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• N

  Customer Service Representative  

  Natasha Faesy Burgess Insurance Age

  full_time - Waterbury

  Posted: 14/08/2026

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  Job DescriptionJob DescriptionBenefits/PerksCompetitive PayProfessiona... Read More

  Job DescriptionJob DescriptionBenefits/PerksCompetitive PayProfessional DevelopmentJob Stability in a growing industry Job Description
  We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. 
  
  ResponsibilitiesAnswer customer questions via phone, email, and in-personAssist clients with new quotes, updating policies, payments, and other servicesSchedule appointments and maintain calendarMaintain detailed records of client interactionsReview audits and/or policiesCollaborate with colleagues to provide comprehensive customer serviceQualificationsKnowledge of insurance productsHigh school diploma/GED required, Bachelor’s degree preferredExcellent customer service skillsHighly organized with strong time management skillsFamiliarity with Microsoft Office and other software applications Read Less

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• N

  P&C Producer  

  Natasha Faesy Burgess Insurance Age

  full_time - Waterbury

  Posted: 15/12/2025

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  Job DescriptionJob DescriptionBenefits/Perks:Competitive PayProfession... Read More

  Job DescriptionJob DescriptionBenefits/Perks:Competitive PayProfessional DevelopmentJob Stability in a growing industryJob Description:We are seeking a professional Account Executive to join our team. As the Account Executive, you will be responsible for growing our book of business through new client acquisitions. You will create and maintain positive relationships, understand clients' needs, and connect them with appropriate products and services. The ideal candidate is highly organized with strong sales and negotiation skills. 
  ResponsibilitiesIdentify and develop new opportunitiesFoster and maintain strong relationships with clientsSeek out and participate in networking events and opportunitiesMonitor and report on key metrics to ensure sales goals are metParticipate in continuing education and stay up-to-date with the latest industry trendsReview and verify client audits and maintain A/R and billingQualificationsBachelor’s degree in relevant fieldValid state insurance licensingProven track record of B2B sales successStrong sales and negotiation skillsExcellent verbal and written communication skillsHighly organized with excellent time management skillsComprehensive knowledge of insurance industry products and offeringsStrong computer and technology skills  Read Less

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