As a Hotel Housekeeper, you will be an essential member of the housekeeping team responsible for maintaining cleanliness and safety within guest rooms and public areas. Utilizing standard cleaning supplies and equipment, you will ensure a positive guest experience through room preparation, sanitation, and prompt assistance. Your role supports the hotel's commitment to quality and comfort.
Responsibilities
Clean and prepare guest rooms according to hotel standardsManage laundry tasks including collection, washing, and distributionSanitize high-touch surfaces to maintain hygiene and safetyAssist guests with special requests related to room upkeepDispose of waste properly to maintain cleanlinessReplenish room supplies such as toiletries and linensConduct quality inspections to ensure rooms meet standardsFollow safety protocols and comply with hotel policiesCommunicate effectively with team members and supervisors
Preferred Qualifications
1+ years of experience in hospitality or housekeepingStrong time management skillsHigh attention to detailExcellent customer service abilitiesPhysical stamina to perform cleaning tasks efficientlyReliable and punctualCompany DescriptionHoliday Inn Express & Suites Read Less
Front Desk Agent Responsibilities:
We are seeking a Hotel Front Desk Agent with excellent customer service skills. As a first point of contact with our guest, you must be well-groomed, presentable, and have a pleasing personality to manage all aspects of the guests' accommodation and needs.
· Checking-in guests on arrival and checking out on departure.
· Posting charges to appropriate guest accounts.
· Excellent phone etiquette and communication skills
· Complying with company procedures and safety policies.
· Performing duties on a daily checklist
· working with all the hotel staff as a team player to get any guest issues resolved.
· Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
· Assist with front desk duties such as answering phone calls, making reservations, and assisting guests with inquiries.
· Ability to work independently and handle multiple tasks simultaneously.
· Physically able to stand for extended periods and lift 30 lbs.
Must have flexible availability.
Bi-lingual is a plus
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
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Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Company DescriptionHoliday Inn Express & Suites Read Less