What You Will Do:
The Guest Experience Coordinator is a hospitality position that provides on-the-ground customer service and logistical support to our conference guests. The Guest Experience team works to create a welcoming and professional space for all attendees. Coordinators work closely with coworkers across all departments, fostering positive working relationships.
5-day workweek schedule, typically Thursday-Monday, including regular overtime and the occasional split shifts
Requires regular weekend work
Schedule may vary based on programming and business needs
This position takes place at our Golden Gate campus in the Marin Headlands and cannot be done remotely.
Your job will be:
Customer Service
Create a welcoming and safe environment for diverse guests.
Act as a primary point of contact for guests during their visit.
Respond to the needs of guests, troubleshoot problems and help in urgent situations, including responding to our on-call urgent response number.
Welcome guests to campus, conduct orientation talks with groups of up to 120 people
Communicate with conference program organizers before and after programming
Logistical Support
Set-up, break down and cleaning of event spaces.
Stock inventory and clean and maintain conference supplies in meeting rooms and storage spaces.
Willingness to help guests with basic tech support, including projectors and internet.
Teamwork
Demonstrate ability to self-supervise, manage time and take initiative to identify, prioritize and complete projects.
Assist Conference Operations Managers, Coordinator team, and Facilities team with daily duties and projects, perform other related duties as assigned.
Provide occasional support for environmental science education programs, as assigned by supervisor
Other duties as assigned
Food Service
Act as a host during meal service hours; attend to guest questions and requests during meal services.
Support kitchen staff in set-up, service and clean-up for all Guest Experience dining hall meals.
Compensation:
$22.77/hr
Option for a 403b retirement plan with employer match after 6 months
Paid sick leave.
Who You Are:
We are looking for candidates who have:
Six months to one year experience in a customer service related field and/or training.
Strong customer service and interpersonal skills.
Ability to work as part of a team with a positive attitude.
Demonstrate ability to self-supervise
Demonstrated commitment to equity and inclusion in the workplace.
Flexibility to work various hours throughout each week, including weekdays, weekends, early and late shifts.
Must be able to regularly lift and/or move up to 25 pounds.
CPR, AED and First Aid certification required. If the applicant does not have this certification already, applicant will attend certification training within the first three months.
Successful completion of ServSafe Food Handlers course within the first 30 days of employment; course will be paid for by NatureBridge.
Prioritize daily tasks and guest requests through organization and time management.
Proficiency with or willingness to learn Google Suite.
If you are interested in the role and do not meet every requirement listed, please still apply! We are interested in applicants with unique lived experience and skill sets.
*Employment eligibility is contingent on successful completion of a background check.
Why should you join the NatureBridge team?
We are a mission-driven organization that values your contributions and supports you in making a positive impact on people and the environment
You will get to work in a beautiful natural setting with other dedicated staff who are passionate about the environment
You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants
Who We Are:
NatureBridge provides environmental science education experiences for more than 30,000 students and their teachers every year in the world’s best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery, and inspiring stewardship of the planet.
NatureBridge is an Equal Opportunity Employer, and does not discriminate based on any protected category, including, but not limited to, race, color, religion, gender, gender expression (including transgender expression or pregnancy), political affiliation, age, immigration status or disability. We encourage qualified applicants from diverse backgrounds to apply. Please let us know if you require any accommodation.
How To Apply:
Submit your resume to our Online Career Portal; please answer the questions on the application form instead of submitting a cover letter.
Work for a Mission-Driven organization that offers full benefits and a retention bonus for completing the season!
Who We Are:
NatureBridge provides environmental science education experiences for more than 30,000 students and their teachers every year in the world’s best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery, and inspiring stewardship of the planet.
Summary
The kitchen assistant is responsible for ensuring the front of the house is clean, stocked, and running smoothly for buffet or cafeteria style meal services for up to 200 people. The kitchen assistant will also wash dishes and perform prep work tasks such as washing and chopping fresh fruits and vegetables, and packaging or portioning ready to eat items and ingredients for the cooks. The host will perform regular cleaning tasks and seasonal deep cleaning and may be assigned light maintenance in the kitchen. During some programs kitchen assistants will have additional guest service tasks. This position is seasonal from approximately May through November.
Primary Duties and Responsibilities
Prepare, serve and clean up after meals in accordance with established procedures and checklists.
Understand how to manage allergens and minimize the risk of cross-contamination in the kitchen.
Ability to learn the menu, and basic information about NatureBridge campus and policy in order to provide outstanding guest service.
Check in and put away food deliveries according to FIFO and keep storage areas organized.
Perform daily cleaning such as sweeping, scrubbing the floor, and other general cleaning.
Maintain a safe and clean working environment.
Monitor and record cooking and food storage temperatures in accordance with U.S. public health standards.
Perform physical tasks requiring lifting up to 50 pounds such as moving equipment, and supplies.
Establish and maintain positive relationships with all staff, guests and Olympic National Park visitors and staff and provide outstanding guest service.
Perform other duties as assigned.
Compensation:
$18.00/hour
Potential for a retention bonus upon completion of the season
Medical, dental and vision insurance
Option for a 403b retirement plan with employer match after six months
Generous paid vacation, training days and sick leave
Other benefits include Employee Assistance Plan (EAP), Flexible Spending Account (FSA) and more
Experience, Competencies and Education
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Qualifications include:
Demonstrated ability to work independently and consistently to high standards.
Demonstrated ability to work cheerfully as part of a team under sometimes stressful conditions.
Must be willing and able to work weekends, evenings, and early mornings.
Experience in food service is highly desirable.
Experience in guest service facing roles is must.
Expected to acquire a state food handler’s card and current upon hire.
*All NatureBridge Employees are required to pass a background check in order to be eligible for employment.
Why should you join the NatureBridge team?
We are a mission-driven organization that values your contributions and supports you in making a positive impact on youth and the environment
Work in a beautiful natural setting with other dedicated staff who are passionate about their jobs and the environment
Become part of a hard-working team that likes to make their work fun.
NatureBridge is an Equal Opportunity Employer, and does not discriminate based on any protected category, including, but not limited to, race, color, religion, gender, gender expression (including transgender expression or pregnancy), political affiliation, age, immigration status or disability. We encourage qualified applicants from diverse backgrounds to apply. Please let us know if you require any accommodation.
How To Apply:
Submit your application to our Online Career Portal. Applications will be accepted on a rolling basis until the position is filled.
This position will be expected to work some early mornings and some evenings. Read LessWho We Are:
NatureBridge provides environmental science education experiences for more than 30,000 students and their teachers every year in the world’s best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery, and inspiring stewardship of the planet.
What You Will Do:
The Part-Time Kitchen Assistant works on the Kitchen Team to support cooks in prepping and serving cafeteria-style food to youth and adults at our campus in the Marin Headlands. This primarily is a dishwashing and custodial position. Other duties related to food preparation and service as assigned.
This Part-Time position takes place at Golden Gate National Recreation Area, and cannot be performed remotely. Shifts can be flexible, but weekend work is required.
Primary Duties and Responsibilities
Wash dishes, pots and pans.
Maintain cleanliness of dining room cabinets.
Keep all refrigerators clean with dates and labels on all items.
Maintain and clean the Kitchen and Equipment.
Receive and stock deliveries of food and supplies.
Help to set up the buffet.
Help cooks in the preparation of meals.
Perform other duties as assigned by supervisor.
Compensation:
$18.82/hr
All employees earn paid sick leave
Option for 403b retirement plan
Who You Are:
We are looking for candidates who have:
Interest in and ability to support the preparation of meals
Promptness and a positive attitude.
Ability to follow verbal and written directions.
Able to work well with other staff.
Able to work efficiently under pressure and time limits.
Food service experience preferred.
*All NatureBridge Employees are required to pass a background check in order to be eligible for employment.
Why should you join the NatureBridge team?
We are a mission-driven organization that values your contributions and supports you in making a positive impact on youth and the environment
You will get to work in a beautiful natural setting in a historic building in the Marin Headlands
Join a team of dedicated staff who are passionate about what they do
NatureBridge is an Equal Opportunity Employer, and does not discriminate based on any protected category, including, but not limited to, race, color, religion, gender, gender expression (including transgender expression or pregnancy), political affiliation, age, immigration status or disability. We encourage qualified applicants from diverse backgrounds to apply. Please let us know if you require any accommodation.
How To Apply:
To apply, submit your application and 3 references to our Online Career Portal. Applications will be considered on a rolling basis until all positions are filled.
Who We Are:
NatureBridge provides best-in-class environmental science education experiences for more than 30,000 students and their teachers every year in the world’s best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery and inspiring stewardship of the planet. Through our programs, students explore the outdoors, connect with their peers, discover themselves and develop a lasting relationship with science and the environment around them.
What You Will Do:
The Olympic Education Manager coordinates the administration of overnight environmental science programming in Olympic National Park. The Education Manager plays a signifi cant role in supervising, supporting, training, and coaching Environmental Science Educators in curriculum and program logistics. They support day-to-day program operations by working closely with the other members of the administrative team. This position is full-time, exempt, reports to the Olympic Education Director, and is based in Port Angeles, Washington.
This position takes place at our campus in Olympic National Park and cannot be performed remotely.
Your primary job will be to:
Supervision, Coaching & Professional Development
Directly supervise up to 13 Environmental Science Educators, and indirectly supervise an additional 4 Environmental Science Educators
Document and support Educator professional development through observation, coaching, and performance review
Collaborate to coordinate, implement, and evaluate Educator training and in-services with the Education Team
Facilitate payroll for direct reports and other educators as needed
Promote and enhance knowledge of scientific content, inquiry-based teaching competency, and Social-Emotional Learning through the implementation and evaluation of educator trainings and programming
Coordinate with the Facilities department to support Educator housing placements and resolve situations as they arise
Maintain, organize, order, and issue first aid kits, educator uniforms, student loaner gear, and all teaching supplies
Oversight of Mentor Educators, including hiring, training, and coaching
Program Support
Daily on-campus presence is required.
Provide daily management and oversight of the program, to include serving as ‘day manager’ on a rotating basis, running morning meetings, answering phone calls, and checking in with field staff at the end of the day.
Substitute for educators in the field, being available to teach with short notice
Support NatureBridge initial response in the event of an emergency by being available on radio for emergencies and general field support
Leadership & Collaboration
Collaborate and share responsibilities with other leaders on the Olympic Education Team:
ensuring the high-quality implementation of education goals and adherence to the NatureBridge Theory of Change in all programs
set the agenda for education program meetings and morning meetings
Collaborate within the Education team in staff development and curriculum design and maintain knowledge of NGSS and current trends in formal and informal education
Using the NatureBridge EI&D Framework as a guide, regularly engage in personal and professional goal setting and growth in equity and inclusion, and share learnings
Monitor customer and educator feedback in collaboration with Sales & Operations to ensure follow-up with customers and staff and close the feedback loop
Support the campus work community by:
building and fostering positive work-community interactions
establishing and maintaining respectful, supportive, and compassionate relationships with staff, volunteers, and participants
cultivating and modeling an inclusive and culturally responsive professional learning community
modeling NatureBridge Core Values, including having and promoting a growth mindset
Support the Program Risk Manager in oversight of field risk management
Present with confidence in front of a variety of audiences, including students, teachers, board members, staff and the general public
Work in partnership with the education/interpretation leaders from both NPS and Park Partner organizations in the Olympic National Park to leverage and strengthen the NatureBridge-NPS partnership
Support the ongoing development and strengthening of partnerships with schools and community organizations
Performs other duties as assigned in support of NatureBridge programming, including but not limited to:
Coordinate with the hiring team and Human Resources to support hiring new Educators
Supporting donor engagement events, program support tasks, providing feedback on special projects, participating in campus beautification or attending conferences
Compensation:
$45,000-48,000 annual salary
Medical, dental and vision insurance
Option for a 403b retirement plan with employer match
Generous paid vacation, training days and sick leave
Other benefits include Employee Assistance Plan (EAP), Flexible Spending Account (FSA) and more
Who You Are:
We are looking for candidates who have:
Experience supervising and/or coaching educators, and developing professional development for educators
Strong pedagogical foundations in experiential learning, thematic teaching, and curriculum development
Demonstrated commitment to workplace equity & inclusion
At least three years of programming experience in outdoor/environmental/science education
Knowledge of the Next Generation Science Standards, trends in community science, BEETLES frameworks and their integration into educational programming
Strong organizational skills and efficient project and time management
Ability to communicate information quickly and accurately
Ability to manage and support teams of diverse people; prioritizes relationship-building and professional integrity
Ability to implement and model effective risk management practices
Ability to approach self and others with a growth mindset
Ability to effectively communicate information and present with confidence in front of a variety of audiences, including students, teachers, board members, staff and the general public
Bachelor’s degree in environmental science or related field, or equivalent combination of education and experience
Valid Wilderness First Responder and CPR or ability to obtain prior to starting the position
Valid Driver’s License
If you are interested in the role and do not meet every requirement listed, please still apply! We are interested in applicants with unique lived experience and skill sets.
*All NatureBridge Employees are required to complete a background check in order to be eligible for employment.
Why should you join the NatureBridge team?
We are a mission-driven organization that values your contributions and supports you in making a positive impact on young people and the environment
You will get to work in a beautiful natural setting with other dedicated staff who are passionate about the environment
You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants
NatureBridge is an Equal Opportunity Employer, and does not discriminate based on any protected category, including, but not limited to, race, color, religion, gender, gender expression (including transgender expression or pregnancy), political affiliation, age, immigration status or disability. We encourage qualified applicants from diverse backgrounds to apply. Please let us know if you require any accommodation.
How To Apply:
Submit your application to our Online Career Portal. Please respond to the application questions instead of submitting a cover letter.
What You Will Do:
As the Education Coordinator, you will provide essential leadership in the daily facilitation of Environmental Science (ESCI) and Coastal Camp programs, working closely with the Education and Camp teams to ensure that all programs run smoothly and participant needs are met. YOu will drive educator development and program quality by designing training materials, maintaining supplies, and mentoring staff through guest teaching, peer observations, and informal coaching. Additionally, you will provide critical support by remaining on standby, assisting with emergency response, and refining curriculum focused on science, equity, stewardship, and social-emotional learning.
This position takes place at our campus in Sausalito, CA and cannot be performed remotely.
Your primary job will be to:
General Responsibilities
Maintain gear and contribute to campus stewardship.
Refine and update lesson plans, activity guides, and program support materials.
Participate in staff meetings and complete all administrative paperwork with accuracy and punctuality.
Build respectful, supportive relationships with staff, volunteers, and participants while upholding high customer service standards.
Follow all housing policies and co-created community agreements.
Communicate via email and phone with guardians regarding registration details and camper updates
Contribute to fundraising efforts by sharing stories from the field.
Program and Field Support
Provide daily, ongoing support for programs including spontaneous field support, supporting day management duties, and responding to radio calls.
Serve as standby educator and frequently substitute in the field on short notice.
Follow NatureBridge policies and procedures, and use sound judgment to make decisions and manage risk while also managing students’ physical and emotional well-being when leading groups in outdoor settings. Administer and document first aid as necessary.
Staff Development
Observe and/or team-teach with educators, prioritizing developing staff, and offer timely, relevant feedback.
Support planning and facilitation of staff training.
Assist with educator, interviews and onboarding.
Staff Supervision (in the summer)
Up to 5 Coastal Camp counselors
Conduct formal observations for supervisees.
Facilitate conflict resolution between staff members.
Provide guidance on professional conduct and workplace expectations.
Facilitate time entry and work with HR to maintain employment documents for direct reports and other educators as needed
Leadership and Collaboration
Collaborate on departmental and cross campus functional working groups and initiatives.
Support campus operations and organizational goals through additional duties as assigned, such as event support, special projects, and community stewardship.
Collaborate on long-term educational projects and departmental initiatives.
Compensation:
$19.37/hour
Medical, dental and vision insurance
Option for a 403b retirement plan with employer match after 1000 hours of work
Generous paid vacation, training days and sick leave
Other benefits include Employee Assistance Plan (EAP), Flexible Spending Account (FSA) and more
Housing may be provided as a benefit of employment
Who You Are:
We are looking for candidates who have:
Experience in a supervisory or mentoring role with demonstrated leadership.
Ability to give and receive feedback in a constructive and supportive manner.
Experience working with children (ages 4-16), including managing complex group dynamics and supporting students with special needs or behavioral conditions.
Proven ability to assess and manage physical and emotional risk in outdoor settings, including the administration of first aid as required.
Training or experience in diversity, equity, and inclusion practices.
Strong time management, organizational, and customer service skills.
Experience leading or developing environmental education curriculum.
Proficiency with Google Suite and database software.
Knowledge of NatureBridge Golden Gate campus and procedures.
Bachelor’s degree and 2+ years related summer camp or experiential education experience; or an equivalent combination of education and experience.
Current Wilderness First Aid (or higher) and CPR certification, EpiPen certification, ServSafe or willingness to obtain certification before beginning employment at your own expense (tuition aid available).
Must provide proof of Tuberculosis (TB) clearance prior to hire.
If you are interested in the role and do not meet every requirement listed, please still apply! We are interested in applicants with unique lived experience and skill sets.
*All NatureBridge Employees are required to complete a background check in order to be eligible for employment.
Why should you join the NatureBridge team?
We are a mission-driven organization that values your contributions and supports you in making a positive impact on young people and the environment
You will get to work in a beautiful natural setting with other dedicated staff who are passionate about the environment
You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants
NatureBridge is an Equal Opportunity Employer, and does not discriminate based on any protected category, including, but not limited to, race, color, religion, gender, gender expression (including transgender expression or pregnancy), political affiliation, age, immigration status or disability. We encourage qualified applicants from diverse backgrounds to apply. Please let us know if you require any accommodation.
How To Apply:
Submit your application to our Online Career Portal. Please respond to the short-answer questions instead of submitting a cover letter.
Read LessWho We Are:
NatureBridge provides best-in-class environmental science education experiences for more than 30,000 students and their teachers every year in the world’s best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery and inspiring stewardship of the planet. Through our programs, participants explore the outdoors, connect with their peers, discover themselves and develop a lasting relationship with science and the environment around them.
What You Will Do:
As the Operations Manager, you will ensure smooth program logistics and communication with Conference coordinators. You will translate conference logistics into program itineraries and invoices, and you will also collaborate with the other Operations Managers for Environmental Science to allocate campus resources to attending groups, ensuring accurate, prompt communication across campus departments.
The Operations Manager requires regular weekend work and is not a remote position. The role requires regular on-site presence.
Your primary job will be to:
Operations Management and Customer Service
Communicate regularly with trip coordinators to determine logistics and to set expectations for overall outcomes for our Conference programs.
Create weekly staff schedules for all programs, accounting for individual program needs.
Work directly in Salesforce , preparing weekly Conference program communications, including due date reminders, logistics discussions, and paperwork collection.
Process operations, facilities and program-specific invoices.
Provide Operations Team with ongoing administrative support, onboarding/offboarding personnel and maintaining current operations manuals.
Prepare weekly Conference meal/facility and group reports in coordination with department heads.
Ensure smooth program implementation by refining, developing, communicating and supporting logistics systems.
Support the Operations Team to maintain a comfortable and welcoming campus for all NatureBridge customers.
Perform all other duties as assigned.
Supervision and Support
Recruit, hire, train and supervise a team of 3-4 Guest Experience Coordinators (GECOs), providing ongoing support, including processing time cards and covering site support as needed.
Assist other departments as needed (kitchen, education programs, facilities, national office, or help with special events, etc.)
Compensation:
$27.50/hour starting wage
Medical, dental and vision insurance
Option for a 403b retirement plan with employer match after six months
Generous paid vacation, training days and sick leave
Other benefits include Employee Assistance Plan (EAP), Flexible Spending Account (FSA) and more
Who You Are:
We are looking for candidates who have:
Organized and able to balance competing logistics between programs while maintaining attention to detail
Experience in a management or supervisory role; able to effectively support and train successful teams; Relevant administrative, operations or educational experience.
Written and verbal communication and customer service skills. Able to communicate complicated logistical information to multiple groups
Capable of working as part of a collaborative team; maintains positive working relationships with staff and guests.
Strong problem-solving skills; able to make decisions independently while meeting the needs of multiple stakeholders
Demonstrated commitment to equity and inclusion in the workplace. We especially encourage you to apply if you are a member of (or have extensive experience working with people from) any communities that are impacted by the historic and current system of oppression that has limited access to environmental education, or the outdoors in general.
Demonstrated office experience, ability to manage and communicate information quickly and accurately
Experience with Google Suite of apps (Calendar, Gmail, Sheets and Docs) and database management or Customer Relationship Management program (CRMs, SalesForce). Internet and e-mail experience required
Able to work weekends
If you are interested in the role and do not meet every requirement listed, please still apply! We are interested in applicants with unique lived experience and skill sets.
*Employment eligibility is contingent on successful completion of a background check.
Why should you join the NatureBridge team?
We are a mission-driven organization that values your contributions and supports you in making a positive impact on young people and the environment
You will get to work in a beautiful natural setting with other dedicated staff who are passionate about the environment
You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants
NatureBridge is an Equal Opportunity Employer, and does not discriminate based on any protected category, including, but not limited to, race, color, religion, gender, gender expression (including transgender expression or pregnancy), political affiliation, age, immigration status or disability. We encourage qualified applicants from diverse backgrounds to apply. Please let us know if you require any accommodation.
How To Apply:
Submit your resume and 3 references to our Online Career Portal. Please answer the questions in the application form instead of submitting a cover letter.
