JOB TITLE: Endpoint Administrator (Identity and Endpoint Management)
DEPARTMENT: Information Systems
REPORTS TO: CIO
This role supports modern device management, identity access management, and cloud platform administration across Microsoft and Google environments.
DUTIES AND RESPONSIBILITIES:
•Implement and maintain modern endpoint management solutions and strategy for large scale environments.
•Implement and maintain Microsoft Azure, Microsoft 365 and Google Workspace solutions and maintain their roadmap.
•Deploy identity services that support Microsoft 365/Google Workspace for authentication and secure access.
•Define and maintain identity provisioning of services and role-based access controls; develop and maintain processes and systems to automate workflows for the provisioning, management and de-provisioning of directory objects and services.
•Maintain and enforce directory structure, security, policies, and naming standards.
•Develop and maintain scripts to automate systems deployment, operations, and management.
•Deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment.
•Provide Level 1 and Level 2 support for Service Desk tickets and incidents.
•Perform scheduled maintenance and support after hours.
EXPERIENCE IN:
•Microsoft 365
• Apple School Manager/Business Manager
• JAMF
• Mosyle
•Microsoft Intune
•Microsoft Defender for Endpoint
•Microsoft Entra ID, identity security and compliance
•Azure Arc and hybrid cloud management
•Google Workspace
•Windows Server 2016/2019/2022
•Microsoft Active Directory
•SSO-related software such as ADFS, OAuth, Okta or other SAML & OpenID Connect providers.
•PowerShell scripting and utility scripts
REQUIREMENTS:
•Bachelor’s Degree in Information Systems, IT, Computer Science, or equivalent combination of education and experience.
•Minimum of 3 years' experience working in IT disciplines.
Read LessEndpoint & Information Systems Specialist
POSITION SUMMARY:
The Endpoint & Information Systems Specialist designs, implements, and supports the district’s cloud, identity, and endpoint management systems across Microsoft 365, Azure, Google Workspace, and major device platforms. The role manages identity services, automation workflows, SIS integrations, and data accuracy while providing Level 3 technical support and ensuring compliance with state reporting requirements. This position requires strong technical expertise, problem‑solving skills, and the ability to support mission‑critical educational technology in a fast‑paced environment.
DUTIES AND RESPONSIBILITIES:
Design and implement modern endpoint management solutions and strategy for large scale environments.Design, implement and maintain Microsoft Azure, Microsoft 365 and Google Workspace solutions and maintain their roadmap.Design and deploy identity services that support Microsoft 365/Google Workspace for authentication and secure access.Define and maintain identity provisioning of services and role-based access controls; develop and maintain processes and systems to automate workflows for the provisioning, management and de-provisioning of directory objects and services.Develop, maintain, and enforce directory structure, security, policies, and naming standards.Develop and maintain scripts to automate systems deployment, operations, and management.Deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment.Provide technical support for state and national assessments such as IAR, ACCESS, DLM-AA, ACT,SAT, and NAEP.Assist schools with data submissions and reports for compliance and accountability.Provide technical support for educational applications such as Skyward, PowerSchool, Clever, SchoolDay, Hapara, Destiny, and Fitnessgram.Manage end-of-year SIS processes, including data rollover and cleanup.Maintain and troubleshoot Clever, SchoolDay, and Google Workspace integrations with SIS.Lead data cleanup and ETL (Extract, Transform, Load) processes between SIS and the district’s data warehouse.Support schools with state reporting and ensure SIS compliance with state (ISBE) requirements.Proactively review and validate SIS data accuracy, identifying and resolving discrepancies.Provide Level 3 support for Service Desk tickets and incidents.Perform scheduled maintenance and support after hours.EXPERIENCE IN:
Microsoft 365MacOS and iOSMicrosoft IntuneMicrosoft Defender for EndpointAzure AD, identity security and complianceAzure Arc and hybrid cloud managementGoogle WorkspaceWindows Server 2016/2019/2022Microsoft Active DirectorySSO-related software such as ADFS, OAuth, Okta or other SAML & OpenID Connect providers.PowerShell scripting and utility scriptsREQUIREMENTS:
Bachelor’s Degree in Information Systems, Computer Science, or equivalent combination of education and experience.Minimum of 10 years' experience working in IT disciplines.Experience with Microsoft Access, SQL Server, and T-SQL.Experience with API integration and scripting (e.g., Google Apps Manager - GAM).Strong proficiency in Microsoft Excel.PREFERRED CERTIFICATION(S) REQUIREMENTS:
Microsoft 365 Certified: Modern Desktop Administrator AssociateMicrosoft 365 related certificationMicrosoft Azure related certificationGoogle for Workspace related certificationSKILLS AND ABILITIES:
Strong troubleshooting and problem-solving skills with attention to details.Apple device management, for example JAMF/MosyleCritical thinker with proven ability to deal with requirements yet see things holistically and strategically.Strong interpersonal skills with excellent verbal and written communication to technical and non-technical audiences.Ability to work with clients and technical teams to build requirements, technical artifacts and engineering documents including detailed designs and test plan.Ability to shift and pivot with changing responsibilities.Ability to learn new technology and business process as required. Maintain industry knowledge on latest trends and technology.Possess a personal sense of urgency and the ability to handle a fast-paced environment.Provide training, mentorship, and support professional development of fellow engineers.Represent the company professionally to all parties including customers, prospects, and vendors.Carry out other duties and responsibilities as assigned by supervisor. Read LessPosition Title: Network Infrastructure Engineer
Location: On-premises
Type of Employment: Full-time
Job Description:
The Network Infrastructure Engineer is responsible for supporting and maintaining critical client and internal Net56 network systems, ensuring uptime, resiliency, and seamless functionality of infrastructure services. This role involves hands-on troubleshooting, site visits, proactive monitoring, and effective communication with clients and internal teams. As a key member of the Network Operations team, the engineer works closely with other departments to address service-impacting issues, support hardware upgrades, and maintain documentation across environments. The engineer is expected to provide highly responsive support, including 24/7 availability for urgent network issues or outages.
Key Responsibilities:
Client Infrastructure Support and Troubleshooting:Act as the first point of contact for client network infrastructure issues.Respond to urgent outages or service disruptions, including traveling on-site when necessary.Deploy, troubleshoot and support a wide array of systems including firewalls, routing, switching, VoIP, access points, and servers’ hardware and operation systems, UPS systems.Network Monitoring and Maintenance:Utilize monitoring and other monitoring platforms to track network performance and detect anomalies.Maintain network infrastructure inventory, vendor services agreements, , documentation of firmware/software versions and track end-of-life/service hardware across client networks.Create and maintain detailed network topology maps and diagrams including APs, switches, servers, UPS, etc.Hardware and Software Configuration:Configure and maintain Cisco switches, routers, and other business-critical equipment.Configure / Assist with server infrastructure tasks, including servers, MS Hyper-V / VMware hypervisors, security patches, hardware expansion, and storage upgrades.Manage device credentials and password storage via internal password management systems.Project Support and Flexibility:Support implementation, upgrade, and network migration projects alongside the broader NOC team.Be prepared for schedule changes or urgent task assignments depending on priority or business impact.Maintain responsiveness and adaptability for after-hours or weekend service needs as required.Collaboration and Communication:Document service processes and changes thoroughly in ConnectWise.Communicate effectively with coworkers, project leads, and client stakeholders to ensure clarity and consistency.Coordinate with internal teams such as the Service Desk and Applications group on cross-functional technical issues.Preferred Qualifications:
CCNA (Cisco Certified Network Associate) certification. Candidate must maintain active CCNA certification.Strong skills with Cisco , HP switchesStrong skills of VMware vCenter and vSphere.Understanding MS Windows , Hyper-V , Linux platformBasic Understanding VoIP and SpeakersStrong understanding wireless platform Cisco Wireless Controllers, Meraki, Juniper Mist.Experience with Cisco and FortiGate firewalls.Strong documentation and communication skills.Familiarity with physical and logical network layouts and best practices for documentation and change tracking.Previous experience in a client-facing technical support or network engineering environment.Demonstrated ability to work independently, manage travel-based support tasks, and prioritize critical service ticketsPhysical Demands/Work Environment:
This role requires regular driving (up to 50%) to and from client sites for troubleshooting, maintenance, and hardware deployment.Must be able to lift, transport, and install network equipment such as switches, routers, and server components, etc.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.This role requires On-Call work, after work hours and/or during weekends.Candidate must have a reliable, insured vehicle and maintain a valid driver's license. The role requires regular travel to customer locations and the transportation of company technical equipment to support on-site installations, maintenance, and service activities. Mileage reimbursement will be provided for approved business travel to and from client sites in accordance with the company's mileage reimbursement policy.Salary range based on experience and level.
Must currently live within 30 minute driving distance from Deer Park, IL.
Employment Type:
• Full-Time (On-Call Rotation as Needed)
• Part-Time (Evenings, Nights & Weekends)
