Program Manager - Health - Recuperative Care
Position works at Facility
The Program Manager is tasked with ensuring effective operations of NHF recuperative care facility. Direct reports include Housekeeping, Direct Care staff, Direct Care Supervisors during the coordinator’s absences.
Responsibilities and Initiatives
To help NHF meet its growth goals, the Program Manager will:
• Oversee the quality of guest/patient services provided meet NHF standards by implementing and monitoring day-to-day operational systems and procedures in accordance with the company’s standards of operation; coordinate and assign daily routines and coverages of operation team, providing coaching and training when needed.
• Develop, implement, and consistently monitor health and safety measures including but not limited to, hazard communications, evacuation procedures, incident management.
• Collaborate with LVN Nursing Manager to properly dispose of medical waste.
• Coordinate with internal and external partners for special events held at the facility.
• Conducts weekly site safety inspections and coordinates with housekeeping to ensure necessary repairs are completed.
• Collaborates with interdisciplinary team to coordinate guest’s quality of care, ensure all staff supervise permissible to accurately utilized bed board application to determine census cap for operational planning (i.e.) room changes, meal planning etc.
• Collaborate with Director and Leadership of any pertinent information regarding the operations on a regular basis. Maintain, manage, and review department budget with Director.
• Flexibility to adapt to schedule changes and meet the on-call requirement to appropriately triage issues and provide solutions within program operations.
• Ensure that all direct reports execute immediate crisis intervention/emergency assistance to guests and/other staff members.
• Ensure all incident reports and/reporting, Emergency Action Plan (EAP) documentation are reviewed and meet compliance. Provide training as needed.
• Assist Director in developing and maintaining a system of education, in-services and training for all staff and people supported.
• Collaborate with Guest Leads or designee to complete weekly inventory for operations department.
• Complete and ensure all operational software is being utilized to complete daily tasks.
• Coordinate with Administrative assistant to ensure all supply orders are placed and received to include any issues with transportation.
• Create an environment of growth and development by delegating duties to the team, assign special projects as needed to operations staff, etc.
• Complete and conduct additional tasks/duties as assigned to meet the needs of the facility, notwithstanding, primary responsibilities.
• Review and approve all timecards operations department, that includes but not limited to Housekeeping, Direct Guest Support Team, and Department Leads, in a timely matter. This includes making any timecard corrections, having all employees approve timecard prior to manager approval.
• Ensure that all operations staff members are compliant with CA labor laws such as breaks, lunch periods, not working off the clock, etc.
• Collaborate with People and Culture department on any issues or questions as needed. • Conduct monthly department meetings in collaboration with monthly staff meetings and/engagement.
• Conduct yearly performance appraisal, bi-monthly one-on-one supervision with direct reports.
• Conduct corrective actions plans as needed for staff, up to and including termination with the support of People and Culture. • Work in collaboration with community liaison/security guard to ensure safety of guests, staff, volunteers/interns, and visitors on the property. Work with approved Staffing agencies for temporary temp support. Must maintain clear communication with all agencies on performance and replacement.
• Trains staff in the use of security and surveillance systems.
• Observe department guidelines in conducting periodic review of the active staff and potential needs for training and or performance notices.
• Self-identify potentially unsafe systems/processes/situations and takes initiative to report to the Director.
• Complete and conduct additional tasks/duties as assigned to meet the needs of the facility, notwithstanding, primary responsibilities.
• Always follow NHF policies and procedures
RequirementsBachelor's degree preferred.4-5 years’ supervisory experience with demonstrated experience of coaching and mentoring staff in related field.Familiarity working with LAHSA regulations.Knowledge of OSHA regulations preferred but not required.Current BLS certification strongly preferred but not required.Prior working experience in residential treatment facility, mental health facility, substance abuse treatment center, or homeless shelter preferred. • Excellent verbal/written communication skills required.Must have the ability to multi-task, problem solve, meet deadlines, follow through, and manage a team in a fast-paced environment.Ability to communicate effectively with all levels of staff, guests, and visitors.Physical Requirements
The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some guest care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication
Read LessPOSITION TITLE: Licensed Vocational Nurse / Medical Coordinator
REPORTS TO: Licensed Vocational Nurse Manager
LOCATION: Arleta, CA
CLASSIFICATION: Non-Exempt, Full-Time
HOURLY RATE: $28.85 - $31.25
SCHEDULE'S AVAILABLE:
Tuesday-Saturday, 9:00AM - 5:30PMSunday-Thursday, 11:00AM - 7:30PMDo you meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW!
Medical Coordinator/LVN
The Medical Coordinator works in our Recuperative Care Program to provide post-hospital care, while creating a healthy, safe, and home like environment for guest quality of life. Medical Coordinators have excellent bedside manners, are team players and have a “whatever it takes” attitude. The Recuperative Care Program provides quality and compassionate care and empowers those we serve.Responsibilities and Initiatives
To help NHF meet its growth goals, the Medical Coordinator will:
Facilitate hospital discharge process and patient assessment/engagement to program.Performing medical assessment intake and discharge plan of care.Maintaining current guest chart via existing CRM database daily.Conducting medical/wellness checks, medication regimen education, preventative measures and medical insurance follow up.Coordinating and providing linkages for guest’s medical appointments and follow-up.Collaborate with Intake to ensure appropriate eligible to recuperative services and admission of required DMEs and Home Health needs.Participating in weekly internal and external case conferencing, board review team meetings, monthly staff meetings, trainings, and in-services.Provide advocacy on guest behalf when needed and in tandem with LVN manager instructions.Ability to adequately manage caseload of a minimum 15 guests with flexibility to manage more to meet the needs of the facility (i.e., vacancies, PTO etc.)Tracking and completing guest information on existing database specific to progress and plan of care.Must adhere to administrative hours to complete all required documentation.Project a positive professional image and adhere to organizational dress code.Must be flexible to accommodate schedule changes to meet the needs of the facility.Performing administrative tasks such as charting, guest summaries and answering phones.Complete additional tasks/duties as required to meet the needs of the facility, not to impede primary responsibilities.Always follow NHF policies and procedures.Requirements
LVN License or bachelor’s degree in nursing.Current American Heart Association BLS (CPR/First Aid/AED)Up-to-date TB test required.Recent work experience with homeless patients (preferred).Bilingual in Spanish (preferred).Reliable transportation.Finger printing/ live scan background required.Proven ability to stay calm and focused when working under stressful situations.Experience working with substance abuse and dually diagnosed guests, as well as patients from diverse socio-economic, ethnic, and cultural backgrounds.Reliable transportation and if applicable, current auto insurance.Effective communication and social skills are essential to build and maintain relationships with guests and fellow employees.Proven ability to meet challenging deadlines, prioritize and organize effectively.Computer proficiency in MS Word, Excel, Outlook, web browser and proficient typing skills.Physical Requirements
The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some guest care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication.Benefits
National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org
Read LessPOSITION TITLE: Guest Service Associate (Lead)
REPORTS TO: Operations Manager
LOCATION: Ventura, CA
CLASSIFICATION: Non-Exempt
HOURLY RATE: $19.00 - $22.00
Work Shift:
Saturday - Wednesday, 7:00AM - 3:30PMDo you meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW!
Guest Services Associate
The Guest Service Associate Lead (GSAL) will provide support and leadership while overseeing the day-to-day functions of the Guest Service team members on their assigned shift (Overnight) at our Ventura Facility. They will be responsible for providing a hospitable and safe environment in which guests experience dignity and respect.Responsibilities and Initiatives
To help NHF meet its growth goals, the Guest Service Associate - Shift Lead will:
Collaborate with Operations Manager to schedule staff to ensure shifts have sufficient coverage.Must be dedicated to enhancing the overall guest experience. Develop and oversee activities for our guests. Ensure that GSAs are proactive in this area. Delegate tasks to GSA team members in alignment with departmental goals. Complete shift assignment sheets in collaboration with Operations Manager.Conduct shift meetings in the absence of the Operations Manager to debrief or discuss ongoing staff support. Attending regularly scheduled team meetings and training. Complete daily shift handoff meetings, participate by communicating critical guest needs in collaboration with interdisciplinary teams. Collaborate with Social Services and nursing department to ensure information is accurately received and executed by GSA while on shift.Provide quality assurance, coaching and support to GSA team; collaborate with the Operations Manager to plan, monitor, and appraise job tasks and responsibilities. Implement systems, policies and procedures as directed by the Operations Manager and Director, delegating new assignments to team members, as needed. Review daily logs and shift notes for accuracy and completion. Complete inspections of all assigned duties for accuracy, completion, and address according and report to Operations Manager as directed.Ensure all incident reports and/reporting and supportive documentation are completed accurately for Operations Manager & Director’s review.Ensure the safety and security of the facility; conduct safety drills as scheduled by Operations Manager and Director; assist and respond quickly to potential safety threats, taking the lead role in emergency evacuations. Assist with GSA onboarding and provide ongoing training, as needed. Perform all general Guest Service Associate responsibilities to assist team. Demonstrate the ability to handle moderate shift related matters and provide solutions in tandem with Operations Manager and Director’s instructions and guidelines.Ensure all Emergency Action Plan (EAP) drills and documentation are completed and presented to the Operations Manager for review.Flexibility to adapt to schedule changes and or work additional shifts to meet the needs of the facility, notwithstanding labor laws.Must work as an extension of Operations Manager in their absence.Complete additional assignments, responsibilities, and tasks as needed to meet the needs of the facility.Always follows NHF policies and procedures.Requirements
Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). No write-ups or performance improvement plan within the last 6 months (internal hires).Excellent communication skills both oral and written; time management and strong organizational skills. Flexible schedule, with the availability of coming in to fill in vacant shifts due to call offs. Positive and professional attitude. Ability to communicate effectively with all levels of staff, guests, and visitors. Intermediate computer proficiency in Microsoft Office Suite that includes Outlook, Word, Excel required.Current CPR and First Aid Certification (Preferred but not required) Valid CA driver’s license.Bi-lingual in Spanish preferred.Physical Requirements
The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.
Benefits
National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.
Read LessPOSITION TITLE: Guest Service Associate Lead
REPORTS TO: Operations Manager
LOCATION: Los Angeles, Ca
CLASSIFICATION: Non-Exempt
SALARY: $19.00 - $22.00 Hourly Rate
Multiple Shifts Available:
Saturday - Wednesday, 11:00PM - 7:30AMTuesday - Saturday, 11:00PM - 7:30AMDo you meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW!
Guest Services Associate
The Lead Overnight Guest Services Associate (GSA) is responsible for overseeing and supporting the overnight GSA team to ensure a safe, clean, and welcoming environment for guests. This leadership role requires effective delegation, clear communication, and proactive problem-solving. The Lead GSA serves as the overnight point of contact for operational needs, ensures compliance with policies and procedures, and collaborates across departments to maintain continuity of care and support.Responsibilities and Initiatives
To help NHF meet its growth goals, the Guest Service Associate Lead will:
Team Leadership & SupervisionProvide direct supervision and leadership to overnight GSA staff.Delegate tasks and ensure alignment with departmental and facility goals.Create and maintain daily task assignments, adjusting based on shift priorities.Support onboarding and training of new GSAs; provide ongoing coaching and guidance.Monitor staff performance and collaborate with the Operations Manager for performance evaluations, feedback, and improvement planning.Operations & CommunicationFacilitate daily shift handoff meetings; communicate key updates and guest needs across departments.Review and ensure completion of daily logs, incident reports, and communication notes.Attend required meetings including: NHF All Staff (monthly), Operations (monthly), and GSA Lead meetings (bi-weekly).Coordinate with interdisciplinary teams including Medical, Social Services, Environmental Services, and Security as needed.Safety & Crisis ManagementMaintain the safety and security of the facility during overnight hours.Take the lead in emergency situations including evacuations, safety drills, and crisis response.Monitor and report facility issues promptly to the appropriate departments.General DutiesPerform standard Guest Services Associate responsibilities, including guest engagement, basic cleaning, supplies monitoring, and policy enforcement.Fill in and cover shifts as needed to maintain adequate staffing.Implement systems, policies, and procedures as directed by Operations leadership.Promote and model professionalism, respect, and accountability within the team.Always follows NHF policies and procedures.Requirements
Minimum 2 years of experience in caregiving, shelter, healthcare, or recuperative care environment (preferred).At least 1–2 years in a supervisory or lead role.No current disciplinary action or performance improvement plan (internal applicants).Strong written and verbal communication skills.Excellent time management, organization, and problem-solving skills.Ability to remain calm and make sound decisions in high-pressure situations.Flexible schedule with availability to cover shifts, including weekends and holidays.Computer proficiency; working knowledge of Microsoft Office, Teams, and Excel.Current CPR/First Aid certification preferred (or willing to obtain).Physical Requirements
The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.
Benefits
National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.
Read LessPOSITION TITLE: Guest Service Associate
REPORTS TO: Program Manager
LOCATION: Arleta, CA
CLASSIFICATION: Non-Exempt, Full-Time
SALARY: $18.50
PERTINENT INFORMATION:
All positions require candidates to successfully pass a background check, LIVE scan and TB TestWork shift hours: 11PM - 7:30AM, with multiple workday shifts availableDo YOU meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW!
Guest Services Associate
A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect.
Responsibilities and Initiatives
To help NHF meet its growth goals, the Guest Services Associate will:
Ensure safety and security of recuperative care facility. Conduct daily facility and equipment inspections. Conduct constant room checks throughout the day.Perform guest intake responsibilities, ensuring that all guests are greeted and provided with a detailed orientation of program guidelines, when applicable. Develop rapport with guests and garner guest feedback.Create, lead, and/or implement engagement activities with our guests, when applicable. Build rapport and trust with our guests through constant engagement and checking in. Attend to our guests’ requests.Assist nursing, social services and external partners with guest appointments on-site or check ins.Assist management in accurately maintaining bed availability and documentation.Assist Lead staff or Program Management with supplies inventory check/ log. Maintain accurate record keeping including but not limited to daily shift notes, incident reports, Emergency Action Plan drills, etc. when applicable.Respond to and provide positive intervention encounters for guest concerns.Attend all meetings and training that are aligned with the role which includes shift hand off, and trainings such as, but not limited to; BLS, Crisis Prevention, Harm Reduction, Trauma Informed Care, DEI, etc.Perform laundry, boutique, and mealtime duties and in the absence of the environmental site associate perform housekeeping services.Must be flexible to adapt to schedule changes and/or work additional shifts to meet the needs of the facility, notwithstanding labor laws.Must model and project a positive professional image and adhere to the organization dress code.Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities.Always follow NHF policies and procedures.Requirements
Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred).Ability to perform and prioritize multiple tasks effectively and efficiently.Must be able to work a schedule with five (5) eight (8) hour shifts.Current BLS certification preferred, but not required.Excellent oral and written communication skills.Ability to communicate effectively with all levels of staff, guests, and visitors.Bi-lingual in Spanish Preferred.TB test required.Fingerprint live scan /background required.Physical Requirements
The duties as described will required standing and walking 90% of the time. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.
Benefits
PROGRAMS
National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org
Read LessPOSITION TITLE: Behavior Support Specialist
DEPARTMENT: Recuperative Care
REPORTS TO: Social Services Manager
LOCATION: Ventura, CA
CLASSIFICATION: Non-Exempt
HOURLY SALARY: $23.00 - $25.00
All positions require candidates to successfully pass a background check, LIVE scan and TB TestThis position is to be filled as soon as possibleBehavior Support Specialist
Behavior Support Specialist (BSS) utilizes a behavior analysis method to help provide behavioral improvement for recuperative care guests and others with developmental and behavioral challenges. By observing and responding to different behaviors, Behavior Specialists provide guidance and may intervene to recuperative care guests with the intention of helping to alter behavioral challenges in an observable way. The end goal for Behavior Support Specialists is to help guests make changes in behavior that allow them to more easily manage social interactions and situations.
Responsibilities and Initiatives
To help NHF meet its growth goals, Behavior Support Specialist will:
Study guest behavior and apply ABA principles.Collaborate with the Interdisciplinary Team (IDT) and Director of Recuperative Care to create a robust behavior support plan when needed.Respond appropriately to different situations common among guests experiencing homelessness and others with behavioral and developmental challenges.Utilize key communication skills to provide effective feedback to recuperative care guests.Effectively communicate positive feedback to recuperative care guests.Review and document guest progress through staff communication, charting and completing required reporting.Collaborate with guests’ medical provider team to incorporate behavior treatment plan into the recuperative care guest lives.Communicate with family, GSAs, nursing, social services and other team members and partners to ensure they are aware of how to assist guests when needed.Train both staff and guest in implementing behavior treatment plan during the recuperative care guest stay and post-transition.Be able to recognize and respond to critical improvements in guest behaviors as well as crisis intervention.Become familiar with and use behavioral redirection techniques.Know how to respond to negative behaviors appropriately and professionally.Provide written documentation on each recuperative care guest involved in an incident.Participate, advocate and support guests and staff during VCBH meetings and appointments, as needed.Consult with external psychiatrist, medical team and guests to assist with psychological medication regimen for maintenance and stability.On call availability to attend and address crisis onsite. Complete additional duties and assignments as required to meet the needs of the facility, notwithstanding primary roles.Provide support, staff training, learning sessions and debriefing on how to handle difficult guests, de-escalation, and grief management. Always follow NHF policies and procedures.Requirements
Proven and relevant experience working with older adults or those with diverse abilities and maladaptive behaviors required. Minimum of 1 year of relevant experience working with individuals; may include internships, volunteer work, or employment in related fields.Preferred bachelor’s degree in advanced behavioral analysis (ABA) or related field.High School Diploma or GED (minimum).Preferred Registered Behavior Technician certificate from the Behavior Analyst Certification Board.Strong communication skills required.Ability to work under high stress situations.Exhibits significant reliable habits, including timeliness and organizational skills.Clinical expertise in crisis intervention, skill in working with the mental health and mentally ill population, and with individuals undergoing acute episodes of psychiatric distress; skill in diagnosis and assessment.Ability to work as part of a comprehensive community mental health team and to represent the organization in the community.Familiarity with community support systems, health care and human service resources, court, and police activities, etc.Good organizational skills and administrative abilities.Flexibility in days and hours available for scheduled work including weekends.Knowledge of and the ability to adhere to a professional code of ethics.Knowledge of and the ability to comply with the state’s mental health code.Physical Requirements
The duties described will require frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some guest care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication.
Benefits
National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the communities we serve, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.
Read Less POSITION TITLE: Guest Service Associate
REPORTS TO: Operations Manager
LOCATION: Ventura, CA
CLASSIFICATION: Non-Exempt, (Full-Time)
HOURLY RATE: $18.50
Work Shift:
Saturday - Wednesday 3:00PM-11:30PM (Swing Shift)Do you meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW!
Guest Services Associate
A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect.Responsibilities and Initiatives
Ensure safety and security of recuperative care facility. Conduct daily facility and equipment inspections. Conduct constant room checks throughout the day.Perform guest intake responsibilities, ensuring that all guests are greeted and provided with a detailed orientation of program guidelines, when applicable. Develop rapport with guests and garner guest feedback.Create, lead, and/or implement engagement activities with our guests, when applicable. Build rapport and trust with our guests through constant engagement and checking in. Attend to our guests’ requests.Assist nursing, social services and external partners with guest appointments on-site or check ins.Assist management in accurately maintaining bed availability and documentation.Assist Lead staff or Program Management with supplies inventory check/ log. Maintain accurate record keeping including but not limited to daily shift notes, incident reports, Emergency Action Plan drills, etc. when applicable.Respond to and provide positive intervention encounters for guest concerns.Attend all meetings and training that are aligned with the role which includes shift hand off, and trainings such as, but not limited to; BLS, Crisis Prevention, Harm Reduction, Trauma Informed Care, DEI, etc.Perform laundry, clothing requests and mealtime duties and in the absence of the environmental site associate perform housekeeping services (if applicable).Must be flexible to adapt to schedule changes and/or work additional shifts to meet the needs of the facility, notwithstanding labor laws.Must model and project a positive professional image and adhere to the organization dress code.Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities.Always follow NHF policies and procedures.Requirements
High School Diploma or equivalent required.Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred).Ability to perform and prioritize multiple tasks effectively and efficiently.Must be able to work a schedule with five (5) eight (8) hour shifts.Valid CA driver’s license.Current CPR and First Aid certification.Excellent oral and written communication skills.Ability to communicate effectively with all levels of staff, guests, and visitors.Working knowledge of Microsoft Office Suite.Physical Requirements
The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.
Benefits
National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.
Read LessPOSITION TITLE: Resident Guest Care Support
REPORTS TO: Social Services Manager
LOCATION: Ventura, CA
CLASSIFICATION: Non-Exempt (Full Time)
HOURLY RATE: $18.50
Shifts Available:
Saturday - Wednesday 3:00PM-11:30PMDo you meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW!
Resident Care Support Partner
A Resident Care Support Partner is responsible for providing direct, non-clinical support to guests within a recuperative care facility. This role ensures guests experience a safe, respectful, and supportive environment while assisting with activities of daily living and reinforcing care plan expectations during recovery.Requirements
Responsibilities and Initiatives
To help NHF meet its growth goals, the Resident Care Support Partner will:
Ensure safety and security of the recuperative care facility. Conduct daily facility and equipment inspections and perform routine room checks throughout the day.Perform Resident/Guest intake responsibilities, ensuring all residents/guests are greeted and provided with a detailed orientation of program guidelines, expectations, and available services. Develop rapport with Resident/Guests and gather feedback to improve services.Create, lead, and/or support engagement activities for Resident/Guests. Build trust through consistent interaction, check-ins, and responsiveness to Resident/Guest needs.Assist nursing, case management, and external partners with Resident/Guest appointments, on-site services, and coordination of care as appropriate within the recuperative care setting.Assist management in accurately maintaining bed availability, Resident/Guest tracking, and required documentation.Assist Lead staff or Program Management with inventory checks and supply logs.Maintain accurate records including daily shift notes, incident reports, and Emergency Action Plan documentation as required.Respond to Resident/Guest concerns and provide appropriate support and de-escalation using trauma-informed and Resident/Guest-centered approaches.Attend all required meetings and training aligned with the role, including shift handoff and training such as BLS, Crisis Prevention, Harm Reduction, Trauma-Informed Care, and DEI.Perform laundry, boutique, and mealtime support duties and, in the absence of environmental services staff, assist with basic housekeeping tasks to maintain a clean and safe environment.Remain flexible to adapt to schedule changes and/or work additional shifts to meet operational needs, in accordance with labor laws.Always model a positive and professional image and adhere to organizational dress code and standards.Perform additional duties as assigned to support facility operations and Resident/Guest care services.Maintain Resident/Guest Boundaries to always ensure safety and securityRequirements
Minimum 2 years of experience in caregiving, recuperative care, shelter-based care, or a related supportive services environment (preferred).Ability to perform and prioritize multiple tasks effectively in a fast-paced environment.Must be able to work a schedule consisting of five (5) eight (8) hour shifts.Current BLS certification is preferred but not required.Strong oral and written communication skills.Ability to communicate effectively with staff, Resident/Guests, and external partners.Bilingual in Spanish a plus.TB clearance required. Within 30 days of hire.Fingerprint live scan/background clearance required will be done within 30days of hire.Physical Requirements
The duties described will require standing and walking 90% of the time. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.
Benefits
National Health Foundation addresses the social determinants of health using several research proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org/
Read LessPOSITION TITLE: Resident Guest Care Support
REPORTS TO: Program Manager
LOCATION: Los Angeles - Pico Union, CA
CLASSIFICATION: Non-Exempt (Full Time)
HOURLY RATE: $18.50
Shifts Available:
Swing: 3:00PM-11:30PM, Wednesday-SundayOvernight: 11:00PM-7:30AM, Sunday-ThursdayDo you meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW!
Resident Care Support Partner
A Resident Care Support Partner is responsible for providing direct, non-clinical support to guests within a recuperative care facility. This role ensures guests experience a safe, respectful, and supportive environment while assisting with activities of daily living and reinforcing care plan expectations during recovery.Requirements
Responsibilities and Initiatives
To help NHF meet its growth goals, the Resident Care Support Partner will:
Ensure safety and security of the recuperative care facility. Conduct daily facility and equipment inspections and perform routine room checks throughout the day.Perform Resident/Guest intake responsibilities, ensuring all residents/guests are greeted and provided with a detailed orientation of program guidelines, expectations, and available services. Develop rapport with Resident/Guests and gather feedback to improve services.Create, lead, and/or support engagement activities for Resident/Guests. Build trust through consistent interaction, check-ins, and responsiveness to Resident/Guest needs.Assist nursing, case management, and external partners with Resident/Guest appointments, on-site services, and coordination of care as appropriate within the recuperative care setting.Assist management in accurately maintaining bed availability, Resident/Guest tracking, and required documentation.Assist Lead staff or Program Management with inventory checks and supply logs.Maintain accurate records including daily shift notes, incident reports, and Emergency Action Plan documentation as required.Respond to Resident/Guest concerns and provide appropriate support and de-escalation using trauma-informed and Resident/Guest-centered approaches.Attend all required meetings and training aligned with the role, including shift handoff and training such as BLS, Crisis Prevention, Harm Reduction, Trauma-Informed Care, and DEI.Perform laundry, boutique, and mealtime support duties and, in the absence of environmental services staff, assist with basic housekeeping tasks to maintain a clean and safe environment.Remain flexible to adapt to schedule changes and/or work additional shifts to meet operational needs, in accordance with labor laws.Always model a positive and professional image and adhere to organizational dress code and standards.Perform additional duties as assigned to support facility operations and Resident/Guest care services.Maintain Resident/Guest Boundaries to always ensure safety and securityRequirements
Minimum 2 years of experience in caregiving, recuperative care, shelter-based care, or a related supportive services environment (preferred).Ability to perform and prioritize multiple tasks effectively in a fast-paced environment.Must be able to work a schedule consisting of five (5) eight (8) hour shifts.Current BLS certification is preferred but not required.Strong oral and written communication skills.Ability to communicate effectively with staff, Resident/Guests, and external partners.Bilingual in Spanish a plus.TB clearance required. Within 30 days of hire.Fingerprint live scan/background clearance required will be done within 30days of hire.Physical Requirements
The duties described will require standing and walking 90% of the time. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.
Benefits
National Health Foundation addresses the social determinants of health using several research proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org/
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