Overview
The Job in a Nutshell:
The Assistant Store Manager is the second person in charge of the store and is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
08/19/2026
Responsibilities
Main Ingredients:
Customers are greeted and serviced per company standards of World Class customer service.All company managers are expected to be professional and provide appropriate leadership for the staff.Customer complaints are handled appropriately and per company policy.The store is inviting and shoppable.Products customers want to buy are in-stock.Special orders are handled appropriately and per company policy.Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.Training staff on how to give exemplary customer service and ensuring staff is held accountable.Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration.The Assistant Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in the following areas:Store and department sales and Sales per Labor Hour RatioAverage Ticket, Customer Count, Cost of Goods Sold for ProduceEBITDAEnsures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.Ensures in-stock conditions meet company standardsProduct mix is monitored, including:regular analysis of departments to keep top sellers and discontinue extremely slow movers;new products are brought in per company policy.Ensures perishables are rotated and stocked per company standards.Mark-downs are managed per company standards.Responsible for assisting the Store Manager in hiring, training and managing all store personnel per company standards.Trains store personnel, assigns tasks, and is accountable in accomplishing tasks.Ensures master and daily schedules are accurate, complete and meet store needs. Schedules are posted in a timely manner and tasks are assigned on a daily basis using company tasks sheets.Partners with department managers to share staff to accomplish tasks as needed on a daily basis.Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.Partners with department managers to cross-train staff to accomplish all needed tasks.Partners with staff to ensure adequate product knowledge to meet customers' needs, training staff on where to find answers to customer questions by utilizing store resources.Assists the Store Manager in completing and conducting all store staff performance evaluations with input from the department managers. Assists in granting wage increases when appropriate.Interviews and hires for store needs with input from department managers.Addresses all performance and/or disciplinary issues appropriately and in a timely manner with the assistance of Human Resources.Maintains clear and direct communication with store staff which includes helping conduct monthly staff meetings and posting company information and announcements.Responsible for ensuring safety guidelines are followed at all times.Ensures that all Ulti-time edits are made in a timely manner.Responsible for assisting the Store Manager in training, coaching and developing store personnel.He/she encourages staff to increase their nutritional and product knowledge.He/she answers (and ensures store staff answers) customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.Successfully completes operational responsibilities (daily schedules, checklists, opening and closing).Ensures store paperwork/reports are completed in a timely manner (including Monthly Mgr's Report).Efficiently and accurately completes the DSR and Manager's Cash.Responds to all Dept. Manager calls when on duty and assists with coverage for lunches and breaks.Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.Works a schedule based on store needs including evenings, weekends and scheduled for 45 hours per week.Coaches staff on how to be supportive of decisions made by home office, listens to directions from home office, following through and correctly performing the job assigned.Reads and follows communications (memos, faxes, emails) from home office.Remains flexible to changing work demands in order to accomplish goals.Managers are expected to be leaders in the workplace, setting the standard of excellence required through their job performance and professional demeanor.Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
High school diploma or GED required 1-2 years management experience in grocery and/or related retail experience, natural foods industry a plus.Able to manage changing priorities.Ability to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law.Must be able to obtain forklift certification. Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicable.Possesses a sense of urgency in the completing tasks and is highly organized.Possesses excellent customer service skills.Ability to take direction and follow through.Must be cashier trained.Proficient in MS Word, Excel and Outlook requiredThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores ClosedPaid Time Off (sick days and vacation) that Increases with Tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, Scheduled Pay Increases Advancement Opportunities and Career Development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral ProgramFull-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave (through company paid short-term disability insurance) Company Paid Short-Term Disability Insurance Company Paid Life Insurance Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance Retirement Savings Plan (401k) with discretionary Company Match Healthcare and Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA) with Company MatchDiversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs. Must be able to occasionally use the computer for data entry and use of mouse.Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.Must be able to frequently to reach above chest.Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. Read LessOverview
The Job in a Nutshell:
This position requires a strong leader who thrives in a fast-paced, deadline driven work environment. This role will ensure the store and its crew are delivering a world class customer experience to every customer through proper training and execution of our company customer service and operational standards. You will be the 2nd Assistant Manager in the store and will be trained in handling all management related processes and will be the leader and ambassador of the Customer Service Experience at your store.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
08/18/2026
Responsibilities
Main Ingredients:
Setting Others Up for Success: Your main objective is to ensure the store good4u crew is trained and prepared to meet the expectations of their position. We believe in the importance of teamwork and winning big! It takes everyone performing at a high level to deliver outstanding results. You will be coaching and inspiring crew members regularly on how to get better as well as what they are excelling at. We are big believers of promoting from within. You will have the opportunity to participate in the interviewing, hiring, selection, development and management of the store team and ultimately set your crew members up for success.Instilling the Importance of Customer Service: One of our biggest differentiators is the customer service our amazing good4u crew members deliver! All training is conducted with a focus on serving our customers and fulfilling our mission one customer at a time. Incorporating why we do what we do, and impact if we do not deliver world class customer service, into your training is a must! Your example and leadership will be key! Your focus will be to identify opportunities throughout the store to improve the customer experience and ensure execution of identified solutions.Achieving Operational Excellence: Operational Excellence is the key to delivering a world class customer experience. This role will partner with the management team to ensure all processes and tasks, from A to Z, are managed effectively and efficiently. Critical areas of focus include: Inventory management, Shrink management, Achieving store financial targets, Policy compliance, Execution of marketing promotions / events, Product merchandising & signage, Meeting quality standards, Store / crew safety & security. Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.Leadership & Professionalism - At Natural Grocer we believe Leadership starts with you! Leadership is about integrity, intent, capabilities, results and a commitment to care. This includes maintaining professional and respectful communication, advocating for support of the company’s strategic objectives and 5 Founding Principles, setting a consistent example of respect for both crew members and customers, mentoring department managers to ensure operational excellence, partnering with fellow store leaders to successfully complete the store’s objectives, adapting to an ever-changing environment, creating a positive store culture and sharing what you know with your crew so they are prepared to take the next step in their career at Natural Grocers.Rolling Up Your Sleeves: Can’t be afraid to use a little elbow grease or break a sweat in this role. You will be trained on all aspects of store operations and will be working with the crew in all departments to include: Body Care, Dairy / Frozen, Grocery, Produce, Receiving, and Vitamins, giving you the valuable perspective on how each department functions and what it takes to achieve operation excellence in these areas. There may even be times where you will be required to perform a little scrubbing, dusting and shining as needed. Getting the Job Done: Full schedule availability is required. This includes evenings and weekends. Moving on Up: This position offers insight into the overall perspective of successful store operations and opportunities to inspire and lead others; preparing you for advancement opportunities both in the stores as well as the store support center.Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
Strong leadership skills – ability to inspire others and gain trust and credibility with team members.Ability to work effectively under pressure - staying calm in challenging situations and in all interactions with other employees and customers.Ability to exhibit patience and understanding when working with others and adapt to various learning stylesMust be able to obtain forklift certification. Excellent organizational skills and attention to detail.Must be self-motivated and capable of working independently.Driven to succeed in meeting all deadlines in a timely manner.Full schedule availability; including evenings and weekends.Demonstrated success in training individuals and groups on various topics.Strong verbal and written communication skills – to provide clear direction and training and manage emails and other inquiries.Staff management experience is a plus.Able to effectively manage changing prioritiesProven analytical, problem solving and decision-making skillsExcellent customer service skills Shows interest in natural/organic foods and supplements Proficient in MS Word, Excel and OutlookThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Read LessOverview
The Job in a Nutshell:
The Produce Manager is responsible for the successful operation and profitability of the produce department which includes training, directing and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.
Natural Grocers is excited to come to the Appleton community!
Our Grand Opening date is scheduled for September 2026 but is subject to change.
We look forward to reviewing your application!
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
08/19/2026
Responsibilities
Main Ingredients:
Providing World Class Customer Service as a number one priority.Exemplifying integrity, responsibility, and excellence and adhering to all policies.Creating an inviting, full and shopable department.Ordering for the produce department and maintaining accurate inventory levels.Managing margin, COGS and overall department profitability including minimizing shrink and maximizing effective purchasing. Setting and maintaining the department on a daily basis including ensuring that the produce rack is consistently fresh, full and abundant throughout the day.Culling, crisping, rotating and properly handling/storing produce.Ensuring only certified organic produce is ordered and received.Ensuring all in-stock products/conditions meet company standards.Ensuring that all tools and equipment are cleaned in accordance with health department and company standards.Receiving all incoming produce orders per company standards.Offering and following up on special orders.Training and monitoring department personnel.Working with other department managers to cross-train staff to accomplish all needed tasks.Conducting active and passive demos.Merchandising shelves, endcaps and dynamic displays.Assisting in interviewing and hiring for department needs.Working with the store manager to address performance and/or disciplinary issues within the department.Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.Maintaining the safety and security of customers and employees.Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.Continually increasing product knowledge. Utilizing email and IS programs as needed.Opening and closing of store.Completing DSR and the closing cash processes may be required absence of any other qualified employee.Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
High School diploma, GED or equivalent preferred.Ability to obtain forklift certification. 1-2 years of experience in a grocery/retail/produce environment preferred; natural foods background is a plus.1-2 years of experience supervising others preferred.Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable. Ability to manage changing priorities and to stay focused with the task at hand.Sense of urgency in the completion of tasks.Excellent customer service skills.Ability to take direction and follow through.Must be cashier trained and able to count currency. Proficient in MS Word, Excel and Outlook.This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores ClosedPaid Time Off (sick days and vacation) that Increases with Tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, Scheduled Pay Increases Advancement Opportunities and Career Development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral ProgramFull-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave (through company paid short-term disability insurance) Company Paid Short-Term Disability Insurance Company Paid Life Insurance Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance Retirement Savings Plan (401k) with discretionary Company Match Healthcare and Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA) with Company MatchDiversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs. Must be able to occasionally use the computer for data entry and use of mouse.Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.Must be able to frequently to reach above chest.Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. Read LessOverview
The Job in a Nutshell:
The Dairy/Frozen Manager is responsible for the successful operation and profitability of the dairy/frozen department as well as training, directing and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.
Natural Grocers is excited to come to the Appleton community!
Our Grand Opening date is scheduled for September 2026 but is subject to change.
We look forward to reviewing your application!
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
08/19/2026
Responsibilities
Main Ingredients:
Providing World Class Customer Service as a number one priority.Exemplifying integrity, responsibility, and excellence and adhering to all policies.Creating inviting, full and shopable departments.Ordering for the dairy/frozen department, including deli and meat, and maintaining accurate inventory levels.Managing margin, COGS and overall department profitability including minimizing shrink and maximizing effective purchasing. Ensuring all in-stock products/conditions meet company standards.Offering and following up on special orders.Merchandising shelves, endcaps and dynamic displays.Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.Training and monitoring department personnel including assigning and following up on tasks.Working with other department managers to cross-train staff to accomplish all needed tasks.Conducting active and passive demos.Assisting in interviewing and hiring for department needs.Working with the store manager to address performance and/or disciplinary issues within the department.Opening and closing of store, including DSR and the closing cash process.Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.Maintaining the safety and security of customers and employees.Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse. Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.Continually increasing product knowledge. Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed.Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
High School diploma, GED or equivalent preferred.Ability to obtain forklift certification. 1-2 years of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus.1-2 years of experience supervising others preferred.Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable. Ability to manage changing priorities and to stay focused with the task at hand.Sense of urgency in the completion of tasks.Excellent customer service skills.Highly organized with great attention to detail.Ability to take direction and follow through.Must be cashier trained and able to count currency. Proficient in MS Word, Excel and Outlook.This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores ClosedPaid Time Off (sick days and vacation) that Increases with Tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, Scheduled Pay Increases Advancement Opportunities and Career Development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral ProgramFull-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave (through company paid short-term disability insurance) Company Paid Short-Term Disability Insurance Company Paid Life Insurance Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance Retirement Savings Plan (401k) with discretionary Company Match Healthcare and Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA) with Company MatchDiversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs. Must be able to occasionally use the computer for data entry and use of mouse.Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.Must be able to frequently to reach above chest.Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. Read LessOverview
The Job in a Nutshell:
The Dairy/Frozen Manager is responsible for the successful operation and profitability of the dairy/frozen department as well as training, directing and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.
Natural Grocers is excited to come to the Appleton community!
Our Grand Opening date is scheduled for September 2026 but is subject to change.
We look forward to reviewing your application!
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
08/19/2026
Responsibilities
Main Ingredients:
Providing World Class Customer Service as a number one priority.Exemplifying integrity, responsibility, and excellence and adhering to all policies.Creating inviting, full and shopable departments.Ordering for the dairy/frozen department, including deli and meat, and maintaining accurate inventory levels.Managing margin, COGS and overall department profitability including minimizing shrink and maximizing effective purchasing. Ensuring all in-stock products/conditions meet company standards.Offering and following up on special orders.Merchandising shelves, endcaps and dynamic displays.Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.Training and monitoring department personnel including assigning and following up on tasks.Working with other department managers to cross-train staff to accomplish all needed tasks.Conducting active and passive demos.Assisting in interviewing and hiring for department needs.Working with the store manager to address performance and/or disciplinary issues within the department.Opening and closing of store, including DSR and the closing cash process.Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.Maintaining the safety and security of customers and employees.Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse. Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.Continually increasing product knowledge. Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed.Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
High School diploma, GED or equivalent preferred.Ability to obtain forklift certification. 1-2 years of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus.1-2 years of experience supervising others preferred.Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable. Ability to manage changing priorities and to stay focused with the task at hand.Sense of urgency in the completion of tasks.Excellent customer service skills.Highly organized with great attention to detail.Ability to take direction and follow through.Must be cashier trained and able to count currency. Proficient in MS Word, Excel and Outlook.This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores ClosedPaid Time Off (sick days and vacation) that Increases with Tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, Scheduled Pay Increases Advancement Opportunities and Career Development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral ProgramFull-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave (through company paid short-term disability insurance) Company Paid Short-Term Disability Insurance Company Paid Life Insurance Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance Retirement Savings Plan (401k) with discretionary Company Match Healthcare and Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA) with Company MatchDiversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs. Must be able to occasionally use the computer for data entry and use of mouse.Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.Must be able to frequently to reach above chest.Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. Read LessOverview
The Job in a Nutshell:
The Assistant Store Manager is the second person in charge of the store and is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
08/17/2026
Responsibilities
Main Ingredients:
Customers are greeted and serviced per company standards of World Class customer service.All company managers are expected to be professional and provide appropriate leadership for the staff.Customer complaints are handled appropriately and per company policy.The store is inviting and shoppable.Products customers want to buy are in-stock.Special orders are handled appropriately and per company policy.Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.Training staff on how to give exemplary customer service and ensuring staff is held accountable.Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration.The Assistant Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in the following areas:Store and department sales and Sales per Labor Hour RatioAverage Ticket, Customer Count, Cost of Goods Sold for ProduceEBITDAEnsures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.Ensures in-stock conditions meet company standardsProduct mix is monitored, including:regular analysis of departments to keep top sellers and discontinue extremely slow movers;new products are brought in per company policy.Ensures perishables are rotated and stocked per company standards.Mark-downs are managed per company standards.Responsible for assisting the Store Manager in hiring, training and managing all store personnel per company standards.Trains store personnel, assigns tasks, and is accountable in accomplishing tasks.Ensures master and daily schedules are accurate, complete and meet store needs. Schedules are posted in a timely manner and tasks are assigned on a daily basis using company tasks sheets.Partners with department managers to share staff to accomplish tasks as needed on a daily basis.Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.Partners with department managers to cross-train staff to accomplish all needed tasks.Partners with staff to ensure adequate product knowledge to meet customers' needs, training staff on where to find answers to customer questions by utilizing store resources.Assists the Store Manager in completing and conducting all store staff performance evaluations with input from the department managers. Assists in granting wage increases when appropriate.Interviews and hires for store needs with input from department managers.Addresses all performance and/or disciplinary issues appropriately and in a timely manner with the assistance of Human Resources.Maintains clear and direct communication with store staff which includes helping conduct monthly staff meetings and posting company information and announcements.Responsible for ensuring safety guidelines are followed at all times.Ensures that all Ulti-time edits are made in a timely manner.Responsible for assisting the Store Manager in training, coaching and developing store personnel.He/she encourages staff to increase their nutritional and product knowledge.He/she answers (and ensures store staff answers) customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.Successfully completes operational responsibilities (daily schedules, checklists, opening and closing).Ensures store paperwork/reports are completed in a timely manner (including Monthly Mgr's Report).Efficiently and accurately completes the DSR and Manager's Cash.Responds to all Dept. Manager calls when on duty and assists with coverage for lunches and breaks.Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.Works a schedule based on store needs including evenings, weekends and scheduled for 45 hours per week.Coaches staff on how to be supportive of decisions made by home office, listens to directions from home office, following through and correctly performing the job assigned.Reads and follows communications (memos, faxes, emails) from home office.Remains flexible to changing work demands in order to accomplish goals.Managers are expected to be leaders in the workplace, setting the standard of excellence required through their job performance and professional demeanor.Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
High school diploma or GED required 1-2 years management experience in grocery and/or related retail experience, natural foods industry a plus.Able to manage changing priorities.Ability to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law.Must be able to obtain forklift certification. Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicable.Possesses a sense of urgency in the completing tasks and is highly organized.Possesses excellent customer service skills.Ability to take direction and follow through.Must be cashier trained.Proficient in MS Word, Excel and Outlook requiredThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores ClosedPaid Time Off (sick days and vacation) that Increases with Tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, Scheduled Pay Increases Advancement Opportunities and Career Development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral ProgramFull-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave (through company paid short-term disability insurance) Company Paid Short-Term Disability Insurance Company Paid Life Insurance Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance Retirement Savings Plan (401k) with discretionary Company Match Healthcare and Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA) with Company MatchDiversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs. Must be able to occasionally use the computer for data entry and use of mouse.Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.Must be able to frequently to reach above chest.Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. Read LessOverview
The Job in a Nutshell:
The Store Manager is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
08/14/2026
Responsibilities
Recipe for Success:
Customers are greeted and serviced per company standards of World Class customer service and staff are also trained on how to give exemplary customer service.All company managers are expected to be professional at all times and provide appropriate leadership for the staff and the store. Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work.Managers are expected to show the highest level of respect and integrity in their day-to-day actions with employees, customers, vendors and outside contacts.Customer complaints are handled appropriately and per company policy.The store is inviting and shoppable.Products customers want to buy are in-stock.Special orders are handled appropriately and per company policy.Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.Training staff on how to give exemplary customer service and ensuring staff is held accountable.Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration. The Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in: Store and department sales and Sales per Labor Hour RatioAverage Ticket, Customer Count, Cost of Goods Sold for Produce and EBITDAEnsures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.Ensures perishables are rotated and stocked per company standards. Mark-downs are managed per company standards.Viewing the store as a whole and assisting customers in all areas of the store.Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration. Store personnel are trained, assigned tasks, and held accountable to accomplishing tasks.Master and daily schedules are accurate, complete and meet store needs. Schedules are posted in a timely manner.Tasks are assigned on a daily basis using company tasks sheets and monitored appropriately.Partners with department managers to share staff to accomplish tasks as needed on a daily basis. Trains and monitors the staff to ensure that they view the store as a whole and be prepared to assist customers in all areas.Partners with department managers to cross-train staff to accomplish all needed tasks.Partners with staff to ensure adequate product knowledge to meet customers’ needs.Completes and conducts all store staff performance evaluations with input from the department managers. Grants wage increases when appropriate in accordance with company standards.Interviews and hires for store needs with input from department managers.Addresses all performance and/or disciplinary issues appropriately and in a timely manner with the assistance of Human Resources.Maintains clear and direct communication with store staff. This includes conducting monthly staff meetings and posting company information and announcements.Responsible for ensuring safety guidelines are followed at all times.Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.Ensures that all Ultimate edits are made in a timely manner.Proactively hires, trains and develops store staff, department managers and Assistant Store Managers to move into future store management positions (at their own store and at other stores). Effectively trains new store management in proper store and department operations.He/she encourages staff to increase their nutritional and product knowledge and trains on new products and nutrition.He/she answers (and ensures store staff answers) customer questions per company standards.Monitors all departments and holds department managers accountable for store operational duties. Successfully completes operational responsibilities (daily schedules, checklists, opening and closing store duties). Ensures store paperwork and reports are completed in a timely manner (including Monthly Manager’s Report).Efficiently and accurately completes the DSR and Manager's Cash. Communicates all issues with home office and ensures issues are resolved. Maintains store appearance and cleanliness. Responds quickly to all Dept. Manager calls when on duty and assists with coverage for lunches and breaks.Work schedule is based on store needs which includes evenings and weekends. The Store Manager is typically scheduled for 45 hour per week; however, he/she is responsible for ensuring the store is properly covered which may require more hours.Store Managers should be on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.Supports decisions made by home office and listens to directions from home office, following through and correctly performing the job assigned. Reads and follows communications (memos, faxes, emails) from home office. Remains flexible to changing work demands in order to accomplish goals.Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
High school diploma or GED is required1-2 years management experience in grocery and/or related retail experience, natural foods industry a plusAble to manage changing prioritiesAbility to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law.Must be able to obtain forklift certification. Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicablePossesses a sense of urgency in the completion of tasks and stay focused with the task at handPossesses excellent customer service skillsIs highly organized with great attention to detail and take direction and follow throughMust be cashier trainedProficient in MS Word, Excel and OutlookThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores ClosedPaid Time Off (sick days and vacation) that Increases with Tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, Scheduled Pay Increases Advancement Opportunities and Career Development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral ProgramFull-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave (through company paid short-term disability insurance) Company Paid Short-Term Disability Insurance Company Paid Life Insurance Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance Retirement Savings Plan (401k) with discretionary Company Match Healthcare and Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA) with Company MatchDiversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs. Must be able to occasionally use the computer for data entry and use of mouse.Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.Must be able to frequently to reach above chest.Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. Read LessOverview
The Job in a Nutshell:
The Store Manager is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
08/19/2026
Responsibilities
Recipe for Success:
Customers are greeted and serviced per company standards of World Class customer service and staff are also trained on how to give exemplary customer service.All company managers are expected to be professional at all times and provide appropriate leadership for the staff and the store. Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work.Managers are expected to show the highest level of respect and integrity in their day-to-day actions with employees, customers, vendors and outside contacts.Customer complaints are handled appropriately and per company policy.The store is inviting and shoppable.Products customers want to buy are in-stock.Special orders are handled appropriately and per company policy.Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.Training staff on how to give exemplary customer service and ensuring staff is held accountable.Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration. The Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in: Store and department sales and Sales per Labor Hour RatioAverage Ticket, Customer Count, Cost of Goods Sold for Produce and EBITDAEnsures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.Ensures perishables are rotated and stocked per company standards. Mark-downs are managed per company standards.Viewing the store as a whole and assisting customers in all areas of the store.Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration. Store personnel are trained, assigned tasks, and held accountable to accomplishing tasks.Master and daily schedules are accurate, complete and meet store needs. Schedules are posted in a timely manner.Tasks are assigned on a daily basis using company tasks sheets and monitored appropriately.Partners with department managers to share staff to accomplish tasks as needed on a daily basis. Trains and monitors the staff to ensure that they view the store as a whole and be prepared to assist customers in all areas.Partners with department managers to cross-train staff to accomplish all needed tasks.Partners with staff to ensure adequate product knowledge to meet customers’ needs.Completes and conducts all store staff performance evaluations with input from the department managers. Grants wage increases when appropriate in accordance with company standards.Interviews and hires for store needs with input from department managers.Addresses all performance and/or disciplinary issues appropriately and in a timely manner with the assistance of Human Resources.Maintains clear and direct communication with store staff. This includes conducting monthly staff meetings and posting company information and announcements.Responsible for ensuring safety guidelines are followed at all times.Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.Ensures that all Ultimate edits are made in a timely manner.Proactively hires, trains and develops store staff, department managers and Assistant Store Managers to move into future store management positions (at their own store and at other stores). Effectively trains new store management in proper store and department operations.He/she encourages staff to increase their nutritional and product knowledge and trains on new products and nutrition.He/she answers (and ensures store staff answers) customer questions per company standards.Monitors all departments and holds department managers accountable for store operational duties. Successfully completes operational responsibilities (daily schedules, checklists, opening and closing store duties). Ensures store paperwork and reports are completed in a timely manner (including Monthly Manager’s Report).Efficiently and accurately completes the DSR and Manager's Cash. Communicates all issues with home office and ensures issues are resolved. Maintains store appearance and cleanliness. Responds quickly to all Dept. Manager calls when on duty and assists with coverage for lunches and breaks.Work schedule is based on store needs which includes evenings and weekends. The Store Manager is typically scheduled for 45 hour per week; however, he/she is responsible for ensuring the store is properly covered which may require more hours.Store Managers should be on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.Supports decisions made by home office and listens to directions from home office, following through and correctly performing the job assigned. Reads and follows communications (memos, faxes, emails) from home office. Remains flexible to changing work demands in order to accomplish goals.Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
High school diploma or GED is required1-2 years management experience in grocery and/or related retail experience, natural foods industry a plusAble to manage changing prioritiesAbility to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law.Must be able to obtain forklift certification. Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicablePossesses a sense of urgency in the completion of tasks and stay focused with the task at handPossesses excellent customer service skillsIs highly organized with great attention to detail and take direction and follow throughMust be cashier trainedProficient in MS Word, Excel and OutlookThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores ClosedPaid Time Off (sick days and vacation) that Increases with Tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, Scheduled Pay Increases Advancement Opportunities and Career Development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral ProgramFull-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave (through company paid short-term disability insurance) Company Paid Short-Term Disability Insurance Company Paid Life Insurance Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance Retirement Savings Plan (401k) with discretionary Company Match Healthcare and Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA) with Company MatchDiversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs. Must be able to occasionally use the computer for data entry and use of mouse.Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.Must be able to frequently to reach above chest.Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. Read LessOverview
The Job in a Nutshell:
The Store Manager is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
08/19/2026
Responsibilities
Recipe for Success:
Customers are greeted and serviced per company standards of World Class customer service and staff are also trained on how to give exemplary customer service.All company managers are expected to be professional at all times and provide appropriate leadership for the staff and the store. Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work.Managers are expected to show the highest level of respect and integrity in their day-to-day actions with employees, customers, vendors and outside contacts.Customer complaints are handled appropriately and per company policy.The store is inviting and shoppable.Products customers want to buy are in-stock.Special orders are handled appropriately and per company policy.Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.Training staff on how to give exemplary customer service and ensuring staff is held accountable.Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration. The Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in: Store and department sales and Sales per Labor Hour RatioAverage Ticket, Customer Count, Cost of Goods Sold for Produce and EBITDAEnsures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.Ensures perishables are rotated and stocked per company standards. Mark-downs are managed per company standards.Viewing the store as a whole and assisting customers in all areas of the store.Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration. Store personnel are trained, assigned tasks, and held accountable to accomplishing tasks.Master and daily schedules are accurate, complete and meet store needs. Schedules are posted in a timely manner.Tasks are assigned on a daily basis using company tasks sheets and monitored appropriately.Partners with department managers to share staff to accomplish tasks as needed on a daily basis. Trains and monitors the staff to ensure that they view the store as a whole and be prepared to assist customers in all areas.Partners with department managers to cross-train staff to accomplish all needed tasks.Partners with staff to ensure adequate product knowledge to meet customers’ needs.Completes and conducts all store staff performance evaluations with input from the department managers. Grants wage increases when appropriate in accordance with company standards.Interviews and hires for store needs with input from department managers.Addresses all performance and/or disciplinary issues appropriately and in a timely manner with the assistance of Human Resources.Maintains clear and direct communication with store staff. This includes conducting monthly staff meetings and posting company information and announcements.Responsible for ensuring safety guidelines are followed at all times.Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.Ensures that all Ultimate edits are made in a timely manner.Proactively hires, trains and develops store staff, department managers and Assistant Store Managers to move into future store management positions (at their own store and at other stores). Effectively trains new store management in proper store and department operations.He/she encourages staff to increase their nutritional and product knowledge and trains on new products and nutrition.He/she answers (and ensures store staff answers) customer questions per company standards.Monitors all departments and holds department managers accountable for store operational duties. Successfully completes operational responsibilities (daily schedules, checklists, opening and closing store duties). Ensures store paperwork and reports are completed in a timely manner (including Monthly Manager’s Report).Efficiently and accurately completes the DSR and Manager's Cash. Communicates all issues with home office and ensures issues are resolved. Maintains store appearance and cleanliness. Responds quickly to all Dept. Manager calls when on duty and assists with coverage for lunches and breaks.Work schedule is based on store needs which includes evenings and weekends. The Store Manager is typically scheduled for 45 hour per week; however, he/she is responsible for ensuring the store is properly covered which may require more hours.Store Managers should be on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.Supports decisions made by home office and listens to directions from home office, following through and correctly performing the job assigned. Reads and follows communications (memos, faxes, emails) from home office. Remains flexible to changing work demands in order to accomplish goals.Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
High school diploma or GED is required1-2 years management experience in grocery and/or related retail experience, natural foods industry a plusAble to manage changing prioritiesAbility to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law.Must be able to obtain forklift certification. Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicablePossesses a sense of urgency in the completion of tasks and stay focused with the task at handPossesses excellent customer service skillsIs highly organized with great attention to detail and take direction and follow throughMust be cashier trainedProficient in MS Word, Excel and OutlookThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores ClosedPaid Time Off (sick days and vacation) that Increases with Tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, Scheduled Pay Increases Advancement Opportunities and Career Development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral ProgramFull-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave (through company paid short-term disability insurance) Company Paid Short-Term Disability Insurance Company Paid Life Insurance Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance Retirement Savings Plan (401k) with discretionary Company Match Healthcare and Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA) with Company MatchDiversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs. Must be able to occasionally use the computer for data entry and use of mouse.Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.Must be able to frequently to reach above chest.Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. Read LessOverview
The Job in a Nutshell:
The Assistant Store Manager is the second person in charge of the store and is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
08/17/2026
Responsibilities
Main Ingredients:
Customers are greeted and serviced per company standards of World Class customer service.All company managers are expected to be professional and provide appropriate leadership for the staff.Customer complaints are handled appropriately and per company policy.The store is inviting and shoppable.Products customers want to buy are in-stock.Special orders are handled appropriately and per company policy.Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.Training staff on how to give exemplary customer service and ensuring staff is held accountable.Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration.The Assistant Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in the following areas:Store and department sales and Sales per Labor Hour RatioAverage Ticket, Customer Count, Cost of Goods Sold for ProduceEBITDAEnsures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.Ensures in-stock conditions meet company standardsProduct mix is monitored, including:regular analysis of departments to keep top sellers and discontinue extremely slow movers;new products are brought in per company policy.Ensures perishables are rotated and stocked per company standards.Mark-downs are managed per company standards.Responsible for assisting the Store Manager in hiring, training and managing all store personnel per company standards.Trains store personnel, assigns tasks, and is accountable in accomplishing tasks.Ensures master and daily schedules are accurate, complete and meet store needs. Schedules are posted in a timely manner and tasks are assigned on a daily basis using company tasks sheets.Partners with department managers to share staff to accomplish tasks as needed on a daily basis.Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.Partners with department managers to cross-train staff to accomplish all needed tasks.Partners with staff to ensure adequate product knowledge to meet customers' needs, training staff on where to find answers to customer questions by utilizing store resources.Assists the Store Manager in completing and conducting all store staff performance evaluations with input from the department managers. Assists in granting wage increases when appropriate.Interviews and hires for store needs with input from department managers.Addresses all performance and/or disciplinary issues appropriately and in a timely manner with the assistance of Human Resources.Maintains clear and direct communication with store staff which includes helping conduct monthly staff meetings and posting company information and announcements.Responsible for ensuring safety guidelines are followed at all times.Ensures that all Ulti-time edits are made in a timely manner.Responsible for assisting the Store Manager in training, coaching and developing store personnel.He/she encourages staff to increase their nutritional and product knowledge.He/she answers (and ensures store staff answers) customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.Successfully completes operational responsibilities (daily schedules, checklists, opening and closing).Ensures store paperwork/reports are completed in a timely manner (including Monthly Mgr's Report).Efficiently and accurately completes the DSR and Manager's Cash.Responds to all Dept. Manager calls when on duty and assists with coverage for lunches and breaks.Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.Works a schedule based on store needs including evenings, weekends and scheduled for 45 hours per week.Coaches staff on how to be supportive of decisions made by home office, listens to directions from home office, following through and correctly performing the job assigned.Reads and follows communications (memos, faxes, emails) from home office.Remains flexible to changing work demands in order to accomplish goals.Managers are expected to be leaders in the workplace, setting the standard of excellence required through their job performance and professional demeanor.Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
High school diploma or GED required 1-2 years management experience in grocery and/or related retail experience, natural foods industry a plus.Able to manage changing priorities.Ability to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law.Must be able to obtain forklift certification. Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicable.Possesses a sense of urgency in the completing tasks and is highly organized.Possesses excellent customer service skills.Ability to take direction and follow through.Must be cashier trained.Proficient in MS Word, Excel and Outlook requiredThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores ClosedPaid Time Off (sick days and vacation) that Increases with Tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, Scheduled Pay Increases Advancement Opportunities and Career Development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral ProgramFull-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave (through company paid short-term disability insurance) Company Paid Short-Term Disability Insurance Company Paid Life Insurance Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance Retirement Savings Plan (401k) with discretionary Company Match Healthcare and Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA) with Company MatchDiversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs. Must be able to occasionally use the computer for data entry and use of mouse.Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.Must be able to frequently to reach above chest.Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. Read Less