Duties and Responsibilities
Act as main Customer point of contact, while maintaining a positive and professional decorum.Respond to customer requests timely and thoroughly.Review new orders and communicate relevant information.Determine if order requires additional information.Determine order due date (i.e. standard, expedited, or extended lead times), in coordination with Engineering and/or Production.Enter order when all pertinent information is attained.Communicate with customers regarding order status as required.Elevate customer issued to Customer Service Manager as required.Review and enter customer return requests for repair, warranty, and/or credit.Maintain Sales Order files.Process order changes and file with original order as required.Demonstrate leadership and commitment with respect to customer focus by ensuring that:o Customer and applicable statutory and regulatory requirements are determined, understood and consistently met;
o The risks and opportunities that can affect conformity of products and services and the ability to enhance customer satisfaction are determined and addressed;
o The focus on enhancing customer satisfaction is maintained.
Qualifications
Educationo High School Diploma or equivalent.
Experienceo 1-3 years customer service experience.
o Manufacturing processes a plus.
• Specialized knowledge
o MRP software knowledge a plus.
• Skills
o Intermediate to advanced Microsoft Office and Project knowledge.
• Abilities
o Able to clearly communicate with internal and external customers and all levels of management.
o Demonstrated time management skills.
o Able to apply common sense understanding to carry out instructions furnished in written, verbal, or diagrammatic form.
o Able to deal with problems involving several concrete variables in standardized situations.
o Written and spoken English
Job Type: Full-time
Benefits:
Shift:
Work Location: In person
Company DescriptionMyers Power Products is a leader in the manufacture of engineered-to-order medium and low voltage power distribution solutions. With a 70+ year history and nearly 1M square feet of ISO-certified manufacturing space in California, Ohio, and Texas, Myers continues to enjoy growth in the marketplace and is currently seeking qualified design, manufacturing, and support professionals for a range of positions.Company DescriptionMyers Power Products is a leader in the manufacture of engineered-to-order medium and low voltage power distribution solutions. With a 70+ year history and nearly 1M square feet of ISO-certified manufacturing space in California, Ohio, and Texas, Myers continues to enjoy growth in the marketplace and is currently seeking qualified design, manufacturing, and support professionals for a range of positions. Read LessDESCRIPTION
We are looking for a competent Electrical / Electronic Production Technician to perform all aspects of quality verification including electrical controls testing in a production environment.
If you have the requisite knowledge and experience combined with the ability to thrive in a dynamic and fast-paced environment, we have an amazing career opportunity for you
This position is based at our Ontario, CA location. Strong Electrical background a must with switchgear experience.
RESPONSIBILITIES
Perform detailed in-process and final inspections and qualification tests to ensure conformance per Engineering drawings/documents.Inspections and testing of bus duct, low and medium voltage switchgear, motor control centers, etc.Communicate required adjustments to production and engineering based on specifications.Reviews design specifications to understand the scope, requirements, of job.Accept or reject finished productsReturn products for re-work and verify completion of re-work.Initiate NCR (Non-Conformance Report) for non-conforming products.Complete reports and logs to document inspections.Communicate results, receive and provide feedback to QA Manager, production, engineering, purchasing and vendors.Assist in the identification and resolution of manufacturing quality issues.Perform and verify equipment calibration per established procedures and frequencies.Assist in developing procedures and quality system documentation compliant with ISO requirements.Red line drawings and/or other production/engineering documentation with corrections as required.Maintain clean and safe work area.Carry out all duties assigned by immediate supervisor and/or management.The Quality Control Technician is responsible for understanding and working towards company goals and
objectives as well as actively contributing to the cohesiveness of the team.
QUALIFICATIONS
High School Diploma or equivalent required; Associate or Bachelor’s degree in quality control a plusElectrical testing certification preferred2+ years of quality control experience in electrical equipment manufacturing or 2+ plus years electrical equipment assemblySpecialized knowledge of National Electrical Code (NEC), Utility Electric Service Requirements (ESR), ANSI/IEEE, UL, and CA Title 24, State Seal processStrong mathematical skills, including the ability to perform simple addition, subtraction, multiplication, and division of whole numbers and fractions; ability to perform calculations using Ohm’s law formulasCapacity to read and understand wiring diagrams, technical drawings, and specificationsAbility to use measurement devices, including reading a measuring tape to 1/16” incrementsGeneral computer proficiency, including intermediate to advanced Microsoft Office skillsCapacity to tackle with problems involving several concrete variables in standardized situations
Fluency in spoken and written English and above-average verbal and written communication skillsMust be dependable, responsible, self-motivated, and act with utmost integrityExcellent organizational, interpersonal, and problem-solving skillsAbility to work in a team environment and clearly communicate with internal and external customers and all levels of managementJob Type: Full-time
Benefits:
401(k)Dental insuranceHealth insuranceLife insuranceReferral programVision insurance
Schedule:
8 hour shiftMonday to FridayOvertime
Work Location: In person
Company DescriptionMyers Power Products is a leader in the manufacture of engineered-to-order medium and low voltage power distribution solutions. With a 70+ year history and nearly 1M square feet of ISO-certified manufacturing space in California, Ohio, and Texas, Myers continues to enjoy growth in the marketplace and is currently seeking qualified design, manufacturing, and support professionals for a range of positions.Company DescriptionMyers Power Products is a leader in the manufacture of engineered-to-order medium and low voltage power distribution solutions. With a 70+ year history and nearly 1M square feet of ISO-certified manufacturing space in California, Ohio, and Texas, Myers continues to enjoy growth in the marketplace and is currently seeking qualified design, manufacturing, and support professionals for a range of positions. Read Less
For over 70 years, Myers Power Products has delivered reliable, innovative power distribution solutions to the energy sector. We are currently seeking an experienced Purchasing Agent to support our California operations. This non-supervisory role is responsible for sourcing and purchasing materials, components, and services to meet production needs while maintaining quality and cost standards.
Key Responsibilities
· Manage day-to-day purchasing activities to ensure materials and components are available to meet production schedules.
· Source, evaluate, and negotiate with suppliers for price, quality, and delivery.
· Issue purchase orders and maintain accurate records in the ERP system.
· Resolve issues related to supplier performance, delivery, or quality.
· Collaborate with engineering, production, and inventory control to forecast material needs.
· Monitor inventory levels and assist in cost reduction initiatives.
Qualifications
· Minimum 5 years of purchasing/procurement experience, preferably in a manufacturing environment.
· Strong negotiation and vendor management skills.
· Proficient in ERP/MRP systems and Microsoft Office.
· Excellent organizational and communication skills.
· High school diploma or equivalent required; associate’s or bachelor’s degree in business or supply chain preferred.
We value our employees and offer a comprehensive benefits package, including:
· Health, Dental, and Vision Insurance
· 401(K) Retirement Plan
· Life Insurance
· Paid Time Off (PTO) and Holidays
Company DescriptionMyers Power Products is a leader in the manufacture of engineered-to-order medium and low voltage power distribution solutions. With a 70+ year history and nearly 1M square feet of ISO-certified manufacturing space in California, Ohio, and Texas, Myers continues to enjoy growth in the marketplace and is currently seeking qualified design, manufacturing, and support professionals for a range of positions.Company DescriptionMyers Power Products is a leader in the manufacture of engineered-to-order medium and low voltage power distribution solutions. With a 70+ year history and nearly 1M square feet of ISO-certified manufacturing space in California, Ohio, and Texas, Myers continues to enjoy growth in the marketplace and is currently seeking qualified design, manufacturing, and support professionals for a range of positions. Read Less