street, Between Broadway and Amsterdam Ave.We are seeking a motivated Bellman to join our team at the hotel. The Bellman is responsible for providing friendly and efficient service to guests while transporting their luggage and providing other services as needed. The successful candidate is professional, personable, and has excellent customer service skills.
Bellman Duties and Responsibilities
Greet guests upon arrival and escort them to their designated room.Load and unload luggage onto carts and transport them to and from guest rooms.Assist guests with check-in and check-out procedures.Provide guests with information about the hotel services and amenities.Answer guest inquiries and address their concerns in a timely and professional manner.Assist guests with luggage storage and retrieval.Assist guests with transportation needs and provide directions to local attractions.Ensure the lobby and other public areas are clean and organized.Assist Front Desk with verifying Check out rooms after Check Out Time.Sort out Mail and packages for the Hotel, Permanent Guests and Transient Guests.Bellman Requirements and Qualifications
High school diploma or equivalent,Previous experience in the hospitality or customer service industry preferred but not required.Able to lift, push, and pull heavy objectsOutstanding customer service skills, understands and speaks English.Able to work flexible hours, including nights and weekendsExcellent interpersonal and communication skillsAble to multi-task and work in a fast-paced environmentCompany DescriptionNight Hotel Broadway is located near Central Park on 94th Street, Between Broadway and Amsterdam Ave.