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n8n
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  • Senior Technical Customer Success Manager - OEM - US - East Coast  

    - Suffolk County
    The AI orchestration of your wildest imagination. n8n is the open work... Read More
    The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 220 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: Cultivated a community of more than 650,000 active developers and builders Earned 145k+ GitHub stars, making us one of the world’s Top 40 most popular projects Been ranked as one of Europe’s most promising privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100) Raised $240m to date, from Sequoia’s first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register . We’re in a defining moment of an incredible journey. Come and build with us. As a Senior OEM Technical Success Manager, you will serve as the primary technical and strategic partner for n8n’s Embed and OEM customers - companies that integrate n8n directly into their own products and platforms. In this role, you will operate at the intersection of engineering, architecture, and business strategy. You will work closely with product teams, developers, and technical leadership at partner organizations to ensure n8n is successfully embedded, scaled, and maintained inside their applications. You will guide partners through architecture decisions, integration patterns, and implementation best practices, while also helping them optimize commercial models, licensing structures, and long-term product strategy around their embedded use of n8n. This role requires both technical depth and business acumen. You must be comfortable working directly with engineers on implementation details (APIs, backend hooks, workflows, infrastructure, and upgrades) while also advising leadership on ROI, licensing structures, and contract evolution as their product and business models scale. In close collaboration with Solutions Engineering, Support, Product, and Sales, you will ensure partners can confidently build, operate, and grow their embedded n8n deployments while delivering measurable value to their end users. What You’ll Be Doing Own technical relationships with OEM / Embed partners; Serve as the primary post-sales technical partner for embed and strategic OEM customers, supporting them across onboarding, architecture design, product integration, scaling, and upgrades. Guide implementation and architecture decisions; Advise partners on best practices for embedding n8n into their products, including: API integration patterns backend hooks and event triggers authentication and access management workflow execution models multi-tenant architecture considerations system communication patterns between n8n and partner applications Work directly with engineering teams; Collaborate directly with partner engineers to solve implementation challenges, debug integration issues, and ensure production-ready deployments. You will regularly engage in conversations around: APIs and webhooks JavaScript and TypeScript workflow development Infrastructure and scaling decisions Upgrade strategies and version management System architecture tradeoffs Advise on product integration strategy; Help partners determine how n8n should be exposed inside their product, including: Embedding approaches User experience considerations Automation capabilities exposed to end users Security and governance implications Support long-term platform evolution; Guide partners through upgrades, version changes, and architectural evolution, ensuring the embedded n8n platform remains reliable as their product scales. Navigate licensing and commercial models; Act as a trusted advisor on OEM licensing structures, helping partners understand how their product growth and usage patterns interact with n8n licensing. You will help identify when: A contract migration may better align with the partner’s product strategy Usage models should evolve as adoption grows Pricing structures could unlock new product capabilities Communicate business value and ROI. Translate technical implementations into clear business outcomes, helping partners quantify: Operational efficiency gained through automation Product value created through embedded workflows Revenue or differentiation driven by n8n capabilities Run a structured partner operating cadence. Maintain strong engagement through architecture reviews, technical health checks, roadmap syncs, and executive business reviews, ensuring alignment between partner goals and n8n capabilities. Represent partner needs internally. Provide structured feedback to Product and Engineering based on real-world embed use cases, helping shape the roadmap for OEM capabilities. REQUIREMENTS 💻Strong technical foundation. You are comfortable working directly with engineers and understand modern software architecture. You have experience with: APIs and integration patterns backend systems and event-driven architectures webhooks and system communication patterns JavaScript and TypeScript debugging integration issues across multiple systems 💼Experience with embedded platforms or developer tools. You’ve supported products where one platform is embedded inside another application, or worked with developer platforms, APIs, or integration tooling. 🚀Architecture and implementation expertise. You can help partners make informed decisions around: how two systems communicate multi-tenant architecture upgrade strategies system reliability and scaling workflow orchestration design 🤖 AI and automation literacy. You have a strong understanding of automation systems and modern AI concepts, including how workflows can orchestrate AI capabilities across systems. Experience working with AI-driven workflows or agentic automation is highly valuable. 🤝 Business and commercial acumen. You understand that OEM partnerships involve business model alignment, not just technical implementation. You can: understand a partner’s product strategy reason about licensing structures and value metrics recognize when contract structures may need to evolve communicate ROI to both product teams and executives 🗣 Clear communication across technical and executive audiences. You can confidently switch between deep technical discussions with engineers and strategic conversations with product leaders and executives. Nice-to-haves Experience with workflow automation platforms, iPaaS, or orchestration tools Experience supporting OEM or embedded software partnerships Background working with developer platforms, APIs, or integration tooling Familiarity with SOAP or similar integration methodologies Experience with AI orchestration, LLM workflows, or agent-based systems Startup or scale-up experience in high-growth technical environments Computer Science or Engineering education, or equivalent practical experience n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n ( https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35 ). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation 💸 – We offer fair and attractive pay. Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. Work/life balance 🏖️ – We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 20 vacation days, 8 sick days, plus public holidays wherever you are. Health Read Less
  • The AI Orchestration Of Your Wildest Imagination n8n is the open workf... Read More
    The AI Orchestration Of Your Wildest Imagination n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we're changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we've grown into a diverse team of over 220 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we've: Cultivated a community of more than 650,000 active developers and builders Earned 145k+ GitHub stars, making us one of the world's Top 40 most popular projects Been ranked as one of Europe's most promising privately held SaaS startups (4th in Sifted's 2025 B2B SaaS Rising 100) Raised $240m to date, from Sequoia's first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation That's the company we've built. Now we'd love to see what you can build. If you're applying, try n8n out - whether you're technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register. We're in a defining moment of an incredible journey. Come and build with us. About The Role n8n is looking for an Enterprise Account Executive to own and grow a defined enterprise territory across the East Coast building pipeline, landing net-new logos, and expanding strategic accounts. You'll run a full-cycle, consultative enterprise motion (FTE 2,500+): uncovering technical and business needs, aligning multiple stakeholders, guiding evaluations, and closing high-impact six/seven-figure deals. This role is ideal for someone who can sell to technical buyers (developers are our ICP), thrives in fast-growing environments, and uses a structured methodology (e.g., MEDDIC/MEDDPICC) to drive predictable outcomes. What You'll Be Doing Own and exceed quarterly and annual revenue targets across a defined East Coast enterprise territory Build pipeline proactively (?50%+ sourced by you) through outbound prospecting and smart territory/account planning Run deep discovery and qualification using MEDDIC/MEDDPICCuncovering pain, impact, decision process, decision criteria, and confirming real evidence before you forecast Manage the full sales cycle end-to-end: discovery, demos, technical validation/evaluation, proposals, procurement, and negotiations Translate technical value into business outcomesaligning n8n's automation + AI capabilities to measurable efficiency, risk reduction, and speed-to-delivery Orchestrate multi-threaded deals across stakeholders (champions, technical evaluators, security, procurement, and economic buyers) to keep momentum and reduce stall risk Create and drive mutual action plans with customersclear next steps, milestones, and shared accountability from first meeting to signature Maintain rigorous pipeline hygiene, forecast accuracy, and account notes in CRM (Salesforce) communicating clearly and early about risks and next steps Partner tightly with Solutions Engineering, SDRs, Marketing, RevOps, and Customer Success to accelerate deals and ensure strong handoffs for expansion Represent n8n at events and in-marketbuilding credibility with technical communities and enterprise leaders across East Coast (with customer travel as needed) Requirements Must-Haves Enterprise SaaS sales track record: 5+ years in quota-carrying roles with consistent overachievement in enterprise segments East Coast market expertise: Existing network and proven success selling into East Coast enterprises Complex deal leadership: Proven ability to close multi-stakeholder deals with longer cycles, procurement/legal steps, and high scrutiny Methodology-driven execution (MEDDIC/MEDDPICC): You use structured qualification to build high-confidence pipeline and accurate forecasts Executive + technical buyer fluency: You can engage C-level stakeholders and also win credibility with technical audiences (DevOps, SecOps, IT Ops etc.) Consultative selling: You lead with customer outcomes, ask sharp questions, and tailor your narrative to the customer's realitynot a generic pitch Operational discipline: Strong CRM hygiene, forecast rigor, and a habit of using evidence to drive next steps and internal alignment Collaboration mindset: You work smoothly with SE/CS/Marketing/RevOps and elevate the whole deal team, not just your own activity Nice-To-Haves Open-source / community experience: You've sold in or alongside open-source ecosystems and understand bottoms-up adoption and PLG signals Selling technical workflow/automation products: Experience with integration, API-first platforms, DevOps/SecOps/IT Ops, or adjacent categories Early-stage / scale-up experience: You've helped build pipeline and playbooks in a fast-growing environment where process is evolving What We Offer Competitive salary + OTE + equity Access to Sequoia Capital's NYC office. Ground-floor opportunity in a fast-growing, product-led startup Check full-list of US benefits below Ready To Build The US Market With Us? We're looking for someone who's excited to take ownership, close deals, and help define our US sales strategy. If that sounds like you, apply today! n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n. Benefits Competitive compensation We offer fair and attractive pay. Ownership Our core value is to "empower others," and we mean ityou'll get a slice of n8n with equity. Work/life balance We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 20 vacation days, 8 sick days, plus public holidays wherever you are. Health Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany