The Medical Front Desk Receptionist plays a crucial role in ensuring smooth and efficient operation of a medium-sized physician office. Reporting to the Office Manager, this role involves managing patient flow, handling payments, and maintaining accurate patient records using an Electronic Health Records (EHR) system. Working Monday through Friday from 7:30am to 4:30pm, the receptionist is often the first point of contact for patients, providing excellent customer service and managing communications within the office.
Responsibilities
Register patients and verify information upon check-in/check-outSchedule appointments and manage calendar efficientlyProcess payments in person and over the phone accuratelyHandle incoming phone calls and direct to appropriate staffManage patient records and organize documentation as it arrivesMaintain the queue to keep patient flow smooth and timelyProvide excellent customer service to patients and visitorsInput data accurately into the Electronic Health Records system
Preferred Qualifications
1+ years experience in medical office administrationHigh school diploma or equivalentFamiliarity with patient registration and appointment schedulingStrong customer service and phone communication skillsProficient in data entry and record managementExperience with multi-line phone systemsAbility to work collaboratively within a team environmentCompany DescriptionBusy Neurology Office , well established, long term employeesCompany DescriptionBusy Neurology Office , well established, long term employees Read Less