Hours: 8pm to 8:30am- three shifts per week, plus 1 meeting per week (37.5-40-hour work week).
Consistent weekly schedule that includes a weekend shift.
CURRENT SHIFTS FOR THIS POSITION: Friday, Saturday and Wednesday
New Horizons is looking for a full-time Shelter Counselor to engage with young people experiencing homelessness between the ages of 18 and 25.
Who we are looking for: This is an excellent job for someone who has a passion for providing direct service to young adults experiencing homelessness.
We are looking for someone who is collaborative, reliable, safe, patient, and resourceful.
What you would do: Shelter counselors lead the nightly operations of the Nest on 3rd.
Full-time shelter counselors play the important role of providing consistency and predictability of presence for those who stay at New Horizons.
The Shelter Counselor engages with young people across the spectrum of religious and spiritual beliefs, race, ethnicity, culture, sexual orientation and gender.
Primary Responsibilities
Shelter operations
Prepare shelter for opening at 9 pmEngage in nightly pre-brief huddle with other shelter staff Welcome shelter guests inside, manage waitlist/roster, conduct new intakes as needed Prep and/or serve meals as needed Oversee chores, laundry, shower access, and lockers Enforce shelter expectations throughout the night, de-escalate conflicts, and respond to emergencies according to policies/protocols Close shelter, exit guests, and ensure space is clean and ready for the next programs Conduct shift debriefAdministrative duties
Enter and manage data in HMIS Conduct program intakes and make referrals as needed Complete nightly communication logs, notes, and reportsSafety
Enforce all shelter expectations; administer consequences (bars) as necessary Remain alert and active throughout the shift – provide presence, reassurance, and support to guests Ensure all policies and protocols related to safety are enforced consistently Ensure timely communication (in person and by email, text, and or/phone) with team members, shelter coordinator, manager, and director as needed Stay up to date with new policies, procedures, equipment, and systems Attend weekly Direct Service Team meetings, as assignedOther duties
Attend regular staff meetings and trainings Provide staff coverage to Nest on 3rd shelter at New Horizons, as assignedSupport special events Support the overall goals and mission of the Direct Service department, shelter program, and organization Other duties as assigned
Required Knowledge, Skills & Abilities
Min 1 year experience working with young adults in social services/education setting Demonstrated experience with teamwork, and a willingness to engage in collaborative problem solving Proficient within the PC environment including Word, Excel, and Outlook Ability to reliably work three regular overnight shifts (8pm – 8:30am) per week
Preferred Knowledge, Skills & Abilities
Experience with overnight/shelter/residential programs Understanding of Trauma Informed Care
Wage: $25 per hour plus benefits
Benefits include:
25 Paid Time Off (PTO) days per year (prorated from first day of employment)Six (6) paid holidays each year - New Year's Day, Memorial Day, Juneteenth, Thanksgiving Day, Christmas Eve and Christmas DayEligibility for 403(b)-retirement plan with a 2% employer match after 250 hours of employmentEmployee Assistance Program Commuter Assistance Program ($50 per month for parking or transit)New Horizons paid medical, dental, vision plan premiums (if selecting employee-only plan, $0 paycheck deduction)New Horizons is an equal opportunity employer and qualified applicants from all cultures and communities are encouraged to apply, especially people of color, members of the LGBTQIA+ community and people with lived experience.
Read LessAbout the Position
We are looking for an experienced and highly motivated professional to lead our development team as we take our donor engagement to the next level. New Horizons is looking to increase our annual revenue by 10-15% in two years, and this position will be ideal for a strategic development practitioner with a clear strategy to expand donor relations, grow a major donor program, execute a legacy giving plan, and increase engagement for corporations. Applicants with a demonstrated ability to develop and drive strategic fundraising and communications can help address youth and young adult homelessness in powerful ways.
New Horizons recognizes that Racial Inequity plays a central role in homelessness and seeks to undo the impacts of these inequities within our services and organizational culture. As a part of the New Horizons’ leadership team, the Director of Development must actively and thoughtfully work alongside leadership, staff, and the young adults we serve towards this end.
Primary Responsibilities:
Design and execute New Horizons’ development strategy in partnership with Executive Director, outlining income, sources, goals, and strategy for fundraising needs of more than $2.5 million annually In alignment with New Horizons’ next strategic plan, develop a three-year giving strategy with measurable outcomes Supervise development team, including the Volunteer and Food Service Manager, Marketing and Communications Manager, and the Development Coordinator Grow monthly giving and workplace campaign strategies Develop thorough Major and Mid-level Donor plans that maintains existing relationships and drives engagement of major donor prospects, including managing a small portfolio of major and planned gift donors Develop and execute a planned giving strategy Strategically build upon grants program; researching, scheduling, and executing grants Work closely with Executive Director to develop the Board of Director’s fundraising capacity Support direct reports in the development of a yearly communications and marketing plan, as well as regularly refine organizational messaging to match organization-wide strategy Support Volunteer and Food Service Manager in the expansion, management, and tracking of the volunteer program Expand New Horizon’s corporate, organizational, and church based giving program Develop and execute New Horizons events including at least one major fundraiser each year In partnership with the Executive Director and Finance team, create annual budget proposal and funding plan Streamline fundraising processes throughout the year
Required Knowledge, Skills & Abilities:
Minimum 2 years of proven experience directing non-profit development operations Minimum 5 years of demonstrated ability to connect with individual donors and organizations Minimum 2 year of staff management skills Proficiency in Microsoft Office and donor database programs
Preferred Knowledge, Skills & Abilities:
Initiative to identify inefficiencies and propose new methods of execution An ability to think creatively and handle multiple tasks at once Minimum 5 years of non-profit development experience Minimum 2 years of experience in marketing and/or communications Experience with Raiser’s Edge NXT
Benefits for this role include:
25 Paid Time Off (PTO) days per year – prorated depending on start date Six (6) paid holidays a year (New Year's Day, Memorial Day, Juneteenth, Thanksgiving/Harvest Day, Christmas Eve, Christmas Day)Fully employer-paid medical, dental, vision and life insurance for employee-only plans Access to a 403(b)-retirement plan with a 2% employer matchEmployee Assistance ProgramKey skills needed: Fundraising, campaigns, people management, communications, marketing, nonprofit work, communications
Hybrid Role: This position is not fully remote due to our main community being our client base at New Horizons. The Director of Development will be integral in building and maintaining donor relationships, and may work offsite for projects, meetings, and other outreach efforts.
New Horizons is an equal opportunity employer and qualified applicants from all cultures and communities are encouraged to apply, especially people of color, members of the LGBTQIA+ community, and people with lived experience.
Read LessAbout Us
New Horizons is a mission-driven organization supporting youth and young adults experiencing homelessness in Seattle. We are a collaborative, caring, and dynamic team working to create a safe and empowering space for our community. We’re currently seeking a dependable and detail-oriented Facilities Technician to help us maintain a safe, organized, and well-functioning environment across our facilities and programs.
Position Summary
The Facilities Technician will provide building and asset maintenance and support for New Horizons and is responsible for the overall building health and aesthetic condition of the facility while working closely with the Director of Operations. Balancing both scheduled preventive maintenance and on-demand work requests via a ticket system, this role ensures all building systems function at peak efficiency. The ideal candidate is proactive, highly adaptable, and dedicated to minimizing equipment downtime through continuous inspections and prompt, reliable repairs. This position requires a person that is organized, detail-oriented, self-starting, and can perform in an environment where interruptions are common. The nature of this position is mostly independent, requiring creative thinking, excellent interpersonal relationships, and conflict resolution skills.
Essential Duties and Responsibilities
Facilities and Maintenance
Assist with tracking, receiving and organizing work orders and building needs Review ticket system and respond to facilities service and maintenance requests Investigate and troubleshoot service requests and potential facility needs to provide necessary mitigation & information for Director Help assure stewardship, organization and security of New Horizons physical assets, including IT equipment, tools and various supplies Work cooperatively and interdependently with Operations team on building maintenance and supply needs Help assemble and/or move furniture, complete minor repairs Perform scheduled preventative maintenance as applicable as well as identify any potential existing gaps in maintenance schedules Collect and maintain historical data and identify trends for operational improvement Provide vendor support and escort, maintain supplier records, stock and inventory Conduct building and maintenance audits daily & routinely when on shift Assist with coordination of maintenance and upkeep of New Horizons van Other duties as assigned
Required Qualifications (Knowledge, Skills & Abilities)
Valid Washington state Driver’s License Experience developing and maintaining systems to improve efficiency and communication Must have a high degree of initiative, motivated self-starter, adapt to a changing environment, detail-oriented, organized, and flexible Highly collegial - able to work positively and productively with colleagues and volunteers at all levels - in person, by email and telephone Able to meet deadlines, multi-task in a cross-functional environment, and interact with all levels of personnel, board members, donors, volunteers and program participants Proficiency in Office 365 and very basic IT troubleshooting skills Excellent written and verbal communication skills; outstanding customer contact skills Tact, discretion and judgment when working with sensitive or confidential information Willingness to roll up your sleeves to get the job doneNew Horizons is an equal opportunity employer and qualified applicants from all cultures and communities are encouraged to apply, especially people of color, members of the LGBTQIA+ community and people with lived experience.
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