Job DescriptionJob DescriptionAbout the Role:Neon Beach Tan in Middleburg Heights, OH is looking for an energetic and passionate Wellness Sales & Customer Service Representative to join our team! If you love helping people look and feel their best, this is the perfect opportunity to shine in a fun, upbeat environment. Come be part of a team that's dedicated to bringing confidence and wellness to every guest who walks through our doors.
Responsibilities:Greet and assist customers with a friendly, welcoming attitude to ensure an exceptional salon experienceEducate clients on tanning services, wellness packages, and skincare products to match their individual needsDrive membership and retail sales by confidently presenting promotions and upsell opportunitiesProcess transactions, manage memberships, and maintain accurate client accounts using salon softwareMaintain a clean, safe, and visually appealing salon environment including tanning equipment and common areasMeet and exceed personal and team sales goals for memberships, upgrades, and retail productsHandle customer inquiries, concerns, and follow-ups with professionalism and careRequirements:Previous experience in retail sales, customer service, or a wellness/beauty environment preferredStrong communication and interpersonal skills with a naturally outgoing personalityProven ability to meet sales goals and work in a commission or goal-driven settingReliable, punctual, and able to work flexible hours including evenings and weekendsComfortable learning point-of-sale systems and salon management softwarePassion for health, wellness, beauty, or skincare is a plusMust be a team player with a positive, can-do attitudeCompensation:Hourly starting rate range $11-$12/hrTipsBonusAverage pay with hourly, tip & bonus $13-$16/hr depending on individual proficiency Free Tanning & Wellness ServicesAdvancement opportunitiesAbout Us:Neon Beach Tan is a premier tanning and wellness destination committed to delivering a top-tier experience for every guest. Our customers keep coming back because of our state-of-the-art equipment, knowledgeable staff, and warm, welcoming atmosphere. We take pride in building a team that feels like family — where employees are supported, celebrated, and empowered to grow.
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