Overview
Uses clinical expertise to provide account sales support and continuing education in direct contact with patients, physicians, and their staff on the technical use of insulin pump therapy and special considerations related to pump therapy in the marketplace to generate sales. Promotes diabetes products and services by providing additional education on topics such as diabetes self-management skills, emergency management, and community resources as determined by client needs.
Duties and Responsibilities:
Educates prospects/customers regarding industry/healthcare trends, web-based solutions, services, and outcomes, and/or other population health management issues.Schedules and delivers pump training for patients, customers, and health care professionals, such as clinical diabetes educators and endocrinologists, to familiarize them with the benefits of pumps and related services.Establishes and maintains excellent professional relationships with health care professionals to support the sale of diabetes products/services.Conducts educational classes for patients through direct patient care that supports diabetes education regarding insulin pump therapy and other advanced diabetes management skills to gain prospective and retain existing customers.Promotes sharing of relevant clinical information and trends with the sales team.Responsible for identifying and addressing post-sales product issues and additional patient education training needs.Attends, offers, and participates in sales trainings, sales meetings, assigned conventions, and trade shows to educate healthcare professionals, among others.Updates records in the customer relationship management (CRM) tool for all customers who were trained or oriented in the diabetes products and services.Ensures work is performed in compliance with company policies, including Privacy/HIPAA and other regulatory, legal, and safety requirements.Completes other assignments as directed by the Supervisor or Sales Manager.Key Credential:
Nutritionist, Dietitian, or equivalent combination of education and applicable job experience.Maintenance of registration and licensure through clinical education.Certified Diabetes Educator preferred.Continuing education on patient education on the technical use of insulin pump therapy and special considerations to pump therapy in the marketplace.Minimum of two (2) years of experience coordinating and conducting diabetes education programs to patients, physicians, and health care professionals.One year (1) of related industry experience in diabetes.Excellent communication skills regarding diabetes self-management skills, proper use of blood glucose monitoring equipment, carbohydrate counting instruction, medication management, chronic complications, emergency management, and community resources.Ability to relate effectively with patients, referral resources, and health care professionals.Demonstrated ability to coach customers on a one-on-one basis to answer questions and resolve product-related issues.Skilled at presenting educational material in a clear, concise manner to various audiences.Able to react to changing situations in a timely, calm, and confident manner.Proficient in Microsoft Office Suite and CRM software preferred.Able to travel at 70% of the time locally, visiting health care professionals. Must maintain a valid Puerto Rico driver’s license.Fully Bilingual English/Spanish, preferred.Nazareno Services is an Equal Opportunity Employer
Sales Representative
Ponce, South West & Central Areas
Who are we?
We are the authorized distributor of the Diabetes medical equipment Dexcom (Continuous Glucose Monitor) and Tandem (Insulin Pumps), among other brands, in Puerto Rico and the Caribbean.
Overview:
Attend targeted meetings with physicians, associations, and related personnel to present product advantages and ensure follow-up is completed until the sales cycle is closed, thereby meeting the established Company goals.
Responsibilities:
Follow established promotional plans and strategies to sell the glucose monitor to potential customers through key physicians, office and nursing personnel, patients, associations, etc. Prepares, guides, and offers presentations to all potential clients and follows up on them.Establishes and maintains excellent business relations with all targeted providers and key personnel (e.g., community opinion leaders). Interacts with customers in one-to-one sessions, sales team meetings, and stand-up presentations. Explain treatment and benefits to customers to appropriately oversee their medical condition.Provides samples to physicians as applicable and maintains records and accountability for samples. Proactively maintains abreast of changes in their medical field. Creates detailed service business plans to serve key customers. Discusses characteristics and clinical studies about diabetes products with physicians and other potential customers (i.e., key opinion leaders and associations). Creates and maintains customer profiles and call notes, and sets the next call objective after every customer contact. Plan and direct strategies and projects that generate sales.Monthly evaluates results versus assigned objectives.Analyzes assigned territory sales performance data and identifies and shortly attends to areas for improvement. Develop, discuss, and report on sales efforts and the status of the weekly itinerary and routing schedule to meet call plan goals. Develop customer-specific team action plans to report results on a weekly basis. Educate physicians, patients, nurses, educators, and other referral sources regarding the importance of intensive diabetes management and continuous glucose monitoring for patients. Utilize approved sales collateral to support promotional and territorial needs. Represent the Company in industry events, like conventions, conferences, or any other activity where their assistance is required.Must comply fully and consistently with all company policies, procedures, applicable laws, and regulations to maintain appropriate business and employment practices.May carry additional duties and responsibilities as assigned, according to the requirements of education and experience mentioned in this document.Requirements:
Bachelor’s degree in business administration, pharmacy, science, marketing, finance, or related fields, or Associate’s degree or two years of studies equivalent to 60 approved university credits. At least three (3) years of experience in sales or related areas, preferably with experience in Diabetes, Pharma, Science, or the Health Care industry.Minimum of two (2) years of experience in sales and promotion of products and services, preferably in the Diabetes and or health industry.Languages:Spanish – Advanced (comprehensive, writing, and verbal)English – Advanced (comprehensive, writing, and verbal)A valid driver’s license in the Commonwealth of Puerto Rico.Demonstrates in-depth product, market, and competitor knowledge. Computer literate (Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams).Ground Transportation required (car allowance provided).Excellent organization skills (monitoring and reporting).Ability to work collaboratively with colleagues and staff to create individual and team results (team-oriented environment).Solid research, analytical, and technical skills.Excellent communication, persuasion, negotiation, and leadership skills (able to sell the product, personalized service, and influence opinion leaders).Capability to manage priorities and workflow.Versatility, agility, and willingness to work within constantly challenging priorities with enthusiasm.Proven capacity to handle multiple tasks and meet deadlines while maintaining high-quality standards.Understanding of the local healthcare environment, customers, and competition.Flexibility to work irregular working hours, weekends, and holidays when required.Equal Opportunity Employer
Read LessSales Representative
Ponce, South West & Central Areas
Who are we?
We are the authorized distributor of the Diabetes medical equipment Dexcom (Continuous Glucose Monitor) and Tandem (Insulin Pumps), among other brands, in Puerto Rico and the Caribbean.
Overview:
Attend targeted meetings with physicians, associations, and related personnel to present product advantages and ensure follow-up is completed until the sales cycle is closed, thereby meeting the established Company goals.
Responsibilities:
Follow established promotional plans and strategies to sell the glucose monitor to potential customers through key physicians, office and nursing personnel, patients, associations, etc. Prepares, guides, and offers presentations to all potential clients and follows up on them.Establishes and maintains excellent business relations with all targeted providers and key personnel (e.g., community opinion leaders). Interacts with customers in one-to-one sessions, sales team meetings, and stand-up presentations. Explain treatment and benefits to customers to appropriately oversee their medical condition.Provides samples to physicians as applicable and maintains records and accountability for samples. Proactively maintains abreast of changes in their medical field. Creates detailed service business plans to serve key customers. Discusses characteristics and clinical studies about diabetes products with physicians and other potential customers (i.e., key opinion leaders and associations). Creates and maintains customer profiles and call notes, and sets the next call objective after every customer contact. Plan and direct strategies and projects that generate sales.Monthly evaluates results versus assigned objectives.Analyzes assigned territory sales performance data and identifies and shortly attends to areas for improvement. Develop, discuss, and report on sales efforts and the status of the weekly itinerary and routing schedule to meet call plan goals. Develop customer-specific team action plans to report results on a weekly basis. Educate physicians, patients, nurses, educators, and other referral sources regarding the importance of intensive diabetes management and continuous glucose monitoring for patients. Utilize approved sales collateral to support promotional and territorial needs. Represent the Company in industry events, like conventions, conferences, or any other activity where their assistance is required.Must comply fully and consistently with all company policies, procedures, applicable laws, and regulations to maintain appropriate business and employment practices.May carry additional duties and responsibilities as assigned, according to the requirements of education and experience mentioned in this document.Requirements:
Bachelor’s degree in business administration, pharmacy, science, marketing, finance, or related fields, or Associate’s degree or two years of studies equivalent to 60 approved university credits. At least three (3) years of experience in sales or related areas, preferably with experience in Diabetes, Pharma, Science, or the Health Care industry.Minimum of two (2) years of experience in sales and promotion of products and services, preferably in the Diabetes and or health industry.Languages:Spanish – Advanced (comprehensive, writing, and verbal)English – Advanced (comprehensive, writing, and verbal)A valid driver’s license in the Commonwealth of Puerto Rico.Demonstrates in-depth product, market, and competitor knowledge. Computer literate (Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams).Ground Transportation required (car allowance provided).Excellent organization skills (monitoring and reporting).Ability to work collaboratively with colleagues and staff to create individual and team results (team-oriented environment).Solid research, analytical, and technical skills.Excellent communication, persuasion, negotiation, and leadership skills (able to sell the product, personalized service, and influence opinion leaders).Capability to manage priorities and workflow.Versatility, agility, and willingness to work within constantly challenging priorities with enthusiasm.Proven capacity to handle multiple tasks and meet deadlines while maintaining high-quality standards.Understanding of the local healthcare environment, customers, and competition.Flexibility to work irregular working hours, weekends, and holidays when required.Equal Opportunity Employer
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