Phoenix, AZ | Full-Time | Non-Exempt
Are you a detail-driven billing professional who thrives in a fast-paced environment and communicates fluently in both English and Spanish? We're looking for a Billing & Collections Specialist to join our Rental team in Phoenix and serve as a key point of contact for our customers throughout the invoicing and collections process.
What You'll DoRental Billing & Invoicing
Generate and distribute accurate rental invoices in line with contract terms and billing schedulesSubmit invoices through customer billing portals (Ariba, Coupa, Taulia, and similar platforms) and ensure timely acceptanceMonitor portal status for approvals, rejections, and exceptions — and resolve issues quicklyReview rental agreements and work orders for accuracy before invoicingVerify that invoices reflect correct rental rates, equipment, dates, and applicable chargesResolve billing discrepancies in coordination with operations and field teamsMaintain organized billing records with proper account codingCustomer Communication & Purchase Orders
Serve as the primary billing contact for customers — communicating professionally in both English and SpanishProactively reach out to customers to obtain purchase orders (POs) required before invoicingTrack and follow up on outstanding or expiring POs to prevent billing delaysHandle billing inquiries and disputes promptly and with a solutions-first mindsetPartner with internal operations and account managers to keep customer information currentReporting & Administrative
Support month-end close activities including billing reconciliation and invoice aging reviewMaintain organized digital and physical records per company retention policiesAssist with ad hoc finance and billing projects as needed What We're Looking ForRequired
2+ years of billing or invoicing experienceBilingual proficiency in English and Spanish — verbal and written (required)Strong customer communication skills with a professional, solution-oriented approachExperience obtaining and tracking purchase orders from customersProficiency in Microsoft Excel and accounting/ERP software (QuickBooks, NetSuite, or similar)High attention to detail with accurate data entry skillsAbility to juggle multiple priorities and hit deadlines in a high-volume environmentNice to Have
Experience with customer-facing billing portals (Ariba, Coupa, Taulia, or similar)Background in equipment rental, fleet services, or field servicesFamiliarity with rental billing cycles and contract-based invoicing Compensation & BenefitsCompetitive hourly rate based on experience. Full benefits package including medical, dental, and vision coverage, plus paid time off. Details shared upon offer.
This role is based onsite in Phoenix, AZ. We are an equal opportunity employer.
Ready to apply? Submit your resume and we'll be in touch!
You should be proficient in:
Customer ServiceProject ManagementLanguage: SpanishGenerally Accepted Accounting Principles (GAAP)BookkeepingAccounts Receivable (AR)ERP & MRP SystemsHigh School / GEDExcellent Communication SkillsBasic Computer SkillsMicrosoft ExcelMachines & technologies you'll use:
ERP Software Read LessOverview
We are urgently seeking a highly skilled and dedicated Mobile Forklift Technician to join the team at Transwest Mobile Truck Repair, a subsidiary of Naumann Hobbs Material Handling, in Dallas, TX.
In this role, you will be dispatched directly to customer locations to perform field repairs and maintenance on forklift and heavy equipment fleets. If you have a passion for mechanics, thrive in a dynamic field environment, and have a knack for problem-solving, we want to hear from you!
⚠** This is NOT a forklift operator position. This is a Mobile Forklift Mechanic role focused on field repair and maintenance. **⚠
Key Responsibilities
Respond to field service calls and travel to customer sites throughout the Dallas area to perform on-site maintenance and repairs on various forklifts and heavy equipment (gas, diesel, and electric).Troubleshoot and diagnose mechanical, electrical, and hydraulic issues in mobile/field conditions to ensure optimal equipment performance and safety.Conduct on-site inspections and tests to proactively identify potential issues before they escalate.Maintain accurate and timely records of field repairs, parts used, and maintenance activities via mobile tools.Manage your service route and company vehicle professionally, keeping it stocked and organized for efficient field operations.Collaborate remotely with team members to improve equipment reliability and reduce customer downtime.Stay current with industry trends and advancements in forklift and material handling technology.Follow all OSHA safety standards and company policies while maintaining a safe and organized mobile workspace.Qualifications
High school diploma or equivalent required; technical or vocational certification in mechanics preferred.8+ years of experience as a forklift mechanic or heavy equipment technician.Strong understanding of mechanical, electrical, and hydraulic systems.Ability to read and interpret technical manuals, wiring diagrams, and schematics in the field.Excellent problem-solving skills, attention to detail, and the ability to work independently in mobile/field settings.Comfortable working outdoors and at various customer sites in varying conditions.Valid driver's license and clean driving record — required for operating a company service vehicle.Ability to pass background and drug screening.Must supply own tools (preferred).Preferred Qualifications (not required)
OEM certifications (Toyota, Hyster, Crown, etc.)ASE or equivalent mechanical certificationsWhat We Offer
$3,000 Sign-On Bonus$35–$45/hour based on experienceHealth, dental, and vision insurancePaid time off, holidays, and 401(k)Health Savings Account with company matchReferral Bonus ProgramMonthly Performance Bonus PotentialOvertime opportunities based on performanceOn-the-job trainingWork boot allowance, uniforms, and cleaning providedOpportunities for advancement and ongoing trainingCompany vehicle and mobile phone provided for field service*Transwest Mobile Truck Repair / Naumann Hobbs Material Handling is proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds. We believe a diverse team makes us stronger, and all hiring decisions are based solely on qualifications, experience, and fit for the role. *
You should be proficient in:
Construction Equipment MaintenanceHeavy Equipment RepairEquipment TroubleshootingHydraulics ExperienceHeavy Material HandlingField Service ReadinessDiesel & Heavy Equipment SystemsHydraulic Systems & ComponentsElectrical Systems & Diagnostics (Heavy Equipment)Equipment Diagnostics & TroubleshootingDOT & Equipment Inspection ComplianceEquipment Repair & MaintenanceMachines & technologies you'll use:
Forklifts Read Less