Company Detail

Neighborhood Health Clinics Inc
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Clinic Assistant I, II, III, IV, V  

    - Fort Wayne
    Job DescriptionJob Description:\n\n CLINIC ASSISTANT (I, II, III, IV,... Read More
    Job DescriptionJob Description:\n\n CLINIC ASSISTANT (I, II, III, IV, V) At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that’s something you can feel good about.  As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect. As the Clinic Assistant you will participate in a team approach to patient care, working integratively with others and face-to-face with patients adapting quickly to changing priorities, while maintaining a high level of detail and exemplary customer service. The ultimate design and goal of the Clinic Assistant is to become proficient in all five (5) Clinic Assistant Levels to promote cross-training and create system redundancy for continual quality improvement and back-up coverage. Maintain patient confidentiality and ensure compliance with HIPAA policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES The employee will be assessed for their strengths upon hire and begin onboarding in one of the following areas: Front Desk, Appointment Scheduling, Pre-Certification, Referral Management, Back Office Support and have competencies signed-off by immediate supervisor and/or COO in the within three months of service from date of employment to be officially classified as a Clinic Assistant 1. For each additional Clinic Assistant Level achieved the employee will enhance their position as a Clinic Assistant and compensation will be assigned appropriately. Clinic Assistant I is the entry level; this may be the Clinic Assistant’s primary scope of responsibilities even as the Clinic Assistant achieves additional levels. If the Clinic Assistant elects to or is unable to achieve additional levels the Clinic Assistant will be documented as being at level I. •Clinic Assistant II, III, IV, or V will be achieved when the Clinic Assistant I has been signed off on competencies for an additional level such as Front Desk responsibilities, Appointment Scheduling responsibilities, Pre-Certification responsibilities, Referral responsibilities and/or Medical Assistant Back Office Support responsibilities. •The ultimate design and goal of the Clinic Assistant is to become proficient in all five (5) Clinic Assistant Levels to promote cross-training and create system redundancy for continual quality improvement and back-up coverage. To achieve and maintain the compensation awarded per each level, the expectation will be for the Clinic Assistant to remain adaptable and willing to be flexible working any area of responsibility achieved per the need of Neighborhood Health. Front Desk Responsibilities •Welcomes patients and visitors by greeting patients and visitors, in-person or on the telephone in a professional, courteous, and efficient manner •Collect co-pays as indicated Calculate income for Sliding Fee Scale •Maintain patient flow; keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, reminding provider of service delays •Comforts patients by anticipating patient’s anxieties, answering patient’s questions •Provide Check-out Support and schedule return appointments •Maintain current demographics and insurance information at each visit •Review any eligibility issues on all patients prior to visit •Assist with scanning and indexing of medical documents •Maintain confidentiality of patient’s private protected medical information •Helps patients in distress by responding to emergencies •Maintains front desk inventory and equipment by checking stock to determine inventory level; anticipating needed supplies Masters the ability to identify and assign correct insurance on patient accounts including subscriber information required for proper billingEstablish Competency eClinical Works (eCW) Check Off Learning Modules and understand the importance of gathering all information needed to complete patient registration: usual provider, guarantor, insurance cards, driver’s licenseMaster eCW Workflow to Check Out patients, Schedule New & Recheck, Print Patient Summaries, Labs, Appt. Reminders, and Patient InstructionsInitiate and Update HIPAA FormsRun Self Pay Checklist and Medicaid Eligibility, apply information to the patient account & route verification to billing teamPerform opening and Closing Reception Service dutiesCoordinate with the Triage Nurse, urgent emergent patient walk-in appointmentsCoordinate customer services for patients arriving late by collaborating with the Triage Nurse and ProviderReconcile Daily money collected Appointment Scheduling Responsibilities: Answer all incoming calls in a professional, courteous, and efficient manner Schedule appointments according to NH policy and protocols specific for the following: Well Child Checks, Adult Well Exam, Dermatology Clinic, Float Nurse, OB Check, OMT Manipulation, Urgent Care/Same Day, Social Work, & Linked VisitsAnswers general questions, schedules, screens, and route outside calls to correct extension Endeavor whenever possible to schedule patients with their own primary physician or to the appropriate teamReschedule clinic schedule as requested by Clinical Manager or COO, notify appropriate departments prnRun eligibility inquiry on all patients prior to scheduling Work in coordination with the Health Care Workers for all self-pay patientsTake detailed messages via email from caller when voicemail is not an option. Initiate calls to patients to reschedule or fill gaps Assist with Call Center Monthly Campaigns Work Reports to support closing Care Gaps Manage Calls with the Support of Language Services. Pre-Certification Responsibilities Obtains precertification, prior approval, or pre-determination authorization for medications, procedures/tests, services, medical supplies and durable medical equipment ordered by physician; request authorization for services and DME (durable medical equipment) as needed. Contacts patient’s insurance company, including workman’s compensation carriers, for eligibility, pre-existing, or exclusions; provides patient’s medical history, treatments received, current conditions, and planned testing or surgical treatment. Determines if prior approval is needed and notifies the appropriate department staff of outcome and the patient when necessary; in doing so either contacts insurance company by phone, fax or completes documentation via online computer form with pertinent information including patient history, diagnosis, and current symptoms. Contact patient to resolve any issues that occur during the verification process prior to their visit. Assists in answering patient questions when they present regarding insurance coverage for a procedure.Notifies appropriate staff of any possible problems in payment for a procedure, i.e. no insurance or noncovered procedures or services. Documents in the computer system the precertification, prior approval or pre-determination authorization information from the insurance company. Merge lab results Daily checks the schedule for possible add on patients that had not been previously approved through the precertification, prior approval, or predetermination process.Obtain records for patient encounters (i.e. hospitals, specialty offices, etc.), as needed Interacts with physicians, nurses, coders, and other Clinic staff to gather patient information needed for precertification, prior approval, or pre-determination process. Performs basic clerical duties including photocopying, sorting and indexing of reports. Updates patient demographics if inaccuracies are found. Prioritize urgent requests. Obtain a retrospective review on those services where prior authorizations were not obtained. Document in eCW all information provided by the insurance representative. Document completion of tasks in eCW. Notify patient when authorization has been obtained/denied. Notify pharmacies, hospitals, DME providers, and vendors when authorization has obtained/denied. Communicate any changes in pre-certification requirements to relevant staff. Collaborate with staff on referral needs and payer requirements. Seeks guidance from licensed staff when needed. Patient Care Coordinator Responsibilities Run eligibility reports on all patients Participates in contacting patients prior to office visits to ensure appropriate information is on chart and to clarify reason for appointment Obtain records for patient encounters (i.e., hospitals, specialty offices, etc.), as needed Tracks On Call to ensure patients are getting timely medical advice while clinic is closed Checks recent ER patients through hospital system, determine if they are patients and if so, contact for follow up Schedule referral appointments for testing, specialty physicians, outpatient needs, and any other scheduling as determined by the physician during the office visit Work referral bucket of eCW for new referrals and those not scheduled live with patient, send messages to the physician as needed for clarification & follow up on messages regarding referralsTrack referrals, labs, and radiology reports Track preventative and chronic care measures Schedule for PT, OT, Speech Therapy, Home Health, or Dietitian/NutritionistPerforms basic clerical duties including photocopying, sorting, and filing of reportsUpdates patient demographics if inaccuracies are foundPrioritize urgent requests Document completion of tasks in eCWCollaborate with staff on referral needs and payer requirementsComplete referral paperwork/forms as required by refer to physician offices/specialty clinics. Then join the forms with eCW documentation as needed. Send via eCW fax/outside fax as required. Seeks guidance from licensed staff when needed Discharge patient via eCW and or assist with appointment check in during peak times Medical Assistant (Back Office/Rooming Patients and developing skills to provide Primary Support Assignments) Responsibilities Inspect patient’s EMR to ensure completeness prior to appointment; make sure problem lists, medication lists and recent hospital and specialist visits are on the chart Escort patient to exam room, interviews patient, measures vital signs such as weight, blood pressure, pulse, temperature, and documents all information in patient’s chart within required timeframeAssist physician in exam room as needed Provide instructions to patient as instructed by physicianEnsure all related reports, labs, and information is filed and available in patient’s medical records prior to appointmentKeep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as requiredAnticipates physician’s needs, prepares patient appropriately for appointment; works on floor and assist licensed staff; assures patient flow is efficient Tracks All Call to ensure patients are getting timely medical advice while clinic is closed Tracks referrals, labs and radiology reports Participates in contacting patients prior to office visit to ensure appropriate information is on chart and to clarify reason for appointment; run eligibility reports on Medicaid patients Assist with scheduling referral appointments for testing, specialty physicians, outpatient needs, and any other scheduling as determined by the physician Assist with resulting labs as designated by Clinical Leadership TeamMaintains current information and knowledge base, especially around immunizations Medical Assistant (Medication Administration) Seeks guidance from licensed staff as needed Assures excellence in resident education by reporting any potential deficiencies or problems to the staff physician, Clinical Manager, or COO General Responsibilities for all levels of a Clinic Assistant (I, II, III, IV, and V) Communicates effectively and respectfully with all patients, support staff, residents, and faculty Maintains confidentiality and HIPAA of all patient information Obtains and keeps CPR certification up to date Attends all staff meetings, in-services and other meetings as requiredParticipates in cross-training to create system redundancy for continual quality improvement and back-up coverage Adhere to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty; exhibits commitment and promotes NHC’s mission, values and vision Takes initiative and responsibility for decisions as an individual and as an staff member of NHC; encourage a positive work environment and experience for co-workers, patients, faculty, physicians, and residents Adhere to all organizational and departmental policies, procedures and practices; maintain proper attendance and punctuality Utilize material, equipment and time in a safe, beneficial and cost-effective manner; organize workload to complete responsibilities in an appropriate and timely manner Performs other appropriate duties and activities incidental to the work and responsibilities commensurate with this position as assigned by the office manager and/or COO. REQUIRED SKILLS / ABILITIES Clinical-demonstrates a working knowledge and skill in the clinical support process (assessment, planning, implementation, and evaluation); maintains knowledge of, and acts in accordance with, current NHC policies and procedures. Business Management-demonstrates a comprehensive understanding of the administrative (operations, HR, finance) and clinical systems required for a community health center to be successful in its mission.Organizational Development-demonstrates the ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.Problem solving—identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.Interpersonal skills—maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively with people of varying cultures, socio-economic backgrounds, languages, and educational levels.Oral communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills. Written communication—edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written i Read Less
  • Job DescriptionJob DescriptionTHIS IS A 24 HOUR PER WEEK POSITIONAt Ne... Read More
    Job DescriptionJob Description

    THIS IS A 24 HOUR PER WEEK POSITION

    At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford while making a meaningful impact every day. As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals.

    As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

    As a WIC Registered Nurse, Nutritionist or Registered Dietitian, you will provide clinical and nutritional assessment, education, counseling, and services to participants in the Women, Infants, and Children Supplemental Food Program (WIC). Maintain patient/client confidentiality and ensures compliance with HIPAA and WIC policy and procedures.

    SUPERVISORY RESPONSIBILITIES

    None

    ESSENTIAL DUTIES & RESPONSIBILITIES

    Screens, assesses, and evaluates client’s nutritional status during client interview.

    -Determines eligibility of clients for WIC Program based on nutritional status

    -Performs heights, weight measurements, as well as hemoglobin.

    -Documents summary of dietary assessment, client goals and plans in client record.

    -May be required to screen applicants for income eligibility in the WIC program.

    Verifies applicant residency, income, identification, and Medicaid status. Completes and

    reviews client registration information for participant’s electronic WIC record and sets up EBT

    accounts

    -Ensures certification documents and other records are accurate and complete prior to submission.

    -Maintains documentation in client’s electronic record according to WIC guidelines.

    -Issues required notification to ineligible participants.

    Provides a Patient centered nutrition counseling approach and education to WIC participants:

    -Counsels high-risk participants on an individual basis.

    -When appropriate, provides diet planning, counseling, and instruction to other WIC clients on individual and group basis at various Clinic locations correlating nutrition needs with general health status, culture patterns, personal preferences, and economic factors.

    Promotes breastfeeding to prenatals. Works with postpartum clients who are experiencing difficulties with breastfeeding.

    -Makes referrals to lactation consultant as needed.

    Provides referrals to community programs for specialized nutrition services/food assistance or other referrals as needed. Consults with multi-disciplinary team to assure continuity of care between programs and a comprehensive health care plan.Participates in follow-up care of clients, including by telephone, when appropriate.

    -Maintains documentation on all contacts made with WIC clients.

    Actively participates in efforts to maintain and/or increase Clinic’s assigned caseload.Meets or exceeds individual productivity goals on a daily basis.Participates in health fairs and community outreach as assigned.Prepares lesson plans, visual aids, bulletin boards, pamphlets, and literature useful for nutrition education/classes.Checks email on a regular basis to remain current on any changes that may impact nutrition department activities. Attends and participates in meetings and inservices as required. Participates in professional development activities. Serves on committees as requested. Performs duties in accordance with NHC Standards of Conduct and Mission Statement. Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.

    REQUIRED SKILLS / ABILITIES

    Nutrition – demonstrates a current, accurate knowledge base of nutrition and dietary principles and assessment techniques (anthropometric, biochemical, clinical, and dietary); skilled in developing nutrition plans and counseling techniques for effecting change in client’s dietary behavior; maintains knowledge of, and acts in accordance with, current NHC policies and procedures. Problem solving—identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Interpersonal skills—maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively and build collaborative, supportive relationships with people of varying cultures, socio-economic backgrounds, languages, and educational levels.Oral communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills. Written communication—edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.Planning/organizing—prioritizes and plans work activities, uses time efficiently. Quality control—understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties. Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.Dependability—consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.Safety and security—actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.Computer – proficient in the use of practice management software to efficiently and accurately retrieve/record client data.

    REQUIRED QUALIFICATIONS:

    Education / Training

    Graduate of an accredited School of Nursing, Bachelor’s Degree in Dietetics, Nutrition, or Registry Dietitian Eligible.

    Experience

    A minimum of one year of teaching experience maternal and child health or public health setting preferred.

    Licensure/Certification

    CPR/BLS certification is required and, if an RN, an Indiana State Registered Nurse License.


    Physical Requirements

    Prolonged sitting, infrequent to occasional walking or standing. Requires full range of body motion, manual dexterity, and eye-hand coordination sufficient to assist clients and operate office/electronic equipment. Requires corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Requires ability to lift and carry items weighting up to 35 lbs. Requires exposure to communicable diseases and bodily fluids. Requires ability to work under stressful conditions.

    Work Environment

    Normal clinic environment and offsite in various types of environments. Work may involve irregular hours, including evenings or weekends. Requires traveling outdoors in all types of weather. Involves frequent contact with other staff, physicians’ offices, and clients. Contact may involve dealing with sick, angry, or upset people. Frequent exposure to communicable diseases, toxic substances, and other conditions common to a Clinic environment. OSHA Category I – Tasks involve contact with blood or body substances.


    Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

    If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.


    Read Less
  • Registered Nurse  

    - Fort Wayne
    Job DescriptionJob DescriptionREGISTERED NURSE FULL OR PART TIMEAt Nei... Read More
    Job DescriptionJob Description


    REGISTERED NURSE FULL OR PART TIME

    At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford while making a meaningful impact every day. As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals.

    As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

    As a Registered Nurse, you will greet and prepare patient for examination. Assist the Provider and/or primary nurse during patient examination, testing, treatment, and patient education. Maintain patient confidentiality and ensures compliance with HIPAA policies and procedures.

    SUPERVISORY RESPONSIBILITIES

    None

    ESSENTIAL DUTIES & RESPONSIBILITIES

    Works in conjunction with other nursing staff to promote a “team effort”.Prior to patient’s scheduled appointment, reviews chart and observes previous provider notes and orders. Ensures any necessary prep work is complete. Maintains and reviews patient electronic medical record. Charts pertinent health information, including significant changes. Reports test and examination results. Ensures provider notes and signatures are documented for all orders, consultations, and exams. When in a primary nurse role exhibits strong leadership and directs assigned staff in the coordination of patient services.When in a support nurse role, completes tasks assigned by the primary nurse.Performs pregnancy tests, urine tests, hemoglobin, lead levels, glucose tests, EKG, HgbAlc, non-stress tests, hearing tests, influenza, strep, RSV testing and vision screens. Administers prescribed medications and treatments per provider orders in accordance with nursing standards and Clinic protocols. Reports to provider, patient’s condition and reaction to drugs and treatments.Provides ongoing teaching/counseling, including but not limited to: health status, immunizations, preventative health and health dangers, screenings, laboratory tests, personal hygiene, diet, birth control, physical exams, available community resources, prenatal, and post-partum care. Consults with other Clinic disciplines to assure that patient’s health, nutritional, and environmental/social needs are addressed. Refers, as appropriate, to other health care providers, Clinic disciplines, and community resources.Performs duties of phone nurse in accordance with phone triage protocol. Screens phone calls, consults with provider/staff as appropriate, and documents in patient’s chart any action taken.Interacts with third party payers (example: MHS/MD Wise) to assure reimbursement for services rendered. Develops and maintains ongoing knowledge of nursing policies and procedures and standing orders and implements as appropriate. Checks email on a regular basis to remain current on any changes that may impact the nursing function.Identifies, analyzes, and resolves patient flow issues. Consults with Director of Nursing regarding unresolved patient problems. Ensures exam rooms are clean and well-stocked with necessary supplies and materials. Orders supplies as needed.Collects and prepares the biohazard material for removal. Sterilizes instruments as assigned.Performs daily controls on equipment and maintains records/logs in accordance with regulations and protocol.Participates in the orientation of new nursing staff.Attends and participates in meetings and inservices as required. Participates in professional development activities. Serves on committees as requested. Performs duties in accordance with NH Standards of Conduct and Mission Statement. Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.

    REQUIRED SKILLS / ABILITIES

    Clinical-demonstrates a working knowledge and skill in the nursing process (assessment, planning, implementation, and evaluation); maintains knowledge of, and acts in accordance with, current NH policies and procedures. Problem solving—identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Interpersonal skills—maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively and build collaborative, supportive relationships with people of varying cultures, socio-economic backgrounds, languages, and educational levels.Oral communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills. Written communication—edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.Planning/organizing—prioritizes and plans work activities, uses time efficiently. Quality control—understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties; demonstrates a working knowledge of how grant impact the day-to-day operations of NH’s medical/nursing Department.Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.Dependability—consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.Safety and security—actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.Information Technology/Medical Equipment – proficient in the use of computer and other medical equipment/instruments to administer patient care and accurately retrieve/record patient data.

    REQUIRED QUALIFICATIONS:

    Education / Training

    Graduate of an accredited School of Nursing. BSN Degree preferred.

    Experience

    Prefer two years of professional nursing experience in family practice, pediatrics, and/or ob-gyn. Prefer experience with electronic medical records.

    Licensure/Certification

    Indiana State Registered Nurse license. CPR/BLS certified. TB Certified.

    Physical Requirements

    Prolonged standing and walking, some stooping, bending, and stretching. Requires full range of body motion, manual dexterity, and eye-hand coordination sufficient to handle and assist patients. Requires ability to lift and carry items weighing up to 50 lbs. Requires corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Requires ability to work under stressful conditions. Requires exposure to communicable diseases and bodily fluids.

    Work Environment

    Normal medical office environment. Work may involve irregular hours, including evenings or weekends. Involves frequent contact with other staff, physicians’ offices, patients, and the public. Contact may involve dealing with sick, angry, or upset people. Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment. OSHA Category I – Tasks involve contact with blood or body substances.

    Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

    If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources.

    Read Less
  • Licensed Practical Nurse  

    - Fort Wayne
    Job DescriptionJob DescriptionLICENSED PRACTICAL NURSE FULL OR PART TI... Read More
    Job DescriptionJob Description


    LICENSED PRACTICAL NURSE FULL OR PART TIME

    At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that’s something you can feel good about. 

    As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

    As a Licensed Practical Nurse (LPN) , you will greet and prepare patient for examination. Assist the Provider and/or primary nurse during patient examination, testing, treatment, and patient education. Maintain patient confidentiality and ensures compliance with HIPAA policies and procedures.

    SUPERVISORY RESPONSIBILITIES

    None

    ESSENTIAL DUTIES & RESPONSIBILITIES

    Works in conjunction with other nursing staff to promote a “team effort”.Prior to patient’s scheduled appointment, reviews chart and observes previous provider notes and orders. Ensures any necessary prep work is complete. Maintains and reviews patient electronic medical record. Charts pertinent health information, including significant changes. Reports test and examination results. Ensures provider notes and signatures are documented for all orders, consultations, and exams. When in a primary nurse role exhibits strong leadership and directs assigned staff in the coordination of patient services.When in a support nurse role, completes tasks assigned by the primary nurse.Performs pregnancy tests, urine tests, hemoglobin, lead levels, glucose tests, EKG, HgbAlc, non-stress tests, hearing tests, influenza, strep, RSV testing and vision screens. Administers prescribed medications and treatments per provider orders in accordance with nursing standards and Clinic protocols. Reports to provider, patient’s condition and reaction to drugs and treatments.Provides ongoing teaching/counseling, including but not limited to: health status, immunizations, preventative health and health dangers, screenings, laboratory tests, personal hygiene, diet, birth control, physical exams, available community resources, prenatal, and post-partum care. Consults with other Clinic disciplines to assure that patient’s health, nutritional, and environmental/social needs are addressed. Refers, as appropriate, to other health care providers, Clinic disciplines, and community resources.Performs duties of phone nurse in accordance with phone triage protocol. Screens phone calls, consults with provider/staff as appropriate, and documents in patient’s chart any action taken.Interacts with third party payers (example: MHS/MD Wise) to assure reimbursement for services rendered. Develops and maintains ongoing knowledge of nursing policies and procedures and standing orders and implements as appropriate. Checks email on a regular basis to remain current on any changes that may impact the nursing function.Identifies, analyzes, and resolves patient flow issues. Consults with Director of Nursing regarding unresolved patient problems. Ensures exam rooms are clean and well-stocked with necessary supplies and materials. Orders supplies as needed.Collects and prepares the biohazard material for removal. Sterilizes instruments as assigned.Performs daily controls on equipment and maintains records/logs in accordance with regulations and protocol.Participates in the orientation of new nursing staff.Attends and participates in meetings and inservices as required. Participates in professional development activities. Serves on committees as requested. Performs duties in accordance with NH Standards of Conduct and Mission Statement. Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.

    REQUIRED SKILLS / ABILITIES

    Clinical-demonstrates a working knowledge and skill in the nursing process (assessment, planning, implementation, and evaluation); maintains knowledge of, and acts in accordance with, current NH policies and procedures. Problem solving—identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.Interpersonal skills—maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively and build collaborative, supportive relationships with people of varying cultures, socio-economic backgrounds, languages, and educational levels.Oral communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills. Written communication—edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.Planning/organizing—prioritizes and plans work activities, uses time efficiently. Quality control—understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties; demonstrates a working knowledge of how grant impact the day-to-day operations of NH’s medical/nursing Department.Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.Dependability—consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.Safety and security—actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.Information Technology/Medical Equipment – proficient in the use of computer and other medical equipment/instruments to administer patient care and accurately retrieve/record patient data.

    REQUIRED QUALIFICATIONS:

    Education / Training

    Graduate of an accredited Practical Nurse Program

    Experience

    Prefer two years of professional nursing experience in family practice, pediatrics, and/or ob-gyn. Prefer experience with electronic medical records.

    Licensure/Certification

    Indiana State Licensed Practical Nurse license. CPR certified. TB Certified.

    Physical Requirements

    Prolonged standing and walking, some stooping, bending, and stretching. Requires full range of body motion, manual dexterity, and eye-hand coordination sufficient to handle and assist patients. Requires ability to lift and carry items weighing up to 50 lbs. Requires corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Requires ability to work under stressful conditions. Requires exposure to communicable diseases and bodily fluids.

    Work Environment

    Normal medical office environment. Work may involve irregular hours, including evenings or weekends. Involves frequent contact with other staff, physicians’ offices, patients, and the public. Contact may involve dealing with sick, angry, or upset people. Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment. OSHA Category I – Tasks involve contact with blood or body substances.

    Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

    If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at hrdept@nhci.org   


    Read Less
  • Phone Nurse  

    - Fort Wayne
    Job DescriptionJob DescriptionPHONE NURSE – REGISTERED NURSE OR LICENS... Read More
    Job DescriptionJob Description


    PHONE NURSE – REGISTERED NURSE OR LICENSED PRACTICAL NURSE

    At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that’s something you can feel good about. 

    As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

    As Phone Nurse, you will be responsible for triaging all incoming phone calls to the nursing department. Maintain patient confidentiality and ensures compliance with HIPAA policies and procedures.

    SUPERVISORY RESPONSIBILITIES

    None

    ESSENTIAL DUTIES & RESPONSIBILITIES

    Works in conjunction with other staff to promote a “team effort”.Take complete messages and relay them to physician and/or other staff accordingly.Return patient phone calls in a timely fashion, relaying advice and instructions from the physician.Assist Clinical Manager in developing telephone policies and standing orders established at NH. Work in conjunction with Clinical leadership team to promote the medication refill policy and aid in improving patient continuity and compliance with their care plans.Monitors and responds to triage calls on the nurse phone line.Process patient’s request accordingly.Consult with providers or other staff as appropriate. If a patient request requires medical assistance, create telephone encounter for provider in Electronic Health Record (EHR) requesting guidance from provider.If call warrants a triage, the caller’s stated symptoms will be assessed to determine the appropriate level of care required to safely meet the patient’s medical needs. When appropriate, provide home care instructions using the approved, written guidelines as well as approved reference material provided.Document in Electronic Health Record (EHR) any action taken.Refer patients to appropriate medical facility or provider for care, utilizing approved guidelines as indicated by individual client profiles.Thoroughly complete documentation utilizing the appropriate computer software in compliance with the approved policies and procedures.Responsible for daily maintenance of the refill line.Create a telephone encounter for the provider or on call provider in the Electronic Health Record (EHR). May perform duties of a floor nurse as needed:

    - Maintains and reviews patient electronic medical record. Charts pertinent health information, including significant changes. Reports test and examination results. Ensures provider notes and signatures are documented for all orders, consultations, and exams.

    -Performs pregnancy tests, urine tests, hemoglobin, lead levels, glucose tests, EKG, HgbAlc, non-stress tests, hearing tests, influenza, strep, RSV testing and vision screens.

    -Administers prescribed medications and treatments per provider orders in accordance with nursing standards and Clinic protocols. Reports to provider, patient’s condition and reaction to drugs and treatments.

    -Provides ongoing teaching/counseling, including but not limited to: health status, immunizations, preventative health and health dangers, screenings, laboratory tests, personal hygiene, diet, birth control, physical exams, available community resources, prenatal, and post-partum care.

    -Consults with other Clinic disciplines to assure that patient’s health, nutritional, and environmental/social needs are addressed. Refers, as appropriate, to other health care providers, Clinic disciplines, and community resources.

    -Ensures exam rooms are clean and well-stocked with necessary supplies and materials. Orders supplies as needed.

    -Collects and prepares the biohazard material for removal. Sterilizes instruments as assigned.

    -Performs daily controls on equipment and maintains records/logs in accordance with regulations and protocol.

    Attends and participates in meetings and in-services as required. Participates in professional development activities. Serves on committees as requested. Performs duties in accordance with NH Standards of Conduct and Mission Statement. Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.

    REQUIRED SKILLS / ABILITIES

    Clinical-demonstrates a working knowledge and skill in the nursing process (assessment, planning, implementation, and evaluation); maintains knowledge of, and acts in accordance with, current NH policies and procedures. Problem solving—identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Interpersonal skills—maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively and build collaborative, supportive relationships with people of varying cultures, socio-economic backgrounds, languages, and educational levels.Oral communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills. Written communication—edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.Planning/organizing—prioritizes and plans work activities, uses time efficiently. Quality control—understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties; demonstrates a working knowledge of how grant impact the day-to-day operations of NH’s medical/nursing Department.Adaptability—adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.Dependability—consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.Safety and security—actively promotes and personally observes safety and security procedures and uses equipment and materials properly.Information Technology/Medical Equipment – proficient in the use of computer and other medical equipment/instruments to administer patient care and accurately retrieve/record patient data.

    REQUIRED QUALIFICATIONS:

    Education / Training

    Graduate of an accredited School of Nursing or accredited Practical Nurse Program.

    Experience

    Prefer two years of professional nursing experience in family practice, pediatrics, and/or ob-gyn. Prefer experience with electronic medical records.

    Licensure/Certification

    Indiana State Registered Nurse license or Indiana State Licensed Practical Nurse license. CPR/BLS certified. TB Certified.

    Physical Requirements

    Prolonged sitting, infrequent to occasional walking or standing. Requires ability to lift and carry items weighing up to 10 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate office and related electronic equipment. Requires corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Requires ability to work under stressful conditions.

    Work Environment

    Normal medical office environment. Work may involve irregular hours, including evenings or weekends. Involves frequent contact with other staff, physicians’ offices, patients, and the public. Contact may involve dealing with sick, angry, or upset people. Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment. OSHA Category II – Tasks do not routinely involve contact with blood or body substances but contact may occur on an unplanned basis.

    Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

    If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at hrdept@nhci.org   

    Read Less
  • Patient Services Representative  

    - Fort Wayne
    Job DescriptionJob DescriptionAs a Dental Patient Services Representat... Read More
    Job DescriptionJob Description

    As a Dental Patient Services Representative, you will provide professional customer service by greeting, registering, and checking out patients in a prompt, pleasant, and helpful manner. Maintain patient confidentiality and ensure compliance with HIPAA policies and procedures.

    SUPERVISORY RESPONSIBILITIES

    None

    ESSENTIAL DUTIES & RESPONSIBILITIES

    Greet patients in a prompt, pleasant, and helpful manner and provide any necessary instructions/directions.Obtains and enters new patient demographics and updates patient information, as necessary, in the EHR to maintain accuracy.Research, enter, and update all information needed to complete Billing process. This involves verifying income for self-pay patients, verifying insurance and Medicaid coverage, and verifying eligibility to various programs that affect the Billing process. Collect all co-pays, balances, and pre-payments as required by office policies. Distribute copies of receipts to patients. Understand and can apply payments to balances.Balance charges and receipts at end of each shift.Enter preferred pharmacy information.Schedule appointments according to clinic policy and provider notes, including walk-in patients, and requests over the phone. Enter appointments into online scheduling system appropriately.Call patients to preregister and confirm appointments, as needed, including updating demographic and pay source information.Scan all documents into EHR in a timely manner and ensure electronic record is complete. Work in conjunction with other Patient Services Representatives to promote a “Team Effort”.Attend and participate in meetings and in-services as required. Participate in professional development activities. Serve on committees as requested.Perform duties in accordance with NHC Standards of Conduct and Mission Statement.Perform related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.

    REQUIRED SKILLS / ABILITIES

    Dental - demonstrates a working knowledge of dental office procedures, dental records, dental appointment scheduling, coding, and third-party payer systems; maintains knowledge of, and acts in accordance with, current NHC policies and procedures. Problem solving - identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.Interpersonal skills - maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively with people of varying cultures, socio-economic backgrounds, languages, and educational levels.Oral communication - speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills.Written communication - edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.Planning/organizing - prioritizes and plans work activities, uses time efficiently. Quality control-understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties.Adaptability - adapts to changes in the work environment, manages competing demands and can deal with frequent changes, delays, or unexpected events.Dependability - consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. Safety and security - actively promotes and personally observes safety and security procedures and uses equipment and materials properly.Computer & Math - accurately types a minimum of 40 WPM, proficient in the use of dental practice management software: proficient in basic math to make simple calculations.

    REQUIRED QUALIFICATIONS:

    Education / Training

    High School Diploma or GED. Training in medical and/or dental office and billing procedures. Associates Degree in Medical Assisting or certification as a dental office specialist preferred.

    Experience

    Minimum of one year’s experience in billing or dental/medical office. Word processing and computer experience preferred. Knowledge of dental terminology and coding preferred. Experience with medical or dental office software program preferred.

    Licensure/Certification

    None

    Physical Requirements

    Prolonged sitting; infrequent to occasional walking or standing. Eye-hand coordination and manual dexterity sufficient to operate office and other electronic equipment. Corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Ability to lift and carry items weighing up to ten pounds. Ability to work under stressful conditions.

    Work Environment

    Normal dental office environment. Work may include irregular hours, including evenings and weekends. Involves frequent contact with patients, other staff, and dentist offices. Interaction with others is constant and interruptive. Contact may involve dealing with sick, angry, or upset people. OSHA Category III - Tasks do not involve contact with blood or body substances and the performance of Category I or II tasks are not a condition of employment. May be required to work at various locations as needed.



    Read Less
  • Dental Assistant  

    - Fort Wayne
    Job DescriptionJob DescriptionDENTAL ASSISTANT At Neighborhood Health,... Read More
    Job DescriptionJob Description


    DENTAL ASSISTANT

    At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that’s something you can feel good about. 

    As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

    As a Dental Assistant, you will greet and prepare patients for examination. Assist the dentist during patient treatment, education, and patient management. Maintain patient confidentiality and ensures compliance with HIPAA policies and procedures.

    SUPERVISORY RESPONSIBILITIES

    None

    ESSENTIAL DUTIES & RESPONSIBILITIES

    Prepares patients for dentist’s complete examination:

    -Evaluates the medical/dental history of patients.

    -Assists in-patient flow through the clinic and escorts patients to operatory rooms. Identifies, analyzes, and resolves patient flow issues.

    -Takes the following vitals: Blood pressure, pulse, height, weight, blood glucose, temperature, and SpO2.

    -Maintains and reviews patients’ records, charts, and other pertinent information.

    Assists the dentist during a variety of treatment procedures:

    -Helps patients feel comfortable before, during, and after dental treatment.

    -Assists with preparing operatories and tray set-ups for patient examination.

    -Smoothly and swiftly transfers required instruments from the tray to the dentist.

    -Prepares dental materials, composites, amalgams, cements, impression materials, etc.

    Charts conditions of decay and disease for diagnosis and treatment by dentist.Takes dental radiographs.Makes impressions of patients’ teeth for study casts. Assist with answering and responding to the Dental Wifi Emergency Line. Assist with continuously processing necessary cycles of laundry. Assist with maintaining appropriate inventory of supplies within the Dental Department. Places orders for additional supplies when needed. Provides patient education:

    -Teaches patients appropriate oral hygiene strategies to maintain oral health and prevent tooth decay and gum disease.

    -Counsels patients about good nutrition and its impact on oral health.

    -Provides patients with instructions for oral care following dental treatment procedure.

    -Recommends community resources to meet patient and family needs

    Assists with sterilizing instruments as assigned following infection control guidelines. Assists with reconciliation of patient referrals. Arrives and maintain proper invoices for all lab cases. Ensure correct charges on all invoices prior to approval. Update patient appointment once lab case has been confirmed as arrived. Assists with maintenance of dental equipment (i.e., lab trays, pouring models, etc.)Assists with collecting and preparing the biohazard material for removal.Check appointment schedule and assists front desk staff with providers’ patient schedules.Remains current in advanced practice changes within area, and where relevant, translates these findings into clinical practice. Attends and participates in meetings and in-services as required. Participates in professional development activities. Chairs and serves on committees as requested.Performs duties in accordance with NHC Standards of Conduct and Mission Statement. Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned. Participates in professional development activities and maintains professional affiliations.

    REQUIRED SKILLS / ABILITIES

    Clinical—demonstrates a working knowledge and skill in the dental assisting process and treatment room procedures; maintains knowledge of, and acts in accordance with, current NHC policies and procedures.Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; reacts calmly and effectively in emergency situations. Interpersonal skills—builds relationships with patients and colleagues; realizes the importance of, and practices, good customer service; remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; maintains confidentiality; and able to communicate effectively and build collaborative, supportive relationships with people of varying cultures, socioeconomic backgrounds, languages, and educational levels. Oral communication—speaks clearly and persuasively in positive or negative situations; demonstrates group presentation skills. Written communication—edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.Planning/organizing—prioritizes and plans work activities; uses time efficiently. Quality control – understands the importance of compliance standards; pays close attention to accuracy and detail when performing duties. Adaptability – adapts to changes in the work environment; manages competing demands and is able to deal with frequent changes, delays, or unexpected events.Dependability – consistently at work on time; follows instructions, responds to management direction and solicits feedback to improve performance.Safety and security – actively promotes and personally observes safety and security procedures; uses equipment and materials properly. Information Technology/Dental Equipment – proficient in the use of computers and other dental equipment/instruments to administer patient care and accurately retrieve/record patient data.

    REQUIRED QUALIFICATIONS:

    Education / Training

    Graduate of an accredited Dental Assistant Program preferred, but not required.

    Experience

    One year of work experience in a clinic setting preferred, but not required. Prefer previous electronic dental record experience.

    Licensure/Certification

    Obtain CPR within six months of hire. Obtain Certified Dental Assistant status within six months of eligibility. Holds an active Indiana Dental Radiographer permit.

    Physical Requirements

    Prolonged standing, walking, and sitting, some stooping, bending, and stretching. Requires full range of body motion, manual dexterity, and eye-hand coordination sufficient to handle and assist patients. Requires ability to lift and carry items weighing up to 35 lbs. Requires corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Requires ability to work under stressful conditions. Requires exposure to communicable diseases and bodily fluids.

    Work Environment

    Normal dental office environment. Work may include irregular hours, including evenings and weekends. Involves frequent contact with other staff, doctor’s offices, patients, and the public. Contact may involve dealing with sick, angry, or upset people. Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment. OSHA Category I - Tasks involve contact with blood or body substances.

    Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

    If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources.

    Read Less
  • Dental Assistant Expanded  

    - Fort Wayne
    Job DescriptionJob DescriptionDENTAL ASSISTANT – EXPANDED DUTIES At Ne... Read More
    Job DescriptionJob Description

    DENTAL ASSISTANT – EXPANDED DUTIES

    At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that’s something you can feel good about. 

    As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

    As a Dental Assistant – Expanded Duties , you will greet and prepare patients for examination. Assist the dentist during patient treatment, and education of dental care and patient management. Maintain patient confidentiality and ensures compliance with HIPAA policies and procedures.

    SUPERVISORY RESPONSIBILITIES: None

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    Prepares patients for dentist’s complete examination:

    -Evaluates the medical/dental history of patients.

    -Assists in-patient flow through the clinic and escorts patients to operatory rooms. Identifies, analyzes, and resolves patient flow issues.

    -Takes blood pressure.

    -Maintains and reviews patients’ records, charts, and other pertinent information.

    Assists the dentist during a variety of treatment procedures:

    -Helps patients feel comfortable before, during, and after dental treatment.

    -Assists with preparing operatories and tray set-ups for patient examination. Assists with maintaining appropriate inventory of supplies in all exam areas.

    -Smoothly and swiftly transfers required instruments from the tray to the dentist.

    -Prepares dental materials, composites, amalgams, cements, impression materials, etc.

    Provides preventative oral health services as directed by dentist on staff:

    -Charts conditions of decay and disease for diagnosis and treatment by dentist.

    -Takes and develops dental radiographs.

    -Makes impressions of patients’ teeth for study casts.

    Performs a variety of expanded duty functions:

    -Places and removes rubber dams, matrices, and wedges.

    -Applies cavity liners and bases.

    -Places, condenses, carves, and contours amalgam restorations.

    -Places and finishes composite resin restorations, including sealant material.

    Provides patient education:

    -Teaches patients appropriate oral hygiene strategies to maintain oral health and prevent tooth decay, gum disease.

    -Counsels patients about good nutrition and its impact on oral health.

    -Provides patients with instructions for oral care following dental treatment procedure.

    -Recommends community resources to meet patient and family needs

    Assists with sterilizing instruments as assigned following infection control guidelines. Assists with maintenance of dental equipment (i.e., lab trays, pouring models, etc.)Assists with collecting and preparing the biohazard material for removal.Checks appointment schedule and assists front desk staff with providers’ patient schedules.Remains current in advanced practice changes within area, and where relevant, translates these findings into clinical practice. Attends and participates in meetings and in-services as required. Participates in professional development activities. Chairs and serves on committees as requested.Performs duties in accordance with NHC Standards of Conduct and Mission Statement. Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned. Participates in professional development activities and maintains professional affiliations.

    REQUIRED SKILLS / ABILITIES:

    Clinical—demonstrates a working knowledge and skill in the dental assisting process and treatment room procedures; maintains knowledge of, and acts in accordance with, current NHC policies and procedures.Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; reacts calmly and effectively in emergency situations. Interpersonal skills—builds relationships with patients and colleagues; realizes the importance of, and practices, good customer service; remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; maintains confidentiality; and able to communicate effectively and build collaborative, supportive relationships with people of varying cultures, socioeconomic backgrounds, languages, and educational levels. Oral communication—speaks clearly and persuasively in positive or negative situations; demonstrates group presentation skills. Written communication—edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.Planning/organizing—prioritizes and plans work activities; uses time efficiently. Quality control – understands the importance of compliance standards; pays close attention to accuracy and detail when performing duties. Adaptability – adapts to changes in the work environment; manages competing demands and is able to deal with frequent changes, delays, or unexpected events.Dependability – consistently at work on time; follows instructions, responds to management direction and solicits feedback to improve performance.Safety and security – actively promotes and personally observes safety and security procedures; uses equipment and materials properly. Information Technology/Dental Equipment – proficient in the use of computers and other dental equipment/instruments to administer patient care and accurately retrieve/record patient data.

    REQUIRED QUALIFICATIONS:

    Education / Training - Graduate of an accredited Dental Assistant Program or training equivalent to an accredited Dental Assistance Program. Completion of Expanded Duty Program preferred.

    Experience: One year of work experience, preferably in a clinic setting. Prefer previous electronic dental record experience.

    Licensure/Certification: X-Ray certification. Dental Assistant certification preferred. CPR certified. Expanded duties certification.

    Physical Requirements:

    Prolonged standing, walking, and sitting, some stooping, bending, and stretching. Requires full range of body motion, manual dexterity, and eye-hand coordination sufficient to handle and assist patients. Requires ability to lift and carry items weighing up to 35 lbs. Requires corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Requires ability to work under stressful conditions. Requires exposure to communicable diseases and bodily fluids.

    Work Environment:

    Normal dental office environment. Work may include irregular hours, including evenings and weekends. Involves frequent contact with other staff, doctor’s offices, patients, and the public. Contact may involve dealing with sick, angry, or upset people. Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment. OSHA Category I - Tasks involve contact with blood or body substances.

    Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

    If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources.

    Read Less
  • Medical Assistant  

    - Fort Wayne
    Job DescriptionJob DescriptionPRNMEDICAL ASSISTANTAt Neighborhood Heal... Read More
    Job DescriptionJob Description

    PRN

    MEDICAL ASSISTANT

    At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that’s something you can feel good about. 

    As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

    As a Medical Assistant, you will greet and prepare patient for examination. Assist the Provider and/or primary nurse during patient examination, testing, treatment, and patient education. Maintain patient confidentiality and ensures compliance with HIPAA policies and procedures.

    SUPERVISORY RESPONSIBILITIES

    None

    ESSENTIAL DUTIES & RESPONSIBILITIES

    Works in conjunction with other nursing staff to promote a “team effort”.Prior to patient’s scheduled appointment, reviews chart and observes previous provider notes and orders. Ensures any necessary prep work is complete. Maintains and reviews patient electronic medical record. Charts pertinent health information, including significant changes. Reports test and examination results. Ensures provider notes and signatures are documented for all orders, consultations, and exams. When in a primary nurse, directs assigned staff in the coordination of patient services.When in a support nurse role, completes tasks assigned by the primary nurse.Performs pregnancy tests, urine tests, hemoglobin, lead levels, glucose tests, EKG, HgbAlc, non-stress tests, hearing tests, influenza, strep, RSV testing and vision screens. Administers prescribed medications and treatments per provider orders in accordance with nursing standards and Clinic protocols. Reports to provider, patient’s condition and reaction to drugs and treatments.Provides ongoing teaching/counseling, including but not limited to: health status, immunizations, preventative health and health dangers, screenings, laboratory tests, personal hygiene, diet, birth control, physical exams, available community resources, prenatal, and post-partum care. Consults with other Clinic disciplines to assure that patient’s health, nutritional, and environmental/social needs are addressed. Refers, as appropriate, to other health care providers, Clinic disciplines, and community resources.Performs duties of phone nurse in accordance with phone triage protocol. Screens phone calls, consults with provider/staff as appropriate, and documents in patient’s chart any action taken.Interacts with third party payers (example: MHS/MD Wise) to assure reimbursement for services rendered. Develops and maintains ongoing knowledge of nursing policies and procedures and standing orders and implements as appropriate. Checks email on a regular basis to remain current on any changes that may impact the nursing function.Identifies, analyzes, and resolves patient flow issues. Consults with Director of Nursing regarding unresolved patient problems. Ensures exam rooms are clean and well-stocked with necessary supplies and materials. Orders supplies as needed.Collects and prepares the biohazard material for removal. Sterilizes instruments as assigned.Performs daily controls on equipment and maintains records/logs in accordance with regulations and protocol.Participates in the orientation of new nursing staff.Attends and participates in meetings and inservices as required. Participates in professional development activities. Serves on committees as requested. Performs duties in accordance with NH Standards of Conduct and Mission Statement. Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.

    REQUIRED SKILLS / ABILITIES

    Clinical-demonstrates a working knowledge and skill in the nursing process (assessment, planning, implementation, and evaluation); maintains knowledge of, and acts in accordance with, current NH policies and procedures. Problem solving—identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Interpersonal skills—maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively and build collaborative, supportive relationships with people of varying cultures, socio-economic backgrounds, languages, and educational levels.Oral communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills. Written communication—edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.Planning/organizing—prioritizes and plans work activities, uses time efficiently. Quality control—understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties; demonstrates a working knowledge of how grant impact the day-to-day operations of NH’s medical/nursing Department.Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.Dependability—consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.Safety and security—actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.Information Technology/Medical Equipment – proficient in the use of computer and other medical equipment/instruments to administer patient care and accurately retrieve/record patient data.

    REQUIRED QUALIFICATIONS:

    Education / Training

    Graduate of an accredited Medical Assistant Program.

    Experience

    Prefer two years of professional nursing experience in family practice, pediatrics, and/or ob-gyn. Prefer experience with electronic medical records.

    Licensure/Certification

    CPR certified. TB Certified. Certification from the American Association of Medical Assistants preferred.

    Physical Requirements

    Prolonged standing and walking, some stooping, bending, and stretching. Requires full range of body motion, manual dexterity, and eye-hand coordination sufficient to handle and assist patients. Requires ability to lift and carry items weighing up to 50 lbs. Requires corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Requires ability to work under stressful conditions. Requires exposure to communicable diseases and bodily fluids.

    Work Environment

    Normal medical office environment. Work may involve irregular hours, including evenings or weekends. Involves frequent contact with other staff, physicians’ offices, patients, and the public. Contact may involve dealing with sick, angry, or upset people. Work may be stressful at times. Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment. OSHA Category I – Tasks involve contact with blood or body substances.

    Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

    If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at hrdept@nhci.org   


    Read Less
  • Job DescriptionJob DescriptionThe mission of Neighborhood Health Clini... Read More
    Job DescriptionJob Description

    The mission of Neighborhood Health Clinics is Providing access to quality health services where everyone is cared for with compassion and respect.

    Vision: We will build healthier communities by:

    •Making access to services easier for those in need

    •Improving health conditions for those we care for

    •Inspiring hope, healing, encouragement, and personal growth for those we touch.

    Values: High-quality health care; cultural competency, diversity, and inclusion; respect and compassion; access for all; service with integrity and trust; investment in our people.

    As Manager of Medical Clinic Staff Development, you will develop, coordinate, plan, oversee and deliver materials and direct supervision to medical, pediatric, pre-natal, behavioral health and chiropractic support staff, hereinafter referred to as medical support staff, necessary to effectively

    train new support staff;conduct ongoing training of current medical support staff;assess competencies of current and new medical support staff, administer additional training and education as necessary to ensure competencies and skills are maintained; andintegrate regulatory requirements/better practices into training materials and sessions;

    In addition you will oversee and administer the organization’s vaccination program, maintaining adherence to all relevant regulatory requirements. You will support and provide input into daily clinical support staff schedules across all sites. Your role will support department staff to assure communication, direction, and achievement of departmental goals and objectives. You will provide professional nursing care for clinic medical patients following established standards, practices, and protocols. Maintain patient confidentiality and ensure compliance with HIPAA policies and procedures.

    REQUIRED SKILLS / ABILITIES

    Clinical- Demonstrates a working knowledge and skill in the nursing process (assessment, planning, implementation, and evaluation); maintains knowledge of, and acts in accordance with, current NH policies and procedures. Industry Knowledge – Demonstrates extensive understanding of the structure, functioning and roles of an FQHC. Organizational Development- Demonstrates the ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan. Problem solving- Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.Interpersonal Skills—Maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively with people of varying cultures, socio-economic backgrounds, languages, and educational levels.Oral Communication- Speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills. Written Communication- Edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.Plannning/Organizing- Prioritizes and plans work activities, uses time efficientlyQuality Control- Understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties; demonstrates a working knowledge of how grant requirements and federal/state laws impact the day-to-day operations of NH’s financial department.Adaptability- Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.Dependability- Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.Safety and Security- Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.Computer & Math- Proficient in Microsoft Word, Outlook, and Excel; proficient in basic math to make simple calculations; proficient in the use of practice management software to efficiently and accurately perform duties.

    REQUIRED QUALIFICATIONS:

    Education / Training

    Graduate of an accredited school of nursing required. Bachelor’s degree preferred.

    Experience

    Minimum of five (5) years of experience in the nursing field. Supervisor/leadership experience preferred.

    Experience in medical office management preferred.

    Experience in electronic medical records required. Experience with childhood immunizations a plus.

    Licensure/Certification

    Indiana State Registered Nurse or Licensed Practical Nurse license required. CPR certification, TB certification.

    Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany