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Mygrant Glass
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  • Now Hiring: Customer Service RepresentativeLocation: Tulsa, Oklahoma |... Read More
    Now Hiring: Customer Service Representative
    Location: Tulsa, Oklahoma | Schedule: Full-Time, Non-Exempt (M-F Dayshift w/ Rotating Saturdays)

    Serve with Excellence. Support with Care.
    At Mygrant Glass, we're looking for a dependable Customer Service Representative to provide essential support to our customers and branch operations. In this role, you'll be the first point of contact for clients-handling calls, processing orders and payments, and ensuring professional, accurate, and timely service. You'll also assist with returns, account management, and inventory coordination, helping to maintain efficiency and accuracy across the branch.

    As a key team member, you'll manage customer interactions with professionalism and attention to detail, while supporting both colleagues and customers with patience and care. This role is critical to maintaining Mygrant's high standards of service and operational excellence.

    Why Join Mygrant Glass?
    We're the largest independent auto glass distributor in the United States-but we operate with the values of a family-owned company. We value safety, teamwork, and providing opportunities for growth.

    We offer:
    Competitive hourly payHealth, dental, and vision insurance401(k) retirement plan with company matchPaid time off and holiday payOn-the-job training and advancement opportunitiesStable, Monday-Friday schedule with limited weekend hours
    Customer Service Representative

    Non-Exempt

    Reports To: Branch Manager

    Schedule: M-F Dayshift w/ rotating Saturdays

    POSITION SUMMARY:

    A Customer Service Representative works with clients who have orders, complaints or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

    ESSENTIAL JOB FUNCTIONS:

    The following responsibilities are subject to change based on the needs of the company and the employee level.
    Enter customer orders for auto glass parts and process customer returns. Process daily cash, credit cards, and check deposits with accurate data entry. Assist with inventory - interacting with operation warehouse inventory control. Interact with customers via telephone and in-person providing information and assistance. Manage customer accounts with discretion and escalate customer concerns as needed.
    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure a solution. Keep records of customer interactions, process customer accounts and file documents. Manage large amounts of incoming phone calls. Develop working knowledge of the evolving products and services to better serve customers.
    PROFESSIONAL EXPERIENCE, SKILLS, ABILITIES:

    Professional demeanor with superior telephone and people skills. Able to communicate clearly. Must be organized and able to multi-task. General knowledge of Microsoft products. Type 30 wpm (preferred). Ability to work collaboratively in a team environment. Excellent at resolving customer conflict. Willing to learn and follow directives. Exhibit patience and attentiveness. Exceptional time management skills with impeccable follow through. Technologically proficient.
    EDUCATION REQUIREMENTS

    High School Diploma, GED or equivalent preferred.
    PHYSICAL DEMANDS

    This position requires close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); and/or assembly or fabrication of parts at distances close to the eyes; Ability to perceive the nature of sounds at normal speaking levels with or without correction, and making fine discriminations in sound; Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects;. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift.

    Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.

    BASE SALARY:

    The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors, including but not limited to, the individual's experience, education, certifications, knowledge, skills and geography/ work location, and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation, such as our offered benefits including medical, dental, vision, life insurance, FSA and 401k plan, holiday, sick and vacation days.

    This job description is subject to change at any time by the Company.

    We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or conditions. Read Less
  • Now Hiring: CMV (Non-CDL) Driver!!!Location: Tacoma, WA | Schedule: Fu... Read More
    Now Hiring: CMV (Non-CDL) Driver!!!

    Location: Tacoma, WA | Schedule: Full-Time, Non-Exempt; M-F w/ Rotating Saturdays

    Deliver with Care. Represent with Pride.
    At Mygrant Glass, we're looking for a dependable CMV (Non-CDL) Driver to join our team. In this role, you'll operate commercial motor vehicles (10,001-26,000 lbs. GVWR) to make safe, timely, and professional deliveries while providing outstanding customer service. Beyond the road, you'll assist with warehouse operations, inventory handling, and supporting customers at will call-helping us maintain accuracy, efficiency, and excellence every day.

    Why Join Mygrant Glass?
    We're the largest independent auto glass distributor in the United States-but we operate with the values of a family-owned company. We value safety, teamwork, and providing opportunities for growth.

    We offer:
    Competitive hourly payHealth, dental, and vision insurance401(k) retirement plan with company matchPaid time off and holiday payOn-the-job training and advancement opportunitiesStable, Monday-Friday schedule with limited weekend hours
    CMV (Non-CDL) Driver

    Nonexempt

    Reports To: Branch Manager

    POSITION SUMMARY:

    The CMV (Non-CDL) Driver provides excellent customer service by making prompt and courteous deliveries of customer orders while operating vehicles with gross motor weight ratings between 10,001 and 26,000 pounds. The CMV (Non-CDL) Driver performs general delivery driver, warehouse duties, and customer assistance as needed.

    ESSENTIAL JOB FUNCTIONS:
    Unload inventory from incoming vehicles. Inspect inventory for damage. Process and stock inventory.Pick correct product and quantities for orders and/or transfers. Load racks and trucks with glass.Clean glass, assessing stock for damage. Affix proper labels to glass.Timely follow delivery route and time schedules to deliver product and receive returns. Process/record payments and input data into ordering system.Safely operate the delivery vehicle, up to 26,000 pounds GMVW.Receive and process return stock.Complete logs and documentation.
    Break down boxes, stock accessories, organize inventory as directed.Interact and assist customers during delivery and at will call.Assist in maintaining appearance of branch as needed. Clean warehouse, counter area, etc. Perform other job tasks as assigned.
    QUALIFICATIONS:
    Compliance with all applicable state and federal requirements for commercial motor vehicle drivers of applicable gross motor vehicle weight rating, including but not limited to holding valid DOT medical cardPass an MVR checkSafely and competently operate forklifts, reach trucks, pickersHave 3-5 years of driving and delivery experienceExcellent communication and organizational skillsStrong interpersonal and problem-solving abilitiesBe organized, detail orientated, accurate, and adaptable to warehouse environmentsAbility to work well under pressure in a fast-paced environmentAbility to work cohesively as part of a team, and or take direction in an ever-changing working condition
    EDUCATION AND LICENSING REQUIREMENTS:
    High school diploma, GED, or equivalentValid driver's license required CMV DOT Medical Card required
    2+ years driving or equivalent experience
    PHYSICAL DEMANDS:

    This position requires close visual acuity to perform activities such as: viewing a computer terminal/mobile device; visual inspection involving small defects, small parts; Ability to perceive the nature of sounds at normal speaking levels, and making fine discriminations in sound; Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must have finger grip strength to properly handle glass. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift.

    BASE PAY:

    The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors, including but not limited to, the individual's experience, education, certifications, knowledge, skills and geography/ work location, and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation, such as our offered benefits including medical, dental, vision, life insurance, FSA and 401k plan, holiday, sick and vacation days.

    OTHER:

    Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.

    This job description is subject to change at any time by the Company.

    We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or conditions. Read Less
  • Warehouse Specialist - Fife, WA  

    - Tacoma
    Now Hiring: Glass Handling Specialist (Warehouse Specialist)Location:... Read More
    Now Hiring: Glass Handling Specialist (Warehouse Specialist)
    Location: Tacoma, WA | Schedule: Monday-Friday + Rotating Half-Day Saturdays

    Master the art of warehouse precision.
    At Mygrant Glass, we're looking for a skilled and safety-conscious Glass Handling Specialist to join our Tacoma team. If you know your way around material handling equipment-especially cherry pickers-and take pride in moving products with care and efficiency, this is your chance to become the maestro of our warehouse. You'll play a vital role in orchestrating the flow of glass products, ensuring orders are accurate, safely handled, and ready to meet our customers' needs.

    Why Join Mygrant Glass?
    We're the largest independent auto glass distributor in the United States-but we operate with the values of a family-owned company. We value safety, teamwork, and providing opportunities for growth.

    We offer:
    Competitive hourly payHealth, dental, and vision insurance401(k) retirement plan with company matchPaid time off and holiday payOn-the-job training and advancement opportunitiesStable, Monday-Friday schedule with limited weekend hours
    Glass Handling Specialist (Warehouse Specialist)

    Nonexempt

    Reports to: Branch Manager

    Schedule: Monday - Friday w/half day Saturdays which rotate

    POSITION SUMMARY:

    The Glass Handling Specialist is an essential job function to the success of Mygrant Glass. Glass Handling Specialists operate material handling equipment to select, stock, and organize product as well as hand-handle materials to stage at appropriate load sites. Glass Handling Specialists are responsible for timely and accurately selecting and stocking product to best achieve key performance indicators, directly impacting our customer service oriented goals.

    ESSENTIAL RESPONSIBILITIES:

    Select incoming pick tickets according using RFID technology to accurately fulfill customer orders. Prepares, packs, and scans (as appropriate), and stages products for transfer and customer pick-up and delivery in accordance with established standards. Quickly and accurately receive, process and store incoming auto glass product shipments. Ensures shipments are inspected and damages or shortages are documented and recorded. Initiates freight claim procedure when necessary. Checks incoming delivery contents against packing list to verify accurate and full delivery. Verifies vendor part number and MGC stock number for all incoming products. Prepares receiving reports and notes any shortages, damages or overages. Promptly reports any discrepancies to supervisors. Stores incoming products in proper location according to bin number or product sequence. Determines proper bin number and/or location of incoming products. Verifies actual counts of stock against CORE inventory. Investigates and reports discrepancies. Operates hand trucks, pallet jacks, forklifts, order pickers, and OR other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors
    Maintains required hazardous materials, forklift, and other internal and external certifications Break down boxes, stock accessories and organize inventory as directed Adhere to health & safety policies and quality standards. This position is considered safety sensitive. Assist in maintaining appearance of branch as needed. Clean warehouse, counter area, etc.
    OTHER DUTIES:

    Aid in prepping, inspecting, labeling and loading safely maintain KPI objectives and limit breakage. Loads delivery vehicles and assists customers with will call pickups. Drive company vehicles for customer deliveries, transfers or assigned maintenance Processes customer returns. Ensures returns are in sellable condition per company policy. Verifies that warranty paperwork has been properly and neatly filled out. Initiates warranty return process, and stages product in warranty area. Processes documentation necessary to ship transfers and customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents. Performs cycle counting on assigned items in order to keep accurate records of inventory. Perform other job tasks as assigned.
    REQUIREMENTS:

    Experience in a warehouse environment Familiar with modern warehouse software with basic computer skills.
    Clear written and verbal communication skills Detail and Safety oriented with a mind for accuracy Exceptional time management skills, punctual with stellar attendance A beginner's mindset that is coachable and open to feedback Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team, and or take direction in an ever-changing working condition Ability to work flexible shifts or overtime as needed
    EDUCATION AND LICENSING REQUIREMENTS:

    High school diploma, GED, or equivalent Valid driver's license preferred CMV DOT Medical Card preferred Pass and maintain Forklift certification 2+ years warehouse or equivalent experience
    PHYSICAL DEMANDS:

    This position is considered as safety sensitive position. It requires close visual acuity to perform activities such as: viewing a computer terminal/mobile device; visual inspection involving small defects, small parts; Ability to perceive the nature of sounds at normal speaking levels, and making fine discriminations in sound; Exerting up to 75 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must have finger grip strength to properly handle glass. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift.

    BASE PAY:

    The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors, including but not limited to, the individual's experience, education, certifications, knowledge, skills and geography/ work location, and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation, such as our offered benefits including medical, dental, vision, life insurance, FSA and 401k plan, holiday, sick and vacation days.

    OTHER:

    Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.

    We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or condition Read Less
  • Now Hiring: Driver/Warehouse AssociateLocation: Tacoma, WA | Schedule:... Read More
    Now Hiring: Driver/Warehouse Associate
    Location: Tacoma, WA | Schedule: Monday-Friday Day Shift + Rotating Saturdays

    Drive with Purpose. Work with Pride.
    At Mygrant Glass, we know that delivering the right product-on time, every time-starts with our team. We're looking for a reliable, hardworking Driver/Warehouse Associate to join our branch operations. In this hands-on role, you'll split your time between making safe, timely deliveries to customers and supporting warehouse operations to keep things running smoothly.

    As a Driver/Warehouse Associate, you are the backbone of our business. You'll provide prompt, courteous service during deliveries, assist with customer pickups, and work in the warehouse to load and unload trucks, manage inventory, and maintain a clean, organized workspace. Your role is essential to maintaining the outstanding service levels that keep Mygrant Glass a trusted name in the industry.

    Why Join Mygrant Glass?
    We're the largest independent auto glass distributor in the United States-but we operate with the values of a family-owned company. We value safety, teamwork, and providing opportunities for growth.

    We offer:
    Competitive hourly payHealth, dental, and vision insurance401(k) retirement plan with company matchPaid time off and holiday payOn-the-job training and advancement opportunitiesStable, Monday-Friday schedule with limited weekend hours
    Driver/Warehouse Associate

    Nonexempt

    Reports To: Branch Manager

    Schedule: M-F dayshift w/ rotating Saturdays

    POSITION SUMMARY:

    The driver/warehouse associate is the backbone of the automotive glass business and is responsible for the day-to-day operations of getting product to our customers. The driver/warehouse associate provides excellent customer service by making prompt and courteous deliveries of customer orders and assisting in will-call pickups. The driver/warehouse associate performs general delivery driver, warehouse duties, and customer assistance as needed.

    ESSENTIAL JOB FUNCTIONS:
    Unload inventory from incoming vehicles. Inspect inventory for damage. Process and stock inventory.Pick correct product and quantities for orders. Load racks and trucks with glass.Clean glass, assessing stock for damage. Affix proper labels to glass.Timely follow delivery route and time schedules to deliver product and receive returns. Process/record payments and input data into ordering system.Safely operate the delivery vehicle.Receive and process return stock.Complete logs and documentation.Break down boxes, stock accessories, organize inventory as directed.Interact and assist customers during delivery and at will call.Assist in maintaining appearance of branch as needed. Clean warehouse, counter area, etc.Adhere to health & safety policies and quality standards. This position is considered safety sensitive. Perform other job tasks as assigned.
    QUALIFICATIONS:
    Pass an MVR checkSafely and competently operate fork lifts, reach trucks, pickersHave 3-5 years of driving and delivery experienceExcellent communication and organizational skillsStrong interpersonal and problem-solving abilitiesBe organized, detail orientated, accurate, and adaptable to warehouse environmentsAbility to work well under pressure in a fast-paced environmentAbility to work cohesively as part of a team, and or take direction in an ever-changing working condition
    EDUCATION AND LICENSING REQUIREMENTS:
    High school diploma, GED, or equivalentValid driver's license
    PHYSICAL DEMANDS:

    This position requires close visual acuity to perform activities such as: viewing a computer terminal/mobile device; visual inspection involving small defects, small parts; Ability to perceive the nature of sounds at normal speaking levels, and making fine discriminations in sound; Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must have finger grip strength to properly handle glass. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift.

    BASE SALARY:

    The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors, including but not limited to, the individual's experience, education, certifications, knowledge, skills and geography/ work location, and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation, such as our offered benefits including medical, dental, vision, life insurance, FSA and 401k plan, holiday, sick and vacation days.

    OTHER:

    Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.

    This job description is subject to change at any time by Company.

    We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or condition Read Less
  • Customer Service Representative  

    - Reno
    Discover your next career at Mygrant Glass!About Us:Mygrant Glass was... Read More
    Discover your next career at Mygrant Glass!

    About Us:

    Mygrant Glass was established in 1926, we've journeyed from a single location in California to becoming the largest independent wholesale distributor of automotive glass in the United States. Our enduring success is built on a foundation of unparalleled inventory, an extensive warehouse network, and uncompromising quality standards. We thrive on forming lasting partnerships that drive the success of our valued customers.

    Customer Service Representative

    Non-Exempt

    Reports To: Branch Manager

    POSITION SUMMARY:

    A Customer Service Representative works with clients who have orders, complaints or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

    ESSENTIAL JOB FUNCTIONS:

    The following responsibilities are subject to change based on the needs of the company and the employee level.
    Enter customer orders for auto glass parts and process customer returns.Process daily cash, credit cards, and check deposits withaccuratedata entry.Assistwith inventory - interacting withoperationwarehouse inventory control.Interact with customers via telephone and in-person providing information andassistance.Manage customer accounts with discretion and escalate customer concerns as needed.
    Handle customer complaints, provideappropriate solutionsand alternatives within the time limits; follow up to ensure a solution. Keep records of customer interactions, process customeraccountsand file documents.Managelarge amountsof incoming phone calls.Develop working knowledge of the evolving products and services to better serve customers.
    MINIMUM Professional Experience, skills, abilities:
    Professional demeanor with superior telephone and people skills.Ableto communicate clearly.Must be organized and able to multi-task.General knowledge of Microsoft products.Type 30 wpm (preferred).Ability to work collaboratively in a team environment. Excellent at resolving customer conflict.Willingto learn and follow directives.Exhibit patience and attentiveness.Exceptional time management skills with impeccable follow through. Technologically proficient.
    MINIMUM Education Requirements
    High School Diploma, GED or equivalentpreferred.
    Join our team:

    We are a passionate and close-knit community of individuals who believe in the power of teamwork and provide friendly, knowledgeable, and prompt service. At Mygrant Glass, we don't just offer jobs; we offer opportunities to nurture your career with one of the nation's leading wholesale auto glass companies.

    Benefits:

    Health Insurance Flexible Spending Plan Health Savings Plan Dental Insurance

    Vision Insurance Paid Time Off Paid Sick Time Paid Holidays 401K/with matching Overtime Pay (when offered)

    "We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency's involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or conditions."

    PHYSICAL DEMANDS

    This position requires close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); and/or assembly or fabrication of parts at distances close to the eyes; Ability to perceive the nature of sounds at normal speaking levels with or without correction, and making fine discriminations in sound; Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects;. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift.

    Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.

    This job description is subject to change at any time by the Company. Read Less
  • Now Hiring: Customer Service Representative Location: Colorado Springs... Read More
    Now Hiring: Customer Service Representative
    Location: Colorado Springs, CO | Schedule: Full-Time, Non-Exempt (M-F Dayshift w/ Rotating Saturdays)

    Range of Pay: $19.50-$21 with expected end date of 06/30/26

    Serve with Excellence. Support with Care.
    At Mygrant Glass, we're looking for a dependable Customer Service Representative to provide essential support to our customers and branch operations. In this role, you'll be the first point of contact for clients-handling calls, processing orders and payments, and ensuring professional, accurate, and timely service. You'll also assist with returns, account management, and inventory coordination, helping to maintain efficiency and accuracy across the branch.

    As a key team member, you'll manage customer interactions with professionalism and attention to detail, while supporting both colleagues and customers with patience and care. This role is critical to maintaining Mygrant's high standards of service and operational excellence.

    Why Join Mygrant Glass?
    We're the largest independent auto glass distributor in the United States-but we operate with the values of a family-owned company. We value safety, teamwork, and providing opportunities for growth.

    We offer:
    Competitive hourly payHealth, dental, and vision insurance401(k) retirement plan with company matchPaid time off and holiday payOn-the-job training and advancement opportunitiesStable, Monday-Friday schedule with limited weekend hours
    Customer Service Representative

    Non-Exempt

    Reports To: Branch Manager

    Schedule: M-F Dayshift w/ rotating Saturdays

    POSITION SUMMARY:

    A Customer Service Representative works with clients who have orders, complaints or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

    ESSENTIAL JOB FUNCTIONS:

    The following responsibilities are subject to change based on the needs of the company and the employee level.
    Enter customer orders for auto glass parts and process customer returns. Process daily cash, credit cards, and check deposits with accurate data entry. Assist with inventory - interacting with operation warehouse inventory control. Interact with customers via telephone and in-person providing information and assistance. Manage customer accounts with discretion and escalate customer concerns as needed.
    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure a solution. Keep records of customer interactions, process customer accounts and file documents. Manage large amounts of incoming phone calls. Develop working knowledge of the evolving products and services to better serve customers.
    PROFESSIONAL EXPERIENCE, SKILLS, ABILITIES:

    Professional demeanor with superior telephone and people skills. Able to communicate clearly. Must be organized and able to multi-task. General knowledge of Microsoft products. Type 30 wpm (preferred). Ability to work collaboratively in a team environment. Excellent at resolving customer conflict. Willing to learn and follow directives. Exhibit patience and attentiveness. Exceptional time management skills with impeccable follow through. Technologically proficient.
    EDUCATION REQUIREMENTS

    High School Diploma, GED or equivalent preferred.
    PHYSICAL DEMANDS

    This position requires close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); and/or assembly or fabrication of parts at distances close to the eyes; Ability to perceive the nature of sounds at normal speaking levels with or without correction, and making fine discriminations in sound; Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects;. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift.

    Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.

    BASE SALARY:

    The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors, including but not limited to, the individual's experience, education, certifications, knowledge, skills and geography/ work location, and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation, such as our offered benefits including medical, dental, vision, life insurance, FSA and 401k plan, holiday, sick and vacation days.

    This job description is subject to change at any time by the Company.

    We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or conditions. Read Less
  • Night(Non-CDL)Commercial Motor Vehicle Driver  

    - Jacksonville
    Discover your next career at Mygrant Glass!About Us:Mygrant Glass was... Read More
    Discover your next career at Mygrant Glass!

    About Us:

    Mygrant Glass was established in 1926, we've journeyed from a single location in California to becoming the largest independent wholesale distributor of automotive glass in the United States. Our enduring success is built on a foundation of unparalleled inventory, an extensive warehouse network, and uncompromising quality standards. We thrive on forming lasting partnerships that drive the success of our valued customers.

    Night CMV (Non-CDL) Driver

    Nonexempt

    Reports To: Branch Manager

    Join our team as a Night CMV Driver. This role offers a fast-paced environment, and the chance to play a key part in keeping operations running smoothly.

    ESSENTIAL JOB FUNCTIONS:
    Availability for evening delivery routes.Unload inventory from incoming vehicles. Inspect inventory for damage. Process and stock inventory.Pick correct product and quantities for orders and/or transfers. Load racks and trucks with glass.Timely follow delivery route and time schedules to deliver product and receive returns. Process/record payments and input data into ordering system.Clean glass, assessing stock for damage. Affix proper labels to glass.Timely follow delivery route and time schedules to deliver product and receive returns. Process/record payments and input data into ordering system.Safely operate the delivery vehicle, up to 26,000 pounds GMVW.Receive and process return stock.Complete logs and documentation.Communicate with team leaders as needed to ensure timely and accurate deliveries.
    Break down boxes, stock accessories, organize inventory as directed.Interact and assist customers during delivery and at will call.Assist in maintaining appearance of branch as needed. Clean warehouse, counter area, etc. Perform other job tasks as assigned.
    QUALIFICATIONS:
    Compliance with all applicable state and federal requirements for commercial motor vehicle drivers of applicable gross motor vehicle weight rating, including but not limited to holding valid DOT medical cardPass an MVR checkSafely and competently operate forklifts, reach trucks, pickersHave 3-5 years of driving and delivery experienceExcellent communication and organizational skillsStrong interpersonal and problem-solving abilitiesBe organized, detail orientated, accurate, and adaptable to warehouse environmentsAbility to work well under pressure in a fast-paced environmentAbility to work cohesively as part of a team, and or take direction in an ever-changing working condition
    EDUCATION AND LICENSING REQUIREMENTS:
    High school diploma, GED, or equivalentValid driver's license requiredCMV DOT Medical Card required
    2+ years driving or equivalent experience
    POSITION SUMMARY:

    The Night CMV (Non-CDL) Delivery Driver provides excellent customer service by making prompt and courteous deliveries to both our internal and external customers. The Night CMV (Non-CDL) Delivery Driver will deliver and pick up products from customer drop sites in order to fulfill our customers' needs while performing general driver duties. The Night CMV (Non-CDL) Delivery Driver will also perform warehouse assignments, and assist customers as needed with the highest regard for safety and accuracy while representing Mygrant Glass both in our warehouses and in the field.

    Join our team:

    We are a passionate and close-knit community of individuals who believe in the power of teamwork and provide friendly, knowledgeable, and prompt service. At Mygrant Glass, we don't just offer jobs; we offer opportunities to nurture your career with one of the nation's leading wholesale auto glass companies.

    Benefits:

    Health Insurance Flexible Spending Plan Health Savings Plan Dental Insurance

    Vision Insurance Paid Time Off Paid Sick Time Paid Holidays 401K/with matching Overtime Pay (when offered)

    "We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency's involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or conditions."

    PHYSICAL DEMANDS:

    This position requires close visual acuity to perform activities such as: viewing a computer terminal/mobile device; visual inspection involving small defects, small parts; Ability to perceive the nature of sounds at normal speaking levels, and making fine discriminations in sound; Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must have finger grip strength to properly handle glass. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift.

    OTHER:

    Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.

    This job description is subject to change at any time by the Company. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany