Job Summary
Company
NextGen Security, LLC
Location
Houston, TX
Industries
Security and Surveillance
Job Type
Full Time Employee
Years of Experience
5+ years of service experience in security industry or technical background.
Career Level
Experienced (Non-Manager)
Exemption
Non-exempt
Senior Service Technician
About the Job
What we’re looking for:
We are seeking an experienced electronic security service technician to join our fast growing and dynamic team.
What you’ll be doing:
This position will have multiple roles ranging from: project oversight in the field, system programming, project activation and commissioning, installation of field devices, and most importantly, servicing of high-end integrated security devices. Some travel may be required, along with after hours service calls.
What you bring to the table:
Minimum of 5 years of experience with installing and maintaining:
Enterprise-level access control systems.Intrusion detection systems (IDS), both fiber and copper based.Enterprise-level video management systems (IP-based and analog). Technical/electrical background.
Superior problem solving and communication skills.
Work independently with minimal supervision.
Familiarization with local electronic security codes and industry standards.
Understanding and ability to work safely in a chemical plant environment.
Ability to safely operate a company vehicle.
Preferred but Not Required
Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel.
Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, and/or Milestone.
Intrusion Detection System Vendor Certifications in Senstar/Optellios, and/or FFT.
Networking and IT knowledge.
TWIC Cardholder.
Experience in computer operating systems, network design and implementation.
What we bring to the table:
Compensation based upon background and experience.
Company vehicle.
Full benefits package.
Vacation.
Cell phone Allowance.
We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references and your requested salary range when applying for this position
to careers@nextgensecured.com.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
NextGen Security LLC
Job Summary
Company
NextGen Security, LLC
Location
Dallas, TX
Industries
Security and Surveillance
Job Type
Full Time Employee
Years of Experience
2+ years of installation experience in security industry
Career Level
Experienced (Non-Manager)
Exemption
Non-Exempt
System Technician
What we’re looking for:
An experienced electronic security installation technician to join our fast growing and dynamic team.
What you’ll be doing:
Physically installing Field cabling and field equipmentSome System programmingProject activation and commissioning*Some travel may be required.
What you bring to the table:
Minimum of 2 years of experience with installing and maintaining:Electronic access control systems.IP-Based video management systemsNetworking and IT knowledge.Superior problem solving and communication skills.Work independently with minimal supervision.Familiarization with local electronic security codes and industry standards.Understanding and ability to work safely in a chemical plant environment.Experience with Microsoft products such as Outlook, Work, Excel Etc.Preferred
Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel or similar.Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, and/or Milestone or similar.Intrusion Detection System Vendor Certifications in Senstar/Optellios, and/or FFT.Experience in computer operating systems, network design and implementation.TWIC Cardholder.What we bring to the table:
An awesome, collaborative cultureSalary based upon background and experience.Company VehicleFull benefits packagePaid vacationCellphone AllowanceWe are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references and your requested salary range when applying for this position to careers@nextgensecured.com.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
NextGen Security LLC
Job Summary
Company
NextGen Security, LLC
Location
Dallas, TX
Industries
Security and Surveillance
Job Type
Full-Time
Employee
Career Level
Entry Level to Experienced (Non-Manager)
Exemption Status
Non-exempt
Warehouse Coordinator
What we’re looking for:
We are in search of a self-motivated individual to join our fast-growing and dynamic team.
What you’ll be doing:
The responsibilities of this position will vary but primarily focus on warehouse and inventory management for our Dallas office. We are looking for someone who is extremely professional and courteous as this individual will be dealing with customers, vendors, and fellow employees.
This position is one we hold in high regard to providing the level of service excellence our customers expect and deserve. Specific duties to include:
Receive all delivered equipment daily in accounting software.Workeffectivelywith Project Managersto stage receipts for jobs.Organize andmaintaina clean,efficient,and presentable warehouse.Coordinate all outboundcouriershipmentsand job site deliveries.Manage equipment returns(credit)and repairs. Oversee warehouse inventory and distribute stock for projects as needed.What you bring to the table:
Ability tosafelyoperatea companyvehicle. Ability to lift 25 pounds or more.Ability to climb ladders. Customer Serviceexperience(preferred).Experience with Microsoft Word, Excel,and Outlook.Experience with various shipping software platforms, UPSWorldShip, and FedEx(preferred).Understanding freight scheduling.Ability to pass a background check and drug screening. International shipping knowledge and documentation (preferred).Additional Skills
Must be able to communicate effectively and professionally in both written and verbalmannersto customers, vendors,and to those within the company.Must possess a positive attitude and be willing to interact with customers, co-workers,and other personnelat all times.Commitment to integrity andCompanyStandards and Procedures.Attention to detail and accuracy isa mustand ability to handle confidential information.What we bring to the table:
An awesome, collaborative culture Compensation based upon background and experience Full benefits package Vacation Cellphone AllowanceWe are an equal opportunity employer and drug-free workplace. Pre-employment of drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references, and your requested salary range when applying for this position to careers@nextgensecured.com.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
Job Summary
Company
NextGen Security, LLC
Location
Dallas, TX
Industries
Security and Surveillance
Job Type
Full Time
Employee
Years of Experience
1-2 years of installation experience in security industry OR technical / electrical background
Career Level
Entry Level
Exemption
Non-exempt
Installer
About the Job
What we’re looking for:
We are in search of an electronic security installation technician to join our fast growing and dynamic team. This position will train locally to the DFW region before starting to extensively travel to customer sites around the country.
What you’ll be doing:
Installing and maintaining:
Enterprise-level access control systems.Intrusion detection systems (IDS), both fiber and copper based.Enterprise-level video management systems (IP-based).Networking and IT knowledge.Superior problem solving and communication skills.Familiarization with local electronic security codes and industry standards.Understanding and ability to work safely in a chemical plant environment.Job Experience/Education
Associate’s degree or Bachelor’s degree in electronics or related field.Experience with Microsoft Word, Excel, and Outlook.What we bring to the table:
An awesome, collaborative culture.Salary based upon background and experience.Company Vehicle.Full benefits package.Paid vacation.Cellphone Allowance.We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references and your requested salary range when applying for this position to careers@nextgensecured.com.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
Read LessJob Summary
Company
NextGen Security, LLC
Location
Dallas, TX
Industries
Security and Surveillance
Job Type
Full Time Employee
Years of Experience
5+ years of installation experience in security industry
Career Level
Experienced (Non-Manager)
Exemption
Non-Exempt
Senior Technician
About the Job
What we’re looking for:
We are seeking an experienced electronic security installation technician to join our fast growing and dynamic team.
What you’ll be doing:
This position will have multiple roles ranging from: project oversight in the field, system programming, project activation and commissioning, installation of field devices, and most importantly, servicing of high-end integrated security devices. Extensive weekly travel will be required.
What you bring to the table:
Minimum of 5 years of experience with installing and maintaining:
Enterprise-level access control systemsEnterprise-level video management systems Networking and IT knowledge.
Superior problem solving and communication skills.
Work independently with minimal supervision.
Familiarization with local electronic security codes and industry standards.
Understanding and ability to work safely in a chemical plant environment.
Experience with AutoCAD, Visio, MS Project and other Microsoft products.
Preferred
Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel.
Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, Avigilon, and/or Milestone.
Experience in computer operating systems, network design and implementation.
TWIC Cardholder.
What we bring to the table:
Compensation based upon background and experience.
Company vehicle.
Full benefits package.
Vacation.
Cellphone Allowance.
We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
· Please submit your resume, references and your requested salary range when applying for this position to careers@nextgensecured.com.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
NextGen Security LLC
Job Summary
Company
NextGen Security, LLC
Location
Exton, PA
Industries
Security Integration
Job Type
Full Time Employee
Years of Experience
No Experience Required
Career Level
Entry Level
Exemption Status
Exempt
Office Manager
What we’re looking for:
We are seeking an energetic, enthusiastic Office Manager to join our fast-growing and dynamic team.
What you’ll be doing:
This position will have multiple roles ranging from: maintaining the office, assisting with operations scheduling, assisting with pre-qualification requirements for customers, ordering office supplies, job bookings, pre-qualification documents, and support for the various departments within the Exton office. This person will be required to be in the office, Monday – Friday, 8:30 AM-5 PM.
With Human Resources / Upper Management:
Order all needed officesuppliesCoordinate office visitors and conference room schedulesPlan internal and external events for employees andcustomersDistributemailAct as executive assistant to the CEO on an as-needed basisAnswer incoming phone calls and the frontdoorAssistin onboarding process for newemployeesRegister employees for necessary trainings with outside vendors, including safety councilregistrations, includingmaintaininga log of current certificationsManage internal NextGen University training needs through ADPReview and send company-wide newsletterManage drug testing, alcohol testing and background check requirements for local resources based on customerrequirementsInternal company newsletter management Coordinate credit card managementAssistin planning internal corporate and NE events as neededWith Project Managers:
Assistin booking travel arrangements foremployeesTimesheet reconciliation, review, and troubleshooting, working with payroll as neededMonthly hours reporting forcustomersWhat you bring to the table:
Must be able to communicate effectively and professionally in both written and verbalmannerto customers and to those within the company.Mustpossessa positive attitude and be willing to interact withcustomer,co-workersand other personnelat all times.Ability to manage multiple projects at a time while paying strict attention to detail.Commitment to integrity and to the CompanyStandards and Procedures.BA/BS degree or equivalent.What we bring to the table:
An awesome, collaborative cultureCompensation based upon background andexperienceFull benefits packageVacationCellphone AllowanceWe are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references and your requested salary range when applying for this position to careers@nextgensecured.com.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
NextGen Security LLC
Job Summary
Company
NextGen Security, LLC
Location
Dallas, TX
Industries
Security and Surveillance
Job Type
Full Time
Employee
Years of Experience
7+ years within the security industry
2+ years of personnel management
Career Level
Experienced – Manager
Exemption Status
Exempt
Operations Manager
What we’re looking for:
We are seeking an experienced electronic security Operations Manager to join our fast-growing and dynamic team. This position will work directly with our Operations team, overseeing project managers, assistant project managers, programmers, and technicians.
What you’ll be doing:
This position will have multiple roles ranging from: management of both project managers and technicians, attending project meetings & job walks, onsite technician support, project quality control, assisting in forecasting & billing processes, conducting WIP reviews regularly to ensure maximum billings and revenue, reconciling month end numbers, attending onsite meetings, and most importantly, representing NextGen Security as a valuable point of contact for our valued customers. Travel may be required for this position.
Manage project managers and technicians, including conducting performance reviews and handling day-to-day needsOnsite support for technicians, project managers, and customers as neededQuality control for projectsAttend large customer kick-off meetings and project calls to assist project managersForecasting of projects with the project management team to ensure timely billingsSubcontractor evaluation and oversight as neededAssist in recruiting and interview process for new hiresActively manage the mentoring program for entry level techniciansWhat you bring to the table:
Bachelor’s degree in business or related field (preferred but not required).
7+ years of experience within the security industry.
2+ years of experience with personnel management.
Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel.
Video Management System Vendor Certifications in Genetec, Avigilon, and/or Milestone.
Strong organizational skills.
Ability to manage others and drive their performance metrics.
Superior problem solving and communication skills.
Ability to process and apply new skills/concepts quickly.
Work independently with minimal supervision.
Strong attention to detail.
Experience with Microsoft Office, Teams & Windows Operating Systems.
Experience with Microsoft Project, Procore, and other project management & design products (preferred but not required)
What we bring to the table:
An awesome, collaborative cultureCompensation based upon background and experience.Full benefits packageVacationVehicle allowanceCellphone allowanceWe are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references and your requested salary range when applying for this position to careers@nextgensecured.com.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
Job Summary
Company
NextGen Security, LLC
Location
Exton, PA
Industries
Security and Surveillance
Job Type
Full Time
Employee
Career Level
Manager
Exemption
Exempt
Talent Acquisition Manager
What we’re looking for:
The Talent Acquisition Manager is responsible for leading the organization’s recruitment strategy and execution to attract, hire, and retain high-quality talent. This role partners with leadership to align hiring initiatives with business objectives and ensures positive candidate experience throughout the recruitment lifecycle.
What you’ll be doing:
Talent Acquisition Strategy
Develop and implement recruitment strategies aligned with company goals and workforce plansPartner with leadership to identify current and future hiring needsDrive continuous improvement in talent acquisition processes and toolsRecruitment & Hiring
Lead full-cycle recruiting including sourcing, interviewing, selection, and onboardingBuild strong pipelines for critical and hard-to-fill rolesManage relationships with external agencies, job boards, and sourcing platformsEnsure a consistent and effective candidate evaluation processEmployer Branding & Candidate Experience
Enhance employer brand to attract top talentPromote positive and professional candidate experienceDevelop recruitment marketing initiatives and outreach programsData & Reporting
Monitor key recruiting metrics (time-to-fill, quality of hire, cost-per-hire)Provide insights and recommendations based on hiring dataEnsure compliance with hiring regulations and company policiesTeam Leadership
Manage and mentor recruiters or sourcing specialistsProvide training and best practices for hiring managersFoster collaboration across departmentsWhat Success Looks Like
Strong pipeline of qualified candidates across rolesReduced time-to-fill and improved hiring qualityPositive feedback from candidates and hiring managersAlignment between hiring outcomes and business growth goals
What you bring to the table:
Bachelor’s degree in Human Resources, Business Administration, or related field5+ years of recruiting or talent acquisition experience (leadership experience preferred)Proven success managing full-cycle recruitment processesStrong knowledge of sourcing techniques, employment laws, and HR best practices [Corp_Exton...nistration | Word]Experience with applicant tracking systems (ATS) and HR systems [Corp_Exton...nistration | Word]Preferred (Optional)
Experience leading recruitment teamsIndustry-specific hiring experienceHR certification (e.g., SHRM-CP, PHR)What we bring to the table:
An awesome, collaborative cultureCompensation based upon background and experienceFull benefits packageVacationCellphone AllowanceWe are an equal opportunity employer and drug-free workplace. Pre-employment of drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references, and your requested salary range when applying for this position to careers@nextgensecured.com.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
NextGen Security LLC
Job Summary
Company
NextGen Security, LLC
Location
Houston, TX
Industries
Security and Surveillance
Job Type
Full Time
Employee
Years of Experience
5-10+ in the Security Industry
Career Level
Supervisor
Exemption Status
Non-Exempt
Field Service Supervisor
What we’re looking for:
We are seeking a Field Service Supervisor with strong electronic security experience to join our fast-growing and dynamic team. This position works directly with the Service Manager, Service Coordinators, Service Technicians, and customers to solve complex issues and provide hands-on leadership in the field.
This role serves as a hands-on field leader and primary technical escalation point for service operations and is critical to maintaining high service quality and customer satisfaction across the Houston market.
What you’ll be doing:
This position plays a key role in field execution, technician leadership, and service quality, including:
attending customer onsite meetings, assisting with resource scheduling, training entry level resources, onsite technician support, service incident quality control, and most importantly, representing NextGen Security as a valuable point of contact for our valued customers. Local travel may be required for this position.
Lead and support high-end and complex service calls, including troubleshooting integrated security systems in live customer environmentsConduct ride-alongswith technicians to provide coaching, hands-on training, and quality assuranceOwn and enforce field service quality standards to ensure consistent, professional execution across all jobsServe as the primary escalation point for difficult technical issues and customer concernsSupervise, coach, and support field technicians, including time review, performance feedback, and day-to-day field coordinationSupport scheduling and resource coordination to ensure efficient technicianutilizationand response timesManage and support technician on-call rotations and after-hours coverageOversee transition of systems from installation to service to ensure clean handoffs and ongoing support successSafelyoperatea company vehicleIdentifyand help drive preventative maintenance and service opportunity growth with existing customersSupportaccuratebilling, job documentation, and service-related project trackingAttend customer meetings and represent NextGen as a knowledgeable and responsive field leaderSupport improvements in service response time, first-timefixrate, and overall customer satisfactionWhat you bring to the table:
5-10 years of experience in the field in the security industry
Experience and/or certifications in Lenel, CCURE, Genetec (Access & Video), and Avigilon strongly preferred; advanced certifications a plus
Strong organizational skills.
Superior problem solving and communication skills.
Ability to lead and support technicians in a fast-paced field environment
Work independently with minimal supervision.
Strong troubleshooting skills across integrated electronic security systems
Experience with Microsoft Office, Teams & Windows Operating Systems.
What we bring to the table:
Opportunity to grow into higher-level service leadership roles within the organizationAn awesome, collaborative cultureCompensationbasedupon background andexperience.Full benefits packageVacationCompany vehicleCellphone AllowanceWe are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references and your requested salary range when applying for this position to careers@nextgensecured.com.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
Job Summary
Company
NextGen Security, LLC
Location
Dallas, TX
Industries
Security and Surveillance
Job Type
Full Time Employee
Years of Experience
7+ Years in the Security Industry
Career Level
Experienced (non-manager)
Exemption
Exempt
System Deployment Specialist
What we’re looking for:
We are seeking an experienced security systems deployment specialist to join our fast-growing and dynamic team.
What you’ll be doing:
This position will have multiple roles ranging from: technical support for our technical workforce, overseeing large scale deployments with the operations team, onsite customer meetings to address complex customer needs, system programming, and network design. Some local travel to other offices and customer sites may be required.
What you bring to the table:
· Minimum of 7 years of experience with configuring, installing, and maintaining:
Enterprise-Level Access Control Systems.Genetec Omnicastand Honeywell Pro Watch Certifications.Intrusion detection systems (IDS), both fiber and copper based.Enterprise-Level Video Management Systems (IP-based).· Networking and IT knowledge.
· Superior problem solving and communication skills.
· Work independently with minimal supervision.
· Strong organization skills.
· Familiarization with local electronic security codes and industry standards.
·Understanding of basic SQL operations.
· Experience with AutoCAD, Visio, MS Project and other Microsoft products.
Preferred
· Access Control System Vendor Certifications (some advanced certifications as well) in SWH CCure, Lenel, Software House, Genetec, ProWatch, and Avigilon.
· Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, Avigilon and/or Milestone.
· Intrusion Detection System Vendor Certifications in Bosch, DMP, Senstar and/or FFT.
· Experience in computer operating systems, network design and implementation.
· TWIC Cardholder.
· Individual Private Security License holder.
What we bring to the table:
· Compensation based upon background and experience.
· Full benefits package.
· Vacation.
· Car Allowance.
· Cellphone Allowance.
We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.
Application Process
Please submit your resume, references and your requested salary range when applying for this position to careers@nextgensecured.com.
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
