Job Description
What would you do? - The Specifics
* Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
* Optimize and oversee the eyeglass department to ensure efficiency and compliance with company's policies and operational guidelines.
* Convey a commitment to providing outstanding customer service and ensure all associates do the same.
* Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
* Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
* Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
* Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
* Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
* Motivate associates to exceed performance standards.
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